36C25024Q0321.docx
DOCX document 168 KB Posted
- Solicitation number
- 36C25024Q0321
About this file
This is a solicitation for linen and laundry services at two Department of Veterans Affairs facilities in Ann Arbor, Michigan. The contractor will be required to launder, process, and deliver linens including sheets, towels, blankets, and other items at the VA Ann Arbor Fisher House and VA Green Road Sleep Clinic. The contract has a base year and one option year with a minimum value of $5,000 and maximum value of $525,000 over the life of the contract. Pricing is to be provided using the Price/Cost Schedule included to establish firm fixed prices for laundering various categories of linens. Offers are due by 3:00 PM EDT on March 15, 2024. Award is expected to occur on or around May 29, 2024. The solicitation includes the required performance work statement outlining service requirements, quality standards, and inventories of linens at each facility.
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Other files
| File | Type | Posted |
|---|---|---|
| 36C25024Q0321 0001.docx | DOCX document | |
| WD No. 2015-4833 Rev. 24.pdf | ||
| Solicitation Attachment A - Fisher House and Green Rd Pricing Worksheet.xlsx | XLSX spreadsheet | |
| Solicitation Attachment B - Fisher House Examples - Top Sheet and Linen Layout.pdf | ||
| Solicitation Attachment C - Quality Assurance Surveillance Plan.docx | DOCX document |
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Text version
36C25024Q0321
PAGE 1 OF
1. REQUISITION NO.
2. CONTRACT NO.
3. AWARD/EFFECTIVE DATE
4. ORDER NO.
5. SOLICITATION NUMBER
6. SOLICITATION ISSUE DATE
a. NAME
b. TELEPHONE NO. (No Collect Calls)
8. OFFER DUE DATE/LOCAL
TIME
9. ISSUED BY
CODE
10. THIS ACQUISITION IS
UNRESTRICTED OR
SET ASIDE:
% FOR:
SMALL BUSINESS
HUBZONE SMALL
BUSINESS
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
WOMEN-OWNED SMALL BUSINESS
(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
EDWOSB
8(A)
NAICS:
SIZE STANDARD:
11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
12. DISCOUNT TERMS
13a. THIS CONTRACT IS A
RATED ORDER UNDER
DPAS (15 CFR 700)
13b. RATING
14. METHOD OF SOLICITATION
RFQ
IFB
RFP
15. DELIVER TO
CODE
16. ADMINISTERED BY
CODE
17a. CONTRACTOR/OFFEROR
CODE
FACILITY CODE
18a. PAYMENT WILL BE MADE BY
CODE
TELEPHONE NO.
UEI:
EFT:
PHONE:
FAX:
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED
SEE ADDENDUM
19.
20.
21.
22.
23.
24.
ITEM NO.
SCHEDULE OF SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
(Use Reverse and/or Attach Additional Sheets as Necessary)
25. ACCOUNTING AND APPROPRIATION DATA
26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED.
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA
ARE
ARE NOT ATTACHED
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________
29. AWARD OF CONTRACT: REF. ___________________________________ OFFER
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND
DATED ________________________________. YOUR OFFER ON SOLICITATION
DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY
(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE
ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED
SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED
AUTHORIZED FOR LOCAL REPRODUCTION
(REV. NOV 2021)
PREVIOUS EDITION IS NOT USABLE
Prescribed by GSA - FAR (48 CFR) 53.212
7. FOR SOLICITATION
INFORMATION CALL:
STANDARD FORM 1449
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
36C25024Q0321 03-18-2024 Alexis Alexander
(734) 222-7169 04-01-2024 3pm
EDT
36C250 Department of Veterans Affairs Network Contracting Office 10 2215 Fuller Road Ann Arbor MI 48105 X X 812331 $40 Million N/A X 36C506 Department of Veterans Affairs LTC Charles S. Kettles VA Medical Center 2215 Fuller Road Ann Arbor MI 48105 36C250 Department of Veterans Affairs Network Contracting Office 10 2215 Fuller Road Ann Arbor MI 48105
Department of Veterans Affairs Financial Management System PO Box 149971 Austin TX 78714-9971 877-353-9791 512-460-5540 X See CONTINUATION Page The Contractor shall launder, process, and deliver all linens/laundry at the VA Ann Arbor Fisher House and VA Green Rd. Sleep Clinic as detailed in the attached Performance Work Statement, clauses, and provisions contained herein.
Other locations may be added via a modification.
The ordering period for this IDIQ is two years from award.
All questions shall be emailed to:
Alexis.Alexander1@va.gov NLT 3:00PM EDT on March 15, 2024.
Subject to Service Contract Act WD # 2015-4833 Rev. 24 for Washtenaw County, Michigan. Current Wage Determinations are listed in Section D.1 below for: 16110 - Presser, Machine, Drycleaning.
TMS 20939 Privacy training required on annual basis. See COR for details.
See CONTINUATION Page x X X Jennifer A. Johnson Contracting Officer Table of Contents
| SECTION A | 1 |
| A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES | 1 |
| SECTION B - CONTINUATION OF SF 1449 BLOCKS | 4 |
| B.1 CONTRACT ADMINISTRATION DATA | 4 |
| B.2 PRICE/COST SCHEDULE | 5 |
| ITEM INFORMATION | 5 |
| B.3 PERFORMANCE WORK STATEMENT (PWS) | 21 |
| B.4 RECORDS MANAGEMENT LANGUAGE FOR CONTRACTS | 38 |
| B.5 IT CONTRACT SECURITY | 39 |
| SECTION C - CONTRACT CLAUSES | 43 |
| C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998) | 43 |
| C.2 52.216-18 ORDERING (AUG 2020) | 43 |
| C.3 52.216-19 ORDER LIMITATIONS (OCT 1995) | 44 |
| C.4 52.216-22 INDEFINITE QUANTITY (OCT 1995) | 44 |
| C.5 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999) | 45 |
| C.6 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) | 45 |
| C.7 VAAR 852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE (DEC 2022) | 45 |
| C.8 VAAR 852.203-70 COMMERCIAL ADVERTISING (MAY 2018) | 46 |
| C.9 VAAR 852.215-70 SERVICE-DISABLED VETERAN-OWNED AND VETERAN-OWNED SMALL BUSINESS EVALUATION FACTORS (OCT 2019) | 46 |
| C.10 VAAR 852.215-71 EVALUATION FACTOR COMMITMENTS (OCT 2019) | 46 |
| C.11 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018) | 47 |
| C.12 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020) | 48 |
| C.13 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (FEB 2024) | 48 |
| SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS | 56 |
| D.1 See attached document: Solicitation Attachment A - Fisher House and Green Rd Pricing Worksheet. | 56 |
| D.2 See attached document: Solicitation Attachment B - Fisher House Examples - Top Sheet and Linen Layout. | 56 |
| D.3 See attached document: Solicitation Attachment C - Quality Assurance Surveillance Plan. | 56 |
| D.4 See attached document: WD No. 2015-4833 Rev. 24. | 56 |
| SECTION E - SOLICITATION PROVISIONS | 57 |
| E.1 ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES | 57 |
| E.2 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998) | 58 |
| E.3 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021) | 58 |
| E.4 52.216-1 TYPE OF CONTRACT (APR 1984) | 61 |
| E.5 52.233-2 SERVICE OF PROTEST (SEP 2006) | 61 |
| E.6 VAAR 852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE RESOLUTION (OCT 2018) | 62 |
| E.7 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (OCT 2018) | 62 |
| E.8 VAAR 852.239-75 INFORMATION AND COMMUNICATION TECHNOLOGY ACCESSIBILITY NOTICE (FEB 2023) | 62 |
| E.9 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2021) | 63 |
| E.10 ADDENDUM TO FAR 52.212-2 EVALUATION--COMMERCIAL ITEMS | 64 |
| E.11 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2023) | 64 |
SECTION B - CONTINUATION OF SF 1449 BLOCKS
B.1 CONTRACT ADMINISTRATION DATA
1. Contract Administration: All contract administration matters will be handled by the following individuals:
a. CONTRACTOR: Company Name:
POC:
Phone:
Email:
b. GOVERNMENT: Contracting Specialist - Alexis Alexander (Alexis.Alexander1@va.gov) Department of Veterans Affairs Network Contracting Office 10 2215 Fuller Road Ann Arbor MI 48105
2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:
| [X] |
| 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or |
| [] |
| 52.232-36, Payment by Third Party |
3. INVOICES: Invoices shall be submitted in arrears:
| a. Quarterly | [] |
| b. Semi-Annually | [] |
| c. Other | [X] Monthly in arrears |
4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.
https://www.tungsten-network.com/customer-campaigns/veteransaffairs ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:
| AMENDMENT NO |
| DATE |
B.2 PRICE/COST SCHEDULE
The contractor shall furnish all the necessary qualified personnel, materials, facilities, and management resources to furnish the services set forth in the Performance Work Statement (PWS) within the terms specified and at the price(s) stated. All task orders will be awarded and modified using the pricing rates in effect at the time the work is performed.
The guaranteed minimum only applies to the Federal Government Fiscal Year in which the contract is awarded. The total minimum amount, or guaranteed minimum of this contract is $1,000.00. The minimum guaranteed amount shall be expended in the initial fiscal year in which this contract is awarded. The maximum total value of the contract, inclusive of the base year and all options exercised, shall not exceed $525,000.00. Individual task orders shall be funded annually. The Contracting Officer is the only authorized individual that can place annual task orders against this contract for the estimated amount of services for the specific timeframe, and the task orders shall be issued to the contractor. Offerors shall offer pricing for the entire estimated quantity for each CLIN.
Please complete the Price/Cost Schedule below. This will be used to determine the firm fixed prices for each category of linen/laundry for the life of the IDIQ ordering period. Please refer to the linen handling instructions in the PWS per item for information that may affect pricing.
ITEM INFORMATION
| ITEM NUMBER |
| DESCRIPTION OF SUPPLIES/SERVICES |
| QUANTITY |
| UNIT |
| UNIT PRICE |
| AMOUNT |
0.00
| __________________ |
| __________________ |
Linen/Laundry Service
The contractor shall launder, process, and deliver all linens/laundry at the VA Ann Arbor Fisher House and VA Green Road Sleep Clinic in accordance with the statement of Work.
Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001AA
0.00
| __________________ |
| __________________ |
Ann Arbor Fisher House Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001AB
| 72.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Mattress Cover/Protector (Queen) - mattress and tops Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025 PRINCIPAL NAICS CODE: 812331 - Linen Supply PRODUCT/SERVICE CODE: S209 - Housekeeping - Laundry/Drycleaning
0001AC
| 96.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Mattress Cover/Protector (Full) - mattress and tops Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001AD
| 1,256.32 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Flat Top Sheets (Queen) - embroidered decorative pleat Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001AE
| 1,389.44 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Flat Top Sheets (Full) - embroidered decorative pleat Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001AF
| 1,256.32 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Flat Bottom Sheets (Queen) Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001AG
| 1,389.44 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Flat Bottom Sheets (Full) Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001AH
| 624.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Coverlet (Queen) Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001AJ
| 832.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Coverlet (Full) Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001AK
| 1,746.16 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Euro pillow shams Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001AL
| 1,454.96 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Queen pillow shams Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001AM
| 930.80 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Queen pillowcases - embroidered decorative pleat Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001AN
| 402.96 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Euro Pillow Protectors Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001AP
| 644.64 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Pillow Protectors (Queen) Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001AQ
| 624.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Duvet Cover (Queen) Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001AR
| 832.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Duvet Cover (Full) Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001AS
| 72.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Duvet Insert (Queen) Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001AT
| 96.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Duvet Insert (Full) Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001AU
| 1,040.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Throw blanket Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001AV
| 120.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Decorative Pillows Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001AW
| 5,301.92 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Bath Towels (20x30) Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001AX
| 1,333.28 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Hand Towels (16x30) Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001AY
| 793.52 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Wash Cloths / Makeup Towel (approx. 13x13) Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001AZ
| 1,756.56 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Bathmats (22x34) Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001BA
| 240.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Shower curtains Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001BB
| 1,587.04 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Bathrobe Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001BC
| 392.08 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Top Sheet (Twin) Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001BD
| 392.08 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Fitted Bottom Sheet with attached bed skirt (Twin) Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001BE
| 84.24 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Pillowcase (Standard) Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001BF
| 312.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Down Blanket (Twin) Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001BG
| 312.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Thermal Blanket (Twin) Contract Period: Ordering Period 1 POP Begin: 05-29-2024 POP End: 05-28-2025
0001BH
0.00
| __________________ |
| __________________ |
Green Road Sleep Clinic
POP Begin: 05-29-2024 POP End: 05-28-2025
0001BJ
| 1,820.00 |
| LB |
| __________________ |
| __________________ |
Hospital-grade Sheets (top, bottom, pillow cases)
POP Begin: 05-29-2024 POP End: 05-28-2025
0001BK
| 1,820.00 |
| LB |
| __________________ |
| __________________ |
Hospital-grade Blankets
POP Begin: 05-29-2024 POP End: 05-28-2025
0001BL
| 572.00 |
| LB |
| __________________ |
| __________________ |
Hospital-grade wash cloth towels
POP Begin: 05-29-2024 POP End: 05-28-2025
0001BM
| 1,560.00 |
| LB |
| __________________ |
| __________________ |
Bed-bug Mattress Protectors
POP Begin: 05-29-2024 POP End: 05-28-2025
0.00
| __________________ |
| __________________ |
Linen/Laundry Service
The contractor shall launder, process, and deliver all linens/laundry at the VA Ann Arbor Fisher House and VA Green Road Sleep Clinic in accordance with the statement of Work.
Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AA
0.00
| __________________ |
| __________________ |
Ann Arbor Fisher House Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AB
| 72.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Mattress Cover/Protector (Queen) - mattress and tops Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AC
| 96.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Mattress Cover/Protector (Full) - mattress and tops Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AD
| 1,256.32 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Flat Top Sheets (Queen) - embroidered decorative pleat Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AE
| 1,389.44 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Flat Top Sheets (Full) - embroidered decorative pleat Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AF
| 1,256.32 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Flat Bottom Sheets (Queen) Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AG
| 1,389.44 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Flat Bottom Sheets (Full) Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AH
| 624.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Coverlet (Queen) Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AJ
| 832.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Coverlet (Full) Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AK
| 1,746.16 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Euro pillow shams Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AL
| 1,454.96 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Queen pillow shams Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AM
| 930.80 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Queen pillowcases - embroidered decorative pleat Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AN
| 402.96 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Euro Pillow Protectors Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AP
| 644.64 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Pillow Protectors (Queen) Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AQ
| 624.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Duvet Cover (Queen) Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AR
| 832.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Duvet Cover (Full) Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AS
| 72.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Duvet Insert (Queen) Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AT
| 96.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Duvet Insert (Full) Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AU
| 1,040.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Throw blanket Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AV
| 120.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Decorative Pillows Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AW
| 5,301.92 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Bath Towels (20x30 Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AX
| 1,333.28 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Hand Towels (16x30) Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AY
| 793.52 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Wash Cloths / Makeup Towel (approx. 13x13) Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001AZ
| 1,756.56 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Bathmats (22x34) Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001BA
| 240.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Shower curtains Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001BB
| 1,587.04 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Bathrobe Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001BC
| 392.08 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Top Sheet (Twin) Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001BD
| 392.08 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Fitted Bottom Sheet with attached bed skirt (Twin) Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001BE
| 84.24 |
| LB |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Pillowcase (Standard) Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001BF
| 312.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Down Blanket (Twin) Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001BG
| 312.00 |
| EA |
| __________________ |
| __________________ |
*QUANTIY is an estimate only*
Thermal Blanket (Twin) Contract Period: Ordering Period 2 POP Begin: 05-29-2025 POP End: 05-28-2026
1001BH
0.00
| __________________ |
| __________________ |
Green Road Sleep Clinic
POP Begin: 05-29-2025 POP End: 05-28-2026
1001BJ
| 1,820.00 |
| LB |
| __________________ |
| __________________ |
Hospital-grade Sheets (top, bottom, pillow cases)
POP Begin: 05-29-2025 POP End: 05-28-2026
1001BK
| 1,820.00 |
| LB |
| __________________ |
| __________________ |
Hospital-grade Blankets
POP Begin: 05-29-2025 POP End: 05-28-2026
1001BL
| 572.00 |
| LB |
| __________________ |
| __________________ |
Hospital-grade wash cloth towels
POP Begin: 05-29-2025 POP End: 05-28-2026
1001BM
| 1,560.00 |
| LB |
| __________________ |
| __________________ |
Bed-bug Mattress Protectors
POP Begin: 05-29-2025 POP End: 05-28-2026
| GRAND TOTAL |
| __________________ |
B.3 PERFORMANCE WORK STATEMENT (PWS)
1. Background The Ann Arbor VA Medical Center has a requirement for hospitality linen service at various locations, including the Ann Arbor Fisher House, the Green Road VA Clinic, and other locations in Michigan that could be added by modification in the future. The Fisher House consists of one building with 16 bedroom/bathroom/suites. The Green Road VA Clinic for Sleep and Dermatology is one building and consists of six bedroom/bathroom suites and eight exam rooms.
2. Scope The Contractor shall be responsible for laundering, processing, and delivery of all linens, which shall include bath towels, washcloths, shower curtains, sheets, pillowcases, duvet covers, pillow shams, bed bug covers, blankets, comforters, mattress pads, and pillows. The Contractor shall provide hospitality linen service in a manner that will maintain a satisfactory facility condition as determined by the Contracting Officer’s Representative (COR). The Contractor shall provide all necessary labor, travel, supervision, equipment, supplies and coordination. Service shall be required two (2) days a week.
This specification is intended to produce minimal acceptable level of performance. The Government does recognize the possibility of the Contractor achieving the same or improved results due to innovative approaches, advances in the state-of-the-art materials, equipment and supplies. Accordingly, provision is hereby made for alterations when a Contractor demonstrates the ability to maintain the standards established herein through use of improved techniques, materials, scheduling, etc. All changes are contingent upon the recommendations of the COR and the approval of the CO or other management official as may be deemed appropriate.
It is impossible to determine the exact quantities that will be required during the contract term. The Contractor shall be required to provide all services that may be ordered during the ordering period of this contract. Quantities not ordered shall not constitute a price adjustment.
3. Place and Time of Performance These services will be performed at the following locations:
i. VA Ann Arbor Fisher House 2215 Fuller Court, Building 36 Ann Arbor, MI 48105
ii. Green Road VA Clinic (Sleep and Dermatology) 2500 Green Road, Suite 200 Ann Arbor, MI 48105
iii. TBD (Other locations in Michigan could be added via future modification) Regular working hours are Monday through Friday, 8:00 a.m. EST to 4:00 p.m. EST. Additional services beyond this window may be required (see below in section 8). The following federal legal holidays are observed by this facility*:
| New Year’s Day | 1 January | ||
| Martin Luther King’s birthday | 3rd Monday in January | ||
| President’s Day | 3rd Monday in February | ||
| Memorial Day | Last Monday in May | ||
| Juneteenth | 19th June | ||
| Independence Day | 4 July | ||
| Labor Day | 1st Monday in September | ||
| Columbus Day | 2nd Monday in October | ||
| Veteran’s Day | 11 November | ||
| Thanksgiving Day | 4th Thursday in November | ||
| Christmas Day | 25 December |
*Any holidays falling on Saturday will be observed on the preceding Friday; holidays falling on Sunday will be observed on the following Monday.
4. Period of Performance The Contract will include two Ordering Periods, exercisable solely at the discretion of the Government.
5. Contractor Personnel
Contract Manager/Point of Contact:
The Contractor shall assign a Contractor Plant Manager (CPM) to be an on-site manager at their laundry processing plant who shall be physically present during prescribed work hours.
The CPM is solely responsible to supervise the provision of these laundry/linen services to VA and serves as the primary point of contact with the Government. The Contractor shall designate a qualified alternate to substitute for the CPM in his absence or during periods of work performed after normal work hours. The CPM must meet the following requirements:
1. Certified by ALM or graduate of an independently controlled management training program emphasizing institutional laundry. The formal course must have been previously established.
2. CPM shall have at least three years of specialized experience in this capacity.
This specialized experience maybe substituted for certification.
The CO and COR must be provided with the name, address and telephone number where the CPM is to be reached during normal business hours and off duty hours within 15 days after award. The same information will be provided for a qualified alternate when the CPM is not available.
The Contractor is responsible for the effective implementation of their Quality Control program, and shall be responsive to the requirements of the Government’s Quality Assurance Plan conducted by the COR.
CPM or alternate shall respond in person, or by telephone, within two (2) hours of notification by the COR. The CPM and any designated alternate shall have full authority to contractually commit the Contractor for prompt action on matters pertaining to the contract.The Contractor shall provide a contract manager who will be responsible for the performance of the contract. The contract manager shall have full authority to act on behalf of the Contractor on all contract matters relating to the daily operation of this contract. The contract manager or alternate(s) shall be available during normal business hours and be able to meet, either in-person or telephonically, with VA personnel designated by the Contracting Officer (CO) within 24 hours to discuss deficiencies.
Contractor Employees: All services shall be performed by qualified skilled and trained personnel who are able to converse in English, and who are licensed and authorized to perform the work defined herein.
Contractor personnel shall present a neat appearance and be easily recognized as contract employees. This may be accomplished by wearing distinctive clothing bearing the company name and/or by wearing appropriate badges that prominently display the Contractor’s company name or a professional appearance commensurate with standards delineated for Government civilian personnel acting in similar capacities.
Contractor personnel shall conduct themselves in a professional manner (i.e., timeliness, communication (spoken and written), etc.). The CO may require the Contractor to remove from the job site any employee working under this contract for reasons of suspected misconduct, a suspected security breach, or suspected to be under the influence of alcohol, drugs, or any other incapacitating agent.
The Contractor shall not employ persons for work on this contract if such an employee is identified to the Contractor by VA Police or CO as a potential threat to the health, safety, security, general well-being, or mission of the medical center and the VA.
The contactor shall not employ any person who is presently an employee of the U.S. Government when and if the employment of that person would create either a conflict of interest or the perception of such a conflict.
6. Specific Tasks
The Contractor shall clean all linen at its place of business. Pick up and delivery of all linens will be from/to the locations identified above in Place and Time of Performance.
6.1 Pick Up and Delivery Requirements
The contractor shall provide all necessary labor, travel, supervision, equipment, supplies and coordination. The Contractor is to pick up soiled linen and deliver clean linen from all locations between the hours of 9:00 a.m. EST and 1:00 p.m. EST two days per week, excluding all holidays. The days will be based on prior agreement with the COR.
When soiled linens are picked up, the cleaned linens from the previous pick up day shall be delivered (i.e., Monday pick up delivered completed on Thursday, and Thursday pick up delivered on Monday). The clean linens shall be delivered wrapped in clear plastic or in covered cart.
Linen from each location under this PWS shall be kept segregated from all other linens at all times during the laundering process.
All exchanges should be completed at agreed time.
If an emergency causes laundry to be missed on one of these days, the Contractor shall pick up/drop off the laundry on the following business day.
6.2 Additional As-Needed Services
Due to the possible variations of lodging census and emergent situations, additional services may be required on an as-needed basis on off schedule days. Contractor shall respond to immediate calls within two (2) hours during regular working hours, Monday - Friday, 8:00 a.m. - 4:00 p.m EST.
7. Procedures and Documentation
7.1 Linens Processed Report
The Contractor shall provide the COR with a written report of all soiled linen processed and all clean linen delivered, showing cart tare weight and linen weight. This information must be on a delivery day basis and delivered to the COR at end of the current delivery week. The reports of soiled linen received, and clean linen delivered, must show date, name of item, and number of pieces received.
Contractor shall maintain documentation of all delivery services rendered, all replacement linen, and fair wear and tear rag outs.
7.2 Invoice
The Contractor shall provide the COR a copy of an invoice identifying items picked-up and delivered, upon scheduled pick up / delivery timeframes. The invoice shall include:
1. Time and date
2. Driver
3. Cost of the invoice The Contractor shall submit monthly invoices via Tungsten by the fifth business day of each month after services have been performed. Payment will be made via electronic payment directly to the Contractor. Invoices must be in accordance with FAR 32.905 or the COR will reject the invoice for proper submission. Ensure the dates of service and PO number are listed on the invoice.
The Contractor shall not invoice for linen services for cleaned items until those linens have been delivered to the government. Re-performance of laundry service must be completed by the next scheduled delivery following notification, for no additional cost to Government. If the contractor does not comply with a request for re-performance or service cannot be re-performed, no payment will be made for the original cleaning services. The quantity of the laundry services not rendered shall be determined by the COR and CO and shall be deducted from the monthly invoice. The contractor shall be informed in writing on the amount of the payment reduction. If the contractor does not meet contractual obligations, the CO reserves the right to have the laundry services accomplished by a third party, in the business of laundry/dry-cleaning services, at the cost of the contractor.
7.3 Packing Slip and Manifest
A packing slip should be attached to each cart indicating item description, actual verified quantities (pieces) and/or weight, cart number, and packer’s initials (legible).
If any cart does not have the required packing slip, or if any part of the packing slip does not meet these requirements, or if the returned items do not match the count of the packing slips, the Contractor will be required to pick up the cart and return it with the proper quantity of clean linen to match the attached packing slip.
The cart must be returned to the designated site by 2:00 p.m. EST the same day. A consolidated manifest is required for each delivery.
8. Safety and Environmental Inspections
In the performance of this contract, the Contractor must take such safety precautions as necessary to protect the lives and health of individuals within the laundry plant and transportation vehicles.
Fire and safety deficiencies, which exist and are part of the responsibility of the Contractor, must be corrected immediately. If the Contractor fails or refuses to correct deficiencies promptly, the CO may issue an order stopping all or any part of the work and hold the Contractor in default of the contract.
The Contractor will comply with Federal, State, and local safety and fire regulations and codes. The Contractor shall keep abreast of and comply with changes in these regulations and codes.
Contractor’s personnel shall follow policies concerning fire/disaster programs.
The Contractor shall display approved warning devices in all areas where operations may cause traffic obstruction or personnel hazard.
Contractor will be subject to frequent unannounced safety and environmental inspections. The Laundry Plant shall be open to inspection of sanitary conditions by the COR and/or the Fisher House representatives. Contractor will have ten (10) working days to correct sanitation infractions designated as non-critical and two (2) working days to correct critical infractions.
9. Compliance Standards
All workmanship shall be in accordance with practices/guidelines established by the Association for Linen Management (ALM) and accepted industry standards to include Infection Prevention and Control Guide. It is intended that services shall include all processes necessary for the laundering and finishing of the articles even though every step involved is not specifically mentioned.
The soil to clean variance should not exceed 8%-12% in alignment with national standards.
All services shall be performed by qualified Contractors who are licensed and authorized to perform the work defined herein.
All services shall be completed in a timely manner and in accordance with the state, local, federal, and VA standards as listed in the PWS.
In no case shall clean and soiled linen share the same physical space. The Contractor must have a physical barrier separating the clean from soiled linen. The Contractor must maintain physical between clean and soil processing.
All linens, either soiled or new, must be washed under the full soil formula of that item. The “rinse and spin” practice is unacceptable for VA healthcare linens. After processing, laundered articles shall be in serviceable and sanitary condition, meeting established quality and performance requirement standards.
The Contractor shall report any circumstances which may affect the performance of the work, unhealthy or hazardous conditions, or any delays or interference with work. Such reports shall be made immediately upon discovery by the Contractor to the COR and Fisher House Manager by phone. A follow-up shall be sent to the COR and Fisher House Manager via email or facsimile.
10. Training and Records Maintenance
Contractor will be trained by Fisher House Manager what the exact expectation of the linen are to look like once cleaned and returned to Fisher House.
Orientation and initial training of all personnel shall be accomplished within the first fourteen (14) days of employment with written documentation furnished to the COR. All training shall be documented, and written copies of signed attendance sheet provided to COR within ten (10) days of completion of training.
11. Linen Control
The government will supply a 5-day inventory of operating linens. On an as-required basis the Government will replace these linens as needed through normal wear and tear. The Contractor will notify the COR of any damaged or worn items needing replacement and shall return items separately for inventory requirements. The Contractor shall inventory the outgoing soiled linens and re-inventory the incoming clean linens. Items deemed too fragile to be cleaned by the laundry service due to high-temperature levels will be cleaned by housekeeping staff in the Fisher House washers and dryers as needed. NOTE: Fisher House utilizes “hotel” quality linens (high thread count, satin banding, etc.) vs. hospital quality linens at the Green Road VA Sleep Clinic.
VA owned items lost or badly damaged while under the control of the Contractor must be replaced within a 30-day period at the Contractor’s cost. Any articles billed for, but missing, shall be supplied by the Contractor in the next regularly scheduled delivery at no additional cost to the Government.
Unusual losses, including suspected pilferage, shall be reported by the Contractor at once to the COR who will take immediate action to investigate the loss. If the loss is not recovered and deemed to be caused by the Contractor, the cost of replacement will be negotiated with the CO, along with the approval of the COR, on a quarterly basis. The COR will supply an itemized list of linen that will be replaced, (including item description, quantity and unit cost).
Contractor shall comply with all Government request and policies relative to linen control.
Contractor shall participate, as required by VA policy, in inventories of Government provided Hospitality linen.
Any items found to have been unsatisfactorily cleaned according to quality and performance standards shall be re-cleaned at no additional cost to the government. Such items shall be identified for contractor recognition by the COR when they are returned on the next scheduled pick up after the unsatisfactory condition is discovered. These items are to be kept separate from the normal laundry items for separate processing so they are not included with invoiced clean items that are satisfactory.
12. Linen Handling Instructions
Refer to handling instructions on linen tags if available, otherwise:
Fisher House Linens:
· Flat Bottom Sheets (Queen, Full, and Twin) – are to be cleaned, dried, and folded immediately to avoid excessive wrinkling (pressed as needed). They are to be kept separate from other items.
· Flat Top Sheets (Queen, Full, and Twin) - are to be cleaned, dried, and folded immediately to avoid excessive wrinkling (pressed as needed). They are to be kept separate from other items.
· Pillow cases must be cleaned, dried, and folded immediately to avoid excessive wrinkling (pressed as needed). They are to be kept separate from other items.
· Pillow protectors must be cleaned, tumble dried on low, and folded immediately to avoid excessive wrinkling. They are to be kept separate from other items.
· Pillow shams must be cleaned, and dried, and folded immediately to avoid excessive wrinkling (pressed as needed). They are to be kept separate from other items.
· Mattress Pads/protectors – are to be cleaned, dried, folded, and kept separate from other items. NO HOT DRYERS
· Down Comforters – are to be cleaned, dried, folded, and kept separate from other items. Must be dried on low setting.
· Quilts – are to be cleaned, dried, folded, and kept separate from other items.
· Duvet inserts– to be dry cleaned and folded immediately to avoid excessive wrinkling (pressed as needed).
· Duvet Covers - must be cleaned, dried, and pressed to avoid excessive wrinkling.
· Bed Bug Covers – To be cleaned, dried, and folded.
· Bath Towels – to be cleaned, dried, folded, and kept separate from other items.
· Hand Towels - to be cleaned, dried, folded, and kept separate from other items.
· Wash Cloths - to be cleaned, dried, folded, and kept separate from other items.
· Bath Mats - to be cleaned, dried, and kept separate from other items.
· Miscellaneous blankets and comforters are to be cleaned, dried, and folded.
· Shower curtains
· Throw blankets (lightweight) are to be cleaned, dried, and kept separate from other items
· Shower curtains are to be cleaned, dried, and kept separate from other items. Avoid excessive wrinkling but do not press.
· Bathrobes are to be cleaned, dried, and kept separate from other items.
· Decorative pillows shall be cleaned, dried, and kept separate from other items.
Green Road Sleep Clinic Linens:
· All sheets, blankets, towels, and mattress protectors are to be cleaned, dried, and kept separate from other items. Items shall be cleaned in accordance with normal hospital linen cleaning procedures.
The workload stated in the following schedule of services is an estimate and is in no way to be construed as a guarantee by the government as to work that will be processed under contract. In this regard, the workload is subject to changes resulting from many factors, i.e. Fisher House admissions, clinical appointments, weather, mission changes, product changes (new light weight fabric, etc.).
13. Contaminated Laundry
The Contractor will treat all linen with universal precaution: Linen should be handled as if contaminated with potentially infectious material, and shall be collected by housekeeping in such a manner as to prevent the spread of microorganisms to the environment, or personnel who may be required to handle such items during transportation.
The contractor shall ensure articles identified as contaminated with potentially infectious material potentially infectious (material soaked in blood, other body fluids, feces, or human tissue) shall be separated from other soiled articles for scouring them before laundering.
The housekeeping aide shall ensure double bagging of all soiled potentially contaminated linens to prevent any instance where the outside of a bag used in the carrying of such linen may become contaminated, when given to the linen Contractor.
The linen carts shall protect the linen from spreading microorganisms when soiled and from the environment (rain, dust, contamination) and shall have closable lids. Before the linen carts (clean or soiled) are moved from; the storage location, linen facility, or mode of transportation, the lid shall be closed to protect the linen.
All Fisher House and Green Road linen should be processed separately from other linen using “keep separate” techniques.
The Fisher House Manager and COR reserves the right to visit Contractor’s plant at any time to ensure that the Contractor is using the proper procedures to process the linen separately from any and all other linen.
14. Unserviceable articles
Unserviceable and non-repairable articles no longer usable for the purpose intended shall be returned by the Contractor to the COR in a separately marked bundle, prior to mending or patching, for directions and approval.
15. Items Found in Linen
Personal items & photos (billfolds, jewelry, glasses, dental devices, etc.), medical items (splints, etc.), found in the soiled linen carts should be safely packaged and returned to the COR promptly.
Any hazardous item (sharps, etc.) found in the soiled linen should be documented with a photo and then properly disposed of by Contractor.
16. Cleanliness and Finish
Contractor shall supply all carts required for the delivery of clean linen as well as carts for the pick up of soiled linen.
The linen storage carts used for the transportation shall be kept clean, neat and sanitary at all times. All linen carts of cleaned and packaged linen will be covered while in transit or laundry will be wrapped in plastic to protect the packaged linen from environmental contamination, (i.e. rain, dust, or other such hazards).
The COR and Fisher House Manager, prior to the beginning of the service, shall approve all carts supplied by the Contractor. Carts will be of generally uniform weight and size.
All carts and other equipment must be appropriately cleaned and sanitized between loads or uses.
Lost/Damaged Items: The Contractor shall replace any items lost or damaged due to negligence or poor work performance at no additional expense to the VA.
The Contractor shall indemnify the VA for any Contractor responsible loss or damage to articles furnished for service under the contract.
Validation of any claims for loss or damage shall be made by the CO based on factual (documentary) evidence produced by the VA’s COR, representatives, and/or Contractor.
17. Government-Furnished Equipment (GFE)/Government-Furnished Information (GFI)
Fisher House and Green Road Clinic will be supplied with an inventory of linens. On an as-required basis, the Government will replace these linens (see 13., Linen Control). The Contractor will not be required to replace linens, except in the case where linens are lost and/or damaged through the negligence of the Contractor. The Contractor shall however inventory the outgoing soiled linens; re-inventory the incoming clean linens. Items deemed too fragile to be cleaned by the laundry service due to high-temperature levels will be cleaned by housekeeping staff in the Fisher House washers and dryers as needed. NOTE: Fisher House utilizes “hotel” quality linens (high thread count, satin banding, etc.) vs. hospital quality linens.
18. Vehicles
The Contractor shall provide all required vehicles, vehicle fuels, lubricants, and repairs necessary to perform services under this contract. All vehicles to be used under this contract must be maintained in a safe and serviceable condition during duration of this contract. In addition, the vehicles must be kept clean (exterior and interior) with no unsightly residue of dirt, mud, trash, and other debris. Vehicle efficiency is solely the responsibility of Contractor and Contractor shall not be relieved of his contract responsibilities due to vehicle breakdown or failure of vehicles to operate. All operators must have current licensing and permits.
19. Damage to VA Property
The Contractor shall be fully responsible for any repairs and all damage to VA property, which results from the activities, negligence, or carelessness of its employees or subcontractors. All damages shall be immediately brought to the attention of the COR by the end of the workday on the day of occurrence. If damage is not discovered on the day the work is performed, it shall be repaired within 72 hours of notification to the Contractor by the VA. In cases of disputes between the COR and the Contractor, the Contractor shall notify the CO in writing as soon as possible to avoid any delay in conflict resolution. If the CO is not notified in writing within thirty (30) days of the date of the incident, the incident shall be considered to have been resolved to the satisfaction of the Contractor.
20. Phase-out Plan
The Contractor shall have a phase out plan. This plan shall describe the Contractor’s methods and procedures to ensure smooth and uninterrupted service at contract expiration date for a period not to exceed 90 days. The Contractor shall fully cooperate with the successor Contractor and the Government with the transfer of the 3-day par of Fisher House linen received in the beginning of contract so as not to interfere with their work or duties.
21. Contractor Performance Assessment Reporting System (CPARS)
FAR 42.1502 directs all Federal agencies to collect past performance information on contracts. The Department of Veterans Affairs has implemented use of the Contractor Performance Assessment evaluations will be conducted in order to record your contract performance as required by FAR 42.15.
The past performance evaluation process is a totally paperless process using CPARS. CPARS is a web-based system that allows for electronic processing of the performance evaluation report. Once the report is processed, it is available in the Past Performance Information Retrieval System (PPIRS) for Government use in evaluating past performance as part of a source selection action.
Please furnish the Contracting Officer with the name, position title, phone number, and email address for each person designated to have access to your firm s past performance evaluation(s) for the contract no later than 30 days after award. Each person granted access will have the ability to provide comments in the Contractor portion of the report and state whether or not the Contractor agrees with the evaluation, before returning the report to the Assessing Official. The report information must be protected as source selection sensitive information not releasable to the public.
When your Contractor Representative(s) (Past Performance Points of Contact) are registered in CPARS, they will receive an automatically-generated email with detailed login instructions. Further details, system requirements, and training information for CPARS are available at w ww.cpars.gov.
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