47PG0123R0002 Admin Support Solicitation.pdf

SOLICITATION NUMBER: 47PG0123R0002

SERVICE: Administrative and Professional Support Services

LOCATION(S): GSA, PBS, Region 6, Missouri, Kansas, Iowa and Nebraska

PERIOD OF PERFORMANCE: TBD – See Section B.2

SOLICITATION ISSUE DATE: February 3, 2023

OFFER RECEIPT DATE/TIME: March 15, 2023 at 2:00 P.M. CST.

QUESTION DUE DATE: February 23, 2023 at 2:00 P.M. CST

SET ASIDE: 100% HUBZONE Set-Aside NAICS: 561110

SIZE STANDARD: $12.5 Million

NOTICE CONCERNING SOLICITATION

GENERAL SERVICES ADMINISTRATION’S MISSION

The mission of GSA is to deliver the best value in real estate, acquisition, and technology services to the U.S Government and the American people.

AFFIRMATIVE PROCUREMENT PROGRAM (APP)

The General Services Administration (GSA), as a Federal procuring agency, is required to procure and use products containing post-consumer content (recycled material) by the Resource Conservation and Recovery Act (RCRA), Section 6002, Executive Order (EO) 13101, "Greening the Government Through Waste Prevention, Recycling, and Federal Acquisition” and EO 13148, “Greening the Government thru Leadership in Environmental Management.”

EO 13101 also requires Federal agencies to procure and use environmentally preferable and bio-based products.

RCRA Section 6002, EO 13101 and Office of Federal Procurement Policy (OFPP) Letter 92-4 require Federal agencies to develop and implement an Affirmative Procurement Program (APP) to facilitate the procurement of these products.

FAR 23.7 require consideration of environmental factors when purchasing products and services.

Note that FAR 4.303 and FAR 52.204-4 require double sided printing on recycled paper for all reports required by this contract. Also, note FAR 52.223-10, which encourages vendors to practice waste reduction.

QUALITY CONTROL PLAN (QCP)

The Contractor shall establish and implement a complete QCP to ensure the requirements of the contract are met.

The QCP is a written document that specifies a system for determining whether or not contract and/or position description requirements are being met and identifying and correcting deficiencies before the level of performance becomes unacceptable.

The QCP is a living document and may be subject to change depending on the needs of the contract. The Contractor shall be obligated to adhere to the QCP. The QCP will be utilized by the Government to effectively assess the Contractor's performance and ensure that the services performed meet contract standards. The Contractor is required to provide an updated QCP to be approved by the CO or their designee not less than annually. The contractor shall also update the QCP if the contract is modified to the extent where a change in the QCP is necessary.

The Contracting Officer’s Representative (COR) must accept a completed QCP prior to the notice to proceed. The QCP will be specific to the contract specification and location(s) in accordance with the provisions and requirements of the solicitation. The QCP must include a Virtual Oversight Plan (VOP) and Strike Contingency Plan (SCP).

VIRTUAL OVERSIGHT PLAN (VOP)

Due to telework becoming increasingly popular in the post-pandemic hybrid work environment, offerors shall submit their VOP as part of their technical proposal. The VOP should describe the basic procedures for monitoring, communicating with, and disciplining remote workers. Due to IT concerns, third party remote work software will not be allowed under this contract. Therefore, offerors must develop and enforce their own in-house VOP.

STRIKE CONTINGENCY PLAN (SCP)

The Contractor shall prepare a SCP to be used in the event of a strike by their employees. The SCP shall be submitted to the CO or their designee 5 calendar days prior to the contract’s start date and updated annually. At a minimum, the SCP shall include the following information:

Support Personnel: The SCP shall describe in detail how the Contractor shall staff the building to provide the services defined in this specification in the event of strikes by his employees. The Contractor shall keep HSPD-12 requirements and time frames in mind when preparing this plan.

Training and Certifications: The SCP shall describe in detail how the Contractor shall provide personnel that meet experience requirements, assuring the Government that all temporary or replacement employees (including the sub-contractor’s employees) shall meet the experience and certification requirements defined in this contract

SHALL vs. MUST Throughout this solicitation, the terms “shall” and “must” are used. “Shall” and “must” denote the imperative. They indicate an obligation to act. In this solicitation, and any resulting contract, “shall” and “must” have the same meaning.

NOTE TO OFFERORS

Submit questions to: thomase.prince@gsa.gov no later than 2:00 P.M. CST on February 23, 2023. Questions received after the cutoff date/time will not be answered.

Submit proposal to: thomase.prince@gsa.gov no later than 2:00 P.M. CST on March 15, 2023.

Proposals will only be accepted via email. One email shall contain the technical proposal and the price proposal.

Your email must include the Solicitation Number clearly identified in the subject line of your email.

The information collection requirements contained in this solicitation/contract, that are not required by regulation, have been approved by the Office of Management and Budget pursuant to the Paperwork Reduction Act and assigned OMB control no. 3090-163.

Incumbent Contractor: Telesolv Consulting Inc, 1325 18th Street NW, Suite 204 Washington, DC 20036-6501

SOLICITATION, OFFER AND AWARD 1. THIS CONTRACT IS A RATED ORDER

UNDER DPAS (15 CFR 700)

RATING PAGE OF PAGES

2. CONTRACT NUMBER 3. SOLICITATION NUMBER 4. TYPE OF SOLICITATION 5. DATE ISSUED 6. REQUISITION/PURCHASE NUMBER

CODE7. ISSUED BY 8. ADDRESS OFFER TO (If other than item 7)

NOTE: In sealed bid solicitations "offer" and "offeror" mean "bid" and "bidder".

SOLICITATION

9. Sealed offers in original and copies for furnishings the supplies or services in the Schedule will be received at the place specified in item 8, or if hand carried, in the depository located in until local time

CAUTION - LATE Submissions, Modifications, and Withdrawals: See Section L, Provision No. 52.214-7 or 52.215-1. All offers are subject to all terms and conditions contained in this solicitation.

10. FOR

INFORMATION

CALL:

A. NAME B. TELEPHONE (NO COLLECT CALLS)

AREA CODE NUMBER EXTENSION

C. E-MAIL ADDRESS

11. TABLE OF CONTENTS

(X) SEC. DESCRIPTION PAGE(S) (X) SEC. PAGE(S)DESCRIPTION

A B C D E F G H

I

J

K

L

M EVALUATION FACTORS FOR AWARD

INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

REPRESENTATIONS, CERTIFICATIONS AND OTHER

STATEMENTS OF OFFERORS

PART IV - REPRESENTATIONS AND INSTRUCTIONS

LIST OF ATTACHMENTS

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACH.

CONTRACT CLAUSESSOLICITATION/CONTRACT FORM

SUPPLIES OR SERVICES AND PRICES/COSTS

DESCRIPTION/SPECS./WORK STATEMENT

PACKAGING AND MARKING

INSPECTION AND ACCEPTANCE

DELIVERIES OR PERFORMANCE

CONTRACT ADMINISTRATION DATA

SPECIAL CONTRACT REQUIREMENTS

NOTE: Item 12 does not apply if the solicitation includes the provisions at 52.214-16, Minimum Bid Acceptance Period.

OFFER (Must be fully completed by offeror)

12. In compliance with the above, the undersigned agrees, if this offer is accepted within calendar days (60 calendar days unless a different period is inserted by the offeror) from the date for receipt of offers specified above, to furnish any or all items upon which prices are offered at the set opposite each item, delivered at the designated point(s), within the time specified in the schedule.

13. DISCOUNT FOR PROMPT PAYMENT

(See Section I, Clause No. 52.232-8)

14. ACKNOWLEDGMENT OF AMENDMENTS

(The offeror acknowledges receipt of amendments to the SOLICITATION for offerors and related documents numbered and dated):

10 CALENDAR DAYS (%) 20 CALENDAR DAYS (%) 30 CALENDAR DAYS (%) CALENDAR DAYS(%)

DATEAMENDMENT NO.AMENDMENT NO. DATE

15A. NAME AND

ADDRESS

OF OFFER-

OR

CODE FACILITY 16. NAME AND THE TITLE OF PERSON AUTHORIZED TO SIGN OFFER

(Type or print)

15B. TELEPHONE NUMBER

AREA CODE NUMBER EXTENSION

15C. CHECK IF REMITTANCE ADDRESS IS

DIFFERENT FROM ABOVE - ENTER SUCH

ADDRESS IN SCHEDULE.

17. SIGNATURE 18. OFFER DATE

AWARD (To be completed by Government)

19. ACCEPTED AS TO ITEMS NUMBERED 20. AMOUNT 21. ACCOUNTING AND APPROPRIATION

22. AUTHORITY FOR USING OTHER THAN FULL OPEN COMPETITION:

10 U.S.C. 2304 (c) ( )41 U.S.C. 3304(a)

24. ADMINISTERED BY (If other than Item 7)

26. NAME OF CONTRACTING OFFICER (Type or print)

IMPORTANT - Award will be made on this Form, or on Standard Form 26, or by other authorized official written notice.

AUTHORIZED FOR LOCAL REPRODUCTION

Previous edition is unusable

23. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

25. PAYMENT WILL BE MADE BY

27. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

28. AWARD DATE

CODE

ITEM

STANDARD FORM 33 (REV. 6/2014)

Prescribed by GSA - FAR (48 CFR) 53.214 (c)

SEALED BID (IFB)

NEGOTIATED (RFP)

(Hour) (Date)

PART I - THE SCHEDULE PART II - CONTRACT CLAUSES

SECTION B - Supplies or Services and Prices B.1 - Description of Services

The Contractor shall provide all labor and supervision necessary to deliver the variety of administrative and professional support classifications described herein at various locations in the Heartland Region. Services are currently being provided at each of the locations listed below:

Kansas City, Kansas Kansas City, Missouri (majority of contract work) St. Louis Metropolitan Area Topeka, Kansas Des Moines, Iowa Omaha, Nebraska Lincoln, Nebraska Other areas in the four-state Region as determined by the Government

B.2 - Schedule of Services The Government anticipates an award including four (4) one-year option periods. The base period may range from three (3) months to twelve (12) months. The current base period and start date for the new contract is unknown but is anticipated to start October 1, 2023. This schedule of services will be updated, via amendment, with set dates prior to the close of the solicitation period.

Due to funding limitations, the Base Period is subject to change or reduction. Subsequent Option Periods will be effective for 12 months from the end of the base period. The Government reserves the right not to exercise option periods if it it’s determined to be in the best interest of the Government.

B.3 - Offer for Services Please insert a fully loaded per hour price for each position classification in the Excel Spreadsheet title “Section B – Bid Sheet. The stated rates shall be fully loaded to include labor, supervision, health and welfare benefits, sick leave, vacation benefits, payroll taxes, profit, overhead, general & administrative (g&a), and any other expenses. The Government reserves the right to order classifications at a later date. Such position classifications will be added via modification and negotiated at time of inclusion. Failure to submit a per hour price for all classifications for the base period and all option years will render your proposal non-responsive and will not receive further consideration for award.

It is the responsibility of the Contractor to ensure they build into their proposal price the necessary costs it will take to meet the performance standards specified.

Offeror should note that not all position classifications appear on a Wage Determination. With this, the solicitation will separate positions into two separate classifications of positions:

a. Professional Positions (those not appearing on a Wage Determination)

b. Service Contract Labor Standards (SCLS) Positions (those where prevailing wage rates are provided within the Wage Determination)

The Government has identified the SCLS classification for each SCLS covered position under this solicitation, these classifications must not be altered by the Offeror. Proposing base hourly rates (take home rates) and/or health and welfare rates for SCLS positions lower that the minimum rate identified in the applicable Wage Determination will result in an automatic rejection of the proposal by GSA, and the proposal will not be further evaluated.

The Government anticipates ordering 2,080 hours for each full time position required under this contract. The GSA Form 300 (task order) or SF30 (modification) will specify GSA's requirement, if different. The contractor will be compensated only for all actual hours worked plus observed holidays (if the employee is normally scheduled to work on the holiday). The contractor will not be compensated for hours that employees do not work for scheduled leave, vacation, illness, etc. The contractor shall account for these costs in their fully burdened hourly rates.

B.4 – Professional Position Fringe/Compensation Benefits Offerors shall provide benefits in accordance with standards set forth in the Service Contract Labor Standards Act (formerly known as the Service Contract Act) to all professional positions ordered under this contract. Although benefits for professional positions are not included under the SCLS, offerors shall provide benefits to the professional positions that is equal to, or better than, the required SCLS fringe benefits. Offerors must account for the inclusion of these benefits in their price proposal. Failure to identify associates costs for these professional position benefits will result in an automatic rejection of the proposal by GSA, and the proposal will not receive further evaluation.

Please note, any escalation in the applicable Wage Determinations will not result in a comparable escalation for professional positions. Example, a health and welfare increase from $4.41 to $4.51 would allow a contractor to propose a request for equitable adjustment on the SCLS covered positions, but not on the professional positions under this contract.

B.5 – Market Research for Professional Positions Market research for salary and fringe benefits must be provided for all professional positions proposed under this solicitation. Failure to provide salary and fringe benefit market research may result in your proposal being removed from further consideration for award

B.6 – Proposed Base Wages for All Positions Contracted staff must be paid as their base hourly rate no less than the amount identified in the “Base Hourly Rate” column of the Bid Sheet and any later contract modifications that impact this rate. The Government reserves the right to review payroll data to verify hourly wage rate. Contractors found to be paying under the “Base Hourly Rate” will be required to pay that rate, including any required back pay, and will be fined a 10% penalty based on the total underpayment.

B.7 - Pricing of Option Periods:

When pricing option periods, Professional Positions shall be priced inclusive of escalation. These prices will be used for the duration of the contract and shall not change unless there is a change in the scope of work. If there is a change made to the scope of work, the contractor will be allowed to submit a request for adjustment in price.

When pricing the base and option periods, SCLS Positions shall be priced without escalation. SCLS Positions shall be priced in accordance with the prevailing wage rates in the respective wage determination for each location.

Offerors shall base their prices for the Base Year and all four (4) Option years off the wage rate provided with the solicitation and any applicable solicitation amendments, and then include applicable payroll taxes, profit, overhead, General and Administrative (G&A), and any other expenses.

In the event the option(s) is exercised by the Government, the contract price(s) can be adjusted upward or downward at the time the option is exercised in accordance with the clause entitled "52.222-43 Fair Labor Standards Act and Service Contract Labor Standards Act - Price Adjustment (Multiple Year and Option Contracts)".

Offerors are cautioned that any offer may be rejected as non-responsive if it is materially unbalanced as to prices for the options and the initial contract period. An offer is unbalanced when it is based on prices which are significantly less than cost for some work or prices which are significantly overstated for other work.

The Government has identified the SCLS classification for each SCLS covered position under this solicitation, these classifications must not be altered by the Offeror. Proposing base hourly rates (take home rates) and/or health and welfare rates for SCLS positions lower that the minimum rate identified in the applicable Wage Determination will result in an automatic rejection of the proposal by GSA, and the proposal will not be further evaluated.

B.8 - Price Sheets (Return the completed Excel price sheets below with your Price Proposal) The estimated numbers of positions are given below for offeror’s reference in understanding the magnitude of the contract at the time of issuance of solicitation. This number may change at any time and does not represent a guaranteed minimum or maximum. Additionally, the Government reserves the right to alter the number of positions at any time throughout the life cycle of the contract.

This worksheet must be used to submit your pricing. Submission of any other worksheet will result in the proposal being deemed non-responsive to the solicitation and the proposal will receive no further consideration. Some cells are purposefully locked and are not to be edited. With the exception of locked cells, the Price Sheet must be completed for all positions and for all geographic locations. Failure to completely fill out the Price Sheet will result in the proposal being deemed non-responsive to the solicitation and the proposal will receive no further consideration.

SEE PRICE SHEETS ATTACHMENT TO SOLICITATION

INSTRUCTIONS FOR COMPLETION OF BID SHEETS

1. Read First Tab

(a) In this worksheet, enter the percentage amount of payroll taxes, vacation leave, and sick leave applied to each position. For example, 3% FICA, 2% FUTA, 3% vacation, 1% sick etc.

(b) Next, identify which hourly rate the percentages of payroll taxes, vacation leave, and sick leave are being applied

to. For example, if you are only applying a percentage to the base hourly rate you must identify that; if, you are applying the percentage to the base hourly rate plus health and welfare then you must identify those items.

(c) If a percentage amount is entered in the “Other Taxes” row, then the Offeror must identify what that other tax amount is in the appropriate cell of the worksheet. Failure to explain any percentage amount in “Other Taxes” may result in the offeror being considered non-responsive to the solicitation.

2. Geographic Location Tabs (Kansas City; St. Louis, MO; Topeka, KS; Omaha, NE; Lincoln, NE; Des Moines, IA)

(a) In these worksheets enter information into the appropriate cells for each position. All amounts entered must be listed as a dollar ($) amount. Some cells contain formulas that will populate information as you enter your dollar figures.

Example Only:

Base Hourly Rate $24.88 Payroll Taxes $2.71 Health and Welfare $4.13

Subtotal is populated automatically by combining base hourly rate, payroll taxes, and health and welfare

Vacation Leave $0.77 Sick Leave $0.33 G&A/OH (Fixed) $0.42 Profit (Fixed) $0.13 Other $0.00

Hourly Fully Burdened Rate – Will be populated automatically by combining subtotal, vacation leave, sick leave, G&A/OH, profit, and other

Total Evaluated – Will be populated automatically by multiplying the Hourly Fully Burdened Rate by the Anticipated Hours by Govt

Hourly Overtime Fully Burdened Rate (will not be evaluated) - $44.00

3. For Government Use Only

(a) Contains formulas which will populate the information listed automatically by pulling it from the appropriate

Geographic Location tabs.

B.9 General &Administrative (G&A), Overhead, and Profit The Government supplied bid sheets (see Section B.6) provide cells for offerors to insert a dollar amount (e.g. $2.03) for General & Administrative (G&A), Overhead and Profit for each position classification. While offerors are not prohibited from proposing an initial escalation in these fixed amounts (i.e. an increase from the Base Period to Option Period I to Option Period II, etc), the Government will not adjust these fixed dollar amounts upwards or downwards in the event of a price escalation in accordance with FAR 52.222-43(e). The proposed dollar amounts for these costs will remain fixed for the duration of the contract.

B.10 Part-time Employees The Government reserves the right to order less than full time employees.

B.11 Overtime Overtime may at times be required under this contract. A separate order or modification will be issued when overtime is necessary and will be compensated on an hourly rate basis. Overtime is not authorized, and will not be paid, unless prior authorization is received. Offerors shall provide an overtime hourly price in the price sheets.

SECTION C - Description/Specification/Statement of Work

C.1 - General Information and Background The General Services Administration is a federal agency whose Heartland Region is headquartered in Kansas City, Missouri at Two Pershing Square, 2300 Main Street, Kansas City, Missouri, 64108. The Heartland Region consists of four states; Missouri, Iowa, Nebraska and Kansas. The contractor employees provided under the contract will work side-by-side with other federal workers; however their roles will be non-inherently governmental in nature.

The Contractor will be required to provide all management, supervision and manpower to provide services as specified in the contract. The Government shall determine the resource allocations.

The support provided under any purchase is not related to Federal employment requirements nor does it involve temporary help services that may be authorized under 5 CFR Part 300. There is no direct employee-employer relationship between the contractor employees and the Federal Government under any purchase.

The Government anticipates awarding a single award Indefinite Delivery, Indefinite Quantity, contract for these services. Services will be either awarded on a separate GSA Form 300, Standard Form 30 (SF30), or via the GSA purchase card and will specify the quantities/services required at that time.

C.2 - Days and Hours of Operation Days of operation are Monday through Friday. Work shall not be required on the following Federal holidays or on days observed in lieu thereof:

New Year’s Day, Martin Luther King Day, Presidents Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans Day, Thanksgiving Day and Christmas Day

Holidays that fall on Saturday are observed on the previous Friday. Holidays that fall on Sunday are observed on the following Monday. For all positions, the contractor will be paid for all Holidays if they are normally scheduled to work on that day.

In general, contractor employees are expected to work the hours of 8:00 a.m. – 4:30 p.m., which includes a 30-minute lunch. These hours may be flexible with coordination of the GSA Point of Contact and Contracting Officer and/or COR. GSA core hours are 9:00 a.m. - 3:00 p.m., meaning during these hours employees must be in attendance.

Contractor employees should not begin work before 6:00am or work beyond 6:00pm, unless coordinated with the GSA Point of Contact and Contracting Officer and/or COR.

Contractor employees should not work in excess of 10 hours per day unless coordinated with the GSA Point of Contact and Contracting Officer and/or COR.

Contract employee positions, with the exception of the Project Manager, are not required to be backfilled when the contractor filling that position takes leave (ex. vacation leave, sick leave, etc.). If the period of leave exceeds two weeks, then the Government reserves the right to request a substitute to fill that position.

Each GSA Form 300 or SF 30 will specify the hours of operation if they differ from the above.

C.3 - Unanticipated Federal Holidays Unanticipated holidays declared by the President will be treated as a Federal Holiday. For all positions, the contractor will be paid for any unanticipated federal holiday if they are normally scheduled to work on that day.

C.4 - Unanticipated Building Closures/Shutdown In the situation in unanticipated closure of the building, employees may be provided the option to make up work through the remainder of the pay period or work in a telework arrangement for the day of building closure, as coordinated with the Government.

If a contract employee is located in a building in which is provided an “optional early dismissal” (typically weather related), the contract employee shall be provide the following options: take leave without pay, leave the building and make up work throughout the remainder of the pay period, use leave provided by contractor, work in an alternative telework arrangement or continue to work as normal.

C.5 - Congressional Appropriation of Funds In the event Congress fails to appropriate funds, contract employees, on a case-by-case basis, may be required to work. The Contracting Officer will notify the contractor in regard to which positions will be required to work in a Government “shutdown.” The contractor will not be paid for contract employees who do not work during a “shutdown.” The contractor will be paid for employees whom do work in a “shutdown” situation.

In this event, a stop work order will be issued by the Contracting Officer for those contract employees who are not required to work, in accordance with FAR 52.242-15, Stop Work Order.

C.6 - Telework At the Contractor's discretion, employees under the contract may be eligible for telework. Permission for an employee to telework can only be granted by the Contractor's Project Manager/Supervisor. Permission to telework shall only be granted if the telework arrangement does not prohibit any normal work activity or services provided to the Government. The contractor shall develop a telework agreement and provide to the COR for comment and approval. Within the telework agreement, at minimum:

The contractor shall maintain and provide to the Government a listing of their employees expected telework schedules (including days and hours).

Ensure employees acknowledge that there may be situations when they will be required to report to an agency worksite during an otherwise planned telework day.

Ensure when an employee is teleworking, they are fully accessible as if they are working in an office setting.

Maximum response times to business-related communications during normal business hours.

Provide that employees will comply with requirements set forth by the Safer Federal Workforce Task Force and

GSA Safer Federal Workplace.

The Labor Position Telework Categorization Table in Section J outlines the maximum number of telework days every 2 weeks, which will be determined by the contract employee’s position. Limited exceptions may arise and will be communicated by the Government.

As noted, telework will generally not be determined by the individual employee but by their Position Description and types of activities required of the position. Customer facing positions or positions which inherently require on-site presence will generally be On-Site Required. Full-time virtual positions, in general, will not be allowed and must report to their designated office.

Project Manager:

Project Manager in office presence is required at minimum 5 days every two weeks and should typically align with employees’ in-office presence. The project manager shall report to their designated office as much as feasible and make a good faith effort to attend all GSA meetings in-person.

Allowable Deviations The Government reserves the right to, at any time, remove all telework privileges from any or all positions.

When extenuating circumstances exist, the Government may consider deviations from categorization and telework limitations on a case-by-case basis.

Position categorization does not prevent a POC from requesting less telework for individual contractor employees (i.e. Field Office Admin Staff).

Telework schedules can be changed weekly as required to meet the Government’s needs and required activities in coordination between the Project Manager, Government POC and COR

C.7 - Project Manager(s)/Supervision The Contractor shall provide full time supervision (see C.6 for onsite requirements) to assure conformance with the contract requirements. Not less than one person shall fulfill this role and will be referred to as the Project Manager of the contract. The contractor may provide additional supervision if they deem necessary.

The Project Manager will be required to travel to all locations where contractor employees are located at a minimum of once per fiscal quarter. These trips will not be paid for by the Government. They shall be included in the contractor’s overhead. Additionally, since the Project Manager is considered overhead, Government Owned Vehicles may not be used by the Project Manager.

Other responsibilities of Project Manager(s):

(a) Project Manager is the individual with overall responsibility for personnel working under this contract.

(b) Project Manager may be responsible for assignment of work to their contractor employees in coordination with the GSA point of contact.

(c) Shall coordinate with the Government Point of Contact work hours of employees under the contract, start/stop delays, telework arrangements, workspace set-up

(d) Shall coordinate with PBS Security team the processing of security clearance for employees under contract as well as removal of employees (collecting of badges, escorting from building, obtaining Government issued equipment, etc.)

(e) Keep the Contracting Officer and COR informed of job changes/movement of employees

(f) Promote healthy culture and work environment

(g) Ensure GSA customer needs are met

(h) Have authority to sign modifications to task orders and base contract.

(i) Disseminate information to contract employees regarding building closures, inclement weather, suspension of performance, etc.

(j) Ensure contract employees’ security clearance(s) are maintained and active throughout the life of the contract.

When the Project Manager is temporarily unavailable to manage the contract effort for a period longer than 48 hours, including absence due to vacation or illness, the Contractor will provide to the CO and COR a written designation of an alternate supervisor, itemizing any limitations in the alternate’s authority. Furthermore, the Project Manager shall carry a mobile device during working hours to be reached when needed and must be available within 2 hours of contact after normal business hours. The PM must work a minimum of eight hours per day and these eight hours must be between 7:00 am CST and 5:00 pm CST. The PM shall not telework more than 5 days every two weeks unless approved in writing by the CO and/or COR.

C.8 - Supervision of Contractor’s Employees In accordance with the Federal Acquisition Regulation (FAR 37.104) this contract may not be used to provide personal services. GSA’s contract administration and monitoring will not be detailed or continual as to constitute supervision of the contractor personnel. Government personnel may not perform any supervisory functions of contractor personnel. The contractor/Project Manager will be responsible for interviewing, appraising individual performance, scheduling leave or work, or providing direction on how to perform work for contract employees.

The contract personnel assigned to render services shall at all times be employees of the Contractor and under the direction and control of the Contractor. Notwithstanding any other provisions of this contract, the Contractor shall at all times be responsible for the supervision of its employees in the performance of the services required. At no time shall the Contractor personnel be considered employees of the United States Government.

C.9 - Timesheets and Timekeeping In accordance with FAR 16.601(c)(1), appropriate Government surveillance of contractor performance is required to give reasonable assurance that efficient methods and effective cost controls are being used. As part of the Government’s surveillance, the Government has determined it is necessary to require certain timekeeping controls and, as a result, will require the successful offeror to comply with those timekeeping system requirements. If offeror utilizes subcontractor(s) in fulfilling the contract requirements, the contractor and all subcontractor(s) must employ the same time keeping system proposed herein.

The proposed timekeeping system for each contractor/subcontractor must meet the following criteria:

System must provide for automated time-stamp generated upon either (1) contractor employee arrival/departure to/from duty station or (2) login/logout using a Non-Government hosted web-based timekeeping system located at employee duty station. System shall allow for recording a minimum, of four

(4) time-stamps each day (i.e. - arrival, leave for lunch, return from lunch, departure) System must provide for controls disallowing employees to manually enter time or override automated time-stamp.

System must possess controls that disallow any contract employee from making an arrival/departure or login/logout entry for anyone other than themselves (i.e. - biometric controls, passwords, etc) System must notate if the hours logged are fulfilled in office or in a telework capacity.

Any discrepancy of time must be notated on the time sheet. Any time in excess of 10 minutes must be highlighted and approved through the CO/COR.

Hours must be broken out by regular hours, holiday, sick, vacation or any other approved leave.

System must track available sick and vacation hours and present an updated total for each staff member.

System must provide for Project Manager override of the system time-stamps. (This will only be allowable in certain instances when approved by the CO and/or COR).

System must not require installation, interface, or maintenance with Government technology or resources.

System must be able to record time in increments equal to one (1) minute.

The timekeeping system must be able to generate a monthly time sheet (using the Arrival/Departure or

Login/Logout data as recorded via automated time-stamp) for each contract employee which includes, at a minimum, the following information:

o For each day of the month

1. Start Time (Beginning of Workday)

2. Stop Time for lunch

3. Start Time after lunch

4. Stop Time (End of Workday)

5. Total Hours/Minutes Worked o Total Hours/Minutes Worked for each Week o Total Hours/Minutes Worked for each Month o Total Hours/Minutes Worked Year to Date (using Option Period of Performance as “Year”)

Minutes, for the calculations of payment purposes, will be as follows:

0 - 5 minutes 0.00 6 - 11 minutes .1 12-17 minutes .2 18 - 23 minutes .3 24-29 minutes .4 30-35 minutes .5 36-41 minutes .6 42 - 47 minutes .7 48 - 53 minutes .8 54-59 minutes .9

The Government will not pay for additional time worked exceeding the standard hours of the task order. Timesheets will only be submitted by the prime contractor to the COR. Timesheets will be uploaded to GSA’s secured web based cloud system for review by the COR prior to payment. Only one timesheet shall be submitted for each contract employee. Timesheets for part time employees under this contact, shall only include actual hours worked in performance of this contract and shall not include additional hours.

C.10 - Supplies, Materials and Equipment

Furnished by the Government The Government will provide all workstations, normal office supplies, office furniture, telephones, calculators, copy machines, computers, computer software (with the exception of time keeping systems), and other supplies and materials needed to do the work assigned.

The contractor PM shall take inventory of each item of Government owned equipment provided by GSA to their contractor employees. This includes all items described above and shall be made available to the Government CO and/or COR upon request. This shall be provided within 30 days after contract start and updated as required.

Training The Contractor’s employees must have the basic skills needed to perform the duties as required in their position description. The Government will train the Contractor’s employees in the specific, unique requirements of each job.

Training shall be handled in accordance with GSA instructions as issued and modified during the term of the contract.

When GSA identifies appropriate training for contractor employees, due to new regulations or technology refresh, GSA will direct the contractor to send appropriate employees to training. GSA will pay for the cost of training. Less formal training or activities may be attended by Contractor employees at the discretion of the CO and/or COR.

Cell Phones The Government reserves the right to issue Government cell phones to contract employees. They will be issued solely at the Government’s discretion and approval and shall not be used for personal use.

Business Cards The contractor may choose to provide business cards to their employees at their own expense. The Government will not pay for business cards for contractor employees under this contract.

Professional Organizations The Government will not pay for professional organizations for employees. The contractor may elect to pay for these at their own expense.

Project Manager(s) The Government will furnish a workstation(s) with appropriate equipment and supplies for use by the Project Manager. The Government will not furnish the Project Manager with a cell phone or other special office supplies as these will need to be provided by the contractor.

Use of Government Owned Vehicles (GOVs) Contract employees are authorized to use Government motor vehicles solely in performance of this contract for official purposes only. The Project Manager(s) will not be allowed to use Government Owned Vehicles for work under this contract (as the contractor PM shall be considered overhead of the contract).

The Contractor shall be responsible for enforcing suitable penalties for their employees who use or authorize use of such vehicles for other than official Government purposes. Fines imposed on a contractor employee for an offense committed by him or her are imposed on the employee personally or payment thereof is his or her personal responsibility.

The Contractor shall provide insurance coverage as stated below for use of GOV’s:

The Contractor shall provide and maintain workers, employer's liability, comprehensive general liability (bodily injury), comprehensive automobile liability (bodily injury and property damage) insurance, and such other insurance as the Contracting Officer may require under this contract.

(a) The Contractor shall be liable for, and shall indemnify and hold harmless the Government against, all actions or claims for loss of or damage to property or the injury or death of persons, resulting from the fault, negligence, or wrongful act or omission of the Contractor, its agents, or employees.

(b) The Contractor shall provide and maintain insurance covering its liabilities under paragraph (b) of this clause, in amounts of at least $200,000 per person and $500,000 per occurrence for death or bodily injury and $20,000 per occurrence for property damage or loss. This equates to at least $1,000,000 in automobile liability insurance in which proof must be submitted to the CO and/or COR. This automobile insurance coverage must include coverage for all Government Owned Vehicles that the Contractor may be authorized to use.

(c) Before commencing work under this contract, the Contractor shall notify the Contracting Officer in writing that the required insurance has been obtained. The policies evidencing required insurance shall contain an endorsement to the effect that any cancellation or any material change adversely affecting the interests of the Government shall not be effective (1) for such period as the laws of the State in which this contract is to be performed prescribe or (2) until 30 days after written notice to the Contracting Officer, whichever period is longer. The policies shall exclude any claim by the insurer for subrogation against the Government by reason of any payment under the policies. The policy shall also list the United States of America as an additional insured under the comprehensive automobile liability insurance policy.

(d) The Contractor warrants that the contract price includes no cost for insurance or contingency to cover losses, damage, injury, or death for which the Government is responsible under paragraph (a) of this clause.

C.11 - Contractor Travel Contractor travel may be required during performance of this contract. Such travel is subject to approval of the Contracting Officer and/or COR and shall be in accordance with Joint Federal Travel Regulations (JFTR) and GSA Travel Policy. Travel costs for per diem and hotel rates will be reimbursed to the contractor in accordance with JFTR. Reimbursable travel costs do not include any overhead, G&A, profit, and any additional expenses. All travel costs will be placed on a separate task order, modification, or the vendor shall accept the Government purchase card as reimbursement after the travel has occurred. Additionally, all travel shall be pre-approved by Contracting Officer and/or COR before an employee travels under performance of this contract. Travel for the contract employee shall not be paid in advance to the contractor. Reimbursement will be provided upon completion of the travel and, in order to verify actual costs, receipts for the travel may be requested by the paying official.

Since the travel reimbursement process may take several days or weeks, the contractor shall issue their own travel card to their employees. That way, the contractor covers the initial travel costs instead of the individual employee.

The contractor will be responsible for enforcing their own policy for using the travel card. The Government is not liable for covering unapproved travel expenses incurred on the contractor’s travel card.

All travel will be limited to the local per diem rates as approved and utilized by GSA. Approved per diem rates can be found here:

https://www.gsa.gov/travel/plan-book/per-diem-rates

C.12 - Scheduling Work

Work hours shall be scheduled in cooperation with the GSA Point of Contact (POC) for the task order. Non-work periods, including absences due to sick or personal leave, shall be communicated with the POC. The POC will be a Government employee working in the same area/division as the contractor employee, however, they in no circumstance will supervise or direct contractor employees. Final approval of contractor leave is the sole authority of the contractor PM.

C.13 - Basic Ordering Guidelines Services will be requested and controlled by means of task orders which will delineate specified classifications required by GSA. The Contractor shall be responsible for delivering all end-items specified in the task orders.

Commencing work without a signed GSA Form 300 or SF30 puts the contractor at risk of not being paid.

The government anticipates ordering 2,080 hours for each full-time position required under this contract. The GSA Form 300 (task order) or SF30 (modification) will specify GSA's requirement, if different. The contractor will be compensated only for all actual hours worked plus observed holidays (if the employee is normally scheduled to work on the holiday). The contractor will not be compensated for hours that employees do not work for scheduled leave, vacation, illness, etc. The contractor shall account for these costs in their fully burdened hourly rates.

C.14 - Deliverables

The contractor/Project Manager will be required to provide a monthly status report to the Contracting Officer and COR in electronic format (Microsoft Excel). The reporting requirements consist of a monthly status report which will include at minimum, columns designating the following information:

- PDN (Assigned by Government on Task Orders)

- Task Order number

- Employee Name

- Job Classification/Position

- Department/Location of employee in GSA

- Government Point of Contact in Department/Location (assigned by Government on Task Order)

- Number of Hours worked each month/per employee

- Dollar Amount obligated to Task Order at time of award

- Dollar Amount Billed Each Month continuous (.i.e. Oct, Nov, Dec)

- Dollar Amount Remaining on Task Order

- Number of Hours Ordered under Task Order

- Number of Hours Remaining on Task Order

- Expiration Date of Task Order

- Any unfilled positions on contract (denoted with “unfilled”)

Other deliverables, other than the spreadsheet listed above include:

- Telework plan;

- Government inventory equipment list;

- Quality Control Plan (QCP) which includes Virtual Oversight Plan (VOP) and Strike Contingency Plan (SCP)

- A list of telephone number(s) where an authorized representative may be contacted 7 days per week at any hour of the day or night to provide required services.

These items must be approved the COR. The QCP shall be provided yearly after the base QCP is submitted and approved and before the start of an option period.

C.15 - General Qualifications of Contract Personnel All employees must meet the minimum qualifications of the specified classifications. Employees must be clean and neat in appearance; (business casual is required) and must be able to read, write, and speak English. In addition, the contract employees shall be computer literate and capable of using MS Office, Google Mail, and Google applications.

The contract shall be fully staffed beginning the first day of work under the contract, unless authorized by the CO.

The Contractor staff should also be familiar with the building’s Occupancy Emergency Plan, which includes shelter in place program. Further information on the program shall be provided by the Government.

C.16 - Qualifications of Supervisory Employees Supervisory contract employees shall have a minimum of 3 years of experience in the last 5 years in managing similar types of contracts. At the discretion of the CO, formal training may be substituted for experience.

C.17 - Position Classifications This list encompasses all positions that can be readily identified at this time. If other tasks become necessary, the contract will be modified to add additional positions and negotiated with the contractor. The purpose of this contract is to provide support services to GSA. Each individual position listed below may or may not be utilized during the performance of this contract.

The Government has identified the SCLS classification for each SCLS covered position under this solicitation, this classification must not be altered by the Offeror. These positions are bound to the requirements of the Department of Labor Wage Determination(s).

See following pages for all position descriptions necessary at this time.

For information purposes, each professional position description below includes the comparable Federal GS wage grade. This does not preclude offerors from submitting proposals that deviate from the identified GS wage grade.

C.17.1 - Administrative Assistant

Location(s) The Administrative Assistant may be located within the following locations:

● Kansas City, MO

● Kansas City, KS

● Saint Louis, MO

● Omaha, NE

● Des Moines, IA

● Topeka, KS

Job Overview The individual will serve as an Administrative Assistant for a Division or Staff Office for GSA in the Heartland Region. This person administers, monitors, and controls the full range of administrative, clerical and internal management support functions for the Division or Office. The individual also monitors and maintains existing internal administrative, clerical and information systems for the Division or Office.

Responsibilities and Duties

● The administrative assistant ensures that all internal processes, procedures and practices are established, operating efficiently, and are providing the Division Director and associates with information and support necessary to accomplish the functions of the business line. Systems include, but are not limited to:

o Correspondence management and control o Files establishment and maintenance o Directives receipt and distribution o Mail receipt and distribution o Receipt, screening and referral of phone calls o Coordinate hiring and staffing functions o Communicate building wide correspondence o Coordinate computer and personal visitors o Internal processing of personnel-related functions such as recruitment actions, training/employee development actions, audit report processing o Ordering office supplies o Travel processing.

● The person may also be responsible for management and input of the time cards for approximately 30-50 associates.

● The individual may serve as the focal point and information resource for the organization's supervisors and employees on administrative procedures and requirements and should provide procedural advice on administrative procedures.

● The administrative assistant should continuously review the effectiveness of administrative processes and develop recommendations for improvements.

● The individual implements and monitors approved changes to internal administrative processes, coordinates feedback from the organization's supervisors and employees to ensure that administrative processes are supporting the primary mission and functions of the business lines of the organization.

● This person may perform and/or coordinate with other administrative or contract personnel (ex. clerical, secretarial) within other Divisions, the following functions:

o Receipt and distribution of mail, directives, correspondence, phone, computer and personal visitors o Maintenance of the Director's calendar o Travel arrangements for Director and staff o Maintenance of the organization's files and personnel documents o Time and attendance processing o Preparation of documents such as travel and training requests o Development of critical correspondence for key officials such as the Director.

● Monitoring use of Government wide commercial credit card to pay for small purchases with…