36C24622Q0850_1.docx

36C24622Q0850

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE

DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a.

PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

UEI:

EFT:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE

ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26.

TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212

-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNAT

URE OF OFFEROR/CONTRACTOR

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL

PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

36C24622Q0850 07-29-2022 Amber Hess amber.hess@va.gov 08-15-2022

10:00 AM

EDT

Daniel Spaulding Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton VA 23667 X X 561720 $19.5 Million Net30 N/A X Charlotte CBOC Outpatient Clinic SVAMC See the Statement of Work

Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton VA 23667

Department of Veterans Affairs Financial Services Center

PO BOX 149971

Austin TX 78714-9971 512-460-5049 512-460-5221 X See CONTINUATION Page This is a Combined Synopsis and Solicitation in support of a Firm-Fixed Price contract for Janitorial Services.

Refer to the Statement of Work and Instructions to Offeror.

Performance Period Base Year: Oct 1, 2022- Sept 30, 2023 Option Year 1: Oct 1, 2023- Sept 30, 2024 Option Year 2: Oct 1, 2024- Sept 30, 2025 Option Year 3: Oct 1, 2025- Sept 30, 2026 Option Year 4: Oct 1, 2026- Sept 30, 2027 VAAR Clause 852.219-77 requires completion and submission by offeror's with their quote submission.

See CONTINUATION Page 659-3630162-6037-856100-2542 010056100 X X X Daniel Spaulding Contracting Officer Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C246 Daniel Spaulding Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton VA 23667

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Financial Services Center http://www.fsc.va.gov/einvoice.asp

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

Charlotte Veteran Affairs Community Based Outpatient Clinic (CBOC) Janitorial Services.

Contract Period: Base POP Begin: 09-30-2022 POP End: 10-01-2023 PRINCIPAL NAICS CODE: 561720 - Janitorial Services PRODUCT/SERVICE CODE: S201 - Housekeeping - Custodial Janitorial

Charlotte Veteran Affairs Community Based Outpatient Clinic (CBOC) Janitorial Services.

Contract Period: Option 1 POP Begin: 09-30-2023 POP End: 10-01-2024

Charlotte Veteran Affairs Community Based Outpatient Clinic (CBOC) Janitorial Services.

Contract Period: Option 2 POP Begin: 09-30-2024 POP End: 10-01-2025

Charlotte Veteran Affairs Community Based Outpatient Clinic (CBOC) Janitorial Services.

Contract Period: Option 3 POP Begin: 09-30-2025 POP End: 10-01-2026

Charlotte Veteran Affairs Community Based Outpatient Clinic (CBOC) Janitorial Services.

Contract Period: Option 4 POP Begin: 09-30-2026 POP End: 10-01-2027

B.3 STATEMENT OF WORK

1. SCOPE OF WORK:

The Contractor shall furnish all personnel, materials, tools, machinery/equipment, and appliances necessary to provide janitorial service at the VA Outpatient Clinic in Charlotte, NC. The North Charlotte VA Community Based Outpatient Clinic (CBOC) is located at 8601 University East Drive, Charlotte, NC 28213. The approximate area is 68,000 square feet. The VA Outpatient Clinic is a medical treatment facility and requires attention inherent to such a setting. The Contractor and staff shall conduct themselves and the prescribed cleaning accordingly. To assist the Contractor, detailed cleaning requirements are included.

In the performance of this contract, the Contractor shall take such safety precautions as necessary to protect the lives and health of all occupants and visitors of the building. The contractor shall display appropriate warning signs in all areas where housekeeping operations may cause traffic obstruction or personnel hazard.

The cleaning of lobbies and corridors resulting in a temporarily wet or slippery floor surface, shall be accomplished so that it will not be necessary for personnel or patients to cross the wet surface to gain access to other areas.

The Contractor shall immediately correct any fire and safety deficiencies caused by contractor personnel. If the Contractor fails or refuses to correct deficiencies promptly, the Contracting Officer may issue an order stopping all or any part of the work and hold the Contractor in default of the contract.

The Contractor shall comply with applicable Federal, State and local safety and fire regulations in effect at the beginning of the contract period. The Contractor shall keep abreast of and comply with changes in these regulations and codes applicable to the contract.

The Contractor shall continually exercise all reasonable and prudent efforts to ensure the security of the Clinic and its contents resulting from the performance of work and employees.

All materials and equipment used in performance of this contract shall be stored properly at the end of each workday. The Contractor shall ensure that equipment is kept in safe, good working condition, cleaned and properly stored at the end of the workday.

Contractor shall accomplish all administrative tasks necessary to assure performance of the aseptic services, including, but not limited to, preparation and distribution of work schedules, emergency recall rosters, facility defects reports, and/or any other data submissions.

2. SPECIFIC TASKS:

1. Administrative Contractor shall accomplish all administrative tasks necessary to assure performance of the aseptic services, including, but not limited to, preparation and distribution of work schedules, emergency recall rosters, facility defects reports, and any other data submissions.

Contractor shall have an updated written personnel roster which shall be maintained. The COR shall be furnished original roster and all changes thereafter. Employees not listed will not be allowed to work in the medical facility.

2. Work/Tasks Schedule

1. The schedule shall be provided to the COR within 10 calendar days of award of this contract. Schedules shall include the date and show the phasing of completion of work by room/area throughout the day.

1. Contractor shall submit schedule changes in writing to the COR at least 24 hours in advance of initially scheduled time for beginning work/tasks.

1. The following WORK SCHEDULE shall be followed when developing the Contractor’s phased in schedule to be submitted to the COR within 10 days of award of the contract:

3. Furniture

1. Movement – Furniture will need to be shifted or moved from its normal position or placement in order to better facilitate proper and thorough cleaning underneath and behind furniture that is not easily accessible during normal daily cleaning routines in the areas throughout the clinic. The intent is to only move light furniture, small tables or easily moved wheeled items not heavy items or items that are permanently mounted or bolted into other surfaces. Supervisors will ensure to instruct personnel on safe lifting and furniture moving techniques. Any item over 50 lbs. must be considered a two person lift requirement. Additionally, furniture should not be moved if it will require 50 lbs. or more of force per person.

1. Daily – Dust horizontal and vertical surfaces; counter tops wiped; appliances dusted or wiped.

1. Weekly – Clean tables and chairs in Waiting Areas no less than weekly, or sooner if necessary to protect surface; vacuum upholstered furniture.

1. Monthly – Polish no less often than monthly, sooner if necessary to protect finish/surface.

1. Semiannually – Shampoo upholstered furniture.

4. Floor Maintenance

1. Tiled Areas: (All floors including exam rooms, treatment rooms, labs, etc.)

Daily – Sweep and wet mop with detergent disinfectant.

Monthly – Power scrub floors.

Semi-Annual – Strip and refinish all floors. These areas will be scheduled with the COR. A minimum of three (3) coats of floor finish to be applied. Moveable items (ie., chairs, rolling lamps, equipment foot control pads, etc.) will be removed to strip/refinish work and replaced upon completion. Care shall be given to ensure no build-up occurs around non-moveable items of furniture.

Buff floors in hallways three (3) times per week.

Buff floors in offices and treatment rooms twice per month.

1. Carpeted Areas and Mats:

Daily – Vacuum (Carpet sweeper is not acceptable) Weekly – Spot clean no less than weekly, or as necessary to provide protection/hinder staining.

Annually – Shampoo and soil resistant treatment applied. Contractor shall protect all carpeting by placing protective nonabsorbent pads or foil between furniture and cleaned carpet until dry at which time Contractor shall remove pads or foil. This task shall be scheduled in advance with COR.

1. Doors, Walls (including partitions) and Trim:

Daily/Weekly – Provide daily policing for dust on ledges, sills, moldings, and baseboards. Dust as necessary. Spot wash (for fingerprints, etc.) as necessary but no less often than once weekly.

1. Windows, Mirrors and Glass Cleaning:

Daily – Clean all mirrors, door glass (interior and exterior) throughout clinic.

Weekly – Clean all interior windows.

1. Waiting Area, Labs, Exam Rooms, Offices, Treatment Rooms, corridors:

Daily – Empty waste receptacles, clean drinking fountains, dust all horizontal and vertical surfaces, furniture, vents and blinds; clean and disinfect all urinals, commodes, and sinks; clean and refill dispensers, clean counter tops. Frequent policing during day as needed.

Weekly – Spot clean walls and counter tops no less often than weekly.

Monthly – Wash waste receptacles no less than monthly, or sooner if soiled.

1. Entrance, Outside Patios, and Screened Porch areas:

Daily – Pick up trash, sweep entrance walks and patio floor. Wipe furniture as necessary. Entrances and entrance platforms are to be cleaned once daily prior to the start of heavy traffic hours. The cleaning of these items shall be included as part of service: clean foot scrapers, exterior entrance mats and individual trash and smoking receptacles.

5. Expected Exposure Areas:

Periodically – Any room where patients with suspected infectious diseases have been examined will be thoroughly cleaned with detergent disinfectant (terminal cleaning). Contractor staff shall follow established isolation procedures approved by Infection Control Committee.

6. Trash or Solid Waste:

Disposal Removal – Contractor will furnish all necessary labor, equipment and supervision to provide solid waste collection and removal services as outlined herein. Trash receptacles shall be emptied daily and/or as needed, and the contents removed to dumpsters or recycle bins as applicable. Solid waste dumpsters and removal of waste from VA leased property is not a requirement of this contract.

Biohazard/biomedical waste (red bags) shall be removed to the appropriate storage areas. The VA shall provide large appropriate containers and provide for site removal of red bag waste.

7. Ceilings:

Monthly – Vacuum or damp dust ceilings as necessary to ensure all dust, streaks, and cobwebs are removed. The immediate vicinity of air ducts in acoustical tile ceilings shall be kept clean using an approved ceiling tile cleaner.

8. Beds, litters, exam tables:

To be cleaned daily with general all-purpose disinfecting solution. The beds located in the life support unit. Cleaning shall include mattress and frame.

9. Schedule of Service:

Within 10 days after award, the Contractor shall provide the COR with a proposed work schedule. The Contractor shall provide the schedule in writing to the COR for review, input, and approval.

10. Posted Work Schedule:

There are areas of the clinic that need to be scheduled for cleaning during the normal work day such as: Pharmacy, and Supply Services, Director’s Office Suite, File Room, and Canteen. This schedule shall be determined jointly by the COR and the Contractor. After the schedule is determined, it shall be posted for the contract period. All other areas shall be cleaned in coordination with the COR. As needed updates shall be coordinated with and approved by the COR.

11. Special Requirements:

1. The Contractor shall provide a minimal 10-minute response during normal duty hours due to need for re-performance or late performance of defectiveness of daily cleaning.

1. Constant Policing: Will be performed as necessary to maintain a “total clean” beautified condition.

1. Interior Duct Cleaning: Includes “covers” (parts of the registers, diffusers and grills, of the heating and air conditioning system) which are removable and provide access for performance of cleaning duct interiors. The actual “covers” are to be cleaned as part of monthly schedule cleaning. Interiors of duct “covers” are to be cleaned yearly in addition to the routine cleaning performed on the exterior surface “covers of the registers, diffusers and grills.” The “covers” shall be removed and be cleaned outside and inside. The inside of the ducts behind the covers shall be vacuumed (as far as the vacuum hose will reach) and then washed and sprayed with a Phenolic disinfectant, and the “covers” then replaced.

1. The Contractor will upon request, provide up to two boxes of small (13Gal) office sized plastic can liners/trash bags and two boxes of large (33Gal) plastic can liners/trash bags to on site administrative staff per Fiscal Quarter.

3. DEFINITIONS/ACRONYMS:

The following terms used throughout this contract shall have the meanings set forth below:

VA – Department of Veterans Affairs. Also referred to as the Veterans Health Administration, U.S. Government Agency which provides Health/Medical related services to Military and National Guard service veterans and their dependents.

CO – Contracting Officer: Government Agency official authorized to effect contract, contract changes, and issue direction.

COR – Contracting Officer’s Representative: Individual designated by the Contracting Officer to monitor contract performance, conducts inspection(s), provides technical guidance and advice, and coordinates performance efforts subject to authorized limits designated. A designation letter identifying the COR for this project will be issued and signed by all parties prior to issuance of the contract, or within ten (10) calendar days of contract award.

NFPA – National Fire Protection Association: Nonprofit Organization that provides and advocates scientifically-based consensus on fire codes and standards http://www.nfpa.org/Codes/index.asp, training, http:/ww.nfpa.org/ProfessionalDev/index.asp and education http://www.nfpa.org/Education/index.asp.

Joint Commission – Joint Commission on Accreditation of Healthcare Organizations: The Joint Commission evaluates and accredits nearly 17,000 health care organizations and programs in the United States. An independent, not-for-profit organization, JCAHO is the nation’s predominant standards-setting and accrediting body in health care.

The following terms used throughout this contract shall have the meanings set forth below:

HOUSEKEEPING – is classified three general definitions:

1. Cleaning – is the removal of soil from a surface and is the primary responsibility of the Contractor.

1. Protection – is preventing damage to surface and equipment caused by normal use or improper cleaning procedures and is the responsibility of the Contractor.

1. Beautification – is beneficial psychological aspect that boots patients, staff and visitors moral. Beautification is accomplished through cleaning and protection and is also the responsibility of the Contractor.

SOIL – Soil can be visible, such as dust, or can be invisible, such as infections and odors. Soil is, but not necessarily limited to dust, dirt, stains, grease, smudge, streaks, spots, lint, odors, infections, or any agent that is injurious to health. Soil can be removed chemically, mechanically, or by a combination of both. Mechanical soil removal is removing soil with a liquid that contains cleaning agents, such as detergents, disinfectants, sanitizers and sterilizers. The combination of chemical and mechanical methods such as an automatic floor scrubbing machine, uses the chemical method to break down and loosen the soil while the mechanical method picks up and carries the soil away. Which soil removal method is used depends on the cleaning objectives and on the size, location and type of surface to be cleaned.

CONSTANT POLICING: Contractor’s staff shall continuously observe and provide for cleaning as the need arises, including: clean up of papers and any other debris; removing spills, vomit, spots and marks from walls, loading docks, walkways, floors, carpets and furniture, etc. Constant policing shall be provided as part of the overall cleaning necessary to assure a continuously aseptically clean area.

4. STATE/FEDERAL SPECIFICATIONS:

Materials specified for the work shall conform to the technical requirement of the respective State and/or Federal specifications. The persons employed under this contract shall, while on the premises, comply with all building regulations, federal policies and guidelines. The contractor shall provide written documentation prior to beginning work and annually thereafter, that all persons employed for this contract do not have any communicable diseases, i.e., Tuberculosis, etc.

5. STANDARDS OF CONDUCT:

The Contractor is completely responsible for all actions of their employees. The contractor shall be responsible for maintaining satisfactory standards of employee competency, conduct, appearance, and integrity and shall be responsible for taking such disciplinary action with respect to his/her employees as may be necessary. The Contractor is responsible for ensuring their employees do not disturb papers on desks, open desk drawers or cabinets, or use Government telephones, except as authorized. All persons employed in the performance of this contract shall, while on the premises, comply with all building regulations, policies and guidelines. Contract employees shall sign in when reporting for duty and sign out when leaving at the end of each workday. Sign in location shall be established by the Contracting Officer’s Representative (COR) and shall remain the same unless otherwise notified.

6. PERSONNEL REQUIREMENTS:

The Contractor shall provide day attendant coverage Monday through Saturday 6:00 am through 6:00 pm. Examples of work for daytime: standard cleaning, policing, and meeting all cleaning requirements. The Contractor shall create a work schedule of tasks for specific areas to be serviced. Contractor shall submit proposed schedule to COR for review, input and approval. Contractor shall provide a finalized work schedule to COR, who shall monitor for compliance. Any changes to work schedule shall have prior approval by the COR. The Contractor shall have a supervisor available at all times and have sufficient staff to accomplish all requirements of the contract.

Work required in the performance of this contract shall be performed during the hours of 6:00 am to 6:00 pm, Monday through Saturday, excluding Federal holidays. Occasional weekend hours may be required to efficiently complete certain requirements of the contract during the course of this contract; however, weekend work, if it becomes necessary, shall be scheduled with the approval of the COR in advance, and shall be kept at an absolute minimum. Weekend work will neither be invoiced separately nor affect the monthly firm fixed price invoice amount charged to the government.

B.4 SPECIAL CONTRACT REQUIREMENTS

1. Quality Assurance:

Contractor shall ensure construction and service installation of the safety rails are performed in accordance with OSHA standards and accepted commercial practices. The COR will evaluate the Contractor’s performance and approve all final installations in accordance with the QASP.

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP):

a. This QASP was developed to evaluate Contractor actions while implementing this SOW. It is designed to provide an effective method of monitoring Contractor performance for each listed objective in the SOW. The QASP provides a systematic method to evaluate the services the Contractor is required to furnish.

b. This QASP is based on the premise that the Government desires to maintain a quality standard in the operation of the systems to be serviced under this agreement and to provide the service is the best means of achieving that objective. The Contractor, not the Government, is responsible for management and quality control actions to meet the terms of the agreement. The Government’s role is quality assurance to ensure agreement standards are achieved.

c. The Contract Discrepancy Report (CDR) will be utilized by the COR to provide notification and opportunity to correct discrepancies and deviations from the contract. The CDR’s will be utilized by the Government for correction and CPARS reporting.

2. Quality Assurance Plan (QAP) The Contractor shall develop a Quality Assurance Plan (QAP) which will provide the Contractor’s strategy for monitoring performance internally, providing performance information to the Government, and reporting in compliance with the SOW. Within the QAP, the Contractor shall propose and maintain an established reporting system to promptly notify VA of any problems, issues, risks, or concerns with workflow performance, programmatic improvement, security, and schedule adherence. Quality control is the exclusive responsibility of the Contractor.

The final plan shall be submitted to the CO and COR within 30 days of contract award.

3. VHA Specific Requirement:

TB, Flu, OSHA, and COVID-19 REQUIREMENTS:

TB - The Contractor shall comply with the Federal OSHA Blood borne Pathogens Standard. The Contractor shall: Produce negative results within 90 days of start of work for every employee.

Flu - The Contractor shall comply with the W. G. Hefner Medical Center VA Directive 1192 requirements for Flu Shots. All Construction Contractors working on site must either have a Flu Shot or wear a mask regardless of interaction with patient areas.

OSHA – The Contractor shall comply with the Federal Guidelines. A minimum of 30(Forman)/10(Workers) hours training is required.

COVID-19 - Per current VA guidelines, mandatory COVID-19 could reinstate screening at the entrances throughout all VA Medical centers.

Facilities could also enforce singular entrance to buildings where the screenings are being done to all who enter. If you are contracted to perform work within a timeframe of the current COVID-19 outbreak, please make appropriate preparations.

Facilities are enforcing the wearing of face masks while on government property.

Performance of contractual duties is required unless there are interruptions or reasons to prohibit performance. In that circumstance, please communicate with the Contracting Officer (CO) and Contracting Officer Representative (COR) for guidance.

4. PAYMENTS:

Payments will be made in arrears following the receipt of the invoice and the monthly summary report. Two payments will occur under this contract; once material delivery occurs, and at completion of the project.

INVOICES:

Invoices shall be submitted twice (as directed in Payments section above), in arrears, and shall include at a minimum: Date of invoice, Contract Number, Purchase Order Number, Vendor Name, Invoice Number, CLIN & Date of service.

a.) Payment will be made upon receipt of a properly prepared detailed invoice, prepared by the Contractor, and submitted through the COR for initial approval, then into Tungsten Network (formerly known as OB10) http://www.tungsten-network.com/us/en/. A properly prepared invoice shall contain:

· Invoice Number and Date

· Contractor’s Name and Address

· Accurate Purchase Order Number

· Supply or Service provided

· Period Supply or Service Provided

· Total Amount Due b.) Please begin submitting your electronic invoices through the Tungsten Network for payment processing, free of charge.

c.) If you have questions about the e-invoicing program or Tungsten Network, contact information is as follows:

Tungsten e-Invoice Setup Information: 1-877-489-6135

· Tungsten e-Invoice email: VA.Registration@Tungsten-Network.com

· FSC e-Invoice Contact Information: 1-877-353-9791

· FSC e-invoice email: vafsccshd@va.gov d.) Web Address: HTTP://WWW.FSC.VA.GOV/EINVOICE.ASP

5. SECURITY: The C&A requirements do not apply. This acquisition does not require services that involve connection of one or more contractor-owned IT devices (such as a laptop computer or remote connection from a contractor system) to a VA internal trusted (i.e., non-public) network. A Security Accreditation Package is not required.

6. KEY PERSONNEL: Key personnel (Supervisor, team lead) will be identified in the proposal and shall be considered key personnel essential for the successful completion of the work performed under the contract. The contractor agrees that such personnel shall not be removed, diverted, or replaced from the work without prior written approval of the Contracting Officer. The contractor shall submit written notice of proposed personnel changes to the Contracting Officer for approval at least thirty (30) business days in advance.

a. The Government reserves the right to refuse acceptance of the contractor’s employees, if personal or professional conduct jeopardizes patient care. Breaches of conduct include intoxication or debilitation resulting from drug use, theft, patient abuse, dereliction or negligence in performing directed tasks, or other conduct resulting in formal complaints by patient. Standards for conduct shall mirror those prescribed by current federal personnel regulations. The Contracting Officer and Contracting Officer’s Representative shall deal with issues raised concerning contract personnel’s conduct. The final arbiter on questions of acceptability is the Contracting Officer.

b. The Contracting Officer shall resolve complaints concerning the contractor employee relations with the Government employees or patients. The Contracting Officer is the final authority on validating complaints. In the event that the contractor employee is involved and named in a validated patient complaint, the Government reserves the right to refuse acceptance of the services of such personnel. This does not preclude refusal in the event of incidents involving physical or verbal abuse. In the event the contractor employee effects any such change at the direction of any person other than the Contracting Officer without authority, no adjustment shall be made in the contract price to cover an increase in costs incurred as a result thereof.

c. Contractor shall, in writing, keep the Contracting Officer informed of any unusual circumstances in conjunction with the contract.

7. WORK HOURS

The services covered by this contract shall be furnished by the contractor as defined herein or as coordinated with the Contracting Officer Representative (COR). The contractor shall not be required, except in case of emergency, to furnish such services on a Federal Holiday or during off duty hours as described below.

The following terms have the following meanings:

(1) Normal working hours: Monday through Sunday, 8:00 a.m. – 8:00 p.m., excluding federal holidays.

(2) Federal Holidays: The 11 holidays observed by the Federal Government are:

Any other day specifically declared by the President of the United States to be a federal holiday. When one of the holidays falls on Sunday, the following Monday shall be observed as a Federal Holiday. When a holiday falls on a Saturday, the preceding Friday shall be observed as a Federal Holiday.

8. CONTRACT ADMINISTRATION

Notwithstanding the Contractor's responsibility for total management during the performance of this contract, the administration of the contract will require maximum coordination between the Government and the Contractor.

The Contracting Officer is the only person authorized to approve changes or modify any of the requirements of this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitments or issue changes that shall affect price, quantity, or quality of performance of this contract.

The COR shall be responsible for the overall technical administration of this contract as outlined in the COR Delegation of Authority.

In the event the Contractor effects any such change at the direction of any person other than the Contracting Officer without authority, no adjustment shall be made in the contract price to cover an increase in costs incurred as a result thereof.

9. CONTRACTOR PERFORMANCE ASSESSMENT REPORTING SYSTEM (CPARS)

(a) FAR 42.1502 directs all Federal agencies to collect past performance information on contracts. The Department of Veterans Affairs has implemented use of the Contractor Performance Assessment Reporting System (CPARS) to comply with this regulation. One or more past performance evaluations will be conducted in order to record your contract performance as required by FAR 42.15.

(b) The past performance evaluation process is a totally paperless process using CPARS. CPARS is a web-based system that allows for electronic processing of the performance evaluation report. Once the report is processed, it is available in the Past Performance Information Retrieval System (PPIRS) for Government use in evaluating past performance as part of a source selection action.

(c) Please furnish the Contracting Officer with the name, position title, phone number, and email address for each person designated to have access to your firm’s past performance evaluation(s) for the contract no later than 30 days after award. Each person granted access will have the ability to provide comments in the Contractor portion of the report and state whether or not the Contractor agrees with the evaluation, before returning the report to the Assessing Official. The report information must be protected as source selection sensitive information not releasable to the public.

(d) When your Contractor Representative(s) (Past Performance Points of Contact) are registered in CPARS, they will receive an automatically-generated email with detailed login instructions. Further details, system requirements, and training information for CPARS are available at www.cpars.gov. The CPARS User Manual, registration for online training for Contractor Representatives may be found at this site.

(e) You have 14 calendar days following the Assessing Official signature date to submit comments before the evaluation is made available in the Past Performance Information Retrieval System (PPIRS). You have a total of 60 calendar days following the Assessing Official signature date to submit comments. Any comments that you submit will be posted to PPIRS. If you do not sign and return the evaluation within 60 calendar days the evaluation will be returned to the Assessing Official, you will no longer be able to provide comments and the evaluation will be annotated as follows: 'The report was delivered/received by the contractor on (date). The contractor neither signed nor offered comment in response to this evaluation.' Partially completed comments that were not signed and returned to the Government within 60 calendar days will be removed from the evaluation.

(f) The following guidelines apply concerning your use of the past performance evaluation:

(1) Protect the evaluation as “source selection information.” After review, transit the evaluation by completing and submitting the form through CPARS. If for some reason you are unable to view and/or submit the form through CPARS, contact the Contracting Officer for instructions.

(2) Strictly control access to the evaluation within your organization. Ensure the evaluation is never released to persons or entities outside of your control.

(3) Prohibit the use of or reference to evaluation data for advertising, promotional material, preaward surveys, responsibility determination, production readiness reviews, or other similar purposes.

(g) If you wish to discuss a past performance evaluation, you should request a meeting in writing to the Contracting Officer no later than seven days following your receipt of the evaluation. The meeting will be held in person or via telephone or other means during your 60-day review period.

(h) A copy of the completed past performance evaluation will be available in CPARS for your viewing and for Government use supporting source selection actions after it has been completed.

POINTS OF CONTACT

Contracting Officer (CO)

Department of Veterans Affairs VISN 6 Network Contracting Office 100 Emancipation Drive, Building 27 Hampton, Virginia 23667 757-728-6011 Fax 757-728-3132

Contracting Officer’s Representative (COR) Justin Ludwick Department of Veterans Affairs 1601 Brenner Ave Salisbury NC 28144

(704) 638-9000 Ext. 14074

B.5 VHA SUPPLEMENTAL COVID

VHA Supplemental Contract Requirements for Ensuring Adequate COVID-19 Safety Protocols for Federal Contractors

1. Contractor employees who work in or travel to VHA locations must comply with the following:

a. Documentation requirements:

1) If fully vaccinated, shall show proof of vaccination.

i. NOTE: Acceptable proof of vaccination includes a signed record of immunization from a health care provider or pharmacy, a copy of the COVID-19 Vaccination Record Card (CDC Form MLS-319813_r, published on September 3, 2020), or a copy of medical records documenting the vaccination.

2) If unvaccinated and granted a medical or religious exception, shall show negative COVID-19 test results dated within three calendar days prior to desired entry date. Test must be approved by the Food and Drug Administration (FDA) for emergency use or full approval. This includes tests available by a doctor’s order or an FDA approved over-the-counter test.

3) Documentation cited in this section shall be digitally or physically maintained on each contractor employee while in a VA facility and is subject to inspection prior to entry to VA facilities and after entry for spot inspections by Contracting Officer Representatives (CORs) or other hospital personnel.

4) Documentation will not be collected by the VA; contractors shall, at all times, adhere to and ensure compliance with federal laws designed to protect contractor employee health information and personally identifiable information.

2. Contractor employees are subject to daily screening for COVID-19 and may be denied entry to VA facilities if they fail to pass screening protocols. As part of the screening process contractors may be asked screening questions found on the COVID-19 Screening Tool. Check regularly for updates.

a. Contractor employees who work away from VA locations, but who will have direct contact with VA patients shall self-screen utilizing the COVID-19 Screening Tool, in advance, each day that they will have direct patient contact and in accordance with their person or persons who coordinate COVID-19 workplace safety efforts at covered contractor workplaces. Contractors shall, at all times, adhere to and ensure compliance with federal laws designed to protect contractor employee health information and personally identifiable information.

3. Contractor must immediately notify their COR or Contracting Officer if contract performance is jeopardized due to contractor employees being denied entry into VA Facilities.

SECTION C - CONTRACT CLAUSES

ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/index.html http://www.va.gov/oal/library/vaar/

(End of Clause)

C.2 52.252-5 AUTHORIZED DEVIATIONS IN PROVISIONS (NOV 2020)

(a) The use in this solicitation of any Federal Acquisition Regulation (48 CFR Chapter 1) provision with an authorized deviation is indicated by the addition of “(DEVIATION)” after the date of the provision.

(b) The use in this solicitation of any VAAR Acquisition Regulation (48 CFR Chapter FEDERAL ACQUISITION REGULATION (48 CFR Chapter 1)) provision with an authorized deviation is indicated by the addition of “(DEVIATION)” after the name of the regulation.

(End of Provision)

C.3 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days.

(End of Clause)

C.4 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed five (5) years.

(End of Clause)

C.5 SUPPLEMENTAL INSURANCE REQUIREMENTS

In accordance with FAR 28.307-2 and FAR 52.228-5, the following minimum coverage shall apply to this contract:

(a) Workers' compensation and employers liability: Contractors are required to comply with applicable Federal and State workers' compensation and occupational disease statutes. If occupational diseases are not compensable under those statutes, they shall be covered under the employer's liability section of the insurance policy, except when contract operations are so commingled with a Contractor's commercial operations that it would not be practical to require this coverage. Employer's liability coverage of at least $100,000 is required, except in States with exclusive or monopolistic funds that do not permit workers' compensation to be written by private carriers.

(b) General Liability: $500,000.00 per occurrences.

(c) Automobile liability: $200,000.00 per person; $500,000.00 per occurrence and $20,000.00 property damage.

(d) The successful bidder must present to the Contracting Officer, prior to award, evidence of general liability insurance without any exclusionary clauses for asbestos that would void the general liability coverage.

(End of Clause) C.6 VAAR 852.212-70 PROVISIONS AND CLAUSES APPLICABLE TO VA ACQUISITION OF COMMERCIAL ITEMS (APR 2020)

(a) The Contractor agrees to comply with any provision or clause that is incorporated herein by reference to implement agency policy applicable to acquisition of commercial items or components. The following provisions and clauses that have been checked by the Contracting Officer are incorporated by reference.

[X] 852.203–70, Commercial Advertising.

[] 852.209–70, Organizational Conflicts of Interest.

[] 852.211–70, Equipment Operation and Maintenance Manuals.

[] 852.214–71, Restrictions on Alternate Item(s).

[] 852.214–72, Alternate Item(s). [Note: this is a fillable clause.] [] 852.214–73, Alternate Packaging and Packing.

[] 852.214–74, Marking of Bid Samples.

[] 852.215–70, Service-Disabled Veteran-Owned and Veteran-Owned Small Business Evaluation Factors.

[] 852.215–71, Evaluation Factor Commitments.

[] 852.216–71, Economic Price Adjustment of Contract Price(s) Based on a Price Index.

[] 852.216–72, Proportional Economic Price Adjustment of Contract Price(s) Based on a Price Index.

[] 852.216–73, Economic Price Adjustment—State Nursing Home Care for Veterans.

[] 852.216–74, Economic Price Adjustment—Medicaid Labor Rates.

[] 852.216–75, Economic Price Adjustment—Fuel Surcharge.

[] 852.219–9, VA Small Business Subcontracting Plan Minimum Requirements.

[X] 852.219–10, VA Notice of Total Service-Disabled Veteran-Owned Small Business Set-Aside.

[] 852.219–11, VA Notice of Total Veteran-Owned Small Business Set-Aside.

[] 852.222–70, Contract Work Hours and Safety Standards—Nursing Home Care for Veterans.

[] 852.228–70, Bond Premium Adjustment.

[] 852.228–71, Indemnification and Insurance.

[] 852.228–72, Assisting Service-Disabled Veteran-Owned and Veteran-Owned Small Businesses in Obtaining Bonds.

[X] 852.232–72, Electronic Submission of Payment Requests.

[X] 852.233–70, Protest Content/Alternative Dispute Resolution.

[X] 852.233–71, Alternate Protest Procedure.

[] 852.237–70, Indemnification and Medical Liability Insurance.

[] 852.246–71, Rejected Goods.

[] 852.246–72, Frozen Processed Foods.

[] 852.246–73, Noncompliance with Packaging, Packing, and/or Marking Requirements.

[X] 852.270–1, Representatives of Contracting Officers.

[] 852.271–72, Time Spent by Counselee in Counseling Process.

[] 852.271–73, Use and Publication of Counseling Results.

[] 852.271–74, Inspection.

[] 852.271–75, Extension of Contract Period.

[] 852.273–70, Late Offers.

[] 852.273–71, Alternative Negotiation Techniques.

[] 852.273–72, Alternative Evaluation.

[] 852.273–73, Evaluation—Health-Care Resources.

[] 852.273–74, Award without Exchanges.

(b) All requests for quotations, solicitations, and contracts for commercial item services to be provided to beneficiaries must include the following clause:

[] 852.237–74, Nondiscrimination in Service Delivery.

(End of Clause) C.7 VAAR 852.219-74 LIMITATIONS ON SUBCONTRACTING—MONITORING AND COMPLIANCE (JUL 2018)

(a) This solicitation includes FAR 52.219-14 Limitations on Subcontracting.

(b) Accordingly, any contract resulting from this solicitation is subject to the limitation on subcontracting requirements in 13 CFR 125.6, or the limitations on subcontracting requirements in the FAR clause, as applicable. The Contractor is advised that in performing contract administration functions, the Contracting Officer may use the services of a support contractor(s) retained by VA to assist in assessing the Contractor's compliance with the limitations on subcontracting or percentage of work performance requirements specified in the clause. To that end, the support contractor(s) may require access to Contractor's offices where the Contractor's business records or other proprietary data are retained and to review such business records regarding the Contractor's compliance with this requirement.

(c) All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the Contractor's business records or other proprietary data reviewed or obtained in the course of assisting the Contracting Officer in assessing the Contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs.

(d) Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the Contractor to protect proprietary information as required by FAR 9.505-4, Obtaining access to proprietary information, paragraph (b). The Contractor is required to cooperate fully and make available any records as may be required to enable the Contracting Officer to assess the Contractor's compliance with the limitations on subcontracting or percentage of work performance requirement.

(End of Clause) C.8 VAAR 852.219-77 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (SEP 2021)…