40-36100-24-05893_40-361-24-05893 - Telephony Equipment and Related Services.pdf.PDF

This document is a solicitation for a Central Reservation System (CRS) services contract for the New Mexico State Parks Division. The CRS must allow visitors to reserve camping sites, yurts, cabins, and other park facilities, as well as sell Annual Day-Use Passes and Annual Camping Permits. The system should be accessible via secure web access, include a 24/7 call center, and provide kiosk solutions for on-site services. The contract term is for a minimum of eight years, with two additional one-year renewals possible. Key requirements include real-time reservations, secure payment processing, reporting capabilities, and integration with existing state systems.

The solicitation does not provide specific pricing terms or set-asides. It also does not mention any incumbent contractors or the current environment. The funding requirements and sources are not stated. The solicitation is open to all qualified vendors to submit proposals.