36C25026Q0379.docx

Combined Synopsis/Solicitation Notice Combined Synopsis/Solicitation Notice

GENERAL INFORMATION

CONTRACTING OFFICE ADDRESS

Department of Veterans Affairs Network Contracting Office (NCO 10) 3140 Governor’s Place Blvd. Suite 210 Kettering OH 45409-1337

POINT OF CONTACT*

Contracting Officer Josh Kovar Joshua.Kovar@VA.gov

All Questions Shall Be Emailed to POC Above

PLACE OF PERFORMANCE

VHA VISN 10 VA Medical Centers

VA Facilities across Indiana, Michigan and Ohio

POSTAL CODE

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

This is a solicitation for commercial items prepared in accordance with the format in Federal Acquisition Regulation (FAR/RFO) subpart 12.6, “Streamlined Procedures for Evaluation and Solicitation for Commercial Items,” as supplemented with additional information included in this notice. This solicitation is issued as an RFQ. The solicitation document and incorporated provisions and clauses are those in effect through Federal Acquisition Circular 2025-06.

· This solicitation is set aside for SDVOSB (Service Disabled Veteran Owned Small Businesses)

· All vendors shall provide all requested information in Quote Preparation Instructions section.

· There is a question and answer period for this requirement, ending at 1:30 PM EST on 3/25/2026

The associated North American Industrial Classification System (NAICS) code for this procurement is 513210 – software publishers, with a small business size standard of $ 47.0 Million. The FSC/PSC is L076 – Technical Representative – Books/Maps/Publications.

VHA VISN 10 VA Medical facilities are requesting Online Drug Information Resource services to be utilized by pharmacy staff. .

All interested companies shall provide quotations for the following:

PRICE-COST SCHEDULE

Vendor shall invoice monthly, for ONLY actual services rendered. DO NOT perform other than those identified, unless the ACO has issued a modification to the contract to add a CLIN for that specific action. Contractor shall invoice for actual performance and shall indicate CLINs/SLINS on all Tungsten Network invoices.

ITEM INFORMATION

Online Clinical Drug Reference System VISN 10 VA Medical Centers and Community Based Outreach Clinics (CBOCs) Contract Period: Base POP Begin: 07-15-2026 POP End: 07-14-2027 PRINCIPAL NAICS CODE: 513210 - Software Publishers PRODUCT/SERVICE CODE: L076 - Technical Representative - Books, Maps, and Other Publications

Online Clinical Drug Reference System

Contract Period: Option 1 POP Begin: 07-15-2027 POP End: 07-14-2028

Online Clinical Drug Reference System

Contract Period: Option 2 POP Begin: 07-15-2028 POP End: 07-14-2029

Online Clinical Drug Reference System

Contract Period: Option 3 POP Begin: 07-15-2029 POP End: 07-14-2030

Online Clinical Drug Reference System

Contract Period: Option 4 POP Begin: 07-15-2030 POP End: 07-14-2031

PERFORMANCE WORK STATEMENT (PWS)

VA Healthcare System Serving Indiana, Michigan, and Ohio (VISN 10) Subscription to an Online Comprehensive Drug Reference Updated: 2/27/2026

1.0 Introduction / Background

Veterans Integrated Service Network (VISN) 10 includes ten medical centers, an ambulatory care clinic, and a network of Community-Based Outpatient Clinics (CBOCs). VISN 10 provides patient-centered care to more than 685,000 Veterans throughout Michigan, Ohio/Northern Kentucky, and Indiana.

VISN 10 requires continuous access to a comprehensive, evidence-based, online point‑of‑care drug reference resource. This resource must provide detailed, current, and clinically verified information on medication therapy, toxicology, interactions, disease management, alternative medicine, and patient education. Reliable access is essential to support safe and effective clinical decision-making by VISN staff across all facilities and remote locations.

2.0 Scope

NOTE: The Government reserves the right to add or remove any additional Medical Centers, CBOCs, or other facilities to the contract as they become available. Furthermore, the Government reserves the right to add, increase, or decrease the number of facilities, or users to allow for fluctuations of client demand that are otherwise unknown at time of solicitation. The total contract value may increase up to 20% of the base award.

Vendors are advised that VA reorganization may necessitate adding additional locations to, or deleting existing locations from, this contract in the future. Any such additions and/or deletions will be completed by bilateral modification.

The Contractor shall provide a commercial, online, web‑based pharmaceutical reference database that is accessible 24 hours per day, 7 days per week to authorized VISN 10 staff. Access shall be available on VA networked and non‑VA networked devices, including desktops, laptops, and mobile devices (iOS and Android).

The Contractor shall furnish all resources necessary to deliver subscription access, updates, support, training, and reporting as described in this PWS.

3.0 Applicable Documents

The following documents apply to this requirement:

· Section 508 of the Rehabilitation Act (29 U.S.C. § 794d)

· VA Section 508 Compliance Requirements

· Voluntary Product Accessibility Template (VPAT/Accessibility Conformance Report, ACR)

· Contractor’s standard system security documentation (e.g., SOC 2, ISO), if available

4.0 Performance Requirements

All technical requirements listed below are mandatory. These requirements have been reorganized into logical categories for clarity, but the substance and intent remain unchanged.

4.1 General Platform and Access Requirements

The Contractor shall:

· Provide a single unified search interface capable of searching medication, toxicology, disease management, and patient education databases simultaneously with advanced search functions.

· Provide anytime, anywhere access for VISN 10 users, including remote access through non‑VA networks and mobile platforms (iOS and Android).

· Provide a transparent evidence and recommendation rating system to help clinicians assess study strength, efficacy, and recommendation clarity based on medical literature.

4.2 Drug Information Requirements

The Contractor shall provide comprehensive, clinically validated drug content including:

· Medication monographs with dosing, administration, contraindications, warnings, precautions, and adverse effects (including common and rare adverse effects with frequency percentages).

· Black‑Box Warnings (BBW) prominently displayed.

· Risk Evaluation and Mitigation Strategy (REMS) details with links to FDA Drug Safety information and Medication Guides.

· Off‑label drug usage information including study summaries, ratings, evidence levels, and warnings.

· Pregnancy and lactation content including teratogenicity, effects in pregnancy, passage into placenta, literature reports, and clinical management guidance.

· Hazardous drug screening identifying NIOSH status and USP <800> handling and safety precautions.

· Route of administration guidance, including whether tablets may be crushed or capsules opened.

4.3 Drug Interaction Requirements

The Contractor shall provide:

· A drug interaction database including drug‑drug, drug‑nutrient/food, drug‑ethanol, drug‑disease state, and herbal supplement interactions.

· Clearly defined interaction severity ratings and clinical management recommendations.

4.4 Clinical Tools and Reference Resources

The Contractor shall provide:

· Drug Consults including disease management guidelines, comparative tables, chemotherapy regimens, class overviews, and clinical summaries.

· Alternative Medicine monographs covering herbal, vitamin, mineral, and dietary supplements with evidence-based detail.

· Comparative Drug Tables that allow users to build side-by-side comparisons (dosing, administration, indications, contraindications, precautions, adverse effects, interactions).

· Medication identification capability enabling users to identify tablets and capsules based on shape, color, and imprint.

· Medical calculators, including creatinine clearance, ideal body weight, aminoglycoside dosing, and other clinical risk calculators.

· Patient education materials that support counseling on new medications.

· ISMP linkage, providing detailed connections to Institute for Safe Medication Practices resources for each medication, when applicable.

· A complete IV compatibility database (e.g., Trissel’s) showing compatibility, concentrations, storage conditions, stability, reconstitution instructions, and references.

4.5 System Performance Requirements

The Contractor shall ensure that:

· The system maintains 99% uptime, excluding scheduled maintenance.

· Search results return within two (2) seconds under standard operating conditions.

· Clinical updates, warnings, and new monograph information are incorporated as published by authoritative sources (e.g., FDA, peer‑reviewed studies).

4.6 Administrative and POC Requirements

The Contractor shall:

· Provide all required points of contact (POCs) for technical support, administrative communication, invoicing, and alternate support.

· Ensure POC information remains current throughout the contract period.

· Provide updated POC information to the Contracting Officer and the VISN Point of Contact (POC) promptly following any changes.

5.0 Security Requirements

Per VA Handbook 6500 guidance applicable to non‑sensitive, read‑only commercial reference systems:

· Certification & Accreditation (ATO) requirements do NOT apply.

· A security accreditation package is NOT required.

· No VA sensitive data (including PHI/PII) is stored, transmitted, processed, or generated by the system.

· Users access only Contractor‑provided reference content.

· The Contractor shall maintain commercially reasonable protections of the platform (e.g., SOC‑2/ISO practices).

· The Contractor shall not require any transfer of VA PII, PHI, or sensitive data.

6.0 Section 508 Accessibility Requirements

The Contractor shall provide a current VPAT/Accessibility Conformance Report (ACR).

The system shall comply with Section 508 requirements.

7.0 Period of Performance

· Base Period: 15 July 2026 – 14 July 2027

· Option Year 1: 15 July 2027 – 14 July 2028

· Option Year 2: 15 July 2028 – 14 July 2029

· Option Year 3: 15 July 2029 – 14 July 2030

· Option Year 4: 15 July 2030 – 14 July 2031

8.0 Place of Performance

Services shall be performed at the Contractor’s site.

The system shall be accessed by VISN 10 staff online through web browsers or mobile applications.

9.0 Hours of Operation

The system shall be available 24/7/365.

Customer and technical support shall be available via phone and email 24/7.

10.0 Government‑Furnished Property/Information (GFP/GFI)

None.

11.0 Deliverables

· User Access: System access for all authorized VISN 10 users (upon award; maintained continuously).

· Monthly Usage Reports: Session counts, searches, and document retrieval totals, emailed to the VISN POC.

· Training Materials: Online tutorials, guides, and user documentation (upon award; updates as available).

· Virtual Live Training: Provided upon Government request (Quarterly as needed and coordinated with VISN POC’s).

· VPAT/ACR: Accessibility compliance documentation (upon award; updated if platform changes).

· Technical Support: Helpdesk access (phone/email), 24/7 availability.

12.0 Performance Standards & Acceptable Quality Levels (AQL)

13.0 Invoicing and Payment

13.1 Payment Conditions

Rates:

· Contractor will provide a firm-fixed price rate for each designated period. No pass‑through costs due to disposal, fuel, travel, or host site increases will be passed on to the Government. All labor, equipment, management, disposal, or travel fees for this contract shall be included in the scheduled line‑item cost provided to the Government.

Invoices:

· Payment shall be made monthly in arrears by way of a properly prepared detailed invoice validated by the VISN POC.

· Under no circumstances will the Government pre‑pay for services rendered.

· Invoices must be sent electronically through the VA Tungsten Network Portal.

· All invoices shall be delivered to Tungsten Network within 10 days after the first of the month or performance period.

A properly prepared invoice shall contain:

· Invoice Number and Date services were provided

· Contract Number

· Contractor’s Name and Address

· Accurate Purchase Order Number

· CLIN & Date of service / period of supply

· Description of Supply or Service provided, broken down by site

· Total amount due

Payments:

· Payments will be made monthly in arrears in accordance with FAR 52.232‑25, Prompt Payment. Payments will be based on the rates established during the solicitation phase, provided all performance requirements identified in this PWS are fully met.

14.0 Embedded Quality Assurance Surveillance Plan (QASP)

Purpose:

This QASP describes how the Government will monitor Contractor performance against the PWS requirements and the Performance Standards/AQLs.

Roles:

· Contracting Officer (CO): Overall authority; handles contractual actions.

· VISN Point of Contact (POC): Day‑to‑day technical oversight; reviews deliverables, usage reports, and support responsiveness; documents performance findings.

Methods of Surveillance:

· Random Sampling: Periodic spot checks of system availability, search speed, and content accuracy.

· 100% Inspection of Deliverables: Monthly usage report timeliness and completeness.

· Customer Feedback: Collection and review of user feedback through the VISN POC.

Performance Thresholds & Remedies:

· If the Contractor fails to meet any AQL, the VISN POC will notify the CO.

· The CO may require a Corrective Action Plan (CAP) with timelines to remedy deficiencies.

· Persistent or material deficiencies may result in contractual remedies per the FAR and the terms of the contract.

Service Contract Labor Standards are applicable to this contract.

All applicable Wage Determinations can be found at www.SAM.gov or by clicking wage determination number below.

Virtual Requirement: This solicitation is virtual in nature and will be governed by: FAR 52.222-49, “Service Contract Labor Standards – Place of Performance Unknown” (MAY 2014) (DEVIATION NOV 2025)

Any requirements that are performed remotely (Web, Telephonic) shall utilize Wage Determinations based upon where the vendor’s employee is performing the work.

The full text of FAR and VAAR provisions or clauses may be accessed electronically at http://acquisition.gov/comp/far/index.html.

The following solicitation provisions apply to this acquisition:

1. FAR 52.212-1, “Instructions to Offerors–Commercial Products and Commercial Services”

ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021) Provisions that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The version of FAR 52.212-1 in the addendum is tailored for Simplified Acquisition Procedures and supersedes the current version of FAR 52.212-1 contained in the FAR.

The following provision is incorporated into 52.212-1 as an addendum to this solicitation:

FAR 52.252-1 Solicitation Provisions Incorporated by Reference (Feb 1998) This solicitation incorporates one or more solicitation provisions by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The offeror is cautioned that the listed provisions may include blocks that must be completed by the offeror and submitted with its quotation or offer. In lieu of submitting the full text of those provisions, the offeror may identify the provision by paragraph identifier and provide the appropriate information with its quotation or offer. Also, the full text of a solicitation provision may be accessed electronically at this/these address(es):

· https://www.acquisition.gov/far-overhaul/far-part-deviation-guide/far-overhaul-part-52#FAR_52_252_1 (FAR)

· http://www.va.gov/oal/library/vaar/index.asp (VAAR) (End of provision)

· FAR 52.203-11, “Certification and Disclosure Regarding Payments to Influence Certain Federal Transactions” (SEP 2024)

· FAR 52.203-18, “Prohibition on Contracting with Entities that Require Certain Internal Confidentiality Agreements or Statements – Representation” (JAN 2017)

· FAR 52.204-7, “System for Award Management” (OCT 2018)

· FAR 52.229-11, “Tax on Certain Foreign Procurements – Notice and Representation” (JUN 2020) (DEVIATION SEP 2025)

· FAR 52.233-2, “Service of Protest” (SEP 2006) (Deviation NOV 2025)

· VAAR 852.209-70, “Organizational Conflicts of Interest (OCT 2020)

· VAAR 852.215-72, “Notice of Intent to Re-Solicit” (OCT 2019)

· VAAR 852.233-70, “Protest Content/Alternative Dispute Resolution” (OCT 2018)

· VAAR 852.233-71, “Alternate Protest Procedure” (OCT 2018)

· VAAR 852.239-71, “Information System Security Plan and Accreditation” (FEB 2023)

· VAAR 852.239-75, “Information and Communication Technology Accessibility Notice” (FEB 2023)

· VAAR 852.252-70, “Solicitation Provisions or Clauses Incorporated by Reference” (JAN 2008)

· VAAR 852.273-70, “Late Offers” (NOV 2021)

The following provisions are incorporated into 52.212-1 as an addendum to this contract:

FAR 52.219-1 SMALL BUSINESS PROGRAM REPRESENTATIONS (FEB 2024)

(a) Definitions. As used in this provision- Economically disadvantaged women-owned small business (EDWOSB) concern means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States and who are economically disadvantaged in accordance with 13 CFR part 127, and the concern is certified by SBA or an approved third-party certifier in accordance with 13 CFR 127.300. It automatically qualifies as a women-owned small business concern eligible under the WOSB Program.

Service-disabled veteran-owned small business (SDVOSB) concern means a small business concern- (1)

(i) Not less than 51 percent of which is owned and controlled by one or more service-disabled veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled veterans; and

(ii) The management and daily business operations of which are controlled by one or more service-disabled veterans or, in the case of a service-disabled veteran with permanent and severe disability, the spouse or permanent caregiver of such veteran or;

(2) A small business concern eligible under the SDVOSB Program in accordance with 13 CFR part 128 (see subpart 19.14).

(3) Service-disabled veteran, as used in this definition, means a veteran as defined in 38 U.S.C. 101(2), with a disability that is service-connected, as defined in 38 U.S.C. 101(16), with a disability that is service-connected, as defined in 38 U.S.C. 101(16), and who is registered in the Beneficiary Identification and Records Locator Subsystem, or successor system that is maintained by the Department of Veterans Affairs’ Veterans Benefits Administration, as a service-disabled veteran.

Service-disabled veteran-owned small business (SDVOSB) concern eligible under the SDVOSB Program means an SDVOSB concern that—

(1) Effective January 1, 2024, is designated in the System for Award Management (SAM) as certified by the Small Business Administration (SBA) in accordance with 13 CFR 128.300; or

(2) Has represented that it is an SDVOSB concern in SAM and submitted a complete application for certification to SBA on or before December 31, 2023.

Service-disabled veteran-owned small business (SDVOSB) Program means a program that authorizes contracting officers to limit competition, including award on a sole-source basis, to SDVOSB concerns eligible under the SDVOSB Program.

Small business concern—

(1) Means a concern, including its affiliates, that is independently owned and operated, not dominant in its field of operation, and qualified as a small business under the criteria in 13 CFR part 121 and the size standard in paragraph (b) of this provision.

(2) Affiliates, as used in this definition, means business concerns, one of whom directly or indirectly controls or has the power to control the others, or a third party or parties control or have the power to control the others. In determining whether affiliation exists, consideration is given to all appropriate factors including common ownership, common management, and contractual relationships. SBA determines affiliation based on the factors set forth at 13 CFR 121.103.

Small disadvantaged business concern, consistent with 13 CFR 124.1001, means a small business concern under the size standard applicable to the acquisition, that-

(1) Is at least 51 percent unconditionally and directly owned (as defined at 13 CFR 124.105) by-

(i) One or more socially disadvantaged (as defined at 13 CFR 124.103) and economically disadvantaged (as defined at 13 CFR 124.104) individuals who are citizens of the United States, and

(ii) Each individual claiming economic disadvantage has a net worth not exceeding the threshold at 13 CFR 124.104(c)(2) after taking into account the applicable exclusions set forth at 13 CFR 124.104(c)(2); and

(2) The management and daily business operations of which are controlled (as defined at 13 CFR 124.106) by individuals who meet the criteria in paragraphs (1)(i) and (ii) of this definition.

Veteran-owned small business concern means a small business concern-

(1) Not less than 51 percent of which is owned by one or more veterans (as defined at 38 U.S.C.101(2)) or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more veterans; and

(2) The management and daily business operations of which are controlled by one or more veterans.

Women-owned small business concern means a small business concern-

(1) That is at least 51 percent owned by one or more women; or, in the case of any publicly owned business, at least 51 percent of the stock of which is owned by one or more women; and

(2) Whose management and daily business operations are controlled by one or more women.

Women-owned small business (WOSB) concern eligible under the WOSB Program (in accordance with 13 CFR part 127) means a small business concern that is at least 51 percent directly and unconditionally owned by, and the management and daily business operations of which are controlled by, one or more women who are citizens of the United States, and the concern is certified by SBA or an approved third-party certifier in accordance with 13 CFR 127.300.

(b)

(1) The North American Industry Classification System (NAICS) code for this acquisition is 513210 – Software Publishers.

(2) The small business size standard is $ 47.0 Million

(3) The small business size standard for a concern that submits an offer, other than on a construction or service acquisition, but proposes to furnish an end item that it did not itself manufacture, process, or produce (i.e., nonmanufacturer), is 500 employees, or 150 employees for information technology value-added resellers under NAICS code 541519, if the acquisition—

(i) Is set aside for small business and has a value above the simplified acquisition threshold;

(ii) Uses the HUBZone price evaluation preference regardless of dollar value, unless the offeror waives the price evaluation preference; or

(iii) Is an 8(a), HUBZone, service-disabled veteran-owned, economically disadvantaged women-owned, or women-owned small business set-aside or sole-source award regardless of dollar value.

(c) Representations.

(1) The offeror represents as part of its offer that—

(i) it □ is, □ is not a small business concern; or

(ii) It □ is, □ is not a small business joint venture that complies with the requirements of 13 CFR 121.103(h) and 13 CFR 125.8(a) and (b). [ The offeror shall enter the name and unique entity identifier of each party to the joint venture: __.]

(2) [Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.] The offeror represents that it □ is, □ is not, a small disadvantaged business concern as defined in 13 CFR 124.1001.

(3) [Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.] The offeror represents as part of its offer that it □ is, □ is not a women-owned small business concern.

(4) Women-owned small business (WOSB) joint venture eligible under the WOSB Program. The offeror represents as part of its offer that it □ is, □ is not a joint venture that complies with the requirements of 13 CFR 127.506(a) through (c). [ The offeror shall enter the name and unique entity identifier of each party to the joint venture: __.]

(5) Economically disadvantaged women-owned small business (EDWOSB) joint venture. The offeror represents as part of its offer that it □ is, □ is not a joint venture that complies with the requirements of 13 CFR 127.506(a) through (c). [ The offeror shall enter the name and unique entity identifier of each party to the joint venture: __.]

(6) Veteran-owned small business concern. [Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.] The offeror represents as part of its offer that it □ is, □ is not a veteran-owned small business concern.

(7) SDVOSB concern. [Complete only if the offeror represented itself as a veteran-owned small business concern in paragraph (c)(6) of this provision.] The offeror represents as part of its offer that it □ is, □ is not an SDVOSB concern.

(8) SDVOSB joint venture eligible under the SDVOSB Program. [Complete only if the offeror represented itself as a SDVOSB concern in paragraph (c)(7) of this provision]. The offeror represents as part of its offer that it □ is, □ is not a SDVOSB joint venture eligible under the SDVOSB Program that complies with the requirements of 13 CFR 128.402. [ The offeror shall enter the name and unique entity identifier of each party to the joint venture:__.]

(9) HUBZone small business concern. [Complete only if the offeror represented itself as a small business concern in paragraph (c)(1) of this provision.] The offeror represents, as part of its offer, that—

(i) It □ is, □ is not a HUBZone small business concern listed, on the date of this representation, as having been certified by SBA as a HUBZone small business concern in the Dynamic Small Business Search and SAM, and will attempt to maintain an employment rate of HUBZone residents of 35 percent of its employees during performance of a HUBZone contract (see 13 CFR 126.200(e)(1)); and

(ii) It □ is, □ is not a HUBZone joint venture that complies with the requirements of 13 CFR 126.616(a) through (c). [ The offeror shall enter the name and unique entity identifier of each party to the joint venture: __.] Each HUBZone small business concern participating in the HUBZone joint venture shall provide representation of its HUBZone status.

(d) Notice. Under 15 U.S.C. 645(d), any person who misrepresents a firm’s status as a business concern that is small, HUBZone small, small disadvantaged, service-disabled veteran-owned small, economically disadvantaged women-owned small, or women-owned small eligible under the WOSB Program in order to obtain a contract to be awarded under the preference programs established pursuant to section 8, 9, 15, 31, and 36 of the Small Business Act or any other provision of Federal law that specifically references section 8(d) for a definition of program eligibility, shall-

(1) Be punished by imposition of fine, imprisonment, or both;

(2) Be subject to administrative remedies, including suspension and debarment; and

(3) Be ineligible for participation in programs conducted under the authority of the Act.

(End of provision) (End of FAR 52.212-1)

52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES.

(a) Evaluation factors. The Government will award a contract resulting from this solicitation to the responsible Offeror whose offer conforming to the solicitation will be most advantageous to the Government, price and other factors considered. The following factors will be used to evaluate offers:

· Comparative Evaluation Procedures (Factors below in no specific order of importance)

· Administrative

· Technical

· Past Performance

· Price

(b) Options (if applicable). The Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement. The Government may determine that an offer is unacceptable if the option prices are significantly unbalanced. The evaluation of options does not obligate the Government to exercise the option(s).

(c) Notice of award. A written notice of award or acceptance of an offer furnished to the successful Offeror within the time for acceptance specified in the offer, shall result in a binding contract without further action by either party. Before the offer’s specified expiration time, the Government may accept an offer (or part of an offer), whether or not there are negotiations after its receipt, unless a written notice of withdrawal is received before award.

(End of provision) Offerors must complete annual representations and certifications electronically via the System for Award Management (SAM) website located at https://www.sam.gov/portal

The following contract clauses apply to this acquisition:

· FAR 52.212-4, “Contract Terms and Conditions–Commercial Products and Commercial Services” (NOV 2023)

FAR 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

· https://www.acquisition.gov/far-overhaul/far-part-deviation-guide/far-overhaul-part-52#FAR_52_252_2 (FAR)

· http://www.va.gov/oal/library/vaar/index.asp (VAAR)

(End of clause)

ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS

· FAR 52.203-6, ALT I. “Restrictions on Subcontractor Sales to the Government” (NOV 2021)

· FAR 52.203-17, “Contractor Employee Whistleblower Rights” (NOV 2023)

· FAR 52.203-19, “Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements” (JAN 2017)

· FAR 52.204-13, “System for Award Management Maintenance” (OCT 2018)

· FAR 52.204-18, “Commercial and Government Entity Code Maintenance” (AUG 2020) (DEVIATION NOV 2025)

· FAR 52.209-6, “Protecting the Government's Interest When Subcontracting with Contractors Debarred, Suspended, Proposed for Debarment, or Voluntarily Excluded” (JAN 2025) (DEVIATION NOV 2025)

· FAR 52.209-10, “Prohibition on Contracting with Inverted Domestic Corporations” (NOV 2015) (DEVIATION NOV 2025)

· FAR 52.219-1, “Small Business Program Representations” (FEB 2024) (DEVIATION NOV 2025)

· FAR 52.219-6, “Notice of Total Small Business Set-Aside” (NOV 2020) (DEVIATION NOV 2025)

· FAR 52.219-8, “Utilization of Small Business Concerns” (JAN 2025) (DEVIATION NOV 2025)

· FAR 52.219-28, “Post Award Small Business Program Rerepresentation (JAN 2025)

· FAR 52.219-14, “Limitations on Subcontracting” (OCT 2022) (DEVIATION NOV 2025)

· FAR 52.222-35, “Equal Opportunity for Veterans” (JUN 2020) (DEVIATION NOV 2025)

· FAR 52.222-36, “Equal Opportunity for Workers with Disabilities” (JUN 2020) (DEVIATION NOV 2025)

· FAR 52.222-37, “Employment Reports on Veterans” (JUN 2020) (DEVIATION NOV 2025)

· FAR 52.222-40, “Notification of Employee Rights Under the National Labor Relations Act” (DEC 2010) (DEVIATION NOV 2025)

· FAR 52.222-41, “Service Contract Labor Standards” (AUG 2018) (DEVIATION NOV 2025)

· FAR 52.222-42, “Statement of Equivalent Rates for Federal Hires” (MAY 2014)

· FAR 52.222-43, “Fair Labor Standards Act and Service Contract Labor Standards-Price Adjustment (Multiple Year and Option Contracts)” (AUG 2018) (DEVIATION NOV 2025)

· FAR 52.222-44, “Fair Labor Standards Act and Service Contract Labor Standards-Price Adjustment” (MAY 2014) (DEVIATION NOV 2025)

· FAR 52.222-49, “Service Contract Labor Standards – Place of Performance Unknown” (MAY 2014) (DEVIATION NOV 2025)

· FAR 52.222-50, “Combating Trafficking in Persons” (NOV 2021)

· FAR 52.222-55, “Minimum Wages for Contractor Workers Under Executive Order 14026” (JAN 2022) (DEVIATION NOV 2025)

· FAR 52.222-62, “Paid Sick Leave Under Executive Order” 13706. (JAN 2022)

· FAR 52.226-8, “Encouraging Contractor Policies to Ban Text Messaging While Driving” (MAY 2024)

· FAR 52.229-3, “Federal, State, and Local Taxes (State and Local Adjustments) (FEB 2013) (DEV SEP 2025)

· FAR 52.229-12, “Tax on Certain Foreign Procurements” (FEB 2021) (DEVIATION SEP 2025)

· FAR 52.232-33, “Payment by Electronic Funds Transfer-System for Award Management” (OCT 2018)

· FAR 52.232-40, “Providing Accelerated Payments to Small Business Subcontractors” (MAR 2023)

· FAR 52.233-3, “Protest after Award” (AUG 1996) (DEVIATION NOV 2025)

· FAR 52.233-4, “Applicable Law for Breach of Contract Claim” (OCT 2004) (DEVIATION NOV 2025)

· FAR 52.237-3, “Continuity of Services” (JAN 1991)

· FAR 52.240-91, “Security Prohibitions and Exclusions” (DEVIATION NOV 2025)

· FAR 52.244-6, “Subcontracts for Commercial Products and Commercial Services” (JAN 2025)

· VAAR 852.203-70, “Commercial Advertising” (MAY 2018)

· VAAR 852.219-73, “VA Notice to Total Set-Aside for Certified Service-Disabled Veteran-Owned Small Businesses” (JAN 2023) (DEVIATION)

· VAAR 852.222-71, “Compliance with Executive Order 13899” (DEVIATION) (APR 2025)

· VAAR 852.232-72, “Electronic Submission of Payment Requests” (NOV 2018)

· VAAR 852.223-71, “Safety and Health” (SEP 2019)

· VAAR 852.239-70, “Security Requirements for Information Technology Resources” (FEB 2023)

· VAAR 852.239-76, “Information and Communication Technology Accessibility” (FEB 2023)

· VAAR 852.424-71, “Administrative Contracting Officer” (OCT 2020)

FAR 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days of contract expiration.

(End of clause)

FAR 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 days before the contract expires; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 30 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed 5 Years.

(End of clause)

FAR 52.252-6 AUTHORIZED DEVIATIONS IN CLAUSES (NOV 2020)

(a) The use in this solicitation or contract of any Federal Acquisition Regulation (48 CFR Chapter 1) clause with an authorized deviation is indicated by the addition of "(DEVIATION)" after the date of the clause.

(b) The use in this solicitation or contract of any _____ [insert regulation name] (48 CFR _____) clause with an authorized deviation is indicated by the addition of "(DEVIATION)" after the name of the regulation.

(End of clause)

VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023) (DEVIATION)

(a) Pursuant to 38 U.S.C. 8127(l)(2), the offeror certifies that—

(1) If awarded a contract (see FAR 2.101 definition), it will comply with the limitations on subcontracting requirement as provided in the solicitation and the resultant contract, as follows: [Contracting Officer check the appropriate box below based on the predominant NAICS code assigned to the instant acquisition as set forth in FAR 19.102.]

(i) [X] Services. In the case of a contract for services (except construction), the contractor will not pay more than 50% of the amount paid by the government to it to firms that are not certified SDVOSBs listed in the SBA certification database as set forth in 852.219-73 or certified VOSBs listed in the SBA certification database as set forth in 852.219-74. Any work that a similarly situated certified SDVOSB/VOSB subcontractor further subcontracts will count towards the 50% subcontract amount that cannot be exceeded. Other direct costs may be excluded to the extent they are not the principal purpose of the acquisition and small business concerns do not provide the service as set forth in 13 CFR 125.6.

(ii) [ ] General construction. In the case of a contract for general construction, the contractor will not pay more than 85% of the amount paid by the government to it to firms that are not certified SDVOSBs listed in the SBA certification database as set forth in 852.219-73 or certified VOSBs listed in the SBA certification database as set forth in 852.219-74. Any work that a similarly situated certified SDBOSB/VOSB subcontractor further subcontracts will count towards the 85% subcontract amount that cannot be exceeded. Cost of materials are excluded and not considered to be subcontracted.

(iii) [ ] Special trade construction contractors. In the case of a contract for special trade contractors, the contractor will not pay more than 75% of the amount paid by the government to it to firms that are not certified SDVOSBs listed in the SBA certification database as set forth in 852.219-73 or certified VOSBs listed in the SBA certification database as set forth in 852.219-74. Any work that a similarly situated certified SDBOSB/VOSB subcontractor further subcontracts will count towards the 75% subcontract amount that cannot be exceeded. Cost of materials are excluded and not considered to be subcontracted.

(2)The offeror acknowledges that this certification concerns a matter within the jurisdiction of an Agency of the United States. The offeror further acknowledges that this certification is subject to Title 18, United States Code, Section 1001, and, as such, a false, fictitious, or fraudulent certification may render the offeror subject to criminal, civil, or administrative penalties, including prosecution.

(3) If VA determines that an SDVOSB/VOSB awarded a contract pursuant to 38 U.S.C. 8127 did not act in good faith, such SDVOSB/VOSB shall be subject to any or all of the following:

(i) Referral to the VA Suspension and Debarment Committee;

(ii) A fine under section 16(g)(1) of the Small Business Act (15 U.S.C. 645(g)(1)); and

(iii) Prosecution for violating 18 U.S.C. 1001.

(b)The offeror represents and understands that by submission of its offer and award of a contract it may be required to provide copies of documents or records to VA that VA may review to determine whether the offeror complied with the limitations on subcontracting requirement specified in the contract. Contracting officers may, at their discretion, require the contractor to demonstrate its compliance with the limitations on subcontracting at any time during performance and upon completion of a contract if the information regarding such compliance is not already available to the contracting officer. Evidence of compliance includes, but is not limited to, invoices, copies of subcontracts, or a list of the value of tasks performed.

(c)The offeror further agrees to cooperate fully and make available any documents or records as may be required to enable VA to determine compliance with the limitations on subcontracting requirement. The offeror understands that failure to provide documents as requested by VA may result in remedial action as the Government deems appropriate.

(d)Offeror completed certification/fill-in required. The formal certification must be completed, signed and returned with the offeror’s bid, quotation, or proposal. The Government will not consider offers for award from offerors that do not provide the certification, and all such responses will be deemed ineligible for evaluation and award.

Certification:

I hereby certify that if awarded the contract, [insert name of offeror] will comply with the limitations on subcontracting specified in this clause and in the resultant contract.I further certify that I am authorized to execute this certification on behalf of [insert name of offeror].

Printed Name of Signee:________________________________________ Printed Title of Signee:_________________________________________ Signature:___________________________________________________ Date:_____________________ Company Name and Address:______________________________________ (End of clause)

(End of Addendum 52.212-4)

QUOTE PREPARATION INSTRUCTIONS

To ensure timely and equitable evaluation of quotes, offerors must follow the instructions contained herein for quote submissions. Quotes must be complete, self-sufficient, and respond directly to the requirements of this solicitation.

FAILURE TO PROVIDE ANY OF THE INFORMATION REQUESTED IN THIS SECTION MAY RESULT IN YOUR QUOTE BEING EXCLUDED FROM FURTHER CONSIDERATION FOR AWARD.

All quoters shall submit the following as separate documents:

· One PDF or Word-compatible file for each (Administrative, Technical).

· One Completed Price-Cost Schedule PDF for Pricing.

· The offeror has the option to either combine past performance into one PDF or send three individual Past Performance Questionnaires (PPQ) files at their discretion.

The files shall be named utilizing the following convention:

Vendor Firm Name – “Administrative” - 26Q0379

(The vendor will replace “Administrative” with Technical, Price, and Past Performance to match the document type they are submitting.)

If the vendor's name exceeds 15 characters, please utilize best practices for shortening the name so that it is clear and consistent across all submission documents.

· Administrative Items:

· Vendor must supply a statement which concurs with the solicitation Terms and Conditions. Vendor must also acknowledge and concur with all amendments individually. It is up to the vendor to monitor and concur with all publicized amendments even after package submission. A template is provided below in Appendix C. (Failure to provide this certification will result in the offeror being immediately excluded from award consideration).

· Cover Page with Legal Business Name, SAM UEI, Business Address, Vendor Primary Point of Contact with Phone, and email information. Cover Page shall also include any other points of contact that will be used to support this requirement. Please provide full name, email addresses, phone numbers, along with their roles (Billing, Sales, Scheduling, Transportation, etc.) A template (Appendix D) has been provided for submitting this information.

· Offerors must provide documentation from the OEM verifying they are authorized to resell or distribute the proposed software or solution. This can be in form of an OEM Authorization Letter, Authorized Reseller Certification, etc.

· The full text of VAAR clause 852.219‑75, “VA Notice of Limitations on Subcontracting – Certificate of Compliance for Services and Construction”, must be completed, signed, and dated by an authorized representative of the Offeror, and submitted in its entirety as part of the offer package. See the following instructions:

a. Mandatory Submission: The full text of VAAR 852.219‑75 must be included as submitted in the clause solicitation (2 Full Pages must be submitted). We will not accept standalone signature lines or excerpts.

b. Eligibility Requirement: Offers that do not include the complete, signed and dated text of VAAR 852.219‑75 will be considered incomplete and will not be eligible for award, per VAAR 819.7004(b)(2)

c. Signature Verification: Certifier must provide the full name, title, and date of the authorized signatory on the final page.

· Please provide a list of all subcontractors that will be utilized for this requirement and the services they will provide.

· POC Commitment: Confirm ability to keep POC information current throughout the contract (PWS §4.6).

· Compliance Attestations:

a. Security posture: Read only reference; no VA PHI/PII stored/processed/transmitted; commercially reasonable protections (e.g., SOC 2 / ISO) per PWS §5.0.

b. Section 508 notice: Acknowledge the mandatory VPAT/ACR submission in the Technical Volume; ACR/VPAT is the Government’s standard mechanism to evaluate ICT accessibility.

· Completed and signed APPENDIX B: VENDOR SUBMISSION CHECKLIST

· Pricing items:

· Provide your pricing for this requirement in the Price-Cost Schedule area above, Pricing shall not be submitted anywhere else in response. Any deviations from this may result in your quote being excluded for consideration for award.

· Technical Items:

· Provide a clear narrative and evidentiary materials showing how the proposed platform meets all PWS technical requirements (Sections 4.1–4.5, and §6.0), including:

A. Platform & Content Capability

· Unified search across drug, toxicology, disease management, and patient education sources with advanced search functions (PWS §4.1).

· Clinical content matching PWS §4.2–§4.4, including:

· Medication monographs (dosing, administration, contraindications, precautions, adverse effects with frequency).

· Black Box Warnings and REMS details with FDA links.

· Off‑label use summaries with evidence ratings.

· Pregnancy/lactation content (teratogenicity, placenta passage, management guidance).

· Hazardous drug screening (NIOSH, USP <800>).

· Medication administration guidance (e.g., crush/open).

· Interaction database (drug‑drug, nutrient/food, ethanol, disease, herbal) with severity and management.

· Alternative medicine monographs (herbal/vitamin/mineral/dietary supplements).

· Comparative drug tables; pill identification.

· Medical calculators (e.g., CrCl, IBW, aminoglycoside dosing, risk calculators).

· Patient education materials.

· ISMP linkage for applicable medications.

· IV compatibility database (e.g., Trissel’s) with compatibility, concentrations, stability, reconstitution, and references.

B. Performance & Access

· Anytime/anywhere access (VA and non‑VA networks) and mobile (iOS/Android) support (PWS §4.1).

· Demonstrate ≤ 2‑second search result performance under standard conditions and ≥ 99% uptime (provide SLA and recent 12‑month uptime metrics) (PWS §4.5).

C. Security Requirements (PWS §5.0)

· Confirm no storage/processing/transmission of VA PHI/PII (read‑only reference).

· Provide SOC 2/ISO summaries if available.

D. Mandatory Section 508 Accessibility – VPAT/ACR (Required at Submission)

· Submit a current VPAT/ACR (Rev508 or RevINT, v2.x or later) covering web and mobile applications.

· The VPAT/ACR must indicate conformance to WCAG 2.x Level A/AA and the Revised Section 508 standards; incomplete or missing VPAT/ACR will be rated DOES NOT MEET. (Agencies rely on the vendor’s ACR to evaluate accessibility; using the VPAT template is the common method to produce the ACR.)

E. Mandatory Temporary Access for Evaluation (45 days)

· Provide working credentials (URL + username/password or token) granting fully functional access to the platform for 45 calendar days from the RFQ closing date.

· Access must reflect production features (not demo‑limited) and enable VISN 10 SMEs to perform Appendix A lookup scenarios.

· Failure to provide or maintain access for the required period will be rated DOES NOT MEET.

F. Quality Control & Support

· Quality Control Plan: Describe processes for identifying/remediating performance, content, or accessibility issues.

· Customer Support & Training: 24/7 helpdesk (phone/email), training approach (self‑paced materials, live sessions), and documentation roadmap (PWS §11…