36C25026Q0379 0001.docx
DOCX document 20 KB Posted
- Attached to
- L076--VISN 10 - Online Clinical Drug Information
- Solicitation number
- 36C25026Q0379
About this file
This is an amendment to a previous combined solicitation addressing industry questions regarding quality control and support requirements for online clinical drug information services. The Department of Veterans Affairs Veterans Health Administration (VHA) VISN 10 is seeking a commercial online drug information resource for pharmacy staff across VA Medical Centers in Indiana, Michigan, and Ohio. The solicitation is set aside for Service Disabled Veteran Owned Small Businesses (SDVOSBC) with a response deadline of April 1, 2026 at 1:30 PM Eastern Time. The NAICS code is 513210 (software publishers) with a small business size standard of $47.0 million, and the PSC is L076 (Technical Representative Books/Maps/Publications).
The amendment clarifies that all training will be conducted virtually with no on-site training required, and up to four virtual training sessions per year may be held at the direction of the VISN Point of Contact, available to any VISN 10 users who wish to participate. All costs for training and deliverables must be included in the firm-fixed price quote. Vendors must provide a quality control plan describing processes for identifying and remediating performance, content, or accessibility issues; 24/7 customer support and training (self-paced materials and live sessions); and monthly usage reports (sessions, searches, document retrievals) to the VISN POC. The contracting office is located at the Department of Veterans Affairs Network Contracting Office 10 in Kettering, Ohio, with the point of contact being Contracting Officer Josh Kovar. VISN 10 encompasses 10 facilities across the three-state region with a total of 1,063 authorized staffed beds.
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Other files
| File | Type | Posted |
|---|---|---|
| 36C25026Q0379 0004.docx | DOCX document | |
| 36C25026Q0379 0003.docx | DOCX document | |
| 36C25026Q0379 0002.docx | DOCX document | |
| 36C25026Q0379.docx | DOCX document | |
| 26Q0379 - PPQ - Vendor Name.pdf |
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Amendment to a Previous Combined Solicitation
Amendment to a Previous Combined Solicitation
| SUBJECT* |
| VISN 10 - Online Clinical Drug Information |
GENERAL INFORMATION
| CONTRACTING OFFICE’S ZIP CODE* |
| 45409-1337 |
| SOLICITATION NUMBER* |
| 36C25026Q0379 |
| RESPONSE DATE/TIME/ZONE |
| 04-01-2026 13:30 EASTERN TIME, NEW YORK, USA |
| ARCHIVE |
| 60 DAYS AFTER THE RESPONSE DATE |
| RECOVERY ACT FUNDS |
| N |
| SET-ASIDE |
| SDVOSBC |
| PRODUCT SERVICE CODE* |
| L076 |
| NAICS CODE* |
| 513210 |
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs Network Contracting Office (NCO 10) 3140 Governor’s Place Blvd. Suite 210 Kettering OH 45409-1337
POINT OF CONTACT*
Contracting Officer Josh Kovar Joshua.Kovar@va.gov
All Questions shall be emailed to POC above before QA deadline.
PLACE OF PERFORMANCE
| ADDRESS |
| US Department of Veterans Affairs |
VHA VISN 10 VA Medical Centers
VA Facilities across Indiana, Michigan and Ohio
POSTAL CODE
COUNTRY
ADDITIONAL INFORMATION
AGENCY’S URL
URL DESCRIPTION
AGENCY CONTACT’S EMAIL ADDRESS
EMAIL DESCRIPTION
DESCRIPTION
The purpose of this solicitation amendment is to provide answers to questions from industry.
Our questions primarily revolve around Page 22, Letter F. Quality Control & Support. Specifically, the mention of On-site training.
A. Quote Preparation Instructions, Letter F (Quality Control & Support is hereby changed to the following.
Quality Control & Support
• Quality Control Plan: Describe processes for identifying/remediating performance, content, or accessibility issues.
• Customer Support & Training: 24/7 helpdesk (phone/email), training approach (self-paced materials, live sessions), and documentation roadmap (PWS §11 deliverables: training materials, VIRTUAL training upon request, technical support).
• Usage Reporting: Confirm ability to deliver Monthly Usage Reports (sessions, searches, document retrievals) to the VISN POC (PWS §11).
B. Any requested trainings will be conducted virtually. Training sessions may or may not be requested during the year; however, if requested, they will be scheduled at the direction of the VISN POC. Up to four sessions per year may be held, and they will be available to any VISN 10 users who wish to participate.
Question 1 – Locations Please confirm at which locations on-site training may be required. Specifically, is on-site training expected at all VISN 10 VAMCs and associated CBOCs, or only at select facilities as requested by the VISN POC?
a. See highlighted above.
Question 2 – Frequency / Annual Cap Is there an expected or maximum number of on-site training sessions per contract year (base and option years)? If so, please provide an estimated annual quantity.
a. See highlighted above.
Question 3 – Per-Site Limitation Is there any limitation on the number of on-site training sessions that may be requested per individual facility (VAMC or CBOC) within a contract year?
a. See highlighted above.
Question 4 – Cost Treatment Should all on-site training (including travel and associated costs) be included in the firm-fixed price, or will additional on-site training beyond any defined baseline be handled via modification or separate CLINs?
a. There will be no on-site training. All costs for training and any other deliverables shall be fully burdened in the firm-fixed price quoted for the specified period.
Question 5 – Bed Count Can you please confirm the total number of staffed beds in VISN 10?
A. The table below has all of the authorized bed counts for all facilities within VISN 10.
| VISN 10 Facility |
| Address of Main Facility |
| Authorized Bed Count* |
| Ann Arbor VA Healthcare System |
| 2215 Fuller Rd |
Ann Arbor, MI 48105
| VA Battle Creek Healthcare System |
| 5500 Armstrong Rd |
Battle Creek, MI 49037
| VA Chillicothe Healthcare System |
| 17273 State Route 104 |
Chillicothe, OH 45601
| VA Cincinnati Healthcare System |
| 3200 Vine Street |
Cincinnati, OH 45220
| VA Northeast Ohio Healthcare System |
| 10701 East Boulevard |
Cleveland, OH 45601
| VA Central Ohio Healthcare System |
| 420 North James Rd |
Columbus, OH 43219
| VA Dayton Healthcare System |
| 4100 West Third Street |
Dayton, OH 45428
| VA Detroit Healthcare System |
| 4646 John R St |
Detroit, MI 48201
| VA Indiana Healthcare System |
| 1481 West 10th St |
Indianapolis, IN 46202
| VA Northern Indiana Healthcare System |
| Marion |
1700 East 38th St Marion, IN 46953
Fort Wayne 2121 Lake Ave Fort Wayne, IN 46805 Total: 91 Marion: 65 Fort Wayne: 26
| VA Saginaw Healthcare System |
| 1500 Weiss St |
Saginaw, MI 48602
*Authorized bed count does not include community living center (CLC)/nursing home and domiciliary beds.
| *= Required Field |
| Amendment to a Previous Combined Solicitation |
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Amendment to a Previous Combined Solicitation
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