4-3. Evaluation Criteria.pdf

Boulder County Procurement 1325 Pearl Street

Boulder, CO 80302

Evaluation Criteria

The proposals will be reviewed by a selection committee. The committee may request additional information from vendors or request interviews with one or more vendors. Final evaluation and selection may be based on, but not limited to, any or all of the following:

• Staffing Plan and Ability to Maintain 24/7 Coverage

• Qualifications and Experience of Vendor

• Qualifications, Recruitment, and Retention of Assigned EMT Personnel

• Experience in Correctional or Other Secure Healthcare Settings

• Quality Assurance, Supervision, and Performance Management

• Training, Credentialing, and Regulatory Compliance

• Transition and Continuity of Services

• Cost/Price

Staffing Plan and Ability to Maintain 24/7 Coverage (25% of evaluation):

Evaluation will consider the vendor's demonstrated ability to provide continuous EMT staffing coverage, including:

• Ability to consistently fill the required four (4) EMT positions;

• Plan for covering call-offs, vacations, leave, vacancies, and unexpected staffing shortages;

• Availability of qualified backup or replacement personnel;

• Recruitment and staffing resources available to the vendor;

• Ability to respond to urgent staffing needs;

• Scheduling practices and communication with BCSO; and

• Overall feasibility of the proposed staffing model.

Qualifications and Experience of Vendor (15% of evaluation):

Evaluation will consider:

• Length and nature of the vendor's experience providing EMT or healthcare staffing services;

• Experience providing services in a 24/7 healthcare environment;

• Demonstrated organizational capacity to manage contracted healthcare personnel;

• References from comparable clients; and

• Vendor's history of successfully fulfilling staffing contracts.

Qualifications, Recruitment, and Retention of Assigned EMT Personnel (15% of evaluation):

Evaluation will consider the vendor's approach to:

• Recruiting qualified EMT personnel;

• Verifying certifications, credentials, and employment qualifications;

• Retaining qualified personnel;

• Maintaining adequate staffing resources to address turnover;

• Evaluating employee performance; and

• Identifying and addressing personnel performance concerns.

The vendor's ability to consider qualified incumbent EMT personnel currently assigned to the Boulder County Jail may also be considered as part of the vendor's transition and staffing plan.

Experience in Correctional or Other Secure Healthcare Settings (10% of evaluation):

Evaluation will consider:

• Prior experience providing EMT or healthcare services in correctional facilities, detention centers, hospitals, emergency medical services, or other secure or high-acuity environments;

• Understanding of the unique operational requirements of a correctional healthcare setting;

• Experience working collaboratively with healthcare and security personnel; and

• Demonstrated ability to maintain professionalism, confidentiality, and appropriate boundaries in a secure environment.

Quality Assurance, Supervision, and Performance Management (10% of evaluation):

Evaluation will consider the vendor's proposed processes for:

• Monitoring employee performance;

• Addressing attendance and reliability concerns;

• Responding to complaints or performance issues;

• Maintaining communication with BCSO;

• Managing incidents and corrective actions; and

• Ensuring consistent quality of contracted services.

Training, Credentialing, and Regulatory Compliance (10% of evaluation):

Evaluation will consider the vendor's processes for:

• Verification and maintenance of EMT certifications and credentials;

• Background screening and other required pre-employment processes;

• Required training and continuing education;

• QMAP training and certification requirements;

• Compliance with applicable Colorado laws and regulations; and

• Documentation and tracking of employee qualifications.

Transition and Continuity of Services (5% of evaluation):

Evaluation will consider the vendor's proposed approach to transitioning services from the current provider, including:

• Transition timeline;

• Recruitment and onboarding of personnel;

• Coordination with BCSO;

• Minimization of disruption to existing medical operations; and

• Ability to maintain continuity of qualified EMT personnel.

Cost/Price (10% of evaluation):

Cost proposals will be evaluated based on the total anticipated cost to BCSO for the required services, including applicable hourly rates, overtime or premium rates, administrative fees, and other proposed costs.

A scoring matrix with the order and priority of criteria to be used by the county in its evaluation and selection process is shown below:

Description

Points

Staffing Plan and Ability to Maintain 24/7 Coverage 25 Qualifications and Experience of Vendor 15 Qualifications, Recruitment, and Retention of Assigned EMT Personnel 15 Experience in Correctional or Other Secure Healthcare Settings 10 Quality Assurance, Supervision, and Performance Management 10 Training, Credentialing, and Regulatory Compliance 10 Transition and Continuity of Services 5 Cost/Price 10

Total Possible 100