36C25727Q0019 0002.pdf

5. PROJECT NUMBER (if applicable)

CODE 7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODE CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office. is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

1 10

0002 10-16-2026

36C257

Department Of Veterans Affairs Network Contracting Office 17

1901 Veterans Memorial Drive Temple TX 76504

To all Offerors/Bidders

36C25727Q0019

09-29-2026

X

X X

Quote due on or before October 28, 2026 at 2:00 PM CDT.

X 1

Project: NTX Fisher House Housekeeping Service

The purpose of this amendment is to:

1. Correct administrative errors in Solicitation 36C25727Q0019;

2. Establish a three (3) page limit for the Technical Capability Statement;

3. Provide the site visit sign-in sheet from the Fisher House Site Visit; and

4. Publish the Government’s consolidated responses to vendor questions.

All other terms and conditions of the solicitation remain unchanged.

36C25727Q0019 0002

Continuation Page(s)

1. Administrative Corrections to the Solicitation

The following errors/inconsistencies in the original solicitation are corrected:

a. Place of Performance zip code

• SF 1449 Block 15 incorrectly stated the zip code. The correct zip is 75216.

b. Section E Page Header (pg. 42-50)

• Correct solicitation number is 36C25727Q0019

c. Email Submission Subject Line (Section E.3)

• Correct: “36C25727Q0019 NTX Fisher House Housekeeping”

d. Links Referenced in the SOW

• Some CDC hyperlinks may be outdated or have changed since publication.

• Contractors shall follow current CDC guidance, accessible at www.cdc.gov

e. Technical Capability Statement – Page Limit Added

• The original solicitation did not specify a page limit for the Technical Capability

Statement. To ensure clarity, uniformity, and ease of evaluation, the Government hereby establishes a page limit of three (3) pages for the Technical Capability Statement. Required forms, pricing schedules, past performance references, and certifications do not count toward this limit.

f. Site Visit Sign-In Sheet

• The October 13, 2026 site visit sign-in sheet is hereby incorporated into the solicitation and provided as an attachment to this amendment.

2. Vendor Questions & Government Responses

Administrative / Solicitation Consistency

1. Place of Performance ZIP & Physical Address Confirm the correct delivery/place-of-performance ZIP and physical address for Fisher House (e.g., SF 1449 vs. SOW A.3); clarify whether Dallas VA Medical Center, 4500 S.

Lancaster Rd., Dallas, TX 75216-7167 is the sole site and that San Antonio (78216) is not part of this requirement.

Government Response: Fisher House at 4500 S. Lancaster Rd. Dallas TX 75216 is the only location. San Antonio is not a part of the requirement.

2. Section E Header Mismatch Pages 42–50 show header 36C25726Q0342 while the RFQ elsewhere shows 36C25727Q0019. Confirm it’s a clerical error and that Section E applies to 36C25727Q0019.

Government Response: Confirm it is a clerical error and should be 36C25727Q0019.

3. Quote Email Subject Line Offer instructions list “36C25727Q00019” (extra zero). Confirm the exact subject line offerors must use.

Government Response: Quote – 36C25727Q0019 NTX Fisher House http://www.cdc.gov/

Housekeeping.

4. Electronic Signatures & Email Limits Confirm electronic signatures are acceptable on SF 1449, amendments, and VAAR 852.219-75 certificate; specify maximum email attachment size for submission.

Government Response: Confirm electronic signatures are acceptable. Email should not exceed 20MB.

5. Page Limits Confirm if any page limit applies to the overall quotation or the Technical Capability Statement, and whether required forms/pricing/references/certifications count toward that limit.

Government Response: No page limit was included in the original solicitation;

however, for consistency and ease of evaluation, the Government is establishing a page limit of three (3) pages for the Technical Capability Statement. Required forms, pricing, certificates, and past performance references do not count toward this limit.

6. Amendment to Correct Inconsistencies Will VA issue an amendment to reconcile ZIP, header, QCP deadline, and subject-line discrepancies? If already amended, provide amendment number/date.

Government Response: See Amendment 0002.

Security / Vetting / Access

7. Security Clearance vs. Tier 1 (VAAR 852.204-72) Confirm no DoD security clearance is required; that Tier 1/Low Risk vetting and PIV credentials apply; and clarify who sponsors/pays for investigations and fingerprinting.

Government Response: No DOD security clearance required

8. Background Investigation Timeline & Interim Work Provide expected timeline for Tier 1/PIV; confirm whether staff may begin under escort or interim suitability while adjudication is pending (given 12/01/2026 start).

Government Response: There is no PIV requirement. They may begin as soon as the contract is awarded.

9. Precise Screening/Badging Requirements List the exact background check(s), access credentials, and any required security training for housekeeping personnel at Dallas VA (confirm DoD language does not apply).

Government Response: Contractor must perform all background checks.

Contractor must provide each employee with ID badge with name and Photo

10. Keys & Access Cards Confirm key/card access process and whether daily checkout/return is required; identify point of contact for access issues.

Government Response: Access keys are provided to the workers so they can access the facility. They will sign for the keys and return them when the contract expires.

Duty Hours / Staffing / Meetings / QC

11. Shift Structure & Meal Breaks Are the two daily 7-hour shifts continuous paid coverage or may a 30-minute unpaid meal be scheduled within each shift while maintaining coverage?

Government Response: Contractor Determines.

12. Holiday Call-Outs & Backfill If a housekeeper calls out on a federal holiday, must a trained backup fill the post the same day? Clarify any holiday pay expectations for absent vs. replacement staff.

Government Response: We do expect a trained backup on the same day. The contractor determines pay.

13. “No Rotating” Requirement Will a dedicated roster (with trained backups) satisfy the SOW’s no rotating requirement for Fisher House housekeeping posts?

Government Response: Yes

14. On-Site Contract Manager Requirement Must the contract manager be physically on-site during housekeeping hours, or is phone availability + periodic visits sufficient?

Government Response: The Contract manager is not required to be on site.

Phone availability + periodic visits sufficient

15. Quality Control (QC) Staffing Is a separate QC employee required, or may QC inspections be performed by trained housekeeping staff and/or the contract manager (e.g., peer inspections with mgmt oversight)?

Government Response: Yes

16. Quarterly Performance Meetings – Modality Can required quarterly meetings be conducted telephonically/virtually (e.g., Teams/Zoom), consistent with telephonic deficiency meetings?

Government Response: Yes (Teams Preferred)

17. Deficiency Correction Timelines (D.2 vs. U) Clarify which timeline governs: D.2 (10 working days non-critical; 2 working days critical)

vs. U (correct within 24 hours of written notification), and the contexts each applies to.

Government Response: U (correct within 24 hours of written notification), and the contexts each applies to.

Site Visit / Timeline / Q&A Windows

18. Pre-quote Site Visit Confirm whether a site visit/walkthrough of Building 79 and the garage/media building will be conducted before the quote due date; provide date/time/POC and whether attendance is mandatory or recommended.

Government Response: Provided in Amendment 0001 dated 10/01/2026.

19. Second Round of Questions Given site visit timing after the Q&A deadline, will the Government accept a limited second round of questions based on conditions observed during the walkthrough?

Government Response: The solicitation does not provide for a second Q&A period; however, the Government may, at its discretion, address limited questions that arise specifically from observations made during the site visit. Any Government responses that result in changes to the solicitation will be issued via amendment.

Scope / Square Footage / Floor Plans

20. Two-Building Breakdown SOW lists 16,800 SF across two buildings. Provide SF per building and confirm whether the facility operates as one footprint for daily coverage; share floor plan if available.

Government Response:16,800 SF is the entire footprint.

21. Detached Garage/Media Room Provide the square footage and specific areas/functions in the detached garage/media room (storage, TV room, half bath, kitchenette).

Government Response: Garage is 900 SF , Media Room 560 SF

22. Storage Rooms Count & Locations SOW text vs. frequency chart shows 2 vs. 3 storage rooms. Confirm quantity and locations to be cleaned.

Government Response: The qty is 3, Housekeeping linin closet 1st floor, Lining Closet 2nd floor, housekeeping storage closet Media Room

Floor Care / Windows / Periodic Tasks

23. Floor Finish & Method by Surface For cement tile (common areas) and slate tile (bathrooms), confirm whether surfaces use penetrating sealer vs. non-skid wax, and the correct maintenance method.

Government Response: Wet or damp mop. No wax or sealer.

24. Minimum Frequencies – Strip/Seal/Wax & Carpet Extraction State minimum required frequencies (vs. “as needed”) for strip/refinish and carpet shampooing by floor type and area; include date of last strip/refinish.

Government Response: N/A

25. Scheduling Periodic Work & Additional Personnel

May burnishing, strip/finish, carpet extraction, window cleaning be scheduled outside duty hours (evenings), and may additional personnel be brought in so daily posts aren’t pulled?

Government Response: N/A

26. Elevator Stainless – Polishing Frequency Clarify whether daily polishing of stainless surfaces is intended, or periodic per QA standards.

Government Response: Periodic /Monthly

27. Exterior Window Glass – Scope & Access Confirm whether exterior window glass (beyond exterior doors) is in scope; provide frequency, approximate count, whether windows tilt inward, and if any second-story glass requires a lift.

Government Response: Windows outside above reach are handled through the VA. Suite windows swing outward.

Linens / Laundry / Room Turnaround

28. Linen Flow & Responsibilities Confirm contractor tasks (collect, bag, stage, inventory out/in, restock, re-hang shower curtains) and that VA Laundry provides pickup/return. Provide pickup schedule/frequency and typical weekly volume.

Government Response: Contractor tasks (collect, bag, stage, inventory out/in, restock, hang shower curtains) and that VA Laundry provides pickup/return. VA pickup weekly

29. Contaminated Laundry Handling Clarify whether contractor scouring is not required (limit to separation/double-bagging & notification); confirm PPE/use of carts/lids per SOW.

Government Response: Contractor scouring is not required

30. Room Turnaround Timing (24–48 hours) Clarify whether vacated suites must be ready within 24–48 hours or if a waiting period applies prior to cleaning; include typical guest check-in/out times.

Government Response: Vacated suites must be ready within 24–48 hours. There is no waiting period. Typical check-in is 3pm check-out 4pm

31. Average Stay, Occupancy & Turnovers Provide 12-month history: average length of stay, monthly occupancy rate, and monthly guest checkouts (full turnover cleans).

Government Response: ALS 3.0 Days, Occupancy rate 65%. Monthey guest check-outs 40

Consumables / Dispensers / Product Approvals

32. Contractor-Furnished Supplies (P.2.c) Confirm contractor furnishes toilet paper, paper towels, facial tissue, liquid hand soap, trash liners for all restrooms/common areas/suites within the fixed monthly price; note any Government-furnished exceptions.

Government Response: Confirmed

33. Brands vs. “Or Equal” Are Kleenex, Safeguard, enMotion brands mandatory, or will “or equal” be accepted with EMS/COR approval? Provide approval process (literature/samples) and any EPA-registered disinfectant list used for pricing.

Government Response: Or equal” be accepted

34. Dispensers & Models Identify installed towel dispenser models (e.g., enMotion 8″ or 10″), soap dispensers, toilet tissue holders (JRT vs. standard), and whether the 21 suite kitchenettes use enMotion or standard household rolls.

Government Response: Towel dispenser model is enMotion 10″. There are no soap dispensers or kitchenettes in the suites,

35. Historical Consumables Usage Provide monthly usage history (toilet paper, paper towels, facial tissue, hand soap, trash liners) to support accurate pricing.

Government Response: Contractor maintains historical records for Items they provide.

36. 30-Day Product Approval Timing With start 12/01/2026, confirm deadline for submitting product literature to EMS/COR (≥ 30 days prior to use) and whether any pre-approved list exists.

Government Response: EMS/COR 30 days prior to use date. No preapproval list applies.

Equipment / GFP vs. Contractor-Furnished

37. Government-Furnished Property (GFP) – Day 1 Confirm the full GFP list (e.g., Clorox Total 360 sprayer, keys, wall-mounted sanitizers, laundry services, pest control, dumpsters, personal care amenities, storage areas) available Day 1.

Government Response: The above items are provided by the Government.

38. Clorox Total 360 – Solution Furnishing Confirm whether disinfectant solution for the Total 360 sprayer is Government-furnished or contractor-furnished, and any brand or product restrictions.

Government Response: It is Government furnished.

39. Light Bulbs – Furnish vs. Install SOW requires replacing light bulbs “as needed.” Confirm whether bulbs are Government-furnished with contractor installed only, or contractor-furnished; list types in use.

Government Response: Government- Furnished and replaced.

40. Hand Sanitizer Refills Wall-mounted sanitizers are listed as GFP; confirm whether refills are Government-furnished or contractor-supplied.

Government Response: Government- Furnished and replaced

41. Break Room / Personal Storage Confirm whether a break room/office space is provided for housekeepers to take breaks, eat, and store personal items; identify the location.

Government Response: Yes – Attached Media Room

42. Storage Space Availability Confirm available storage (housekeeping closet, 2nd-floor linen closet, media room closet, garage) and any restrictions on chemical/SDS storage.

Government Response: Media Room Housekeeping closet

43. On-Site Equipment List – Day 1 Expectations Identify what equipment is currently on-site and what the contractor must provide (e.g., HEPA vacuums, floor machines, extractors, linen carts).

Government Response: HEPA Vacuums and housekeeping carts, Mop buckets and mops, Dust mops are currently on site. Contractor provided the items.

Health/Safety / PPE / Special Conditions

44. Facility Health Guidelines & PPE Identify health exams/vaccinations (if any), required PPE, and whether any PPE is Government-furnished; provide updated CDC links/policies applicable to shared housing/public spaces.

Government Response: Health exams/vaccinations of contract employees are handled by the Contractor. There are no current updated CDC links/policies applicable to shared housing/public spaces.

45. Bedbug Inspection Tools SOW references using a light to check for bedbugs. Confirm whether Fisher House provides the inspection light or contractor must furnish it.

Government Response: Yes, Fisher House provides the Bed Bug Lights.

46. Asbestos & Insurance Clause (C.2(d)) Confirm whether ACM/PACM is present (floors, mastic, ceilings, walls, insulation, etc.);

provide any surveys/management plans and confirm housekeeping is not required to inspect, disturb, remediate, or abate asbestos.

Government Response: There is no ACM/PACM is present. Housekeeping is not required to inspect, disturb, remediate, or abate asbestos.

Past Performance / Incumbent / Wage Determination / CBA

47. Incumbent Status & Contract Details Is this a new requirement or follow-on? Provide incumbent name, contract number, annual value, current staffing/FTE count, and whether employees are under a CBA.

Government Response: This is not a new requirement. The incumbent contractor is Marfran Cleaning LLC, operating under contract 36C25721P1044. Employees under the prior contract were not subject to a Collective Bargaining Agreement

(CBA).

48. Successor Contractor Rules (SCLS 4(c)) If incumbent workforce exists, confirm whether length of service carries over for vacation accrual and if any CBA applies to successor contract rates/fringes.

Government Response: There is no CBA in place under the incumbent contract;

therefore, SCLS §4(c) does not apply. Length‑of‑service based vacation accrual under §4(c) does not carry over to the successor contractor. Standard SCLS wage determination provisions apply.

49. Applicable Wage Determination & Classifications Confirm WD 2015-5227 (Dallas) applies; indicate expected SCA classifications (e.g., 11122 Housekeeping Aide, 11240 Maid/Houseman, 11360 Window Cleaner) and clarify 52.222-42 rates are informational only (not minimum wage).

Government Response: Wage Determination WD 2015‑5227 (Dallas) applies. The Government anticipates that offerors will use appropriate Service Contract Act labor categories such as Housekeeping Aide (11122) or other classifications consistent with the duties described. Rates listed under FAR 52.222‑42 are provided for information only and do not establish minimum wage rates.

50. Option-Year Pricing & Adjustments Should offerors include anticipated WD increases in option-year monthly prices, or will changes be handled via the price-adjustment clause (e.g., 52.222-43)?

Government Response: Offerors are not required to include anticipated future Wage Determination increases in their option‑year pricing. When the Government exercises an option year, it will incorporate the most current applicable Wage Determination at that time. Any changes in wages or fringe benefits resulting from an updated Wage Determination will be handled in accordance with FAR 52.222- 43.

Subcontracting / Small Business Compliance

51. Limitations on Subcontracting – ODC Treatment For SDVOSB set-aside, confirm whether guest consumables/cleaning supplies count as Other Direct Costs excluded from the 50% services calculation under 13 CFR 125.6 / VAAR 852.219-75; confirm permissibility of non-SDVOSB/WOSB subs within limits.

Government Response: Cleaning supplies fall under other direct costs and does not count toward the 50% subcontracting limit. Non-SDVOSB subs may be used as long as the SDVOSB performs more than at least 50% of the service cost.

52. Past Performance Consideration for Named First-Tier Sub If the prime’s past performance is limited, will VA consider the capabilities/experience/past performance of a named first-tier small business subcontractor, submitted alongside the prime’s record, consistent with 13 CFR 125.2?

Government Response: Yes.

Workload / Coverage / Special Events

53. Coverage During Peaks & Special Events Identify seasonal peaks/special events that significantly increase housekeeping demand and whether additional cleaning hours/personnel will be required beyond minimum daily staffing.

Government Response: Holiday special events may require increase in housekeeping demand. This increase is not significate and can be coordinated with the onsite Team Lead.

54. Parking for Contractor Employees Is contractor parking provided at no charge; where are employees permitted to park?

Government Response: Yes, Contract employees have access to no charge, no permit parking on the Fisher House grounds.

See attached document: Contractor Sign-in Sheet.