4. STATEMENT OF WORK Dental Labl 063026.pdf

STATEMENT OF WORK

Federal Bureau of Prisons Dental Laboratory Services

1. BACKGROUND

The Federal Bureau of Prisons (BOP) provides healthcare to approximately 156,000 inmates at 122 institutions nationwide, including Hawaii and Puerto Rico. The Bureau’s mission is to protect society by confining offenders in safe, humane, cost-efficient, and secure environments.

The Bureau’s dental mission is to stabilize and maintain the inmate population’s oral health, emphasizing conservative care to reach the greatest number of inmates within available resources. Consistent and reliable dental laboratory services are critical to meeting this mission.

2. OBJECTIVE

The BOP requires nationwide dental laboratory services for the fabrication, repair, and modification of dental prosthetics to support institution dental clinics.

• The Government intends to award an Indefinite-Delivery Requirements Contract with Firm-Fixed Unit Prices.

• The contract will cover all services nationwide, to include all institutions under the BOP’s jurisdiction.

• If available under the GSA Multiple Award Schedule (MAS), SIN 339116 Dental Equipment and Supplies, the procurement may utilize FAR Subpart 8.4 ordering procedures.

3. DESCRIPTION OF SERVICES

The Contractor shall furnish all personnel, equipment, materials, tools, supervision, and related services necessary to perform dental laboratory services.

3.1 Core Services

• Complete dentures

• Cast removable partial dentures

• Transitional (all-acrylic) removable partial dentures (up to 4 clasps)

• Fixed partial dentures (bridges, base metal)

• Porcelain-fused-to-metal crowns (base metal)

• Full-cast crowns (base metal)

• Mouth guards (hard acrylic, vacuum-formed soft, or combination)

• Prosthodontic repairs (repairs to acrylic bases, replacement of teeth or clasps, framework welding, relines, rebases)

• Sleep apnea device (TAP III, Elite, Myerson EMA)

3.2 Standards and Materials

• Denture teeth: highly cross-linked, fluorescent, vacuum-processed laminated material.

• Partial appliances: chrome cobalt alloy.

• Crowns/bridges: base metal alloys or porcelain-fused-to-base metal alloys.

• Prostheses must meet American Dental Association (ADA) standards.

• All prescriptions submitted to the Contractor remain the property of the BOP.

Applicable Laws & Standards

• FAR Subpart 37.1 – Service Contracts

• FAR Subpart 8.4 – Federal Supply Schedules (if placed through GSA MAS)

• 21 U.S.C. 801 et seq. – Controlled Substances Act (handling of dental materials)

• OSHA Bloodborne Pathogens Standard (29 CFR 1910.1030)

• ADA specifications for dental materials

4. PLACE OF PERFORMANCE

• All fabrication and repair shall occur at the Contractor’s licensed dental laboratory.

• Prostheses and cases will be shipped to and from Bureau institutions.

• Shipping addresses will be provided post-award.

• Contractor shall use a traceable shipping method.

5. WORK SCHEDULE

• BOP institutions operate Monday–Friday, 7:30 a.m. EST – 4:00 p.m. PST.

• Contractor must have a customer service representative available during these hours.

• Email inquiries shall be answered within 24 business hours.

6. METHOD OF PERFORMANCE

• Contractor has full responsibility for determining technical approach, subject to meeting dentist prescriptions.

• Contractor shall establish communication with institution Dental Officers and the

Contracting Officer’s Representative (COR).

• Only the Contracting Officer (CO) is authorized to make contract changes (FAR

43.102).

7. REQUIREMENTS

7.1 Contractor Qualifications

• Minimum 10 years of dental laboratory experience.

• At least one Certified Dental Technician (CDT) must be assigned.

• Certified Dental Laboratory (CDL) status is preferred.

• Contractor shall maintain compliance with:

o ADA guidelines o OSHA infection control regulations o State dental laboratory licensure o HIPAA (Public Law 104-191) for protected health information

7.2 Federal Registration

• Contractor must be registered in the System for Award Management (SAM) (FAR 52.204-7).

8. QUALITY ASSURANCE

• All products are subject to Government quality review.

• Prostheses must meet ADA Seal of Acceptance standards.

• Contractor shall provide alloy content certificates for cast restorations.

• Turnaround time: no more than 7 Federal workdays per case.

• Defective/non-conforming items shall be remade at no additional cost.

• Shipping costs, including remakes, are the Contractor’s responsibility.

Applicable FAR Clauses

• FAR 52.246-4, Inspection of Services – Fixed-Price

• FAR 52.246-2, Inspection of Supplies – Fixed-Price

9. REPORTS

The Contractor shall submit quarterly reports in Excel format to the COR, including:

• Inmate name & register number

• Institution

• Procedure type & step

• Dates received and returned

• Costs

• Invoice data

• Remakes/rejections

10. CONTRACTUAL COMPLIANCE

• This is a non-personal services contract (FAR 37.101).

• Payment is based on FAR 52.232-1 – Payments (Firm-Fixed-Price).

• Contractor personnel are not Government employees.

11. DELIVERABLES & REPORTING REQUIREMENTS

Deliverable Description Frequency Format Recipient Authority / Clause

Prosthodontic Appliances

Fabrication and delivery of dentures, partials, crowns, bridges, and mouth guards as prescribed

As ordered Physical shipment (traceable)

Prescribing Dentist at Institution

FAR 52.246-

2, ADA

Standards

Prosthodontic Repairs

Remakes, relines, rebases, and repairs of defective or non-conforming products

As required Physical shipment (traceable)

Prescribing Dentist at Institution

FAR 52.246-

Shade Guides & Charts

Tooth shade guides, mold charts, denture base shade guides

Initial delivery;

replacements upon request

Physical shipment

Institution Dental Clinic

ADA

Standards

Case Turnaround

Fabrication/repair completed and shipped within 7 Federal workdays of receipt

Ongoing Shipment tracking confirmation

Prescribing Dentist &

COR

QA

Requirement

Certification of Materials

Certificates specifying manufacturer and alloy content for cast restorations

With each applicable case

Hard copy with case

Institution Dental Clinic &

COR

ADA, FAR

52.246-2

Quarterly Performance Report

Excel report of all cases processed (inmate info, procedure, costs, remakes, rejections, invoice/payment data)

Quarterly Excel Spreadsheet COR

FAR 52.212-

4, BOP

Policy

Invoice Submission

Itemized invoice with required identifiers (PO#, TIN, DUNS/UEI, patient name &

Per fabrication step

Hard copy with case + email to

COR

Institution Business Office &

COR

FAR 32.905,

52.232-33

Deliverable Description Frequency Format Recipient Authority / Clause register number, size certification)

Past Performance Documentation

Evidence of three relevant contracts with contact info & corrective actions

With proposal Proposal Submission CO/COR FAR

15.305(a)(2)

SAM

Registration Proof

Active registration with current information

At award & annual renewal

SAM.gov Record CO FAR 52.204-

12. PERIOD OF PERFORMANCE

Base Year: Date of Award through 12 months Option Year 1: 13 months through 24 months Option Year 2: 25 months through 36 months Option Year 3: 37 months through 48 months Option Year 4: 49 months through 60 months 6-month ext : 61 months through 66 months

13. PAST PERFORMANCE

Offerors must submit three (3) recent, relevant contracts (within five years) for similar services, with:

• Contract number

• Agency/company name

• Point of contact (phone/email)

• Performance summary and corrective actions for issues

14. INVOICING

• Firm-Fixed-Price, per prosthodontic appliance or step.

• Invoices must include: patient name, register number, purchase order number, TIN, DUNS/UEI, and NAICS size certification.

• Invoices must be sent to:

o Institution Business Office (hard copy with case) o Simultaneous copy via email to COR

• Non-compliant invoices will be returned unpaid (FAR 32.905).