36C77620R0002-048.docx

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Tele ICU Enterprise Turn Key IDIQ
Solicitation number
36C77620R0002
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This document contains a past performance questionnaire for a federal contract opportunity to provide a Tele-ICU solution for the Department of Veterans Affairs. The Department of Veterans Affairs, Veterans Health Administration - Program Contracting Activity - Central (PCAC) is soliciting proposals and plans to award a single-award, firm-fixed-price IDIQ contract to support Tele-ICU services. Evaluators are asked to complete the past performance questionnaire regarding an offeror's ability to perform the work as described in the solicitation. The questionnaire requests ratings and comments on various performance factors such as quality of work, responsiveness, management ability, communication, and quality control. Completed questionnaires must be returned to the PCAC contacts by the deadline for proposal submissions.

36C77620R0002 ATTACHMENT K - PAST PERFORMANCE.docx

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Attachment K

PAST PERFORMANCE QUESTIONNAIRE

The Department of Veterans Affairs, Veterans Health Administration - Program Contracting Activity – Central (PCAC) is considering the Offeror listed below for award of a contract to provide a Tele-ICU solution for Veterans Health Administration.

Your comments would be appreciated regarding this firm’s past performance. The intent of this form is to evaluate the company’s ability to perform the work as described in the solicitation. Please complete the enclosed questionnaire as thoroughly as possible. Space is provided for comments. In addition to submitting this questionnaire, the PCAC may contact you in order to obtain any additional information regarding a contract award.

Please email your completed questionnaire to Adeitra.Jimmison@va.gov and Clayton.Smith2@va.gov no later than the date proposals are due.

**All Email Correspondence for this project must reference the RFQ Number, Project Identifier and Project Title in the subject line of the email:36C77620R0002, Tele-ICU

If you have questions regarding the attached questionnaire, or require assistance, please email Adeitra Jimmison and Clayton Smith at Adeitra.Jimmison@va.gov and Clayton.Smith2@va.gov.

Past Performance Information:

Name and Address of Company (Offeror) being evaluated:

Contract Number/Delivery or Task Order Number, Title, & Location of project the Offeror performed:

Evaluator: (The following information will assist in the analysis of the data. Information will be kept confidential)

Name of Evaluator:

Address:

Phone Number:

Position held or function in relation to project:

Rating: Please evaluate the past performance using only the following ratings without variation. DO NOT RATE ON A “+” OR “-“ SCALE. If a “+” or “-“ is used, the rating without the "+" or "-" will be applied. In addition to the ratings, please provide a short narrative in the appropriate block or in the remarks section of this form.

“O”
Outstanding
The Offeror’s performance met contractual requirements and exceeded many requirements to the Client’s benefit. The contractual performance was accomplished with few minor problems for which corrective actions taken by the offeror were highly effective.
“A”
Above Average
The Offeror’s performance met contractual requirements and exceeded some requirements to the Client’s benefit. The contractual performance was accomplished with some minor problems for which corrective actions taken by the offeror were effective.
“S”
Satisfactory
The Offeror’s performance met contractual requirements. The contractual performance contained some minor problems for which corrective actions taken by the offeror were satisfactory.
“U”
Unacceptable
Performance did not meet contractual requirements. The contractual performance reflected a serious problem for which the offeror has yet to identify corrective actions or the offeror’s proposed actions appear only marginally effective or were not fully implemented.

Please rate and provide any supporting information/comments for the following:

1. The quality of the working relationship with the client (the tenant and/ or owner).

O A S U

2. The professionalism and integrity with which offeror conducted business.

O A S U

3. The responsiveness to the client’s needs and expectations.

O A S U

4. The Offeror’s ability to manage and perform the project successfully.

O A S U

5. The offeror’s level of communication.

O A S U

6. The quality control of the project.

O A S U

7. Would you award another contact to the party being evaluated? If no, please explain.

Yes No

8. The delivery of the project was on schedule.

O A S U

9. Overall rating for this firm:

O A S U

Signature of Evaluator

Date

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