S02 RFQ 36C26026Q0203 Seattle Laundry Final Rev 1-12-2026.pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

663-26-3-823-0005

36C26026Q0203 12-18-2025

Danielle Carrico danielle.carrico@va.gov 01-16-2026 5:00pm PST

36C260 NCO 20 Network Contracting Office

ATTN: V4CONT

1601 E. Fourth Plain Blvd Bldg.17, Suite B428 Vancouver WA 98661

X 100

X

Y

812332

$47 Million

NET 30

N/A

X

Department of Veterans Affairs Puget Sound VAHCS 1660 S. Columbian Way Seattle WA 98108

36C260

NCO 20 Network Contracting Office

ATTN: V4CONT

1601 E. Fourth Plain Blvd Bldg.17, Suite B428 Vancouver WA 98661

Department of Veterans Affairs

FMS-VA-2(101)

Financial Services Center PO Box 149971 Austin TX 78714-9971

See CONTINUATION Page

Puget Sound VAHCS Laundry/ Linen Services. See PWS.

Base plus 4 Option Years.

Period of Performance:

Base: 4/1/26 - 3/31/27 Option Year 1: 4/1/27 - 3/31/28 Option Year 2: 4/1/28 - 3/31/29 Option Year 3: 4/1/29 - 3/31/30 Option Year 4: 4/1/30 - 3/31/31

IMPORTANT! Contractors shall reference section E.2 for quote submission instruction and questions. Parts 1-3 are required to be considered further.

See CONTINUATION Page

X

X 1

36C26026Q0203

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

B.3 PERFORMANCE WORK STATEMENT

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (DEVIATION OCT 2025)

C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

C.3 SUPPLEMENTAL INSURANCE REQUIREMENTS

C.4 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.5 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ... 32

C.6 52.240-91 SECURITY PROHIBITIONS AND EXCLUSIONS (NOV 2025)

(DEVIATION)

C.7 52.252-6 AUTHORIZED DEVIATIONS IN CLAUSES (NOV 2020)

C.8 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020) ... 42

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

D.1 WAGE DETERMINATION 2015-5535

D.2 WAGE DETERMINATION 2015-5539

D.3 ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (DEVIATION OCT 2025)

E.2 ADDENDUM TO 52.212-1: QUOTE SUBMISSION AND QUESTIONS

E.3 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.4 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

E.5 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (DEVIATION OCT 2025)

E.6 52.252-5 AUTHORIZED DEVIATIONS IN PROVISIONS (NOV 2020)

Note: due to updates, Table of Contents page numbers may not be accurate.

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C260 NCO 20 Network Contracting Office

ATTN: V4CONT

1601 E. Fourth Plain Blvd Bldg.17, Suite B428 Vancouver WA 98661

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award

Management, or [] 52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly []

b. Semi-Annually []

c. Other [X] Monthly

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

https://www.tungstenautomation.com/products/einvoice-network

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 316,000.00 LB __________________ __________________

Laundry services for Puget Sound VAHCS - VA owned linen. Includes all pickup and delivery charges. See PWS.

Contract Period: Base POP Begin: 04-01-2026 POP End: 03-31-2027 PRINCIPAL NAICS CODE: 812320 - Drycleaning and Laundry Services (except Coin-Operated) PRODUCT/SERVICE CODE: S209 - Housekeeping - Laundry/Drycleaning

0002 728,000.00 LB __________________ __________________

Laundry services for Puget Sound VAHCS - Contractor owned linen.

Includes all pickup and delivery charges. See PWS.

Contract Period: Base POP Begin: 04-01-2026 POP End: 03-31-2027 PRINCIPAL NAICS CODE: 812320 - Drycleaning and Laundry Services (except Coin-Operated) PRODUCT/SERVICE CODE: S209 - Housekeeping - Laundry/Drycleaning

0003 36,400.00 LB __________________ __________________

Laundry services for Nursing Home occupants’ personal clothing (undergarments, shirts, trousers, blue jeans, skirts, dresses, etc. - VA provided linen). Includes all pickup and delivery charges. See

PWS.

Contract Period: Base POP Begin: 04-01-2026 POP End: 03-31-2027 PRINCIPAL NAICS CODE: 812320 - Drycleaning and Laundry Services (except Coin-Operated)

PRODUCT/SERVICE CODE: S209 - Housekeeping - Laundry/Drycleaning

0004 7.00 EA __________________ __________________

Install (base year only), support, maintain, repair, etc. seven (7) Scrub Vaults. This line includes all servicing, monitoring, restocking, etc. It does not included the actual Scrub laundering -see separate line item for Contractor owned linen invoiced by weight.

Contract Period: Base POP Begin: 04-01-2026 POP End: 03-31-2027 PRINCIPAL NAICS CODE: 812320 - Drycleaning and Laundry Services (except Coin-Operated) PRODUCT/SERVICE CODE: S209 - Housekeeping - Laundry/Drycleaning

1001 316,000.00 LB __________________ __________________

Laundry services for Puget Sound VAHCS - VA owned linen. Includes all pickup and delivery charges. See PWS.

Contract Period: Option 1 POP Begin: 04-01-2027 POP End: 03-31-2028 PRINCIPAL NAICS CODE: 812320 - Drycleaning and Laundry Services (except Coin-Operated) PRODUCT/SERVICE CODE: S209 - Housekeeping - Laundry/Drycleaning

1002 728,000.00 LB __________________ __________________

Laundry services for Puget Sound VAHCS - Contractor owned linen.

Includes all pickup and delivery charges. See PWS.

Contract Period: Option 1 POP Begin: 04-01-2027 POP End: 03-31-2028 PRINCIPAL NAICS CODE: 812320 - Drycleaning and Laundry Services (except Coin-Operated)

1003 36,400.00 LB __________________ __________________

Laundry services for Nursing Home occupants’ personal clothing (undergarments, shirts, trousers, blue jeans, skirts, dresses, etc - VA provided linen). Includes all pickup and delivery charges. See

PWS.

Contract Period: Option 1 POP Begin: 04-01-2027 POP End: 03-31-2028 PRINCIPAL NAICS CODE: 812320 - Drycleaning and Laundry Services (except Coin-Operated) PRODUCT/SERVICE CODE: S209 - Housekeeping - Laundry/Drycleaning

1004 7.00 EA __________________ __________________

Support, maintain, repair, etc. seven (7) Scrub Vaults. This line includes all servicing, monitoring, restocking, etc. It does not included the actual Scrub laundering - see separate line item for Contractor owned linen invoiced by weight.

Contract Period: Option 1 POP Begin: 04-01-2027 POP End: 03-31-2028 PRINCIPAL NAICS CODE: 812320 - Drycleaning and Laundry Services (except Coin-Operated) PRODUCT/SERVICE CODE: S209 - Housekeeping - Laundry/Drycleaning

2001 316,000.00 LB __________________ __________________

Laundry services for Puget Sound VAHCS - VA owned linen. Includes all pickup and delivery charges. See PWS.

Contract Period: Option 2 POP Begin: 04-01-2028 POP End: 03-31-2029 PRINCIPAL NAICS CODE: 812320 - Drycleaning and Laundry Services (except Coin-Operated)

2002 728,000.00 LB __________________ __________________

Laundry services for Puget Sound VAHCS - Contractor owned linen.

Includes all pickup and delivery charges. See PWS.

Contract Period: Option 2 POP Begin: 04-01-2028 POP End: 03-31-2029 PRINCIPAL NAICS CODE: 812320 - Drycleaning and Laundry Services (except Coin-Operated) PRODUCT/SERVICE CODE: S209 - Housekeeping - Laundry/Drycleaning

2003 36,400.00 LB __________________ __________________

Laundry services for Nursing Home occupants’ personal clothing (undergarments, shirts, trousers, blue jeans, skirts, dresses, etc. - VA provided linen). Includes all pickup and delivery charges. See

PWS.

Contract Period: Option 2 POP Begin: 04-01-2028 POP End: 03-31-2029 PRINCIPAL NAICS CODE: 812320 - Drycleaning and Laundry Services (except Coin-Operated) PRODUCT/SERVICE CODE: S209 - Housekeeping - Laundry/Drycleaning

2004 7.00 EA __________________ __________________

Support, maintain, repair, etc. seven (7) Scrub Vaults. This line includes all servicing, monitoring, restocking, etc. It does not included the actual Scrub laundering - see separate line item for Contractor owned linen invoiced by weight.

Contract Period: Option 2 POP Begin: 04-01-2028 POP End: 03-31-2029 PRINCIPAL NAICS CODE: 812320 - Drycleaning and Laundry Services (except Coin-Operated)

3001 316,000.00 LB __________________ __________________

Laundry services for Puget Sound VAHCS - VA owned linen. Includes all pickup and delivery charges. See PWS.

Contract Period: Option 3 POP Begin: 04-01-2029 POP End: 03-31-2030 PRINCIPAL NAICS CODE: 812320 - Drycleaning and Laundry Services (except Coin-Operated) PRODUCT/SERVICE CODE: S209 - Housekeeping - Laundry/Drycleaning

3002 728,000.00 LB __________________ __________________

Laundry services for Puget Sound VAHCS - Contractor owned linen.

Includes all pickup and delivery charges. See PWS.

Contract Period: Option 3 POP Begin: 04-01-2029 POP End: 03-31-2030 PRINCIPAL NAICS CODE: 812320 - Drycleaning and Laundry Services (except Coin-Operated) PRODUCT/SERVICE CODE: S209 - Housekeeping - Laundry/Drycleaning

3003 36,400.00 LB __________________ __________________

Laundry services for Nursing Home occupants’ personal clothing (undergarments, shirts, trousers, blue jeans, skirts, dresses, etc - VA provided linen). Includes all pickup and delivery charges. See

PWS.

Contract Period: Option 3 POP Begin: 04-01-2029 POP End: 03-31-2030 PRINCIPAL NAICS CODE: 812320 - Drycleaning and Laundry Services (except Coin-Operated) PRODUCT/SERVICE CODE: S209 - Housekeeping -

3004 7.00 EA __________________ __________________

Support, maintain, repair, etc. seven (7) Scrub Vaults. This line includes all servicing, monitoring, restocking, etc. It does not included the actual Scrub laundering - see separate line item for Contractor owned linen invoiced by weight.

Contract Period: Option 3 POP Begin: 04-01-2029 POP End: 03-31-2030 PRINCIPAL NAICS CODE: 812320 - Drycleaning and Laundry Services (except Coin-Operated) PRODUCT/SERVICE CODE: S209 - Housekeeping - Laundry/Drycleaning

4001 316,000.00 LB __________________ __________________

Laundry services for Puget Sound VAHCS - VA owned linen. Includes all pickup and delivery charges. See PWS.

Contract Period: Option 4 POP Begin: 04-01-2030 POP End: 03-31-2031 PRINCIPAL NAICS CODE: 812320 - Drycleaning and Laundry Services (except Coin-Operated) PRODUCT/SERVICE CODE: S209 - Housekeeping - Laundry/Drycleaning

4002 728,000.00 LB __________________ __________________

Laundry services for Puget Sound VAHCS - Contractor owned linen.

Includes all pickup and delivery charges. See PWS.

Contract Period: Option 4 POP Begin: 04-01-2030 POP End: 03-31-2031 PRINCIPAL NAICS CODE: 812320 - Drycleaning and Laundry Services (except Coin-Operated) PRODUCT/SERVICE CODE: S209 - Housekeeping - Laundry/Drycleaning

4003 36,400.00 LB __________________ __________________

Laundry services for Nursing Home occupants’ personal clothing (undergarments, shirts, trousers, blue jeans, skirts, dresses, etc. - VA provided linen). Includes all pickup and delivery charges. See

PWS.

Contract Period: Option 4 POP Begin: 04-01-2030 POP End: 03-31-2031 PRINCIPAL NAICS CODE: 812320 - Drycleaning and Laundry Services (except Coin-Operated) PRODUCT/SERVICE CODE: S209 - Housekeeping - Laundry/Drycleaning

4004 7.00 EA __________________ __________________

Support, maintain, repair, etc. seven (7) Scrub Vaults. This line includes all servicing, monitoring, restocking, etc. It does not included the actual Scrub laundering - see separate line item for Contractor owned linen invoiced by weight.

Contract Period: Option 4 POP Begin: 04-01-2030 POP End: 03-31-2031 PRINCIPAL NAICS CODE: 812320 - Drycleaning and Laundry Services (except Coin-Operated) PRODUCT/SERVICE CODE: S209 - Housekeeping - Laundry/Drycleaning

GRAND TOTAL __________________

Base Period Total $

Option Period One (1) Total $

Option Period Two (2) Total $

Option Period Three (3) Total $

Option Period Four (4) Total $

Contract Value Grand Total $

B.3 PERFORMANCE WORK STATEMENT

1. TITLE: Puget Sound VAHCS Laundry and Linen Services

2. SCOPE:

a. Contractor shall furnish all labor, equipment, supervision, management, supplies, and facilities (except as identified elsewhere in this solicitation) necessary to perform Contractor owned/Contractor operated bulk laundry services and tasks required under this contract for the Department of Veterans Affairs, Puget Sound Health Care System locations at:

i. Seattle VA Medical Center: 1660 S Columbian Way, Seattle, WA 98108

ii. American Lake VA Medical Center: 9600 Veterans Drive Southwest, Tacoma, WA 98493

iii. South Lucile Street VA Clinic/ Community Resource and Referral Center (CRRC) 305 S Lucile St, #140, Seattle, WA 98108.

b. This scope of work is intended to produce a minimal acceptable level of performance. The government does recognize the possibility of the Contractor achieving the same or improved results due to innovative approaches, advances in the state-of-the- art of materials and supplies.

Accordingly, provision is hereby made for changing this appendix when a Contractor or VA conclusively demonstrates the ability to maintain the standards established herein through use of improved techniques, materials, scheduling, etc. All changes are contingent upon the recommendations of the Contracting Officer Representative (COR) and the approval of the Contracting Officer (CO).

3. BACKGROUND INFORMATION:

a. The Puget Sound Health Care System, Department of Veterans Affairs (hereinafter called the VA) provides services to Veterans of the Uniformed Services in Seattle and Tacoma, Washington. The Contractor shall provide laundry services in accordance with the terms and conditions of this contract, including but not limited to hospital linens and employee uniforms.

Linen sent to the Contractor shall be returned to the VA the following workday.

4. TASKS:

a. All services are to be performed in accordance with standard industry practices and quality control measures. The VA Medical Center will maintain and be responsible for repair/replacement services for all VA provided linen, unless damage/loss is caused by the Contractor.

b. All workmanship shall be in accordance with practices established by the National Association of Institutional Linen Management (NAILM), International Fabricare Institute (IFI), Textile Rental Services Association (TRSA), and accepted industry standards. Contractor shall provide NAILM, IFI and TRSA applicable certifications to COR within 30 days of award. It is intended that services shall include all processes necessary for the laundering of the articles even though every step involved is not specifically mentioned. All work shall be performed under sanitary conditions as specified by the Joint Commission.

c. Physical separation of clean and dirty linen is required. In no case shall clean and soiled linen share the same physical space.

d. Plants in which the work is done shall be open to inspection of sanitary conditions by Government representatives. After processing, laundered articles shall be in serviceable and sanitary condition, meeting established quality and performance requirement standards.

e. Pickup, Delivery and Laundry Linen Services shall be required six (6) days per week, Monday - Saturday, excluding some federal holidays.

f. The Laundry Plant layout/design shall incorporate a "design for asepsis" whereby clean linen does not come into contact with soiled linens nor share the same physical space, thus avoiding cross-contamination or reintroduction of bacteria once processed.

g. The laundry ventilation system shall be “designed for asepsis” whereby air flows from clean textile areas (positive pressure) to soiled areas (negative pressure) and is exhausted to the outside atmosphere. Physical separation of the soil-sort area is required in order to limit the potential for contamination of personnel or clean, processed textiles. Exhausting air to the outdoors prevents reintroduction of contaminants onto clean items and into clean work areas.

h. ITEMS INCLUDED IN CONTRACT:

i. Communized items, VA owned, and leased from Contractor, consist of the following:

1. Bed Sheet, flat – leased

2. Robes – leased

3. Bed Sheets, OR/Surgical Unit – leased

4. Tele Gowns – leased

5. Bed Sheet, fitted – leased

6. Pajama tops and Bottoms – leased

7. Pillowcases – leased

8. Wash cloth – leased

9. Scrubs – leased

10. Bath Towel – leased

11. Bibs – leased

12. Huck Towels – leased

13. Dish Towels (with blue stripe) – leased

14. Restraints – VA

15. Slings – VA

16. Rags – leased

17. Dust Mops- leased

18. Blanket, Thermal – leased

19. Wet Mops – leased

20. Blanket, Cotton (Bath) – leased

21. Uniforms (Name on collar) – VA

22. Patient Gowns – leased

23. Warm-Up Jackets – leased

24. Shirts, trousers, coveralls, lab coats – VA

25. Nursing home occupants’ personal clothing (undergarments, shirts, trousers, blue jeans, skirts, dresses, etc.) - VA

ii. Contractor provided leased linens shall not have markings or labels from any healthcare system.

i. CONTRACTOR FURNISHED ITEMS AND SERVICES:

i. Task No 1. The Contractor shall provide complete laundry services in accordance with the terms and conditions of this contract, including but not limited to hospital linens, employee uniforms, and laboratory coats, cleaning rags, and mops. It is not expected that employee uniforms and laboratory coats will be wrinkle free.

ii. Task No 2. The Contractor shall provide complete laundry services for VA for the period of one year from the date of contract award, plus four option years. After the first year, subsequent year renewals will be subject to a mutual, annual review of performance.

iii. Task No 3. The Contractor shall pick up, process all items and delivery items back to the VA with a 24-hour turn-around time, following workday, except Sunday The VA may request emergency turn-around (see Delivery Requirements and Administrative Issues below).

iv. Task No 4. After processing, laundered articles shall be in a serviceable and sanitary condition, meeting performance standards established by organizations such as NAILM and IFI, as well as complying with contractor's Washroom Standards and Linen Inspection Standards. Washing, extracting, and tumble-drying procedures shall ensure that the washed item is restored to its intended appearance, in a manner that will prevent damage to the items being processed. Shrinkage shall be no more than what can be called "natural" shrinkage. Tumbled work such as undershirts, socks, bath towels, laundry bags, blankets, and bathrobes shall be complete dry and soft. Flatwork shall be folded.

Uniforms and laboratory coats will be washed, dried, and hung on hangers to minimize wrinkles. It is not expected that employee uniforms and laboratory coats will be wrinkle free.

v. Task No 5. The Contractor shall clean with a tuberculocidal germicide/disinfectant all carts after unloading the soiled linen and prior to loading carts with clean linen.

vi. Task No 6. The Contractor shall clean chemotherapy bed linens and clothing (identified by yellow chemotherapy plastic bags) by pre-washing first, then washing with other linens.

vii. Task No 7. The Contractor shall provide the VA with information relative to items found in soiled linen such as sharps and instruments during the same day they are discovered by the contractor’s staff. The purposes of the sharps notification is to assist VA in its ongoing efforts to reduce the amount of sharps found in linen, and thereby reduce the amount of exposure for contractor's staff. Timely notification is critical for VA to determine the source of the items and is directly related to our ability to effectively address this issue. Laundry bags are color coded around the drawstring that identifies which area the sharps came from. Identification of the color of bag expedites the tracking of the source. Instruments or other items found (such as patient's personal items) shall be tagged and returned to VA with the next linen delivery.

viii. Task No 8. The Contractor shall repair/replace any item damaged/lost by the Contractor. Any articles billed for, but missing, shall be supplied by the Contractor in the next regularly scheduled delivery at no additional cost to the government. Lost or badly damaged while under the control of the Contractor will be replaced within a 30-day period, unless the loss is government caused.

ix. Task No 9. The contractors processing facility shall to be within a 75-mile radius of the VA Puget Sound Health Care System,1660 S Columbian Way, Seattle Washington, 9600 Veterans Drive, Tacoma Washington and CRRC 305, S Lucille St #140, Seattle Washington 98108.

x. Task No. 10 – Linen Quality Requirements (VA / DoD / CMS Aligned). All linens furnished under this contract shall be suitable for use in federal healthcare facilities and shall comply with applicable requirements of the Department of Veterans Affairs (VA), Department of Defense (DoD), and Centers for Medicare & Medicaid Services (CMS). At a minimum, the Contractor shall ensure the following:

1. Healthcare-Grade Textile Standards: Linens shall be manufactured using healthcare-grade textile materials designed for clinical, inpatient, outpatient, and support service environments. Textile construction shall be consistent with industry standards for healthcare textiles, including guidance published by the Association for the Advancement of Medical Instrumentation (AAMI) and other recognized healthcare textile authorities.

2. Durability and Institutional Laundering Compatibility:

Linens shall be designed to withstand repeated institutional laundering processes, including exposure to high temperatures, mechanical action, and commercial detergents and disinfectants, without premature degradation. Linens shall maintain structural integrity, dimensional stability, and functional performance throughout their expected service life, consistent with VA and DoD healthcare facility operational requirements.

3. Comfort, Absorbency, and Functional Performance:

Linens shall provide consistent softness, absorbency, and tensile strength suitable for patient care and clinical use.

Finished products shall remain free from excessive pilling, thinning, tearing, or loss of absorbent properties that could compromise patient comfort, clinical effectiveness, or safety.

4. Infection Prevention and Control Compliance: Linen products and laundering processes shall comply with applicable infection prevention and control requirements, including but not limited to:

a. CMS Conditions of Participation related to infection control and environmental services

b. VA and DoD infection prevention policies and facility directives

c. Centers for Disease Control and Prevention (CDC) guidance for healthcare laundry processing

Linens shall be processed, handled, transported, and stored in a manner that minimizes the risk of cross-contamination and supports facility infection control programs.

5. Regulatory and Safety Requirements. All linens shall comply with applicable federal, state, and local safety regulations governing healthcare textiles. Materials shall be free from hazardous substances and shall not pose risks to patients, staff, or visitors.

6. Quality Assurance and Government Oversight. The Contractor shall maintain a documented quality assurance program to ensure continuous compliance with these linen quality requirements. The Government reserves the right to inspect linens, laundering processes, and quality control records at any time. Linens that fail to meet these requirements may be rejected and shall be removed and replaced promptly at no additional cost to the Government.

7. Corrective Action and Remedies. Repeated or systemic failure to meet linen quality standards may result in corrective action, increased oversight, or other contractual remedies in accordance with the terms of the contract.

8. Note: The VA currently uses Medline Industries and those products currently meet/exceed VA expectations.

xi. Task No. 11 – Water-Soluble Packaging Requirements: Linen shall be packaged using water-soluble packaging that:

1. Fully dissolves during standard wash cycles.

2. Leaves no residue or negative effect on equipment.

3. Certified by the manufacturer for complete dissolution.

xii. Task No. 12 – Distribution and Supply Chain Requirements: The Contractor shall ensure linen distribution incorporates two-day ship-point capability. Inventory management processes must maintain uninterrupted product availability and proper stock rotation.

xiii. Task No. 13 – Scrub Vault Requirements

1. The Contractor shall install, support, maintain, and manage a secure scrub vault program in alignment with VA operational requirements.

Seven (7) scrub vaults are required; four (4) in Seattle VAMC and three

(3) at American Lake VAMC. Exact locations (floor and room #) to be provided and mutually agreed upon after award. The scrub vault program shall include the following minimum capabilities and responsibilities:

a. Vault Technology and Functionality: The scrub program shall be paired with a vault system designed to securely store, dispense clean, receive soiled and track scrubs using UHF RFID chip technology. The system shall provide real-time visibility into scrub inventory levels, distribution activity, and individual user utilization.

b. Restocking and Maintenance: The vault system shall be routinely restocked and monitored daily with scrubs by the contractor providing the vault equipment. Restocking frequency, reporting capabilities, and supporting functions shall be established in collaboration with the VA EMS Team and any other designated VA representatives.

c. Program Fee Inclusions: The yearly rental fee (if applicable) for the vault system shall include all costs associated with the system’s operation, including cellular connectivity, software upgrades, repairs, licensing, and warranty coverage.

d. Scrub Compatibility: All scrubs supplied under this contract shall be fully compatible with the vault system’s RFID technology and operational requirements.

e. Facility Footprint Requirements: The vault system shall be compact and designed with a small physical footprint to allow flexible placement throughout various VA facility locations as operationally required.

f. Exclusive Scrub Source Requirement: All scrubs stocked in the vault system shall be those supplied under this contract and shall comply with all linen quality standards identified in Task No. 10.

5. DELIVERY REQUIREMENTS:

a. Weight (for Specialty items) and weight (for Communized items) verification is required for each receipt and release of the linen workload. Delivery tickets, furnished by the Contractor, will be verified and signed by both the Contractor representative and COR or VA-authorized Point of Contact. A Scale Calibration (minimum once a year) and Certification shall be provided to the COR upon request.

b. The Contractor shall bring back any empty carts daily unless otherwise approved by the COR.

c. The COR will receive the clean linen and verify the list of articles returned on the delivery ticket. The delivery ticket for communized items shall show the date, times and total net weight of the cart. The delivery ticket for Specialty items shall show the date, times and net weight of the cart.

d. All soiled linen shall be picked up from the following locations:

i. Seattle, WA (Bldg. 1) and all clean linen shall be delivered to building 1 of the VA Medical Center.

ii. Tacoma, WA (Bldg. 21) and all clean linen shall be delivered to building 21 of the VA Medical Center.

iii. CRRC 305 S Lucile St, #140, Seattle, WA 98108 and all clean linen shall be delivered to CRRC 305 S Lucile St, #140, Seattle, WA 98108

e. Carts containing clean linen being returned shall be lined and covered to protect them against cross contamination while in transit between the laundry plant and the VA Medical Center.

f. Carts, which are completely enclosed with a cover, and kept sanitary, need not be lined.

Laundry bags or linen, used to transport soiled laundry must be laundered after use.

g. The Contractor shall provide acceptable protective coverings for the linen.

h. The Contractor shall pick up, process all items and delivery items back to the VA with a 24-hour turn-around time, following workday, depending on the facility. For Seattle VA, the specific pickup and delivery time window is Monday through Saturday between 7:00am and 3:30pm. For American Lake VA, the specific pickup and delivery time window is Monday through Friday between 6:00am and 2:30pm.

i. Upon request of the COR, any linen items shall be processed within an eight (8) hour period at no additional cost to the government. The Government expects 12 instances per year where linen would be required within an eight (8) hour period (see Administrative Issues below).

i. Packaging: All general and specialty linen items, shall consist of placing items into clean carts and covering them. Covers shall cover entire linen cart. All items shall be neatly stacked and/or hung on linen racks and carts in such a manner that an accurate visual inventory can be taken. Items finished and placed on hangers are returned in a cart with a coat bar. They are placed on the hanger so identification number and size is showing, if any. General and specialty linen items shall be folded, stacked, hung, or counted in bulks as follows:

i. Flatwork items that must be washed, dried, ironed, and folded:

1. Pillowcases, regular

2. Pillowcases, surgical

3. Sheets, poly/cotton, bed

4. Towel, kitchen

5. Towel, huck

6. Wrappers, surgical and misc. surgical linen:

a. O.R. Sheets

b. O.R. Towels

ii. Items that must be washed, dried, and hung:

1. Shirt, uniform

2. Trouser, uniform

3. Smock, knee length long coats

4. Coveralls

5. Coat, short

6. Scrubs used as a uniform

7. Lab coats

iii. Items that must be washed, tumbled dried, and folded:

1. Bathrobes

2. Blankets, cotton

3. Blankets, bedspread

4. Gown, operating

5. Gown, patient

6. Pads, absorbent

7. Pads, mattress

8. Pajamas (folded per VA request)

9. Towel, bath

10. Warm-up jackets

11. Cloth, wash

12. Scrubs: Tops and bottoms

iv. Items that must be washed, dried, and returned in bulk:

1. Mops, wet

2. Mops, dust

3. Rags

6. PERSONNEL:

a. Contractor shall appoint a Plant Manager who shall serve as the day-to-day Point of Contact for the VA, as well as attend any meetings whether virtually or in-person. During the solicitation and within five days of any Plant Manager change (i.e. turnover), the Contractor shall provide name, email address, phone number (including after hours emergency number) of the Plant Manager. Within one year of award, Contractor shall provide Plant Manager’s training, education and experience meeting the minimal requirements for managing a laundry facility as specified by NAILM.

b. All Contractor personnel shall adhere to established training criteria (such as OSHA, Joint Commission), and shall be able to demonstrate a documented employee initial and refresher training program that includes Universal Precautions, basic bacteriological concepts, infection control, safety, fire protection, PPE, and laundry operating procedures and policies.

c. Records of all personnel training shall be maintained by the Plant Manager and shall be available upon request.

d. Contractor’s personnel who acquire a communicable illness shall not perform service under the contract and must be free of illness before returning to work.

7. PHYSICAL SECURITY:

a. The Contractor shall safeguard all Government property in the work area. At the close of each work period, facilities and equipment shall be secured.

b. The Contractor shall have no access to VA Sensitive or Patient Privacy information at any time.

c. Contractor employees with access to the Scrub Vault system (for purposes of restocking and maintaining) shall obtain a PIV Badge which requires Tier 1 level of investigation (fingerprinting, background check/questionnaire). Contractor shall complete all requiring badging expeditiously without delay and work with COR/VA security to obtain forms and assist candidates throughout the process.

8. QUALITY CONTROL:

a. The Contractor shall establish and maintain a complete Quality Control Plan to ensure that the requirements of the contract are provided as specified. One copy of the contractor's Quality Control Plan shall be provided to the COR and CO no later than the pre-performance conference. An updated copy must be provided to the COR and CO as changes occur.

b. The plan shall describe the methods for identifying and preventing defects before the level of performance becomes unacceptable.

9. QUALITY ASSURANCE:

a. The Government will evaluate the contractor's performance under this contract. All surveillance observations will be recorded by the Government.

When an observation indicates defective performance, the COR will document the defective performance and notify the CO.

b. CO may issue Contract Discrepancy Report (CDR), Letter of Concern(s), Cure Notice/Show Cause Notice, Termination for Cause, etc. depending on the severity and/or reoccurrence. Negative CPARS entries can be issued for negative performance.

10. MEETINGS:

a. The Contractor shall meet periodically with the COR and CO, as well as other facility partners, at the beginning of contract performance (Post- Award Meeting) and on a monthly reoccurring basis (Monthly Meeting).

b. Meetings will be scheduled as needed at the discretion of the COR and CO. The Contractor may also request meetings to clarify any issues.

Meetings are anticipated to be conducted virtually, but may also be conducted in-person at either the VA (Seattle, American Lake or CRCC locations) or Contractor’s Plant Facility, at the request of the VA.

11. ADMINISTRATIVE ISSUES:

a. The Contractor shall be paid monthly in arrears, based upon the number of pounds of clean linen provided to the VA during the preceding month, and after receipt of a properly prepared billing statement which details the orders filled.

b. Notwithstanding the provisions of the contract covering inspection and acceptance, any items found to be unsatisfactorily cleaned shall be returned to the Contractor for re-cleaning at no additional cost to the Government.

c. Contracted services are to be accomplished subject to emergency situations as defined by VA which may require alteration of schedules. In the event that the VA declares a medical facility emergency or disaster or participates in a federal and/or DOD drill, the Contractor shall perform services as required by the medical facility disaster plan.

d. Contractor shall respond by phone within one hour and physically respond within eight (8) hours on emergency calls. Emergency situations will be defined by the COR.

e. Contractor shall specify a point of contact (with phone number) as the designated contact for VA and the parties shall meet as needed. The point of contact must be able to be reached during normal business hours and off-duty hours, and be able to respond within one hour of notification by the VA and take prompt action on matters pertaining to the contract. The CPM or alternate shall always be available for consultation with Government representatives. During normal duty hours, the Contractor’s Plant Manager or alternate shall respond in person, or by telephone, within one (1) hour of notification by the COR. After normal duty hours, the Contractor’s Plant Manager or alternate shall respond within two (2) hours.

f. Plants in which the work is performed shall be open to inspection, during working hours performed, between 7:00 AM and 3:30PM, Monday through Friday, by VA Representatives.

12. HOURS OF OPERATION:

a. Normal Hours: (Access, if required, to Government facilities should be scheduled between the hours of 7:00 am and 3:30 pm). The following is a list of Federal Holidays that may affect delivery/pick-up times and affect the Contractor’s ability to access the Government facilities:

i. New Year's Day, 1 January

ii. Martin Luther King's Birthday, Third Monday in January

iii. President's Day, Third Monday in February

iv. Memorial Day, Last Monday in May

v. Juneteenth, Third Monday in June

vi. Independence Day, 4 July

vii. Labor Day, First Monday in September

viii. Columbus Day, Second Monday in October

ix. Veterans Day, 11 November

x. Thanksgiving Day, Fourth Thursday in November

xi. Christmas Day, 25 December

b. When a holiday falls on a Sunday, the following Monday will be observed as the legal holiday. When a holiday falls on a Saturday, the preceding Friday is observed as the lega1 holiday by the U.S. Government agencies.

13. EMERGENCY SERVICES:

a. The contractor must have a functional backup plan to provide contract services if for any reason the contractor's facility becomes inoperative, or the contractor is unable to meet the contract requirements.

14. STANDARD DEFINITIONS:

a. Contract Discrepancy Report: A written report when the Contracting Officer's Representative (COR), discovers that there is a discrepancy between the contractor's performance and the actual contract.

b. Contracting Officer (CO): A person duly appointed with the authority to enter into and administer contracts on behalf of the U.S. Government.

c. Contracting Officer's Representative (COR): An individual designated by the Contracting Officer to act as his/her representative to assist in administering a contract. The source and authority for a COR are contained in the written letter of designation.

d. Government Property: All property owned or leased to the government or acquired by the government under the terms of the contract. Government property includes both government furnished property and contractor acquired property for use by the Government as defined in FAR 45.101.

e. Lot: The total number of services output in a surveillance period, as defined in the Performance Requirements column of the PRS.

f. Performance Requirement: The point that divides acceptable and unacceptable performance. When the method surveillance is other than random sampling, the performance requirement is the number of defectives or maximum percent defective in the lot before the government will affect the price computation system in accordance with the Performance Requirements Summary and the Inspection of Services Clause.

g. Performance Requirements Summary (PRS): Identifies the key service outputs of the contract that will be evaluated by the government to assure contract performance standards are met by the contractor.

h. Quality assurance (QA): Those actions taken by the government to assure services meet the requirements of the Performance Work Statement (PWS) and all other service outputs.

i. Quality Assurance Evaluator (QAE): A government person responsible for surveillance of contractor performance.

j. Quality Assurance Surveillance Plan (QASP): An organized written document used for the quality assurance surveillance. The document contains specific methods to perform surveillance of the contactor.

k. Quality Control: Those actions taken by a contractor to control the performance of services so that they meet the requirements of the PWS.

15. GOVERNMENT FURNISHED PROPERTY AND SERVICES:

a. The VA will provide linen carts for the use in transporting the linen. The VA shall retain title to these carts.

b. The VA will mark, maintain, repair, and replace all VA provided linen inventory, unless damage/loss is caused by the Contractor.

c. If Contractor damages or loses any VA carts or VA provided linen, the Contractor shall replace with new and bear cost of replacing these at no additional cost to the Government.

16. REGULATIONS:

i. The publications listed below are incorporated to the contract and are supplemental to the specification. The Contractor is to maintain on file, at own expense, the latest edition of each of these publications. Any documents provided by and considered being a VA document shall continue to be provided by VA at the time each is updated.

ii. These documents are mandatory. The policies and procedures of mandatory directives shall be adhered to at all times. It is the Contractor’s responsibility to ensure that all mandatory publications are posted and up to date.

1. Joint Commission

2. VHA Handbook 1850.03 policy can be obtained from the COR.

17. CODE COMPLIANCE:

a. The Contractor will comply with applicable (OSHA), Joint Accreditation of Hospitals Organization (Joint Commission), federal, state, and local regulations and codes. The Contractor shall keep abreast of and comply with changes in all regulations and codes applicable to the contract.

18. MISCELLANOUS:

a. Line items are based on estimated pounds to be processed per year and are not guaranteed. Invoicing is based on actual pounds processed.

Contractor shall track usage of line items and not exceed the line items without first obtaining verbal or written notice from the Contracting Officer.

If more pounds are required on any line item, the Contractor shall notify the COR and CO in advance as to allow proper time to obtain any additional funding and process a modification to the contract.

b. Any changes to the terms and conditions of the contract will require a supplemental agreement between the Government and the Contractor.

The Contracting Officer is only VA individual that may make authorized changes to the contract.

c. The Government does not pay for services not received.

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES (DEVIATION OCT 2025)

(a) Definitions. The clause at Federal Acquisition Regulation (FAR) 52.202-1, Definitions, is incorporated by reference.

(b) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(c) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(d) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(e) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal, or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause FAR 52.233-1, Disputes, which is incorporated in this contract by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence. Examples of occurrences include acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. When an excusable delay occurs, the Contractor shall—

(1) Notify the Contracting Officer in writing as soon as possible;

(2) Remedy the delay as quickly as possible; and

(3) Notify the Contracting Officer when the occurrence is over.

(g) Invoice. The Government will handle invoices according to the Prompt Payment Act (31 U.S.C. 3903) and 5 CFR part 1315. The Contractor shall submit invoices to the address designated in the contract to receive invoices. An invoice must include the information required by 5 CFR part 1315.9(b).

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees, and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark, or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act ( 31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date that appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(4) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable;

(D) Contractor point of contact; and

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(5) Interest.(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the

Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by FAR part 33 if–

(A)…