4-1. Specifications.pdf
PDF 114 KB Posted
- Attached to
- Towing Services for BCHA
- Solicitation number
- SOQ-245-26
- Issued by
- Boulder County, Colorado
About this file
This is a Specifications document for Towing Services issued by the Boulder County Housing Authority (BCHA) in Colorado. BCHA seeks qualified vendors to provide timely, safe, and reliable towing services for vehicles at properties managed by the authority. Services include removal of unauthorized, abandoned, or inoperable vehicles, as well as relocation of vehicles for maintenance or emergency access. The contractor must provide 24-hour towing and dispatch services, seven days per week including holidays, with emergency response within 30-60 minutes and non-emergency response within 24 hours. The contractor shall maintain a secure, well-lit, and fenced storage facility within 20 miles of Boulder County and provide detailed documentation including tow reports, photographs, and vehicle information to BCHA within 24 hours of service completion. The contract term shall not exceed five years based on satisfactory performance, pricing, and continued need.
The contractor is responsible for all compliance with applicable local, state, and federal towing laws and regulations, including maintaining required business licenses, towing permits, and insurance coverage. All employees must be trained and certified as required by law. The contractor must maintain professional conduct, provide courteous service, and assume responsibility for any vehicle or property damage occurring during service. BCHA will not charge contractors for unauthorized or pre-unapproved services, while vehicle owners shall be charged directly in accordance with applicable regulations. Interested vendors should contact the Boulder County procurement office at procurement@bouldercounty.gov for additional information regarding the procurement process.
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Text version
Specifications – Towing Services
1. Purpose
Boulder County Housing Authority (BCHA) seeks qualified vendors to provide timely, safe, and reliable towing services for vehicles located at properties managed by Boulder County Housing Authority (BCHA). Services will include, but are not limited to, the removal of unauthorized, abandoned, or inoperable vehicles, as well as relocation of vehicles for maintenance or emergency access.
2. Scope of Services
The selected contractor shall perform the following services:
A. General Towing Services
• Provide towing and vehicle removal services for cars, trucks, and other vehicles as requested by BCHA.
• Respond to service requests within the required response time as outlined in this Specifications.
• Tow vehicles to designated impound or storage facilities in accordance with state and local regulations.
• Provide towing for abandoned, illegally parked, or unauthorized vehicles on private property.
• Provide relocation of vehicles to alternate on-site or off-site locations as directed.
• Secure all vehicles safely during towing and transport to prevent damage.
B. Storage and Release
• Maintain a secure, well-lit, and fenced storage facility within 20 miles of Boulder County.
• Provide vehicle owners with access to retrieve vehicles in compliance with applicable laws.
• Clearly post rates and release procedures at the storage facility and ensure transparency with all vehicle owners.
C. Availability and Response Time
• Provide 24-hour towing and dispatch services, 7 days per week, including holidays.
• Respond to emergency towing requests within 30–60 minutes of notification.
• Respond to non-emergency towing requests within 24 hours unless otherwise approved.
D. Reporting and Documentation
• Maintain detailed records of all tows, including date, time, vehicle information, location, reason for tow, and final destination.
• Provide digital copies of tow reports, photographs (before and after tow), and related documentation to BCHA within 24 hours of service.
• Notify property management immediately after completion of any tow.
3. Compliance
• Contractor must comply with all applicable local, state, and federal towing laws and regulations, including notification and lien procedures.
• Contractor must maintain all required business licenses, towing permits, and insurance coverage.
• All employees must be trained and certified as required by law.
4. Performance Standards
• Maintain professional conduct and appearance at all times.
• Provide courteous and respectful service to residents, tenants, and staff.
• Respond promptly and communicate any delays or issues to BCHA.
• No damage to vehicles or property during service — any damage shall be the responsibility of the contractor.
5. Contract Term
• The term of this agreement shall not exceed five years, based on satisfactory performance, pricing, and continued need.
6. Compensation
• Contractor may not charge BCHA for unauthorized tows or services not pre-approved.
• Vehicle owners shall be charged directly in accordance with applicable regulations.
| Specifications – Towing Services |
| 1. Purpose |
| 2. Scope of Services |
| A. General Towing Services |
| B. Storage and Release |
| C. Availability and Response Time |
| D. Reporting and Documentation |
| 3. Compliance |
| 4. Performance Standards |
| 5. Contract Term |
| 6. Compensation |
File details come from the government source that posted it. Updated .