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This is an Amendment (0001) to a Request for Quote (RFQ) for Housing Support Specialist Services at 250 Kearny Street in San Francisco for the VA Medical Center's HUD-VASH Program. The solicitation (#36C26125Q0579) seeks a contractor to provide 24/7/365 housing support services for 60 veterans, with key requirements including daily welfare checks, coordination with VA clinical staff, and participation in weekly case coordination meetings. The current incumbent is Swords to Plowshares (Contract #36C26121D0019).

Key procurement details include a targeted award date of 10/1/2026 with a 120-day start-up period, and a comparative evaluation approach that assesses proposals based on technical capabilities, past performance, and qualitative criteria beyond just price. The place of performance is 250 Kearny Street, San Francisco, CA 94108, and the contractor must provide 3 staff members per shift, maintain daily wellness check logs, coordinate with property management, and alert VA staff of any critical incidents or lack of contact with veterans.

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5. PROJECT NUMBER (if applicable)

CODE7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODECODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

0001 07-11-2025 None

Department of Veterans Affairs Network Contracting Office (NCO) 21

Department of Veterans Affairs Network Contracting Office (NCO) 21

To all Offerors/Bidders

36C26125Q0579

X

X X

** HOUR & DATE for Receipt of Offers is EXTENDED to:

X 0

The purpose of this amendment is to answer questions submitted by vendors regarding this request for quote.

Please see below continuation page for Q&A

Austin Mitts Contracting Officer

CONTINUATION PAGE

Solicitation Title: #36C26125Q0579 250 Kearny Street Project – Housing Support Services

Section 1 – Introduction

1. Can the Government clarify the expectations for coordination between the contracted entity and VA clinical staff? Daily communication regarding building activities, veteran and visitor Logs, regular meetings.

Section 2 – General Information

2. Can the Government clarify what is meant by 'in partnership with local non-profit and private grantees'? Working together in collaboration on a shared mission

3. Does the Government expect the contractor to enter into formal agreements with these partners, or just coordinate service delivery? Coordinate Service Delivery

Section 3 – Description of Services

4. Does the Government have a preferred model or format for documenting daily welfare checks? In-person welfare checks

5. Is there a Government-defined protocol for managing tenant disagreements and mediations

(3.1.3)? There is no established protocol.

6. In cases where 911 is called (3.1.5), is the contractor expected to also notify VA immediately, or only in cases of critical incidents? In all cases.

Section 4 – Place of Performance

7. Facility location and capability – The Contractor must submit the address of the place of residence in compliance with PWS. The Contractor must provide proof of ownership/control of the facility and proof of certificate of occupancy (or other type of state licensure). The Contractor must provide the facility size, capacity, and confirm that it provides ADA access and supports homeless individuals with co-occurring disorders.

Can the government clarify this? The POP is 250 Kearney. What address is the government referring to? The current project location is 250 Kearny Street, San Francsico, CA 94108

Section 5 – Staffing Plan

8. Can the Government confirm if the 3 staff required 24/7/365 are per shift or total across all shifts? Yes, required.

9. Can the Government clarify what is meant by 'sufficient staffing during periods of high activity'? Provide flexible staffing plans.

10. Will the VA define a response time expectation for staff backup coverage during breaks or absences? If regular staff is not in place, back-up coverage is required.

Section 6 – Staff Qualifications

11. Does the Government require training in trauma-informed care or de-escalation techniques for staff? Not required.

12. Can the Government clarify if the VA will conduct their own background checks?

Background checks not required.

13. Can the Government confirm that staff will not need NPI or DEA numbers, including those who may assist in emergencies? Confirmed.

14. Regarding Section 6.6 (Conflict of Interest), will the Government provide examples of relationships that would automatically disqualify a staff person from working on-site?

Inappropriate relationships with clients.

15. Will the VA provide access to HIPAA training for HSS staff? No.

16. Can the supervisor be remote during off-hours if available on-call? No.

Section 7 – Contractor Responsibilities

17. What specific format or system is expected for logging wellness checks (Section 7.4)? There is an existing log-book.

18. Will the Government provide keys for staff wellness checks (7.4.2.3), or must the contractor coordinate that with property management? Coordinate w/ Property Mgnt.

19. Can the VA clarify the process for summarizing and submitting daily wellness check results

(7.4.2.4)? Daily wellness check records are maintained daily and submitted to VA staff weekly and contractor alerts VA staff after 72 hours of no contact.

20. Are there standard definitions/thresholds for 'critical incidents' (7.8) beyond the listed examples? No.

21. Will the Government require periodic review or audit of logs, incident reports, and visitor sign-in/out sheets? Yes.

22. Is there a required format or agenda for the monthly community meetings (7.13)? No.

23. Are there any specific agencies the contractor must coordinate with in emergency situations beyond 911 (7.17)? No.

24. Can the Government clarify expectations around Case Coordination Meetings? Contractor is expected to participate in weekly case coordination meetings which are intended to enhance collaboration and communication among those staff involved in a client's care. These meetings aim to ensure holistic, coordinated, and integrated services, reduce duplication, and achieve better client outcomes

General Proposal Submission

25. Are there page limits or formatting requirements for the technical proposal in response to this

PWS? No.

26. Are there any past performance references or incumbent contractors associated with this

PWS? No.

Additional Clarification Questions

27. What mechanisms will be in place to resolve disputes between the contractor and VA staff or tenants? Contractor staff is expected to have training in case mgmt., escalation technicques, harm reduction, etc.

28. Will contractor staff receive building access badges or keys, and is there a required security clearance or background check process administered by VA or the City? No.

29. Will the VA or the City provide any initial orientation or training on building procedures, VA coordination, or community engagement expectations? Yes.

30. Will there be GFE? If so, what? No.

31. Can the Government provide historical data on: average daily census, number of incidents reported per month, and common support needs? 60 Veterans occupy the current project building. Number of incidents is typically 3-4 per month.

32. Is there an incumbent contractor? If so, who and what is the contract number? Swords to Plowshares; 36C26121D0019.

33. Is this procurement considered Best Value or Lowest Price Technically Acceptable (LPTA)?

For this procurement, we are employing a comparative evaluation approach. This means that proposals will be assessed based on a comparative analysis to determine which offer provides the best overall value to the government. This approach considers factors beyond just price, including technical capabilities, past performance, and other qualitative criteria.

Will there be a site visit opportunity before the submission deadline? No.

34. Is there an anticipated award date or proposed transition period following award? 10/1/2026 target award date and 120 days start-up time.

Section 1 – Introduction
Section 2 – General Information
Section 3 – Description of Services
Section 4 – Place of Performance
Section 5 – Staffing Plan
Section 6 – Staff Qualifications
Section 7 – Contractor Responsibilities
General Proposal Submission
Additional Clarification Questions

File details come from the government source that posted it. Updated .