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This is a solicitation for window cleaning services at medical centers and clinics for the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 21. The solicitation requires semi-annual window washing for multiple VA buildings totaling over 500,000 square feet of windows. Services shall be provided in accordance with the detailed Statement of Work which specifies performance requirements, supplies and equipment, quality control, safety plans, personnel qualifications, and other terms. The base period of performance is September 1, 2023 through August 31, 2024 with four one-year option periods. Pricing shall be provided on a firm fixed price basis for the base and option years. This opportunity is 100% set aside for certified Service-Disabled Veteran-Owned Small Businesses. Responses are due by August 29, 2023 with award anticipated by September 1, 2023.

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36C26123Q1020 0003.docx DOCX document
36C26123Q1020 0002.docx DOCX document
Amendment 0001 Attachment - Questions from Vendors_08212023.pdf PDF
36C26123Q1020 0001.docx DOCX document
Window Count.pdf PDF
S02 Appendix 1 - Window Cleaning Plan of Service.docx DOCX document
Wage Determination No 2015-5593 Rev.23 07-31-2023.pdf PDF

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36C26123Q1020

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

593-23-3-577-0106

36C261-23-AP-2448

36C26123Q1020 08-16-2023 Jennifer Sarraga 916-923-4528 08-29-2023 13:00

PDT

612MCP

Department of Veterans Affairs VA Sierra Pacific Network (VISN 21) Network Contracting Office (NCO) 21 3237 Peacekeeper Way, Bldg 200 Suite 204 McClellan Park

CA

95652 X X 561790 $9 Million N/A X See Statement of Work

CA

95652

612MCP

Department of Veterans Affairs Network Contracting Office (NCO) 21 3237 Peacekeeper Way, Bldg 200 Suite 204 McClellan

CA

95652

Department of Veterans Affairs FMS VA-9(101) Financial Services Center PO Box 149971 Austin

TX

78714-9971 See CONTINUATION Page The contractor shall provide all supervision, labor, equip-ment, materials, tools, and transportation required to pro-vide semi-annual window washing services in accordance with the Statement of Work.

Quote instructions are provided in provision 52.212-1.

Evaluation factors are provided in provision 52.212-2.

Submit all questions seven business days prior to due date via email to both jennifer.sarraga@va.gov and jared.dawson@va.gov.

52.219-75 needs to be completed, signed and submitted with quote or the quote cannot be considered for award.

This is 100% set aside for Service Disabled Veteran Owned Small Business (SDVOSB) ONLY. SDVOSB certification will be verified via VetCert at submission of quotes and prior to award. If SDVOSB status cannot be verified via VetCert, the quote cannot be considered for award.

See CONTINUATION Page X Jennifer Sarraga Contracting Officer Table of Contents

SECTION A1
A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES1
SECTION B - CONTINUATION OF SF 1449 BLOCKS4
B.1 CONTRACT ADMINISTRATION DATA4
STATEMENT OF WORK6
STATEMENT OF WORK6
B.2 PRICE/COST SCHEDULE26
ITEM INFORMATION26
B.3 DELIVERY SCHEDULE28
SECTION C - CONTRACT CLAUSES29
C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (DEC 2022)29
C.2 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (JUN 2023)35
C.3 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)43
C.4 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)43
C.5 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN 2023) (DEVIATION)43
C.6 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023) (DEVIATION)46
C.7 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)48
C.8 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)49
C.9 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)49
C.10 VAAR 852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE (DEC 2022)50
C.11 VAAR 852.203-70 COMMERCIAL ADVERTISING (MAY 2018)50
C.12 SUPPLEMENTAL INSURANCE REQUIREMENTS50
SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS51
SECTION E - SOLICITATION PROVISIONS52
E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (MAR 2023)52
E.2 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021)57
E.3 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (DEC 2022)58
E.4 52.216-1 TYPE OF CONTRACT (APR 1984)76
E.5 52.233-2 SERVICE OF PROTEST (SEP 2006)76
E.6 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018)76
E.7 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)77

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C261 Jennifer Sarraga Department of Veterans Affairs VA Sierra Pacific Network (VISN 21) Network Contracting Office (NCO) 21 3237 Peacekeeper Way, Bldg 200 Suite 204 McClellan Park CA 95652

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X]
52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or
[]
52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly[]
b. Semi-Annually[]
c. Other[X] Semi-Annual Upon Government Acceptance

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO
DATE

Page 1 of

ATTACHMENT

STATEMENT OF WORK

STATEMENT OF WORK

1.0 Description.

1.1 The Contractor shall furnish all necessary and appropriate labor, supervision, materials, equipment, and supplies to provide semiannual (twice per year) window cleaning for the VA Southern Nevada Healthcare System (VASNHS.)

1.2 The Contractor shall furnish all necessary and appropriate labor, supervision, materials, equipment, and supplies to perform interior and exterior cleaning services for the VASNHS, and the participating facilities within the catchment areas:

1.2.1 VASNHS, 6900 N. Pecos Rd, North Las Vegas, NV 89086

Building 1 (Main Medical Center): Six 6 story building with 49,059 square feet of windows. Includes all internal atriums and Westside 2nd and 3rd floor hallway glass. There is a repelling system on the roof to reach upper floor exterior windows.

Building 2 Energy Plant: Two (2) story building with 161,346 square feet of windows.

Building 3 Generator Building: Single story building with 13,776 square feet of windows.

Building 5 Community Living Center: Two (2) story building with 2,030,430 square feet of windows. Including interior atrium and lift may be needed to reach some areas.

Building 6 Education Building: Two (2) story building with 13,749 square feet of windows.

Building 7 Administration Building: Three (3) story building with 12,800 square feet of windows.

Note: Square footage is as accurate as possible, but it is possible a few windows may have been missed in our calculations.

1.2.2 VA Southeast Primary Care Clinic, 1020 S. Boulder Highway, Henderson, NV 89015 VA Southwest Primary Care Clinic, 7235 South Buffalo Drive, Las Vegas, NV 89113

Southeast and Southwest Primary Care clinics (interior): These buildings have identical floor plans. Interior windows in main atrium and entrance ways consist of 3,191 square feet of windows each (6,382 total). *Will require a lift to reach all windows.

1.2.3 VASNHS reserves the right to add additional by modification as new structures are added. This would be accomplished via a bilateral modification to the contract. See Appendix 2 for current list of window requirements.

Note: Square footage is as accurate as possible, but it is possible a few windows may have been missed in our calculations.

2.0 Performance Requirements.

POP: Base Contract: 09/01/2023 – 08/31/2024 Option Year 1: 09/01/2024 – 08/31/2025 Option Year 2: 09/01/2025 – 08/31/2026 Option Year 3: 09/01/2026 – 10/01/2027 Option Year 4: 09/01/2027 – 10/01/2028

2.1 The cleaning shall take no more than 30 days to complete all requirements.

2.2 All cleaning tasks shall be accomplished to meet the standards listed below:

2.2.1 Clean glazed surface, windows, frames, sills, sashes, and ledges. Contractor shall remove of all residual tar, gum, and paint, water proofing compounds, dirt, and soil of other substances, which may be found. All glass shall be streak and water stain free.

2.2.2 Removal of material and equipment. All Contractor material and equipment shall be removed from the facility or stored and secured properly at the end of the workday. Remove all empty containers, boxes, etc. from Government property.

2.2.3 Safe preparation and use of materials and equipment. Materials shall be prepared according to manufacturer’s recommendations. Contractor shall use equipment for the purpose it was intended for and in accordance with all OSHA regulations and safety standards. Contractor will furnish Safety Data Sheets (SDS) on all chemicals to the COR prior to commencement of work.

2.2.4 Warning Signs and protective barriers: Contractor shall place signs designating work areas to warn others of work in progress, as well as to protect persons, property, equipment, etc.

2.2.5 Contractor shall coordinate work to prevent conflicts with the treatment of patients and the functioning of the facility. If needed, no medical apparatus shall be moved without approval.

2.2.6 A proposed work schedule shall be submitted to the technical representative for coordination within fifteen (15) calendar days after notice of contract award. In addition, the Contractor shall submit a daily schedule to the representative of the areas to be serviced in advance for each workday, and the Window Cleaning Plan (See Appendix 1) of service prior to the start of semiannual cleaning.

2.2.7 The Contractor is responsible for complying with all appropriate regulations and guidelines of the TJC, OSHA, and any other pertinent federal, state, and local references.

2.2.8 All tasks accomplished by the Contractor personnel shall be performed to preclude damage or defacement of government-owned furnishings, fixtures, equipment, and facilities. The Contractor shall report any damage observed or caused by the Contractor personnel to the technical representative. The Contractor shall be responsible for repair or replacement of government-owned items or facilities to previous condition, if determined to be at fault by the Contacting Officer.

3.0 Supplies, Equipment and Tools.

3.1 Contractor shall furnish all cleaning materials, equipment, and supplies necessary to perform the cleaning services of this contract, except for those noted within this SOW. All cleaning materials and supplies shall be provided in their original containers with Safety Data Sheets (SDS) immediately accessible to the user(s).

3.1.1 The Contractor shall provide environmentally preferable products (soap, chemical, etc.) and is required to provide a SDS for all potentially hazardous agents used within the facility to ensure the safety of the occupants and employees.

3.2 All equipment shall have bumpers and guards to prevent marking, scratching, or marring of furniture, fixtures or building surfaces.

3.3 All Contractor electrical equipment shall be Underwriter’s Laboratory (UL) listed and maintained in a safe condition for the operator and bystanders. All equipment must operate using existing building circuits. Contractor shall not operate electrical equipment or combinations of electrical equipment, which require power exceeding the capacity of the site.

3.4 The contractor may utilize the Davit, Fixed Roof Rigid, power platform system that is permanently installed on the building. The Government shall follow OSHA 1910.66 and provide required information to the contractor at the pre-performance conference and on a required basis after that.

4.0 Quality Control/Assurance.

4.1 The Contractor shall have a Quality Control (QC) Program to assure the services of this contract are provided as specified. The Contractor’s QC Program shall include, but not be limited to an inspection system that will inspect each building after completion covering all services provided and a method of correcting deficiencies in the quality of services before the level of performance becomes unacceptable.

4.2 Work not meeting the contract’s requirements shall be re-performed by the Contractor at no additional expense to the Government.

5.0 Safety Plan/Training

5.1 Contractor shall be responsible for providing a safety plan that shall be submitted to the Government Safety Officer for concurrence prior to the pre-performance meeting.

6.0 Contractor Personnel:

6.1 The parties agree that the Contractor Personnel working under this contract shall not be considered VA employees for any purpose and shall be considered employees of the Contractor.

6.1.1 It is incumbent upon the Contractor to furnish the management expertise to accomplish not only the specific tasks specified within, but also an acceptable environmental appearance, that reflects accomplishment of a total program. Work shall be performed by bonded; experienced staff with experience in working with, and around fully occupied office spaces. All contractor personnel assigned to the performance of this contract shall wear a contractor provided uniform that clearly identifies the individual as a contractor.

6.1.2 The Contractor shall ensure that the crew assigned shall be cognizant of sexual harassment, drug-free workplace, and other appropriate federal employment requirements.

6.2 Contract Manager:

1. Contractor shall designate, in writing, the name and telephone contact information for a Contract Manager (CM), who shall be responsible to ensure all services required under this Contract are performed as specified.

1. The CM must be able to understand, speak, read, and write English.

1. The CM shall have full authority to act on behalf of Contractor for all contract matters to include, but not limited to administrative, financial, and safety issues.

1. The CM shall meet with the COR before initial performance to identify and discuss any identifiable problem areas that may arise during the performance of this contract.

6.3 Contractor Personnel:

1. Contractor shall provide fully trained and knowledgeable staff, which is either American Citizens or legally documented aliens competent and physically able to accomplish the requirements of this contract.

1. At least one (1) fluent English-speaking Contractor employee must be on-site during scheduled hours of work.

1. Contractor shall assume full responsibility for the protection of its personnel furnishing services under this contract, such as providing Worker’s Compensation, professional liability insurance, health examination(s) and Social Security payments.

1. Contractor personnel shall be subject to all Federal rules and regulations relative to entering and leaving the building.

1. Contractor personnel shall be recognizable as contracted employees. The Contractor shall provide identification (I.D.) badges to its employee(s). The Contractor’s personnel may wear distinctive clothing bearing the Company’s name/logo, or this requirement. Contractor personnel while on Federal property must wear Shirt/Badges. I.D. Badges, if used, must have the Company name/logo, employee’s picture, and employee’s name.

1. Contractor personnel shall not wear sandals, flip-flop style footwear, or open toed shoes.

1. Smoking is not permitted within or around the VA Healthcare System facilities, except in designated areas.

1. Government telephones shall not be used for personal reasons.

1. Contractor personnel shall not disturb paper on desks, open desk drawers or cabinets, and they are not authorized to use Government telephones and equipment. Validated violations, as determined by the COR, shall result in removal of the offending employee from performance of services under this Contract.

1. Contractor shall be responsible to ensure all employees performing work under this contract are trained in the following areas:

1. Commercially acceptable practices.

1. Safety Data Sheets (SDS).

1. Occupational Health and Safety Act (OSHA) Regulations.

1. Care and maintenance of Contractor equipment.

1. Familiarization with fire prevention and safety procedures.

1. Utilities conservation.

1. Familiarization with applicable VA policies/regulations and their effect on the contracted services.

6.4 Lost and Found Property.

6.4.1 Contractor shall ensure that any article of possible personal or monetary value found by Contractor’s employees is turned into Security Police.

6.5 Authorized Service.

6.5.1 Only those services specified herein are authorized under this contract. Before performing any services of a non-contract nature, the CO must be advised of the reason(s) for additional work, and if appropriate issue an amendment to the contract or a separate purchasing authorization. The contractor is cautioned that only the CO may authorize additional services, and that reimbursement shall not be made unless prior authorization is obtained from the CO.

7.0 HAZMAT.

7.1 VASNHS (HAZMAT personnel) may inventory all chemicals that the Contractor brings on to, or any, property under the control of VASNHS. Any products that meet the criteria of “Hazardous Waste” must be tracked until permanently removed from government property. The inventory will be performed prior to commencement of work. Criteria for identifying hazardous waste, is contained in Subpart C of 40 CFR, Part 261.

7.2 Spill Response: The Contractor will be briefed on VASNHS spill response procedures at the pre-performance conference. The Contractor is responsible to report and promptly cleanup all spills in a manner consistent with current environmental regulations, in the event that it is necessary to utilize government material, equipment or personnel to clean up a Contractor caused spill, the Contractor shall be required to reimburse the government for all associated costs.

7.3 Hazardous Material Handling. The Contractor shall have approval from the Green Environmental Management System (GEMS) and Industrial Hygiene sections prior to purchasing, handling, using, and storing any chemicals, solvents, lubricants, and other products that require SDSs. The Contractor shall provide one copy of the SDSs for each item to HAZMAT section for review prior to any chemicals being brought onto VASNHS. The Contractor shall maintain one copy of the SDSs for each hazardous material line item used within the work center.

7.3.1 The Contractor shall not use products that are or contain Toxic 17 chemicals, Extremely Hazardous Substances (EHS), Ozone Depleting Substances (ODS), and/or Persistent Bio-accumulative and Toxic (PBT) chemicals. Any HM containing one of these banned substances will not be allowed.

7.3.2 Contractor shall be responsible for proper disposal of hazardous waste or materials.

8.0 Work Hours.

8.1 Normal Work Hours: VASNHS hours of operation are 0700-1600 hrs. The Contractor may find it necessary to deviate from the normal base hours of operation, to ensure timely completion of work under this PWS at no additional cost to the government. The service schedule will be developed between the contractor and COR prior to any service being performed.

8.2 Holidays: If these holidays fall on Saturday, the preceding Friday will be observed. If these holidays fall on Sunday, the following Monday will be observed. If a holiday falls on a scheduled service day, the Contractor will be responsible for rescheduling services for the first day post the holiday observance.

New Year’s Day - 1 January Martin Luther King Day - 3rd Monday in January Washington’s Birthday - 3rd Monday in February Memorial Day - last Monday in May Juneteenth – 19 June Independence Day - 4 July Labor Day - 1st Monday in September Columbus Day - 2nd Monday in October Veteran’s Day - 11 November Thanksgiving Day - 4th Thursday in November Christmas Day - 25 December

8.3 VASNHS Closures. Work scheduled but not accomplished because of closure due to weather or unforeseen emergencies, shall be accomplished as soon as possible after reopening the facility.

8.4 Contractor shall report to Environmental Management Service Building 1, on scheduled days for any instructions for location of infestation, as called in by wards, clinics, etc. They will submit a written report of all activities following each visit, with the signature of the COR or designee responsible.

9.0 Interference to Normal Function.

9.1 Contractor may be required to interrupt their work at any time so as not to interfere with the normal functioning of the facility, including utility services, fire protection systems, and passage of facility patients, personnel, equipment, and carts.

9.2 In the event of an emergency, contractor services may be stopped and rescheduled at no additional cost to the government.

9.3 Contractor personnel shall inform the COR or the designee of the need to gain access to secured areas. If access is required to secure areas, prearranged scheduling will be made with COR or designee. In addition, certain areas will have to be completed during non-business hours such as Canteen, Nutrition and Food Service, and Operating Rooms, etc.

9.4 Fumigation treatments may require separate scheduling as approved by COR for the convenience of the facility.

10.0 Periodic Progress Meetings.

10.1 The Contracting Officer, COR, other Government personnel as appropriate, and the Contractor shall periodically meet to discuss the Contractor’s performance. The following issues shall be discussed, opportunities to improve the contract, any modifications required of the contract, unsatisfactory inspections and trends against each performance objective observed, positive performance and steps taken by the Contractor to prevent unsatisfactory occurrences in the future. The Contractor shall provide a summation of unsatisfactory inspections and customer complaints and provide insight into any identified trends.

10.2 The minutes of these meetings will be reduced to writing, signed by the COR and the contractor. Should the contractor not concur with the minutes, the contractor will provide a written notification to the Contracting Office identifying areas of non-concurrence for resolution.

10.3 These meetings will be scheduled on the basis of need as determined by the Government.

11.0 Government Furnished Property and Services

11.1 Government Furnished Utilities. The Government will furnish electricity, water, and sewage service as necessary for accomplishment of work in accordance with this contract.

11.2 Utility Conservation. The Contractor shall adhere to all base level utility conservation practices or requirements. The Contractor shall be responsible for operating under conditions that prevent waste of utilities.

11.3 Security, Fire and Medical Services. The Government will provide police and fire protection. In the event of a medical emergency local 911 service should be contacted.

11.4 Refuse Collection and Disposal. The Contractor shall provide his/her own refuse containers to dispose of trash or refuse generated from accomplishment of services detailed in this PWS. All trash and refuse generated will be removed at the end of each business day. The contractor shall adhere to all VASNHS recycling programs and dispose of recyclable materials in VASNHS designated bins.

12.0 General Information.

12.1 Traffic Laws. The Contractor and its employees shall comply with federal, local and VASNHS traffic regulations.

12.2 Weapons, Firearms, and Ammunition. Contractor employees are prohibited from possessing weapons, firearms, or ammunition, on themselves or within their Contractor-owned or privately owned vehicle while on VASNHS.

12.3 Physical Security. The Contractor shall be responsible for safeguarding all government property and controlled forms provided for Contractor use. At the end of each work period, all government facilities, equipment, and materials shall be secured.

12.4 Parking Policy. It is the responsibility of Contractor personnel to park only in designated parking areas. Parking information is available from the VA Police. The VA will not validate or make reimbursement for parking violations of the Contractor’s personnel under any circumstances.

12.5 Smoking Policy. Smoking is permitted only in designated areas on VA grounds and is strictly prohibited within VA buildings.

12.6 Cellular Phones. A hands-free device shall be utilized while driving and texting while driving is strictly prohibited.

13.0 Personnel.

13.1 The Contractor shall be responsible for the administration and management of all aspects of this contract. This includes responsibility for all Contractor employees, subcontracts, agents, and anyone acting for or on behalf of the Contractor.

13.2 The government is authorized to restrict the employment under the contract of any Contractor employee or prospective Contractor employee, who is identified as a potential threat to the health, safety, security, general well-being, or operational mission of the installation and its population.

13.3 Contractor personnel shall present a neat appearance. Contractor personnel shall be easily recognizable while on the installation in conjunction with this contract. This shall be accomplished through the wear of distinctive clothing, overcoats, rain gear, or hats, bearing the company name or logo. The coloring or design of the items selected should be such that identifies personnel easily and quickly for reasons of safety and personal protection.

13.4 Contractor’s personnel are required to read, write, speak, and understand the English language, unless otherwise specified in this contract or agreed to by the Government.

13.5 All Contractor personnel are required to wear identification (I.D.) badges during the entire time they are on the VA grounds. I.D. badges shall have an identification picture and shall state the name of the individual and the company they represent. The VA will issue an ID badge upon the completed fingerprinting process.

13.6 The parties agree that the Contractor’s personnel working as a result of this contract shall not be considered VA employees for any purpose and shall be considered employees of the Contractor. The Contractor shall be responsible for providing:

a. Workers Compensation.

b. Professional liability insurance.

c. Health examinations.

d. Income tax withholding, and,

e. Social Security payments.

13.7 Contractor Point of Contact. The Contractor shall designate one (1) employee as the Point of Contact (POC) responsible for administrative matters in the performance of services under this contract. The POC shall have full authority to act for the Contractor on all matters relating to the daily performance of this contract. An alternate may be designated, but the Contractor shall notify the Contracting Officer and COR in writing those times when the alternate shall act as the POC.

13.7.1The Contractor shall provide the name and telephone number of the person designated as Point of Contact and Alternate on the space below:
Point of Contact, Name:
Telephone Number:
Alternate Point of Contact, Name:
Telephone Number:

13.7.2 The POC shall be available by telephone Monday through Friday, between 8:00 a.m. and 5:00 p.m. excluding national holidays.

13.8 Contract Manager. The Contractor shall establish and maintain an office through which the Government technical representative or alternate(s) can be contacted during work hours. The contract manager or alternate shall be available during normal duty hours to meet on site within 2 hours with the government personnel designated by the Contracting Officer to discuss problem areas. The Contractor shall provide the Government technical representative telephone number(s) where surveillance results and complaints can be reported. The Contractor shall also provide to the Government technical representative the names and phone/pager numbers of Contractor POCs for after business hours including nights, weekends, and holidays. This information will be kept updated by the Contractor whenever personnel changes occur. The contract manager or alternate shall have full authority to act for the Contractor on all contract matters relating to the daily operation of this contract.

13.8.1 The contract manager may be a lead, supervisor or project manager and must possess at least three (3) years of experience overseeing a project of the same magnitude and scope as this requirement.

14.0 Contractor Personnel Badges and Parking.

14.1 The contractor shall provide the Government technical representative with a list of contractor employees expected to enter the buildings. While on VA premises, all contractor personnel shall comply with the rules, regulations, and procedures governing the conduct of personnel and the operation of the facility.

14.2 An access badge will be given to the contractor’s employee upon entrance into VA buildings. The contractor employee must safeguard the access badge and immediately report any lost, stolen, or destroyed badges to the Government technical representative. All contract personnel must properly display their access badges. Access badges must be worn at or above the waist (facing forward.). The contractor’s employees must return the access badge(s) to the COR or designee at the end of each service.

14.3 The contractor shall be required to comply with all security policies/requirements of VASNHS. All security policies/requirements must be met, and employees cleared prior to the contractor performing work under this contract. Employees that cannot meet the security and clearance requirements shall not be allowed to perform work under this contract.

15.0 Key Control.

15.1 If keys are issued to the contractor, the contractor shall establish and implement methods of making sure all keys/combinations are not lost or misplaced and are not used by unauthorized persons. The Contractor shall not duplicate any keys issued by the government. The Contractor shall immediately report to the COR or Contracting Officer any occurrences of lost or duplicated keys.

15.2 In the event keys, other than master keys, are lost or duplicated, the Contractor may be required, upon written direction of the Contracting Officer, to re-key or replace the affected lock or locks without cost to the government. The government may, however, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from the monthly payment due the Contractor.

15.3 In the event a master key is lost or duplicated, the government shall replace all locks and keys for that system, and the total cost will be deducted from the monthly payment due the Contractor.

16.0 Safety and Fire Prevention.

16.1 In the performance of this contact, the Contractor shall take such safety precautions as necessary to protect the lives and health of the occupants of the building. Fire and safety deficiencies, which exist and are part of the responsibility of the Contractor, shall be immediately corrected. If the Contractor fails or refuses to correct deficiencies promptly, the Contracting Officer may issue an order stopping all, or any part, of the work.

16.2 The Contractor shall comply with applicable Federal, State, and VA safety and fire regulations and codes, which are in effect during the performance period of the contract.

16.3 The Contractor personnel shall follow applicable facility policies concerning fire/disaster programs. A copy of this may be obtained from the COR.

17.0 Liability.

17.1 (a) Workers Compensation and Employer’s Liability: The Contractor is required to comply with applicable Federal and State worker's compensation and occupational disease statutes. If occupational diseases are not compensable under those statutes, they shall be covered under the employer's liability section of the insurance policy, except when contract operations are so commingled with a Contractor's commercial operations that it would not be practical to require this coverage. Employer's liability coverage of at least $1,000,000 shall be required.

17.2 (b) General Liability: (1) The Contractor is required to maintain bodily injury liability insurance coverage written on the comprehensive form of policy of at least $500,000 per occurrence. (2) The Contractor shall be responsible for all damage to property, which may be caused by him, or any employee engaged in the performance of this contract.

17.3 (c) Automobile Liability: The Contractor is required to maintain automobile liability insurance written on the comprehensive form of policy. The policy shall provide for bodily injury and property damage liability covering the operation of all automobiles used in connection with performing the contract. Policies covering automobiles operated in the U.S. shall provide coverage of at least $200,000 per person and $500,000 per occurrence for bodily injury and $20,000 per occurrence for property damage. The amount of liability coverage on other policies shall be commensurate with any legal requirements of the locality and sufficient to meet normal and customary claims.

17.4 (d) Before commencing work under this contract, the Contracting Officer shall require the Contractor to furnish certification from his insurance company indicating that the coverage outlined in paragraphs (a) and (b) and (c) has been obtained and that it may not be changed or canceled without a guaranteed thirty (30) days-notice to the Contracting Officer.

18 SMOKING POLICY:

Contractor personnel may not smoke on VA property.

19 ORDERING ACTIVITY:

Contractor shall not accept any instructions issued by any person other than the CO or COR acting within the limits of his/her authority.

20 CHANGES TO CONTRACT:

Only those services specified herein are authorized. Before performing any service of a non-contractual nature, Contractor shall advise the CO of the reason(s) for the additional work and/or service.

21 COMPLAINTS:

Contractor shall promptly and courteously respond to complaints within 3 working days. Including complaints brought to Contractor’s attention by the CO. Contractor shall maintain a written record of all complaints, both written and oral showing the identity of the individual, the nature of the complaint, and Contractor’s response. Contractor shall permit the Government to inspect such records upon reasonable notice.

22 INVOICE REQUIREMENTS:

a. Payments will be broken out into four quarterly payments and paid in arrears.

b. No advance payments will be authorized.

c. The Government shall pay the Contractor, upon the submission of a properly prepared invoice for prices stipulated in this contract for services and supplies delivered and accepted.

d. Payment of invoices may be delayed if appropriate field service reports are not completed and submitted as specified herein.

e. The invoice shall be itemized to include the following minimum information:

1) Invoice Number and Date.

2) Contract Number.

3) Purchase Order/Obligation Number (to be assigned upon task order award).

4) Date of service.

5) Line item from Schedule of Service associated with each charge.

23 POST-AWARD PERFORMANCE CONFERENCE: The CO may schedule a post-award performance conference with Contractor, if deemed necessary, for contract orientation purposes.

24 SECURITY REQUIREMENTS:

A. Contractors, contractor personnel, subcontractors, and subcontractor personnel shall be subject to the same Federal laws, regulations, standards, and VA Directives and Handbooks as VA and VA personnel regarding information and information system security.

B. A prohibition on unauthorized disclosure: "Information made available to the contractor or subcontractor by VA for the performance or administration of this contract or information developed by the contractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of the VA." See VA Handbook 6500.6, Appendix C, paragraph 3.a.

C. A requirement for data breach notification: Upon discovery of any known or suspected security/privacy incidents, or any unauthorized disclosure of sensitive information, including that contained in system(s) to which the contractor/subcontractor has access, the contractor/subcontractor shall immediately and simultaneously notify the COR, the designated ISO, and Privacy Officer for the contract. The term 'security incident' means an event that has, or could have, resulted in unauthorized access to, loss or damage to VA assets, or sensitive information, or an action that breaches VA security procedures. See VA Handbook 6500.6, Appendix C, paragraph 6.a.

D. A requirement to pay liquidated damages in the event of a data breach: "In the event of a data breach or privacy incident involving any SPI the contractor processes or maintains under this contract, the contractor shall be liable to VA for liquidated damages for a specified amount per affected individual to cover the cost of providing credit protection services to those individuals." See VA Handbook 6500.6, Appendix C, paragraph 7.a., 7.d.

E. A requirement for annual security/privacy awareness training: "Before being granted access to VA information or information systems, all contractor employees and subcontractor employees requiring such access shall complete on an annual basis either: (i) the VA security/privacy awareness training (contains VA's security/privacy requirements) within 1 week of the initiation of the contract, or (ii) security awareness training provided or arranged by the contractor that conforms to VA's security/privacy requirements as delineated in the hard copy of the VA security awareness training provided to the contractor. If the contractor provides their own training that conforms to VA's requirements, they will provide the COR or CO, a yearly report (due annually on the date of the contract initiation) stating that all applicable employees involved in VA's contract have received their annual security/privacy training that meets VA's requirements and the total number of employees trained. See VA Handbook 6500.6, Appendix C, paragraph 9.

F. A requirement to sign VA's Rules of Behavior: "Before being granted access to VA information or information systems, all contractor employees and subcontractor employees requiring such access shall sign on an annual basis an acknowledgment that they have read, understand, and agree to abide by VA's Contractor Rules of Behavior which is attached to this contract." See VA Handbook 6500.6, Appendix C, paragraph 9, Appendix D. Note: If a medical device vendor anticipates that the services under the contract will be performed by 10 or more individuals, the Contractor Rules of Behavior may be signed by the vendor's designated representative. The contract must reflect by signing the Rules of Behavior on behalf of the vendor that the designated representative agrees to ensure that all such individuals review and understand the Contractor Rules of Behavior when accessing VA's information and information systems.

G. Bio-Medical devices and other equipment or systems containing media (hard drives, optical disks, etc.) with VA sensitive information must not be returned to the vendor at the end of lease, for trade-in, or other purposes." See VA Handbook 6500.6, Appendix C, paragraph 5.h., for the specific options.

RECORDS MANAGEMENT LANGUAGE

Contractor shall comply with all applicable records management laws and regulations, as well as National Archives and Records Administration (NARA) records policies, including but not limited to the Federal Records Act (44 U.S.C. Chapters. 21, 29, 31, 33), NARA regulations at 36 CFR Chapter XII Subchapter B, and those policies associated with the safeguarding of records covered by the Privacy Act of 1974 (5 U.S.C. 552a). These policies include the preservation of all records, regardless of form or characteristics, mode of transmission, or state of completion.

In accordance with 36 CFR 1222.32, all data created for Government use and delivered to, or falling under the legal control of, the Government are Federal records subject to the provisions of 44 U.S.C. chapters 21, 29, 31, and 33, the Freedom of Information Act (FOIA) (5 U.S.C. 552), as amended, and the Privacy Act of 1974 (5 U.S.C. 552a), as amended and must be managed and scheduled for disposition only as permitted by statute or regulation.

In accordance with 36 CFR 1222.32, the contractor shall maintain all records created for Government use or created in the course of performing the contract and/or delivered to, or under the legal control of the Government and must be managed in accordance with Federal law. Electronic records and associated metadata must be accompanied by sufficient technical documentation to permit understanding and use of the records and data.

The VA Southern Nevada Healthcare System (VASNHS) and its contractors are responsible for preventing the alienation or unauthorized destruction of records, including all forms of mutilation. Records may not be removed from the legal custody of VASNHS or destroyed except for in accordance with the provisions of the agency records schedules and with the written concurrence of the Head of the Contracting Activity. Willful and unlawful destruction, damage or alienation of Federal records is subject to the fines and penalties imposed by 18 U.S.C. 2701.

In the event of any unlawful or accidental removal, defacing, alteration, or destruction of records, the contractor must report to VASNHS. The agency must report promptly to NARA in accordance with 36 CFR 1230.

The contractor shall immediately notify the appropriate Contracting Officer (CO) upon discovery of any inadvertent or unauthorized disclosures of information, data, documentary materials, records, or equipment. Disclosure of non-public information is limited to authorized personnel with a need-to-know as described in the contract documents. The contractor shall ensure that the appropriate personnel, administrative, technical, and physical safeguards are established to ensure the security and confidentiality of this information, data, documentary material, records and/or equipment is properly protected. The contractor shall not remove material from Government facilities or systems, or facilities or systems operated or maintained on the Government’s behalf, without the express written permission of the Head of the Contracting Activity. When information, data, documentary material, records and/or equipment is no longer required, it shall be returned to VASNHS control, or the contractor must hold it until otherwise directed. Items returned to the Government shall be hand carried, mailed, emailed, or securely electronically transmitted to the CO or address prescribed in the contract documents. Destruction of records is EXPRESSLY PROHIBITED unless in accordance with Paragraph (4).

The contractor is required to obtain the CO's approval prior to engaging in any contractual relationship (sub-contractor) in support of this contract requiring the disclosure of information, documentary material and/or records generated under, or relating to, contracts. The contractor (and any sub-contractor) is required to abide by Government and VASNHS guidance for protecting sensitive, proprietary information, classified, and controlled unclassified information.

The contractor shall only use Government IT equipment for purposes specifically tied to or authorized by the contract and in accordance with VASNHS policy.

The contractor shall not create or maintain any records containing any non-public VASNHS information that are not specifically tied to or authorized by the contract.

The contractor shall not retain, use, sell, or disseminate copies of any deliverable that contains information covered by the Privacy Act of 1974 or that which is generally protected from public disclosure by an exemption to the FOIA.

VASNHS owns the rights to all data and records produced as part of this contract. All deliverables under the contract are the property of the U.S. Government for which VASNHS shall have unlimited rights to use, dispose of, or disclose such data contained therein as it determines to be in the public interest. Any contractor rights in the data or deliverables must be identified as required by FAR 52.227-11 through FAR 52.227-20.

Training. All contractor employees assigned to this contract who create, work with, or otherwise handle records are required to take VHA-provided records management training. The contractor is responsible for confirming training has been completed according to agency policies, including initial training and any annual or refresher training.

Flow down of requirements to Subcontractors:

The contractor shall incorporate the substance of this clause, its terms and requirements including this paragraph, in all subcontracts under this contract document, and require written subcontractor acknowledgment of same.

Violation by a subcontractor of any provision set forth in this clause will be attributed to the contractor.

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM NUMBER
DESCRIPTION OF SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
2.00
JB
__________________
__________________

Contractor shall provide all supervision, labor, tools, equipment, materials, and transportation, required to provide semi-annual window washing services in accordance with the Statement of Work.

Contract Period: Base POP Begin: 09-01-2023 POP End: 08-31-2024 PRINCIPAL NAICS CODE: 561720 - Janitorial Services PRODUCT/SERVICE CODE: S299 - Housekeeping - Other

MANUFACTURER PART NUMBER (MPN): N/A

2.00
JB
__________________
__________________

Contractor shall provide all supervision, labor, tools, equipment, materials, and transportation, required to provide semi-annual window washing services in accordance with the Statement of

Contract Period: Option 1 POP Begin: 09-01-2024 POP End: 08-31-2025 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

2.00
JB
__________________
__________________

Contractor shall provide all supervision, labor, tools, equipment, materials, and transportation, required to provide semi-annual window washing services in accordance with the Statement of

Contract Period: Option 2 POP Begin: 09-01-2025 POP End: 08-31-2026 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

2.00
JB
__________________
__________________

Contractor shall provide all supervision, labor, tools, equipment, materials, and transportation, required to provide semi-annual window washing services in accordance with the Statement of

Contract Period: Option 3 POP Begin: 09-01-2026 POP End: 08-31-2027 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

2.00
JB
__________________
__________________

Contractor shall provide all supervision, labor, tools, equipment, materials, and transportation, required to provide semi-annual window washing services in accordance with the Statement of

Contract Period: Option 4 POP Begin: 09-01-2027 POP End: 08-31-2028 PRINCIPAL NAICS CODE: 561720 - Janitorial Services

GRAND TOTAL
__________________

B.3 DELIVERY SCHEDULE

ITEM NUMBER
QUANTITY
DELIVERY DATE
0001
SHIP TO:
VA Southern Nevada Healthcare System

6900 N. Pecos Rd North Las Vegas, NV 89086 2.00

1001
SHIP TO:
VA Southern Nevada Healthcare System

6900 N. Pecos Rd

2.00

2001
SHIP TO:
VA Southern Nevada Healthcare System

6900 N. Pecos Rd

2.00

3001
SHIP TO:
VA Southern Nevada Healthcare System

6900 N. Pecos Rd

2.00

4001
SHIP TO:
VA Southern Nevada Healthcare System

6900 N. Pecos Rd

2.00

Page 1 of

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (DEC 2022)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its…

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