Attachment A RFQ 36C24826Q0380 Questions and Answers.pdf

Attachment A RFQ 36C24826Q0380 Questions and Answers

1. Can you provide the exact number of doors on the system?

Answer: The system consists of 132 access-controlled doors/readers. See Question 17 for scope clarification.

2. How many IDF rooms are there, or rooms that house panels?

Answer: See Question 14.

3. With the cabling being reused? If so, this will need to be phased in. Are you okay with running two (2) systems at once until the full project is complete?

Answer: Yes. Cabling may be reused where it meets required equipment manufacturer specifications and passes required testing. Installation shall be phased, and temporary parallel operation of the existing Lenel system and the new CCURE 9000 system is required to maintain continuous operation.

4. Will the existing power supplies be reused or will new ones be required?

Answer: Existing power supplies may be reused if they meet required equipment manufacturer and code requirements. Deficient units shall be replaced as required to support full system operation.

5. Will the existing locking hardware be reused or will new ones be required?

Answer: Existing locking hardware may be reused if it is functional, compatible, and compliant with applicable life safety and fire codes. Replacement may be required where hardware does not meet operational requirements.

6. Regarding Contractor Training:

a. The Statement of Work states the Client will provide the vendor 30 days written notice for exact dates. Is it possible that we can schedule at least one (1) of these training sessions to immediately follow system acceptance from the VA while our personnel are already on-site?

Answer: Yes. One training session may be conducted immediately following system acceptance.

b. How many hours of training is required for each session?

Answer: Each training session shall be approximately 4 hours.

c. How many VA attendees are anticipated for each session?

Answer: A total of six (6) Government personnel will require training.

All six (6) personnel shall receive entry-level training equivalent to Software House CCURE 9000 Operator/Basic Administrator (AC9641 or equivalent) Three (3) personnel shall receive Level 1 training equivalent to Software House CCURE 9000 Installer/Maintainer certification (AC9001 or equivalent)

7. Are there scaled drawings or sketches available showing the floor plan indicating the locations for all new equipment and devices? This is important so we can determine how much cabling will be required to connect all the equipment.

Answer: No complete or reliable as-built documentation is available. Contractor shall provide all work necessary to deliver a complete system regardless of documentation accuracy.

8. Confirm the quantity of Card Readers and which rooms/controllers they go back to so we can quote the scalability.

Answer: See Questions 1 and 14.

9. Confirm how many CRs are the keypad type.

Answer: Reader configurations may vary by location. The Contractor shall provide the same type of card reader that currently exists at the location.

10. Confirm if we are using any existing wiring or infrastructure.

Answer: See Question 3.

11. How many monitoring stations/enrollment stations need to be included.

Answer: Three (3) workstations are required:

One (1) enrollment/badging workstation (also configured for monitoring) Two (2) additional monitoring workstations

12. Are there any as-builts of the existing system we can reference for project clarification?

Answer: See Question 7 and 26.

13. Can you confirm and explain why the RFP is requesting (6) Kantech T.REX-LT Request-to-Exit Detectors.

Answer: The specified quantity represents known requirements. The Contractor shall provide all required REX devices, per scope of work. SOW updated to Estimated quantity of (1).

14. System Architecture / Panel Distribution:

a. How many telecom/IT rooms currently house access control panels and associated power supplies?

Answer: 8

b. How many panels are installed, and how are they distributed across the facility?

Answer: 8, 3 each on 1st and 2nd floor and 1 each 3rd and 4th floor

c. How many readers/doors are associated with each panel or IT room location?

Answer: Panel-to-door distribution shall be implemented in accordance with manufacturer best practices.

15. Existing Access Control System:

a. Will the Lee County Health Clinic system be integrated with other remote CBOC or

VA locations that already operate on the C-CURE 9000 platform?

Answer: No integration with other sites is not required under this scope. See Question 15b for more details.

b. If so, please clarify whether this location is intended to function as a standalone site, a satellite site, or as part of an existing enterprise C-CURE architecture.

Answer: The system shall operate as a standalone CCURE 9000 system and shall be configured to support future integration into the Bay Pines enterprise CCURE 9000 system.

c. Please confirm whether any existing enterprise standards for database structure, naming conventions, monitoring, alarms, or credential management must be followed for this location.

Answer: The Contractor shall follow Government-provided naming conventions.

16. Database Migration / Credential Management:

a. Will existing cardholder data and access levels be migrated into the new system, or will all users be re-enrolled?

Answer: All users will be re-enrolled by the Government using 200-bit CHUID.

b. If migration is intended, please confirm whether a trusted migration process compliant with PIV/FICAM requirements is expected.

Answer: Migration is not required.

17. Door Count and Scope Clarification:

a. Please confirm the total number of access-controlled doors included in this project.

Answer: See Question 1

b. Of the 125 readers listed, how many correspond to:

i. existing doors being upgraded/replaced

Answer: See Question 1.

ii. new doors requiring full hardware installation

Answer: New door installation is not part of this scope

c. How many doors require new locking hardware (strikes, maglocks, electrified hardware, etc.)?

Answer: See Question 5.

18. Reader Quantity Clarification:

Answer: See Question 1.

19. Cabling Requirements (OSDP / Wiegand):

a. Are contractors permitted to reuse existing cabling where applicable?

Answer: See Question 3.

b. If existing cabling is reused, what cable types are currently installed (e.g., Wiegand, OSDP, shielded cable)?

Answer: Existing cabling consists primarily of 6-conductor, 22 AWG cable.

c. For new installations, is OSDP communication required, particularly for compliance with PIV/FICAM standards?

Answer: OSDP communication shall be utilized for all new or replacement cabling where applicable.

d. How are existing cables routed (conduit, above ceiling with J-hooks, or other methods)?

Answer: Existing cabling is routed in conduit, per VHA TIL requirements.

20. Network Architecture / Connectivity:

a. Will the system operate as a standalone system at the facility, or will it be connected to the VA enterprise network?

Answer: System will not connect to VA Enterprise Network. See question 15 for details.

b. Will the system require connectivity for credential validation or integration with external identity systems?

Answer: No external credential validation is required under this scope.

c. Please confirm network requirements, including segmentation, bandwidth, and security constraints.

Answer: Network configuration will be provided by the Government. The Contractor shall coordinate connectivity requirements.

21. FICAM / PIV Compliance Requirements:

a. Is the system required to be fully FICAM compliant, or only PIV-compatible?

Answer: The system shall be PIV-compatible and utilize FIPS 201 approved components. The system shall support both PIV credentials (13.56MHz) and legacy proximity credentials (125 kHz).

b. If FICAM compliance is required, please confirm requirements for:

i. OSDP secure channel

Answer: OSDP communication shall be utilized for all new or replacement cabling where applicable.

ii. encryption/authentication standards Answer: Standard manufacturer encryption/authentication methods shall be used where applicable

iii. credential validation processes Answer: Credential validation processes are not required under this scope.

22. Software / Licensing / Pro Services:

a. Please confirm whether any additional software components, licensing, or manufacturer services are required to support PIV/FICAM functionality (e.g., identity validation services, middleware, or enterprise integration components).

Answer: No additional middleware or enterprise services are required under this scope.

b. If required, are these to be provided under this contract or by the Government?

Answer: Software licensing shall support standalone operations at the LCHC location. The system shall be configured and licensed in a manner that allows future integration into the Bay Pines Enterprise CCURE 9000 system without requiring replacement of hardware or reinstallation of the system.

23. Credential / Card Requirements:

a. Please confirm the credential types to be supported:

i. PIV (FASC-N) credentials Answer: PIV credentials shall be supported and read via CHUID

ii. proximity or legacy formats (e.g., 26-bit, 37-bit, 75-bit) Answer: Legacy proximity credential support (125 kHz) shall be provided to support authorized non-PIV credentials, including contractor badges, with full access capability as determined by the Government.

b. Will the system be required to support dual credential formats (PIV + legacy cards)?

Answer: Yes. The system shall support both PIV and legacy proximity credentials.

c. Is FASC-N data required to be enrolled and utilized within the system?

Answer: Yes. FASC-N data shall be read from PIV credentials and utilized within the system for credential identification and access control decisions.

24. Reader Configuration:

a. Please confirm the required reader configuration:

i. PIV-only

ii. PIV + keypad

iii. multi-factor authentication (card + PIN)

Answer: See Question 9.

b. Are all readers required to be identical, or will configurations vary by location?

Answer: Reader configurations may vary by location; however, all readers shall be of a single manufacturer and model family to ensure compatibility, standardization, compliance with FIPS 201 requirements, and full compatibility with Software House CCURE 9000.

25. Network Equipment:

a. Will network switches (Cisco 9300-48UN referenced in the SOW) be government-furnished or contractor-provided?

Answer: New network switches are required to support operation of the replacement access control system on a dedicated and segmented network in accordance with Government security requirements. Network equipment and configuration shall be coordinated with the Government.

b. Are sufficient network ports and PoE capacity available for all devices?

Answer: Yes.

26. Drawings / Documentation:

a. Are floor plans, door schedules, riser diagrams, or system drawings available?

Answer: See Question 7.

b. Is an existing equipment inventory or as-built documentation available?

Answer: See Question 7.

27. Power and Electrical Scope:

a. Are existing power supplies and backup systems to be reused, or should new power infrastructure be provided?

Answer: See Question 4

b. Are 120VAC electrical connections to be provided by others or included in contractor scope?

Answer: 120VAC power will be provided by the Government

28. Will installation need to happen in phases?

Answer: See Question 3.

29. Any limitation to jobsite access between 8am–5pm Monday to Friday?

Answer: Work shall be performed during normal operating hours unless otherwise coordinated with the Government.

30. Currently there is mix of standard card readers and keypad readers. How many keypads vs standard card reader need to be included on the bid?

Answer: See Question 24.

31. Do technicians need clearance to work in head end rooms / data closets? What the process to get clearance?

Answer: Yes. The Contractor shall coordinate access requirements with the Government POC.

32. How many head end rooms are there?

Answer: See Question 14.

33. How many doors run back to each head end room?

Answer: See Question 14c.

34. Will the existing power supplies be reused?

Answer: See Question 4.

35. How to handle doors that don’t function properly or unable to raise an alarm due to missing or inoperable parts?

Answer: See Question 5.

36. Whose scope does adding users to the system and access levels fall under?

Answer: User enrollment and access level management shall be performed by the Government.

37. Will the new CCURE system need to be integrated with the CCTV or any other system?

If yes, who will handle the integration?

Answer: Integration with CCTV or other systems is not required under this scope.