36C24826Q0307.pdf
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- Q522--FY26: Teleradiology | West Palm Beach
- Solicitation number
- 36C24826Q0307
About this file
This is a Request for Quote (RFQ) for Off-site Teleradiology Services issued by the Department of Veterans Affairs Network Contracting Office 8 (NCO 8) in support of the West Palm Beach VA Medical Center. The solicitation number is 36C24826Q0307, issued on February 20, 2026, with an offer due date of March 6, 2026, at 3:00 PM EST. The contract is valued at $19 million and is set aside 100% for Service-Disabled Veteran-Owned Small Businesses (SDVOSB). The acquisition is an Indefinite Delivery Indefinite Quantity (IDIQ) contract with a guaranteed minimum of $2,500 across the entire contract period and a maximum of $1,400,000. The contract structure includes one base year (April 1, 2026 – March 31, 2027) and three one-year option periods.
The contractor shall provide board-certified and fellowship-trained radiologists to deliver off-site teleradiology interpretation services, with services performed at the contractor's facility. Key service line items include Plain Films, CT Exams, CTA Exams, CT Abdominal & Pelvic Exams, Ultrasound Exams, MR Exams, Nuclear Medicine, and related imaging studies, with estimated quantities ranging across routine and stat/urgent priority levels. Critical performance requirements include interpretation of STAT exams within one hour, stroke code examinations within 30 minutes, and routine exams within 72 hours. The contractor must maintain 24/7 availability for WHEN hours (4:00 PM – 7:30 AM weekdays and 24/7 weekends/holidays), provide electronic integration with VA EHR systems, ensure data security compliance, maintain professional liability insurance of $1,000,000 per occurrence and $3,000,000 aggregate, and comply with all credentialing, privileging, and quality assurance requirements specified in the Performance Work Statement. Questions must be submitted by February 25, 2026, at 12:00 PM EST to Fernando Defillo at Fernando.defillo@va.gov.
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PAGE 1 OF 1. REQUISITION NO.
2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE
a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL
TIME
9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:
SMALL BUSINESS
HUBZONE SMALL
BUSINESS
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
WOMEN-OWNED SMALL BUSINESS
(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
EDWOSB
8(A)
NAICS:
SIZE STANDARD:
11. DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
SEE SCHEDULE
12. DISCOUNT TERMS
13a. THIS CONTRACT IS A
RATED ORDER UNDER
DPAS (15 CFR 700)
13b. RATING
14. METHOD OF SOLICITATION
RFQ IFB RFP
15. DELIVER TO CODE 16. ADMINISTERED BY CODE
17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE
TELEPHONE NO. UEI: EFT:
PHONE: FAX:
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER
18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED
SEE ADDENDUM
19. 20. 21. 22. 23. 24.
ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT
(Use Reverse and/or Attach Additional Sheets as Necessary)
25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)
27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:
30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)
30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED
AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)
PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212
7. FOR SOLICITATION
INFORMATION CALL:
STANDARD FORM 1449
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES
OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
36C24826Q0307 02-20-2026
Fernando Defillo 813-785-0881 03-06-2026 3:00pm EST
36C248 Department of Veterans Affairs Network Contracting Office 8 (NCO 8)
8875 Hidden River Pkwy Suite 525 Tampa FL 33637
X 100
X
621512
$19 Million
N/A
Department of Veterans Affairs West Palm Beach VA Medical Center
7305 North Military Trail West Palm Beach FL 33410-6400
36C248
Department of Veterans Affairs Network Contracting Office 8 (NCO 8)
8875 Hidden River Pkwy Tampa FL 33637
Department of Veterans Affairs Financial Services Center
P.O. Box 149971 Austin TX 78714-9971
(877) 353-9791 (512) 460-5429
See CONTINUATION Page
The Contractor shall provide Off-site Teleradiology Services in support of the West Palm Beach Medical Center, located at 7305 North Military Trail, Tampa, FL 33410-6400.
Indefinite Delivery Indefinite Quantity (IDIQ) is for one
(1) base year with three (3) - one (1) year options.
Reference pages 6 - 10 for Schedule of Services.
Reference pages 11 - 47 for Performance Work Statement.
All questions concerning this Request for Quote (RFQ) and related documents shall be submitted via email to Contracting Officer at Fernando.defillo@va.gov no later than 3:00PM (EST) on Wednesday, February 25, 2026.
See CONTINUATION Page
X 1
Fernando G. Defillo
36C24826Q0307
Table of Contents
SECTION A
A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS
AND COMMERCIAL SERVICES
SECTION B - CONTINUATION OF SF 1449 BLOCKS
B.1 CONTRACT ADMINISTRATION DATA
B.2 PRICE SCHEDULE
B.3 PERFORMANCE WORK STATEMENT for TELE- RADIOLOGY PHYSICIAN
SERVICES
SECTION C - CONTRACT CLAUSES
C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS
AND COMMERCIAL SERVICES (DEVIATION OCT 2025)
C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)
C.3 52.216-18 ORDERING (AUG 2020)
C.4 52.216-19 ORDER LIMITATIONS (OCT 1995)
C.5 52.216-22 INDEFINITE QUANTITY (NOV 2025) (DEVIATION)
C.6 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)
C.7 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ...58
C.8 52.240-91 SECURITY PROHIBITIONS AND EXCLUSIONS (NOV 2025)
(DEVIATION)
C.9 52.252-6 AUTHORIZED DEVIATIONS IN CLAUSES (NOV 2020)
C.10 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—
CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023)
(DEVIATION)
C.11 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS
(NOV 2018)
C.12 VAAR 852.237-70 INDEMNIFICATION AND MEDICAL LIABILITY INSURANCE
(OCT 2019)
C.13 VAAR 852.237-75 KEY PERSONNEL (OCT 2019)
C.14 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020) ..72
SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS
SECTION E - SOLICITATION PROVISIONS
E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND
COMMERCIAL SERVICES (SEP 2023)
E.2 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL
SERVICES (DEVIATION OCT 2025)
E.3 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)
E.4 52.216-1 TYPE OF CONTRACT (NOV 2025) (DEVIATION)
E.5 52.233-2 SERVICE OF PROTEST (SEP 2006)
E.6 52.240-90 SECURITY PROHIBITIONS AND EXCLUSIONS REPRESENTATIONS
AND CERTIFICATIONS (NOV 2025) (DEVIATION)
E.7 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB
1998)
E.8 52.252-5 AUTHORIZED DEVIATIONS IN PROVISIONS (NOV 2020)
SECTION B - CONTINUATION OF SF 1449 BLOCKS
B.1 CONTRACT ADMINISTRATION DATA
1. Contract Administration: All contract administration matters will be handled by the following individuals:
a. CONTRACTOR:
Name:
Address:
Phone:
Email:
SAM UEI:
b. GOVERNMENT:
Contracting Officer: Fernando Gabe Defillo Department of Veterans Affairs
Network Contracting Office 8 (NCO 8) Email: Fernando.defillo@va.gov Phone: (813) 796-3917
2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:
[X] 52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or
[] 52.232-36, Payment by Third Party
3. INVOICES: Invoices shall be submitted in arrears:
a. Quarterly []
b. Semi-Annually []
c. Other [X] Monthly
4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.
5. ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:
AMENDMENT NO DATE
6. CONFORMITY TO REGULATIONS: The contractor and his/her operations shall conform to all regulations, Federal, State and Local governing the performance of contracted services.
7. CAUTION: Late submissions, modification, and withdrawals: See Provisions FAR 52.212-1 mailto:Fernando.defillo@va.gov
8. POST AWARD ORIENTATION: The contracting officer may schedule a post award orientation in accordance with FAR 42.502 and local policies established by the Head of Contracting Activity.
B.2 PRICE SCHEDULE
The contractor shall furnish all personnel, equipment, and location to provide services necessary to perform Teleradiology Services for the West Palm Beach Veteran Care System, Thomas H. Corey VA Medical Center as specific herein. All services shall be performed at the contractor’s facility.
Contract Type: Indefinite Delivery Indefinite Quantity (IDIQ)
Minimum and Maximum Quantity: The guaranteed minimum amount to be ordered for this procurement is $2,500.00 – total – inclusive of the base period and all option periods. The contract maximum is $1,400,000.00 total – inclusive of the base period and all options. If the maximum aggregate amount of $1,400,000.00 is reached prior to the end date of the final period of performance, no further task order will be issued on the contract.
Task Order Procedures: A task order will be issued at the start of the performance period and orders will be placed by NCO 8 Contracting Officers. The Task Order will contain date of order, order number, line-item number, description, quantity, unit price, performance schedule, accounting and appropriation data and method of payment.
Estimated Quantities: The quantities or dollar threshold listed in the Price Schedule effective for the periods stated are estimated only and are not purchased by the resultant contract. Except as this contract otherwise provides if the VA’s requirement does not result in orders in the quantities or dollar amount described that fact shall not constitute the basis for an equitable price adjustment.
Pricing: Price schedule for Line-Item Number (LIN) for the base year and each option year includes the following: estimated quantity, unit, proposed unit price, proposed total annual price for each LIN and Sub-Lin, and the estimated grand total.
Pricing Instructions: The offeror is instructed to edit the Unit Cost and Total Annual Cost correspond with the cost for the line-item number (LIN).
Base Year POP: 04/01/2026 – 03/31/2027 Brief Description of Service: Teleradiology Services
Item
Description Est.
Quantity
Unit Cost Estimated Amount
0001 Plain Films 2,199 EA NSP NSP
0001a Routine 329 EA $ -
0001b Stat/Urgent 1,870 EA $ -
0002 CT Exams 650 EA NSP NSP
0002a Routine 52 EA $ - 0002b Stat/Urgent 598 EA $ - 0003 CTA Exams 140 EA NSP NSP
0003a Routine 11 EA $ - 0003b Stat/Urgent 129 EA $ - 0004 CT Abd & Pelvis Exams 300 EA NSP NSP
0004a Routine 24 EA $ - 0004b Stat/Urgent 276 EA $ - 0005 CT Abd & Pelv 1/> REGNS 150 EA NSP NSP
0005a Routine 12 EA $ - 0005b Stat/Urgent 138 EA $ - 0006 CT Angio Abdominal Arteries w/run off 70 EA NSP NSP
0006a Routine 6 EA $ - 0006b Stat/Urgent 64 EA $ - 0007 Ultrasound Exams 240 EA NSP NSP
0007a Routine 77 EA $ - 0007b Stat/Urgent 163 EA $ - 0008 Ultrasound Head & Neck (thyroid) 9 EA NSP NSP
0008a Routine 3 EA $ - 0008b Stat/Urgent 6 EA $ - 0009 MR Exams 125 EA NSP NSP
0009a Routine 67 EA $ - 0009b Stat/Urgent 58 EA $ - 0010 Ultrasound Arterial Duplex 15 EA NSP NSP
0010a Routine 5 EA $ - 0010b Stat/Urgent 10 EA $ -
0011 NM 20 EA NSP NSP
0011a Routine 3 EA $ - 0011b Stat/Urgent 17 EA $ -
SUBTOTAL (Services)
Option Year 1 POP: 04/01/2027 – 03/31/2028
Item
Description Est.
Quantity
Unit Cost Estimated Amount
1001 Plain Films 2,309 EA NSP NSP
1001a Routine 410 EA $ -
1001b Stat/Urgent 1,899 EA $ -
1002 CT Exams 683 EA NSP NSP
1002a Routine 63 EA $ - 1002b Stat/Urgent 620 EA $ - 1003 CTA Exams 147 EA NSP NSP
1003a Routine 15 EA $ - 1003b Stat/Urgent 132 EA $ - 1004 CT Abd & Pelvis Exams 315 EA NSP NSP
1004a Routine 35 EA $ - 1004b Stat/Urgent 280 EA $ - 1005 CT Abd & Pelv 1/> REGNS 158 EA NSP NSP
1005a Routine 16 EA $ - 1005b Stat/Urgent 142 EA $ - 1006 CT Angio Abdominal Arteries w/run off 74 EA NSP NSP
1006a Routine 8 EA $ - 1006b Stat/Urgent 66 EA $ - 1007 Ultrasound Exams 252 EA NSP NSP
1007a Routine 82 EA $ - 1007b Stat/Urgent 170 EA $ - 1008 Ultrasound Head & Neck (thyroid) 9 EA NSP NSP
1008a Routine 3 EA $ - 1008b Stat/Urgent 6 EA $ - 1009 MR Exams 131 EA NSP NSP
1009a Routine 64 EA $ - 1009b Stat/Urgent 67 EA $ - 1010 Ultrasound Arterial Duplex 16 EA NSP NSP
1010a Routine 5 EA $ - 1010b Stat/Urgent 11 EA $ -
1011 NM 21 EA NSP NSP
1011a Routine 3 EA $ - 1011b Stat/Urgent 18 EA $ -
Option Year 2 POP: 04/01/2028 – 03/31/2029
Item # Description Est.
Quantity
Unit Cost Estimated Amount
2001 Plain Films 2,424 EA NSP NSP
2001a Routine 426 EA $ - 2001b Stat/Urgent 1,998 EA $ -
2002 CT Exams 717 EA NSP NSP
2002a Routine 77 EA $ - 2002b Stat/Urgent 640 EA $ - 2003 CTA Exams 154 EA NSP NSP
2003a Routine 16 EA $ - 2003b Stat/Urgent 138 EA $ - 2004 CT Abd & Pelvis Exams 331 EA NSP NSP
2004a Routine 43 EA $ - 2004b Stat/Urgent 288 EA $ - 2005 CT Abd & Pelv 1/> REGNS 166 EA NSP NSP
2005a Routine 18 EA $ - 2005b Stat/Urgent 148 EA $ - 2006 CT Angio Abdominal Arteries w/run off 78 EA NSP NSP
2006a Routine 10 EA $ - 2006b Stat/Urgent 68 EA $ - 2007 Ultrasound Exams 265 EA NSP NSP
2007a Routine 87 EA $ - 2007b Stat/Urgent 178 EA $ - 2008 Ultrasound Head & Neck (thyroid) 9 EA NSP NSP
2008a Routine 3 EA $ - 2008b Stat/Urgent 6 EA $ - 2009 MR Exams 138 EA NSP NSP
2009a Routine 67 EA $ - 2009b Stat/Urgent 71 EA $ - 2010 Ultrasound Arterial Duplex 17 EA NSP NSP
2010a Routine 5 EA $ - 2010b Stat/Urgent 12 EA $ -
2011 NM 22 EA NSP NSP
2011a Routine 3 EA $ - 2011b Stat/Urgent 19 EA $ -
Option Year 3 POP: 04/01/2029 – 03/31/2030
Item # Description Est.
Quantity
Unit Cost Estimated Amount
3001 Plain Films 2,199 EA NSP NSP
3001a Routine 329 EA $ -
3001b Stat/Urgent 1,870 EA $ -
3002 CT Exams 650 EA NSP NSP
3002a Routine 52 EA $ - 3002b Stat/Urgent 598 EA $ - 3003 CTA Exams 140 EA NSP NSP
3003a Routine 11 EA $ - 3003b Stat/Urgent 129 EA $ - 3004 CT Abd & Pelvis Exams 300 EA NSP NSP
3004a Routine 24 EA $ - 3004b Stat/Urgent 276 EA $ - 3005 CT Abd & Pelv 1/> REGNS 150 EA NSP NSP
3005a Routine 12 EA $ - 3005b Stat/Urgent 138 EA $ - 3006 CT Angio Abdominal Arteries w/run off 70 EA NSP NSP
3006a Routine 6 EA $ - 3006b Stat/Urgent 64 EA $ - 3007 Ultrasound Exams 240 EA NSP NSP
3007a Routine 77 EA $ - 3007b Stat/Urgent 163 EA $ - 3008 Ultrasound Head & Neck (thyroid) 9 EA NSP NSP
3008a Routine 3 EA $ - 3008b Stat/Urgent 6 EA $ - 3009 MR Exams 125 EA NSP NSP
3009a Routine 67 EA $ - 3009b Stat/Urgent 58 EA $ - 3010 Ultrasound Arterial Duplex 15 EA NSP NSP
3010a Routine 5 EA $ - 3010b Stat/Urgent 10 EA $ -
3011 NM 20 EA NSP NSP
3011a Routine 3 EA $ - 3011b Stat/Urgent 17 EA $ -
Total of Base Year + 3 Option Years
B.3 PERFORMANCE WORK STATEMENT for TELE- RADIOLOGY PHYSICIAN
SERVICES
1. GENERAL:
1.1. Services Provided: The Contractor shall provide Board Certified or Board Eligible, and fellowship trained Radiologists and Radiology-Physician Services to perform Teleradiology Services per study rate in accordance with the specifications contained herein to beneficiaries of the Department of Veterans Affairs (VA) and the West Palm Beach VA Healthcare System. The Contractor shall make every effort to ensure that interpreting physicians have appropriate fellowship training with regard to the examinations interpreted. For example, stroke code head CTs will be interpreted by Neuroradiologists (neuroradiology fellowship trained). The services provided will not be limited to STAT/Urgent priority and WHEN hours but will also have the option to include Routine priority examinations during WHEN and non-WHEN hours (STAT “immediate” and urgent examinations during WHEN hours (weekends, holidays, evenings, and nights) defined as between the hours of 4:00pm-7:30am weekdays (Monday-Friday) and 24/7 weekends (Saturday-Sunday) and holidays). The VA Radiology Services follow the standards & guidelines set forth by American College of Radiology (ACR) https://www.acr.org/-/media/ACR/Files/Practice-Parameters/IRClin-Prac-Mgmt.pdf.pdf.
Board certified Radiologists be currently enrolled and active with Maintenance of Certification with the American Board of Radiology. A contractor providing teleradiology services shall provide services consistent with TJC and that meet or exceed VA and the American College of Radiology Guidelines as defined in this document.
1.2. Place of Performance: Contractor shall furnish services at their off-site location.
1.3. Authority: Title 38 USC 8153, Health Care Resources (HCR) sharing Authority, and FAR Overhaul 12 Acquisition of Commercial Products and Commercial Services.
1.4. Policy/Directives/Handbooks. The contractor shall be subject to the following policies, including any subsequent updates during the period of performance. The policies listed below can be accessed electronically at the following: VA Publications VHA Publications
1.4.1. VA Directive 1663: Health Care Resources (HCR) Contracting – Buying Title 38 U.S.C. 8153VHA Directive 1003.04: VHA Patient Advocacy
1.4.2. VHA Directive 1065: Productivity and Staffing Guidance for Specialty Provider Group Practice
1.4.3. VHA Directive 1088(1): Communicating Test Results to Providers and Patients
1.4.4. VHA Directive 1100.18: Reporting and Responding to State Licensing Boards
1.4.5. VHA Directive 1100.20: Credentialing of Health Care Providers
1.4.6. VHA Directive 1100.21: Privileging
1.4.7. VHA Directive 1192.01: Seasonal Influenza Vaccination Program for VHA Health Care Personnel
1.4.8. VHA Directive 1220(1): Facility Procedure Complexity Designation Requirements to Perform Invasive Procedures in Any Clinical Setting https://gcc02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.acr.org%2F-%2Fmedia%2FACR%2FFiles%2FPractice-Parameters%2FIRClin-Prac-Mgmt.pdf&data=05%7C01%7C%7Cfbebfe3d62c64c22e31408dae41f5b2a%7Ce95f1b23abaf45ee821db7ab251ab3bf%7C0%7C0%7C638073120564733355%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=v68r5%2F8MYnkdMH%2B28jJ%2FS%2BVar75uNMInK03HRFw53OY%3D&reserved=0 https://gcc01.safelinks.protection.outlook.com/ https://www.va.gov/vhapublications/index.cfm https://www.va.gov/vhapublications/index.cfm
1.4.9. VHA Directive 1605.01: Privacy and Release of Information
1.4.10. VHA Directive 1907.01: VHA Health Information Management and Health Records
1.4.11. VHA Handbook 1100.17: National Practitioner Data Bank (NPDB) Reports
1.4.12. Privacy Act of 1974 (5 U.S.C. 552a) as amended:
http://www.justice.gov/oip/foia_updates/Vol_XVII_4/page2.htm
1.4.13. 42 Code of Federal Regulations (CFR) Part 482 Conditions of Participation Hospitals:https://www.ecfr.gov/cgi-bin/text-idx?node=pt42.5.482&rgn=div5
1.5 Acronyms/Definitions: Terms used in this contract shall be interpreted as follows unless the context expressly requires a different construction and/or interpretation. In case of a conflict in language between the Definitions and other sections of this contract, the language in this section shall govern.
1.5.1. ACGME: Accreditation Council for Graduate Medical Education
1.5.2. ACLS: Advanced Cardiac Life Support
1.5.3. BLS: Basic Life Support
1.5.4. CDC: Centers for Disease Control and Prevention
1.5.5. CEU: Certified Education Unit
1.5.6. Clinical Privileging: Clinical Privileging is the process by which a practitioner, licensed for independent practice; e.g., without supervision, direction, required sponsor, preceptor, mandatory collaboration, etc.; is permitted by law and the facility to practice independently, to provide specific medical or other patient care services within the scope of the individual’s license, based upon the individual’s clinical competence as determined by peer references, professional experience, health status, education, training and licensure. Clinical privileges must be facility-specific and provider-specific, and within available resources.
1.5.7. CME: Continuing Medical Education
1.5.8. CMS: Centers for Medicare and Medicaid Services
1.5.9. CO: Contracting Officer: The person executing this contract on behalf of the Government with the authority to enter into and administer contracts and make related determinations and findings.
1.5.10. COR: Contracting Officer’s Representative: A person appointed by the CO to take necessary action to ensure the Contractor performs in accordance with and adheres to the specifications contained in the contract and to protect the interest of the Government. The COR shall report to the CO promptly any indication of non-compliance in order that appropriate action can be taken.
1.5.11. COS: Chief of Staff
1.5.12. CPARS: Contractor Performance Assessment Reporting System
1.5.13. Credentialing: Credentialing is the process of obtaining, verifying, and assessing the qualifications of a health care provider to provide care or services in or for the VA health care system. Credentials are documented evidence of licensure, education, training, experience or other qualifications.
http://www.hpoe.org/resources https://us.tungsten-network.com/?node=pt42.5.482&rgn=div5
1.5.14. DEA: Drug Enforcement Agency
1.5.15. EHR: Electronic Health Record - electronic health record system used by the VA
1.5.16. FSMB: Federation of State Medical Boards
1.5.17. FTE: Full Time Equivalent VA’s standard definition is for full time working the equivalent of 80 hours every two weeks, 2080 hours per year. However, providers may propose using their standard FTE definition.
1.5.18. HHS: Department of Health and Human Services
1.5.19. HIPAA: Health Insurance Portability and Accountability Act
1.5.20. ISO: Information Security Officer
1.5.21. Key Personnel: The individuals specified in this contract who are essential to work performance.
1.5.22. NPI: National Provider Identifier. NPI is a standard, unique 10-digit numeric identifier required by HIPPA. The Veterans Health Administration must use NPIs in all HIPAA-standard electronic transactions for individual (health care practitioners) and organizational entities (medical centers)
1.5.23. POP: Period of Performance
1.5.24. PPD: Purified Protein Derivative
1.5.25. PWS: Performance Work Statement
1.5.26. QA/QI: Quality Assurance/Quality Improvement
1.5.27. QASP: Quality Assurance Surveillance Plan
1.5.28. QM/PI: Quality Management/Performance Improvement
1.5.29. VETPro: is VHA’s mandatory credentialing software platform to document the credentialing of VHA health care providers. This system facilitates completion of a uniform, accurate, and complete credentials file.
1.5.30. VHA: Veterans’ Health Administration
1.5.31. VISN: Veterans Integrated Services Network
1.5.32. VISTA: Veterans Information Systems Technology Architecture
2. QUALIFICATIONS:
2.1. Staff/Facility
2.1.1. License: Contract physician(s) assigned by the Contractor to perform the services covered by this contract shall have a current license to practice medicine in in both the transmitting and receiving sites.
All licenses held by the key personnel working on this contract shall be full and unrestricted licenses. Information on state licensing in tele-radiology may be found at this site: Teleradiology | American College of Radiology (acr.org). Contract physician(s) who have current, full and unrestricted licenses in one or more states, but who have, or ever had, a license restricted, suspended, revoked, voluntarily https://www.acr.org/ revoked, voluntarily surrendered pending action or denied upon application will not be considered for the purposes of this contract.
2.1.2. Board Certification: All contract physician(s) shall be Board Certified (ABR). All continuing education courses required for maintaining certification must be kept up to date at all times. Documentation verifying current certification shall be provided by the Contractor to the VA COR on an annual basis for each year of contract performance.
2.1.3. Fellowship Training: Fellowship training is required. The Contractor shall make every effort to ensure that interpreting physicians have appropriate fellowship training with regard to the examinations interpreted. For example, stroke code head CTs will be interpreted by Neuroradiologists (neuroradiology fellowship trained).
Credentialing and Privileging: Credentialing and privileging is to be done in accordance with the provisions of VHA Directive 1100.20 and VHA Directive
1100.21 referenced above. The Contractor is responsible to ensure that proposed physician(s) possesses the requisite credentials enabling the granting of privileges.
No services shall be provided by any contract physician(s) prior to obtaining approval by the Facility Medical Executive Board and Medical Center Director.
2.1.3.1 If a contract physician(s) is not credentialed and privileged or has credentials/privileges suspended or revoked, the Contractor shall furnish an acceptable substitute without any additional cost to the government.
2.1.3.2 Contract licensed independent practitioners must be credentialed and privileged through the VA facility’s Medical Staff Office in accordance Credentialing and Privileging Directives 1100.20 and 1100.21 and VHA Directive 1914.
2.1.3.3 Contractor will provide adequate administrative support to facilitate credentialing and privileging.
2.1.3.4 Separately delineated privileges for telemedicine services must be requested and assigned in this process.
2.1.3.5 In general, the credentialing process should be started at least 60-90 days in advance of estimated entry on duty. The time required for this process may be expedited when patient care needs are urgent.
2.1.3.6 The VA’s Medical Staff Office or Human Resources Management Service will provide an instruction packet containing forms and a detailed listing of required documentation, including curriculum vitae, current references, signed release of information from the candidate, and statement that the candidate does not have any physical or mental health condition that would adversely affect his/her ability to carry out the assigned duties, and additional credentialing forms. The candidate will also be required to make application through the VetPro internet-based process. The candidate will need to be enrolled in VetPro by the Credentialing Coordinator at the VA or by the Human Resources Management Service designee. The website address is: https://fcp.vetpro.org/Admin/Login/Index.
2.1.3.7 It is the Contractor’s responsibility to contact the Contracting Office and Contracting Officer (CO) to request a package and instructions.
2.1.3.8 When contract physician(s) provide only teleconsultation by offering advice that supports care provided by VA’s on site licensed independent providers, the https://fcp.vetpro.org/Admin/Login/Index
Contractor must furnish VA with a copy of the contract physician(s) credentials, verification of credentials, and current clinical privileges. The contract physician(s) providing teleconsultation services do not have to be separately privileged at the VA facility.
2.1.3.9 The Contractor must furnish a copy of its policy and procedures for credentialing and privileging to the Contracting Officer and COR for review to ensure these meet the VA’s requirements for establishment of competence through these mechanisms.
2.1.4. Technical Proficiency - Contract physician(s) shall be technically proficient in the skills necessary to fulfill the government’s requirements, including the ability to speak, understand, read and write English fluently. Contractor must establish and maintain compliance with all requirements for full access to the VHA EHR and secure means of communication with ordering providers. PACS and Voice recognition systems are maintained separately by the Contractor. Examinations are sent electronically after acquisition to the receiving site and interpretations must be communicated electronically and securely back to the originating site.
Contractor shall provide documents upon request of the CO/COR to verify current and ongoing competency, skills, certification and/or licensure related to the provision of care, treatment and/or services performed. Contractor shall provide verifiable evidence of all educational and training experiences including any gaps in educational history for all contract physician(s) and contract physician(s) shall be responsible for abiding by the Facility's Medical Staff By-Laws, rules, and regulations (referenced herein) that govern medical staff behavior.
2.1.5. Continuing Medical Education (CME)/ Certified Education Unit (CEU) Requirements: Contractor shall provide the COR copies of current CMEs as required or requested by the Facility. Contract physician(s) registered or certified by national/medical associations shall continue to meet the minimum standards for CME to remain current. Contractor shall report CME hours to the credential’s office for tracking. These documents are required for both privileging and re-privileging.
Failure to provide shall result in loss of privileges for contract physician(s).
2.1.6. Training (ACLS, BLS, EHR and VA MANDATORY): Contractor shall meet all VA educational requirements and mandatory course requirements defined herein; all training must be completed by the contract physician(s) as required by the VA. All mandatory TMS courses, HIPAA, Security and EHR will be completed per VA guidelines and policies.
TMS Training Frequency Annual Hours
VA Privacy and Information Security and Rules of Behavior VA (Course ID 10176)
Annually 1
Government Ethics – The Essential Government Ethics VA (Course ID 3812493)
Annually .75
Privacy and HIPPA Training VA (Course ID 10203)
Annually 1
2.1.7. STANDARD INFECTION CONTROL MEASURES (PPD, IMMUNIZATIONS,
ETC.): Contractor shall provide statement that all required infection control measures are current and that the contractor is compliant with OSHA regulations concerning occupational exposure to blood borne pathogens. The Contractor shall also notify the VA of any significant communicable disease exposures and the VA will also notify the contractor of the same, as appropriate. Contractor shall adhere to current CDC/HICPAC Guideline for Infection Control in health care personnel (as published in American Journal for Infection Control- AJIC 1998; 26:289-354 (https://stacks.cdc.gov/view/cdc/11563) for disease control. Contractor shall provide follow up documentation of clearance to return to the workplace prior to their return. Tests shall be current within the past year.
2.1.8. National Provider Identifier (NPI): NPI is a standard, unique 10-digit numeric identifier required by HIPAA. The Veterans Health Administration must use NPIs in all HIPAA-standard electronic transactions for individual (health care practitioners) and organizational entities (medical facilities). The Contractor shall have or obtain appropriate NPI and if pertinent the Taxonomy Code confirmation notice issued by the Centers for Medicare and Medicaid Services (CMS) National Plan and Provider Enumeration System (NPPES) be provided to the Contracting Officer with the quote.
2.1.9. Conflict of Interest: The Contractor and all contract physician(s) are responsible for identifying and communicating to the CO and COR conflicts of interest at the time of quote and during the entirety of contract performance. At the time of quote, the Contractor shall provide a statement which describes, in a concise manner, all relevant facts concerning any past, present, or currently planned interest (financial, contractual, organizational, or otherwise) or actual or potential organizational conflicts of interest relating to the services to be provided. The Contractor shall also provide statements containing the same information for any identified consultants or subcontractors who shall provide services. The Contractor must also provide relevant facts that show how it’s organizational and/or management system or other actions would avoid or mitigate any actual or potential organizational conflicts of interest. These statements shall be in response to the VAAR provision 852.209-70 Organizational Conflicts of Interest and fully outlined in response to the subject attachment in Section D of the solicitation document.
2.1.10. Citizenship related Requirements:
2.1.10.1. The Contractor certifies that the Contractor shall comply with any and all legal provisions contained in the Immigration and Nationality Act of 1952, As Amended; its related laws and regulations that are enforced by Homeland Security, Immigration and Customs Enforcement and the U.S Department of Labor as these may relate to non-immigrant foreign nationals working under https://stacks.cdc.gov/view/cdc/11563 contract or subcontract for the Contractor while providing services to Department of Veterans Affairs patient referrals;
2.1.10.2. While performing services for the Department of Veterans Affairs, the Contractor shall not knowingly employ, contract or subcontract with an illegal alien; foreign national non-immigrant who is in violation their status, as a result of their failure to maintain or comply with the terms and conditions of their admission into the United States. Additionally, the Contractor is required to comply with all “E-Verify” requirements consistent with “Executive Order 12989” and any related pertinent Amendments, as well as applicable Federal Acquisition Regulations.
2.1.10.3. If the Contractor fails to comply with any requirements outlined in the preceding paragraphs or its Agency regulations, the Department of Veterans Affairs may, at its discretion, require that the foreign national who failed to maintain their legal status in the United States or otherwise failed to comply with the requirements of the laws administered by Homeland Security, Immigration and Customs Enforcement and the U.S Department of Labor, shall be prohibited from working at the Contractor’s place of business that services Department of Veterans Affairs patient referrals; or other place where the Contractor provides services to veterans who have been referred by the Department of Veterans Affairs; and shall form the basis for termination of this contract for breach.
2.1.10.4. This certification concerns a matter within the jurisdiction of an agency of the United States and the making of a false, fictitious, or fraudulent certification may render the maker subject to prosecution under 18 U.S.C.
1001.
2.1.10.5. The Contractor agrees to obtain a similar certification from its subcontractors. The certification shall be made as part of the offerors response to the RFQ using the subject attachment in Section D of the solicitation document.
2.1.11. Annual Office of Inspector General (OIG) Statement: In accordance with HIPAA and the Balanced Budget Act (BBA) of 1977, the Department of Health and Human Services (HHS) Office of Inspector General (OIG) has established a list of parties and entities excluded from Federal health care programs. Specifically, the listed parties and entities may not receive Federal Health Care program payments due to fraud and/or abuse of the Medicare and Medicaid programs.
2.1.11.1. Therefore, Contractor shall review the HHS OIG List of Excluded Individuals/Entities on the HHS OIG web site at http://oig.hhs.gov/exclusions/index.asp to ensure that the proposed contract physician(s) are not listed. Contractor should note that any excluded individual or entity that submits a claim for reimbursement to a Federal health care program, or causes such a claim to be submitted, may be subject to a Civil Monetary Penalty (CMP) for each item or service furnished during a period that the person was excluded and may also be subject to treble damages for the amount claimed for each item or service. CMP’s may also be imposed https://www.ecfr.gov/cgi-bin/text-idx against the Contractor that employ or enter into contracts with excluded individuals to provide items or services to Federal program beneficiaries.
2.1.11.2. By submitting their quote, the Contractor certifies that the HHS OIG List of Excluded Individuals/Entities has been reviewed and that the Contractors are and/or firm is not listed as of the date the offer/bid was signed.
2.2. Clinical/Professional Direction: The qualifications of Contractor personnel are subject to review by VA Medical Facility COS or his/her clinical designee and approval by the Medical Facility Director as provided in VHA Directive 1100.20 and VHA Directive
1100.21. Clinical/Professional direction of all clinical personnel covered by this contract for quality purposes will be provided by the Facility COS and/or the Chief of the Service or his designee. A clinical COR may be appointed, however, only the CO is authorized to consider any contract modification request and/or make changes to the contract during the administration of the resultant contract.
2.3. Non-Personal Healthcare Services: The parties agree that the Contractor and all contract physician(s) shall not be considered VA employees for any purpose.
2.4. Indemnification: The Contractor shall be liable for, and shall indemnify and hold harmless the Government against, all actions or claims for loss of or damage to property or the injury or death of persons, arising out of or resulting from the fault, negligence, or act or omission of the Contractor, its agents, or employees.
2.5. Prohibition Against Self-Referral: Contractor’s physicians are prohibited from referring VA patients to contractor’s or their own practice(s).
2.6. Inherent Government Functions: Contractor and Contract physician(s) shall not perform inherently governmental functions. This includes, but is not limited to, determination of agency policy, determination of Federal program priorities for budget requests, direction and control of government employees (outside a clinical context), selection or non-selection of individuals for Federal Government employment including the interviewing of individuals for employment, approval of position descriptions and performance standards for Federal employees, approving any contractual documents, approval of Federal licensing actions and inspections, and/or determination of budget policy, guidance, and strategy.
2.7. No Employee status: The Contractor shall be responsible for protecting Contract physician(s) furnishing services. To carry out this responsibility, the Contractor shall provide or certify that the following is provided for all their staff providing services under the resultant contract:
2.7.1. Workers’ compensation
2.7.2. Professional liability insurance
2.7.3. Health examinations
2.7.4. Income tax withholding, and
2.7.5. Social security payments.
2.8. Tort Liability: The Federal Tort Claims Act does not cover Contractor or contract physician(s). When a Contractor or contract physician(s) has been identified as a provider in a tort claim, the Contractor shall be responsible for notifying their legal counsel and/or insurance carrier. Any settlement or judgment arising from a Contractor’s (or contract physician(s)) action or non-action shall be the responsibility of the Contractor and/or insurance carrier.
2.9. Contingency Plan: Because continuity of care is an essential part of the Facility’s medical services, The Contractor shall have a contingency plan in place to be utilized if the contract physician(s) leaves Contractor’s employment or is unable to continue performance in accordance with the terms and conditions of the resulting contract.
2.9.1. Contractor shall submit a listing of proposed key personnel performing technical delivery of services in the following format:
Provider Name: ___________________ Title: __________________.
Curriculum Vitae and qualification documents of each key personnel shall be submitted with the quote.
2.10. Emergency Substitutions: During the first ninety (90) calendar days of performance, the Contractor shall make NO substitutions of key personnel unless the substitution is necessitated by illness, death or termination of employment. The Contractor shall notify the CO, in writing, within 5 calendar day (s) after the occurrence of any of these events and provide the information required below. After 90 days, the Contractor shall submit the information required below to the CO at least 3 (three) calendar days prior to making any permanent substitutions.
2.10.1. The Contractor shall provide a detailed explanation of the circumstances necessitating the proposed substitutions, complete resumes for the proposed substitutes, and any additional information requested by the CO. Proposed substitutes shall have comparable qualifications to those of the persons being replaced. The CO will notify the Contractor within 5 (five) calendar days after receipt of all required information of the decision on the proposed substitutes. The contract will be modified to reflect any approved changes of key personnel.
2.10.2. For temporary substitutions where the key person shall not be reporting to work for 3 (three) consecutive workdays or more, the Contractor shall provide a qualified replacement for the key person. The substitute shall have comparable qualifications to the key person. Any period exceeding two weeks will require the procedure as stated above.
3. VA HOURS OF OPERATION/SCHEDULING
3.1. Business Hours: Monday through Sunday, 24 hours a day, 7 days a week, 52 weeks a year.
3.2. Contractor shall be available to the Facility for consultation and interpretation for Routine, STAT “immediate” and urgent examinations during WHEN hours (weekends, holidays, evenings, and nights) defined as between the hours of 4:00pm-7:30am weekdays (Monday-Friday) and 24/7 weekends (Saturday-Sunday), federal holidays, and non-WHEN hours.
3.3. Federal Holidays: The following holidays are observed by the Department of Veterans Affairs:
• New Year’s Day
• President’s Day
• Martin Luther King’s Birthday
• Memorial Day
• Juneteenth
• Independence Day
• Labor Day
• Columbus Day
• Veterans Day
• Thanksgiving
• Christmas
• Any day specifically declared to be a national holiday.
3.4. Continuity of services under contact:
3.4.1. Contractor is responsible for providing qualified personnel to read films. The VA must be informed at least 72 hours in advance if there will be a significant change in contractor’s ability to perform to allow for planning of service coverage and workload distribution. Requirements as noted in attachment B will be provided to all Facilities and maintained by the contractor.
3.4.2. The contractor shall maintain open and professional communication with members of the WPBVAHCS Diagnostic Imaging staff. The contractor shall provide up-to-date points of contact to facilitate communication on clinical, technical and administrative issues. Clinical staff will be available by phone or TEAMS, 24/7. The Contractor will provide a schedule of radiologists with telephone numbers for consultation by VA technologists and referring physicians.
3.4.3. The Contractor shall provide a single phone number with a list of individuals who could be contacted to immediately resolve any difficulties experienced during WHEN (weekend, holidays, evenings, and nights) and non-WHEN hours for teleradiology services for Routine, STAT “immediate” and urgent studies. The COR will assure up-to-date rosters of staff are provided to the Contractor.
3.4.4. Tele-Communications
3.4.4.1. The contractor will secure and maintain the communications link between the contractor’s facility and the WPBVAHCS’s facilities at the contractor’s expense. These expenses may be included in contractor’s quote as a separate item. The cost to establish and maintain this communication link may be provided if the Government deems it is more cost effective to the Government.
3.4.4.2. Vendor shall have a national Memorandum of Understanding with the Veterans Administration governing network interconnection, virtual private network configuration, DICOM image movement, bi-directional HL7 feed to VA EHR for patent demographic/report updates, and critical alert delivery and escalation.
3.4.4.3. The Contractor would not be able to provide services during a telecommunications failure. The Contractor is responsible for restoring services following any failure and notifying WPBVAHCS CO, COR, and clinical point of contact.
3.4.4.4. The contractor shall make provisions for the proper maintenance and functioning of all imaging, teleradiology and associated equipment, facilities and fixtures as may reasonably be required by Contract Physicians to perform services hereunder.
4. CONTRACTOR RESPONSIBILITIES
4.1. Clinical Personnel Required: The Contractor shall provide contract board-certified and fellowship trained physician(s) who are competent, qualified per this performance work statement and adequately trained to perform assigned duties.
4.2. Management and Supervision:
4.3.1. The Contractor shall be responsible for supervising the daily services provided under this contract by the Contractor’s staff.
4.3.2. The Contractor shall have written policies and procedures regarding staff credentials and privileging.
4.3.3. WPBVAHCS will provide to the Contractor policies, procedures and processes necessary to allow cooperative functioning between the agency and Facility.
Updates and refreshers will be provided to the Contractor upon request and when policy procedures or process changes.
4.3.4. The Contractor shall complete background investigations to insure that employees do not have a record of criminal offenses or substantiated incidents of patient abuse; and, if required to perform their duties, employees are properly licensed and insured to operate motor vehicles.
4.3. Standards of Care: The contract physician(s)’ care shall cover the range of Radiology services as would be provided in a state-of-the-art civilian medical treatment facility and the standard of care shall be of a quality, meeting or exceeding currently recognized national standards as established by:
4.3.1. The American College of Radiology Guidelines: https://www.acr.org/- /media/ACR/Files/Practice-Parameters/IRClin-Prac-Mgmt.pdf.pdf
4.3.2. ACR Practice Parameter for Communication of Diagnostic Imaging Findings:
communicationDiag (acr.org)
4.3.3. VA Standards: MCP-00-09 Communication of Test Results to Providers and Patients
4.3.4. The American Board of Radiology: https://www.theabr.org/
4.3.5. The professional standards of the Joint Commission (TJC):
http://www.jointcommission.org/standards_information/hap_requirements.aspx https://www.va.gov/vapubs/?url=https%3A%2F%2Fwww.acr.org%2F-%2Fmedia%2FACR%2FFiles%2FPractice-Parameters%2FIRClin-Prac-Mgmt.pdf&data=05%7C01%7C%7Cfbebfe3d62c64c22e31408dae41f5b2a%7Ce95f1b23abaf45ee821db7ab251ab3bf%7C0%7C0%7C638073120564733355%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=v68r5%2F8MYnkdMH%2B28jJ%2FS%2BVar75uNMInK03HRFw53OY%3D&reserved=0 https://www.va.gov/vapubs/?url=https%3A%2F%2Fwww.acr.org%2F-%2Fmedia%2FACR%2FFiles%2FPractice-Parameters%2FIRClin-Prac-Mgmt.pdf&data=05%7C01%7C%7Cfbebfe3d62c64c22e31408dae41f5b2a%7Ce95f1b23abaf45ee821db7ab251ab3bf%7C0%7C0%7C638073120564733355%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=v68r5%2F8MYnkdMH%2B28jJ%2FS%2BVar75uNMInK03HRFw53OY%3D&reserved=0 https://www.acr.org/-/media/ACR/Files/Practice-Parameters/CommunicationDiag.pdf https://www.theabr.org/ https://fcp.vetpro.org/Admin/Login/Index
4.3.6. The standards of the American Hospital Association (AHA):
http://www.hpoe.org/resources?show=100&type=8 and;
4.3.7. The requirements contained in this PWS.
4.4 MEDICAL RECORDS
4.4.1 Authorities: Contractor’s physician(s) providing healthcare services to VA patients shall be considered as part of the Department Healthcare Activity and shall comply with the 5 U.S.C.552a (Privacy Act), 38 U.S.C. 5701 (Confidentiality of claimants records), 5 U.S.C. 552 (FOIA), 38 U.S.C. 5705 (Confidentiality of Medical Quality Assurance Records) 38 U.S.C. 7332 (Confidentiality of certain medical records), Title 5 U.S.C. § 522a (Records Maintained on Individuals) as well as 45 C.F.R.
Parts 160, 162, and 164 (HIPAA).
4.4.2 HIPAA: This contract and its requirements meet exception in 45 CFR 164.502(e), and do not require a BAA in order for Covered Entity to disclose Protected Health Information to: a health care provider for treatment of VA patients. Based on this exception, a BAA is not required for this contract. Health records generated by this contract or provided to the Contractors by the VA are covered by the VA Privacy Act system of records entitled ‘Patient Medical Records-VA’ (24VA10A7).
Contractor generated VA Patient records are the property of the VA and shall not be accessed, released, transferred, or destroyed except in accordance with applicable laws and regulations. Contractor shall ensure that all records pertaining to medical care and services provided to VA patients are captured in the VA electronic health record system as required by VA policy as discussed in 4.5.4.
4.4.3 Disclosure: Contractor’s physician(s) may have access to patient medical records for the purpose of providing medical care and services to VA patients and performing services under the contract. VA authorizes the Contractor to discuss patient health information for coordination of care with community health care providers in compliance with VA regulations, HIPAA and VHA Directive 1605.01, Privacy and Release of Information. The VA will provide the Contractor with a copy of VHA Directive 1907.01, Health Information Management and Health Records and VHA Directive 1605.1, Privacy and Release of Information. The penalties and liabilities for the unauthorized disclosure of VA patient information mandated by the statutes and regulations mentioned above, apply to the Contractor.
4.4.4 Professional Standards for Documenting Care: Care shall be appropriately documented in medical records in accordance with standard commercial practice and guidelines established by VHA Directive 1907.01 Health Information Management and Health Records:
https://www.va.gov/vhapublications/ViewPublication.asp?pub_ID=9235 and all guidelines provided by the facility.
4.4.4.1 All film interpretations will either meet or exceed established VISN standards of timeliness, accuracy, content and signature. Only Facility approved abbreviations will be used for documentation of the patient health record. All imaging exam interpretations shall either meet or exceed established standards of timeliness, accuracy, content, and signature. Only medical http://www.cdc.gov/hicpac/pdf/InfectControl98.pdf?show=100&type=8 https://www.va.gov/vhapublications/ViewPublication.asp?pub_ID=9235 abbreviations from The Joint Commission’s National Patient Safety Goals, current edition, will be used for documentation of the patient health record.
4.4.4.2 Interpretations shall include the following information:
Patient’s full name, SSN, date of birth, clinical history, exam case number (accession number), date of interpretation, requesting physician, exam type, interpretation, and signature of contract radiologist providing interpretation.
4.4.4.2.1 Each Facility will provide necessary procedures for reports to be reviewed, edited (if required), and for electronic signature approval by the Contractor.
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