36C79120R0003-006.pdf

Warehouse Operations – Receiving and storage:

A. Unloading: Provide forklift support to unload incoming freight as specified by the VA receiving clerk.

B. Inspection: The contractor is responsible for inspections of internment flags per standards established by the VA. Items such as Internment flags, forms, publications, and other items are inspected prior to being placed in storage.

C. Storage: Ensure that shipments received are stored in locations specified by the VA.

Warehouse Operations – Inventory:

A. The Contractor will provide the labor force that verifies the location of materials to be inventoried. When at designated location, form or publication stock number, compare title or form number, nomenclature, standard pack, case lot and revision date of the printed material. Annotate the request for inventory with the actual quantity found. Sign, date and return the request to the COR. Inventories may be held: on call (specials), scheduled, or annually.

Warehouse Operations – Picking Customer Orders A. Pick up picking lists and salvage notices from the COR or designated VA employee B. Pick items as directed by the picking tickets From Log I, retrieve requested material and stage work in the shipping area for verification of quantity and accuracy.

C. The Contractor shall be responsible for filling orders. Regular orders are to be processed by the contractor within 2 work days of receipt of order and placed in the prospective location for shipping. Backorders are to be processed within 2 work days of receipt and placed in the prospective location for shipping. Shipment of emergency orders will be completed by the end of the day received.

D. Retrieve Item: Proceed to proper stock location and retrieve material as indicated on the various picking list by picking ticket and quantity. Transport order to staging area. Mark retrieved material to reflect station number.

E. Accountable Forms: From Log I, retrieve controlled forms by form number, serial number, and specified quantity. Stage work in specified area for COR verification and signature after verification. Transport inspected parcels to mailing unit.

F. Log-In Orders: Annotate date issue list was received. Record line item count of regulars, off-schedules, backorders, and emergencies.

G. Review Orders for Errors: Compare material picked with picking ticket for accuracy of quantity and form number. Correct discrepancies. Notify COR when item requested cannot be found, identified and/or if there is a problem with the package count and/or carton count. The Contractor is responsible for insuring orders are filled in accordance with the requirement shown on the picking documents.

H. Log-In Orders: Annotate the date that the picking list is received, name of the selector and line items selected on a daily basis.

Warehouse Operations – Shipping Orders A. Shipping – General

1. All shipping costs will be paid by the Government.

2. Determine appropriate container for the material to be shipped (size, shape, etc.).

3. Consolidate orders where possible.

B. Shipping - Parcel Carrier Shipments

1. Regular order small package shipments will be completed by COB of the second work day after receipt of order. Emergency order small package shipments will be completed by the COB of the day of receipt of the order.

2. Special mailings are to be metered within the time specified by the government.

3. Process parcel carrier shipments in accordance with instructions as annotated on the picking documents.

4. The Contractor shall be responsible for operating the shipping systems for parcel shipments utilizing the carriers specified the government.

5. Prepare parcels for shipment by placing in containers appropriate to the size and quantity of the material. Use corrugated boxes, tubes, plastic, and chipboards. Boxes must be packed to prevent the contents from shifting around by consuming space with filler material or by cutting boxes to fit snugly around the contents.

6. Record piece count and postage expenditures daily and report production in accordance with instructions from VA employees.

7. Preparation of Staged Orders: Place completed parcel orders into the designated areas after the COR’s have completed the final inspection and verification. The contractor will, after inspection, all parcels will be shrink wrapped and clearly identified by bold letters on the order stating which carrier is utilized.

C. Shipping - Other

1. Prepare scrap x-ray film for shipment as specified by a VA staff member, in a manner which minimizes shipping excess weight by removing none X-ray items such as paper, envelopes, or excess packing material.

2. Preparation of Staged Orders: (Less Than Truck Load) LTL’s. Place completed LTL’s into the designated staging lane assigned by the VA Employee. The COR’s will complete the final inspection. The VA staff member will perform verification of the completed LTL shipments.

3. Loading: Provide forklift support to load outgoing freight to include staged trailers and live loads; stage and load shipments as specified by the traffic manager or VA Employee.

Mailroom:

A. Perform daily mail run to the Hines Post Office, utilizing a government vehicle, this includes delivery, and pick up of all mail. Deliver and pick up from the Ronald McDonald house.

Contingency Plan

A. The Contractor shall provide a contingency plan to ensure continuation of work should a walk-out or work stoppage by personnel occur which interrupts customer service as required by this PWS on acceptance of offer.

B. The Contractor shall provide a contingency plan to insure compliance with this PWS when a national emergency is declared by the President of the United States to meet a foreign or domestic threat. Partial or full mobilization of the Armed Forces may also take place without the declaration of a national emergency. This requirement shall be addressed in the plan and presented on acceptance of offer and shall demonstrate the means by which qualified personnel substitutes will be hired by the Contractor within thirty (30) workdays or earlier.