4-Appendix A - Questionnaire Price Form.docx
DOCX document 21 KB Posted
- Attached to
- Food Vending Machine Services
- Solicitation number
- RFP-26-002(P&R)
- Issued by
- Delaware County, Ohio
About this file
This is a questionnaire and price form issued by the City of Westerville, Ohio for Food Vending Machine Services to be provided to the Parks and Recreation Department. The City is seeking proposals for food vending services with an initial contract term of two years, beginning on or before July 1, 2026 and extending through June 30, 2028. The contract may be renewed for up to three additional one-year periods at the City's option. The questionnaire requires offerors to provide company background information, relevant experience with similar services, a minimum of three organizational references, descriptions of customer service capabilities, equipment and staffing resources, inventory details for both snack and healthy food products with proposed patron costs, and information regarding machine energy efficiency and payment technology features. Offerors must also address their competitive advantages, industry knowledge, and any value-added services or creative alternatives they offer.
Pricing for food products must remain firm for the initial one-year period from July 1, 2026 through June 30, 2027. Price increases in the second year and any optional renewal years are limited to three percent annually unless the contractor can demonstrate that unusual changes in operational costs or market conditions warrant a greater adjustment, which requires mutual agreement between the City and the contractor. As consideration for the contract rights and benefits granted, the successful vendor must agree to retain a minimum percentage of gross sales from all food vending machines for the City, with the specific percentage to be determined. Offerors may also propose optional sponsorship opportunities as part of their proposals. The questionnaire requires offerors to confirm that all machines include debit or credit card readers with Apple Pay and Google Play functionality and are PCI compliant.
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Other files
| File | Type | Posted |
|---|---|---|
| 2-Request for Proposal - Food Vending Machine Services.pdf | ||
| 1-Contract Forms.pdf | ||
| 3-Appendix A - Questionnaire Price Form.pdf |
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Text version
Appendix A – Questionnaire:
Food Vending Machine Services Issued by: City of Westerville, Ohio | March 2026
PLEASE ATTACH ADDITIONAL PAGES AS NEEDED
For convenience, Offerors may download an electronic copy of this form in MS Word format from the Project Portal.
Responsiveness
1. Provide a summary of your understanding of your responsibilities should you be awarded this contract. Included should be a summary of the services you will provide and examples of how you have successfully fulfilled similar client requirements.
Experience & Customer Service
1. How long has your company been in business?
2. How long has your company been providing food vending services, similar to those described in this RFP, to client organizations?
3. Provide a listing of at least three (3) organizational references, including contact names and phone numbers, of clients for whom you have provided similar services.
4. What experience do you have working with other local governments relative to providing food vending services?
5. What type of customer service support do you offer? What have been the most common complaints and issues regarding your service, and how have such challenges been addressed?
6. Has your company, or any officer of your company, been involved in any transaction in which the company (1) defaulted on a contract or (2) was suspended or debarred by a government agency? If yes, explain.
Capability
1. Describe why your company would be the most suitable to provide the food vending services described in the City’s RFP.
2. Describe the resources (equipment, staff, and facilities) that you have to fulfill the City’s requirements.
3. Relative to your company’s geographic location, how do you envision providing support to the City of Westerville?
4. In what ways have you stayed up to date with the current changes in the food vending industry? What are your observations relative to new and emerging healthier product options?
5. Do you provide inventory management services? If so, what do these services entail?
6. Please confirm all of your machines come installed with a debit or credit card reader? Do they have Apple Pay and Google Play functionality? Are the card readers PCI compliant?
7. Are there any creative alternatives or value-added services/technologies associated with your food vending services that differentiate you from the competition?
Inventory Selection
1. Please detail food product types that you plan to furnish below. Additional pages may be attached as needed.
SNACK FOOD PRODUCTS
| ITEM |
| PROPOSED COST TO PATRON |
"HEALTHY" FOOD PRODUCTS
| ITEM |
| PROPOSED COST TO PATRON |
Energy Efficiency of Vending Machines
1. To what extent are your vending machines energy efficient?
2. Are you capable of equipping your machines with an energy miser?
Pricing Food prices are to remain firm for a one (1) year period, from July 1, 2026, through June 30, 2027. Price increases for the second year of the initial term (July 1, 2027, through June 30, 2028), and optional renewal years three (3) through five (5) shall not exceed a three percent (3%) annual increase, unless the Contractor can demonstrate a greater price adjustment is warranted based on unusual changes in its cost of operations or unusual changes in the conditions of the food vending market. Any changes greater than a three percent (3%) annual increase, shall be mutually agreed to by the City and the Contractor.
Incentives In consideration of the rights and benefits granted to the Successful Offeror, vendor agrees that the City will retain a minimum of ______% of the gross sales of all food vending machines.
OPTIONAL SPONSORSHIP OPPORTUNITY
The vendor further agrees to furnish the City with the following additional sponsorship opportunities.
Having carefully read and considered all terms and conditions for the City’s RFP, the undersigned does hereby offer to perform food vending services, subject to and in accordance with the City’s specifications, and furnish the incentives herein set forth.
Name of Company:
Title:
Address:
Signature: ___________________________ Date:
City:
State: Zip:
Phone: E-Mail:
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