36C24618Q0247-001.docx

36C24618Q0247

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1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

36C24618Q0247 02-06-2018 Bernie Husted 757-251-4140 02-16-2017

12:00 PM

Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton VA 23667 X X 812930 $38.5 Million X N/A X Department of Veterans Affairs Fayetteville VA Medical Center anf Fayetteville HCC Fayetteville NC 28304 Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton VA 23667

Department of Veterans Affairs Financial Services Center https://www.fsc.va.gov/einvoice.asp

X See CONTINUATION Page Contractor shall provide all personnel, supervision and equipment necessary to provide Valet Parking Services to Veteran Only Patients arriving and departing for scheduled appointments at the Fayetteville Health Care Clinic (HCC and the Fayetteville VA Medical Center Fayetteville, NC This is a total Service Disabled Veteran Owned Set Aside (SDVOSB) See CONTINUATION Page X X Angel Rhone Contracting Officer Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

(continuation from Standard Form 1449, block 18A.)

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C246 Angel Rhone

Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton VA 23667

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs Financial Services Center https://www.fsc.va.gov/einvoice.asp

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2 SUBCONTRACTING COMMITMENTS--MONITORING AND COMPLIANCE (JUN 2011)

This solicitation includes VAAR 852.215-70, Service-Disabled Veteran-Owned and Veteran-Owned Small Business Evaluation Factors, and VAAR 852.215-71, Evaluation Factor Commitments. Accordingly, any contract resulting from this solicitation will include these clauses. The contractor is advised in performing contract administration functions, the CO may use the services of a support contractor(s) to assist in assessing contractor compliance with the subcontracting commitments incorporated into the contract. To that end, the support contractor(s) may require access to the contractor's business records or other proprietary data to review such business records regarding contract compliance with this requirement. All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the contractor's business records or other proprietary data reviewed or obtained in the course of assisting the CO in assessing the contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the contractor to protect proprietary information as required by FAR 9.505-4, obtaining access to proprietary information, paragraph (b). The contractor is required to cooperate fully and make available any records as may be required to enable the CO to assess the contractor compliance with the subcontracting commitments.

B.3 PRICING SCHEDULE

BASE YEAR: April 1, 2018 – September 30, 2018

Total for the Base Year:

OPTION YEAR I: October 1, 2018 – September 30, 2019

Total for Option Year 1

OPTION YEAR II October 1, 2019 – September 30, 2020

Total for Option Year II

OPTION YEAR III: October 1, 2020 – September 30, 2021

Total for Option Year III

OPTION YEAR IV: October 1, 2021 – September 30, 2022

Total for Option Year IV

TOTAL BASE AND ALL OPTIONS ___________________________________

B.4 DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

1. General: The Department of Veterans Affairs, Network Contracting Office 6, On behalf of the Fayetteville VA Medical Center, Fayetteville NC has a requirement for and experienced contractor to provide Valet Parking and Shuttle Services to alleviate the parking problems experienced by our veteran patients. Contractor shall provide services at the Fayetteville Health Care Center (HCC), 7300 South Raeford Road, Fayetteville, NC 28304 and at the VA Medical Center, 2300 Ramsey Street, Fayetteville, NC 28301. The contractor shall be completely liable and responsible for providing patients with a valet claim check, securing keys, parking, delivering, and directing certain valet vehicles to and from the valet greeting area.

2. The Fayetteville HCC, the amount of patient vehicles parked is estimated to be approximately 170 per day. The contractor shall operate two (2) contractor provided shuttle carts. These shuttle carts shall loop the Veterans parking lots and transport Veterans between the Health Care Center and the Veterans parking lots. The two (2) shuttle carts be operated continuously during normal business hours. Each driver shall appropriately greet all persons entering the shuttle. The contractor shall be responsible for normal maintenance and up keep of the shuttle vehicles. The contractor shall be required to follow all safety measures to ensure proper operation of the shuttle carts and safe transport of Veterans.

3. The Fayetteville VA Medical Center The amount of patient vehicles parked is estimated to be approximately 100 per day. The contractor shall operate (2) shuttle carts, in a circular pattern around the medical center grounds, stopping at shuttle stops throughout the parking lots and transport passengers to the various buildings located on medical center property. The two (2) shuttle carts be operated continuously during normal business hours. Each driver shall appropriately greet all persons entering the shuttle. Shuttle stops are to be determined by Health Administration Service and Facilities management. The contractor shall be responsible for normal maintenance and up keep of the shuttle vehicles. The contractor shall be required to follow all safety measures to ensure proper operation of the shuttle carts and safe transport of Veterans.

4. WORK HOURS:

1. The services covered by this contract shall be furnished by the contractor as defined herein. The contractor shall not be required, except in case of emergency, to furnish such services on a Federal Holiday or during off duty hours as described below.

b. The following terms have the following meanings:

(1) Normal working hours: 7:00 am to 5:00 pm – Monday through Friday, excluding Federal holidays.

Peak hours for high volume patient flow is generally 7:30am-9:00am and 12:00pm- 200pm.There may be special events at the Health Care Center on some Federal holidays and the contractor will provide limited hours of operation on those days. .

(2) Federal Holidays: The 10 holidays observed by the Federal Government are:

New Years Day Martin Luther King’s Birthday President’s Day Memorial Day Independence Day Labor Day Columbus Day Veterans Day Thanksgiving Christmas Any other day specifically declared by the President of the United States to be a federal holiday.

When one of the holidays falls on Sunday, the following Monday shall be observed as a Federal Holiday. When a holiday falls on a Saturday, the preceding Friday shall be observed as a Federal Holiday.

5. Requirements: Vehicles requiring valet parking shall be stopped by the contractor’s employee designated as a greeter. The greeter may rotate from greeter to parking attendant at the contractor’s discretion. The contractor shall be completely liable and responsible for providing patients with a valet claim check identifying the veteran and vehicle keys, securing keys, parking, delivering, and directing certain valet vehicles to and from the valet greeting area. The Contractor shall manage traffic during peak traffic times. If a vehicle cannot be properly secured or is deemed unsafe to operate the Valet service can, at their discretion, decline to park the vehicle. All vehicles parked by the contractor’s parking attendants shall be locked and secured. This includes all windows, doors, sunroofs, or other openings. Driver’s keys shall be secured at the valet booth. The booth shall be monitored throughout the workday by contractor staff, and shall never be left unattended. Contractor shall report all missing keys to the security staff and COR. Lost keys shall be found and returned to the veteran patient within four (4) hours of notification of loss. The Contractor shall have a process for identifying veteran when in the event of a lost Claim Ticket. The contractor shall operate from the front entrance where contractor employees shall greet every vehicle excluding buses, VA transportation vehicles dropping off or picking up patients, Vendors or Contractors conducting business at the VA Medical Center, and VA employees, who are not allowed to use valet parking unless they have a valid scheduled medical appointment as a veteran. The Contractor shall have a process for moving disabled vehicles from the valet lane that does not delay other patients for a maximum ten (10) minutes. The contractor is responsible for parking control and monitoring in the designated parking lots assigned to the operation by responding to alerts or emergencies, by assisting injured or stranded persons in emergency situations, and by notifying the VA Police. It is imperative that this area shall be free of any vehicles when a fire alarm is activated. The Contractor shall have management control of vehicles entering the designated valet parking area(s) in order to maximize the space available and facilitate smooth operations. Contractor is expected to continue managing and monitoring traffic if valet lot becomes temporally full. Patients driving vehicles with hand controls or special operating requirements or large vans shall be permitted to park their own vehicles in the designated parking areas.

6. Contractor Provided:

a. The Contractor will provide two (2) shuttle carts, that will loop the Veterans parking lots and transport Veterans between the Health Care Center and the Veterans parking lots.

b. The contractor shall provide a locking key cabinet(s), a ticket dispenser(s), a 3-part claim check, safety cones, operational supplies, and other miscellaneous items necessary to facilitate valet parking, all to be located in the contractor-provided valet booths. Additionally, the contractor shall provide valet parking signs that the contractor shall set-up each morning of operation and remove at the end of each day. These signs are to emphasize a policy of NO TIPPING.

c. Contractor shall provide uniforms and their employees shall wear them at all times. The uniform shall consist of Polo shirt , navy-blue or tan dress pants /cargo shorts (coat/jacket for protection during inclement weather). The contractor shall provide uniforms and nametags for all personnel working under this contract. Uniforms shall include the identification of the contractor by company name and employee name. Uniforms shall be worn at all times during performance of contract duties. All uniform changes shall be approved in advance by the Contracting Officer’s Representative (COR).

d. Staffing: The contractor shall provide adequate staffing of customer service attendant(s) for the hours of operation specified. The Contractor shall provide adequate on site supervision at all times in order to handle customer concerns and parking incidents. The Contractor shall be responsible for all recruiting, hiring, and training of employees.

7. Government –Provided:

a. The Government shall establish the designated parking area with 110 spaces on VA property for the Contractor to operate a full-service valet parking.

b. The Government shall work with the contractor to establish the designated area for the contractor-provided booth for the valet parking operation at the main entrance of the medical center.

c. The Government shall provide facility orientation to all contracted employees assigned to this contract, to include health, safety, and emergency procedures at the medical center.

a. The Government shall provide wheelchairs available to transport patients to the clinics/appointments. The contractor shall deliver these wheelchairs, upon patient’s or caretaker’s request to the patient vehicle for patient’s use during their visit.

8. Performance Standard: The Contractor shall staff the valet and assisted parking operation with an appropriate number of employees as required to demonstrate an efficient and safe operation. An efficient operation is defined as: No vehicle waits more than 5 minutes to be valet-parked, no more than 10 minutes to be retrieved, 95% of the time. The Contracting Officer’s Representative (COR) shall audit the turn around time (TAT) to assure contractor compliance. The Contractor’s ability to manage the traffic flow shall be periodically audited to assure that the contractor is putting the veteran first and is providing a safe and efficient operation.

9. Arriving patients shall be greeted courteously and given a brief explanation of the service. Vehicles requiring Valet Parking shall be stopped by the contractor’s employee designated as a greeter, who shall ask the driver for an appointment letter or VA Patient Identification Card and the estimated time of departure. A claim check shall be given to the driver. All vehicles parked by the contractor’s parking attendants shall be locked and secured. Driver’s keys shall be secured at the valet stand.

At 5:00 pm, the parking attendants shall turn over remaining keys and associated tickets to the Administrative Officer on Duty (AOD). Contractor shall provide an inventory log of all remaining vehicles and associated ticket numbers to AOD/Health Administration Service and the VA Police daily. Owners of these vehicles shall be directed to pick up their keys from the AOD in the Emergency Department Check-In/Out area. The Contractor shall furnish a sign explaining this procedure.

At the beginning of each new day of performance, the Contract Supervisor may pick up any remaining keys from the AOD in the Emergency Room, and shall allow retrieval following standard procedures. When keys are dropped off to the AOD, the contractor shall submit a chain of custody form (provided by contractor) that includes the number of keys being dropped off and the associated valet ID numbers. No double-parking, parking outside of striped areas, or other congestion of patient vehicles shall be left overnight and/or for patient recovery.

10. The Government shall provide wheelchairs available to transport patients to the clinics/appointments. The Contractor shall deliver these wheelchairs, upon patient’s or caretaker’s request to the patient vehicle for patient’s use during their visit.

The Contractor shall provide only the limited physical assistance necessary to help patients enter and exit a vehicle, and shall only do so at the patient’s request. No clinical or emergency care shall be given by the contractor – in an instance of medical emergency or in the event that complex physical assistance is needed, the contract supervisor shall notify the VA Police, VA Rapid Response Personnel or local Community Emergency Personnel, depending on location of emergency.

11. Policy: All parking attendants shall be trained in providing excellent customer service demonstrating courtesy, kindness, and caring. Contractor’s employees shall be neat and clean in appearance. The VA Medical Center is a drug free workplace. And to repeat, “a NO TIPPING” sign shall be furnished and installed by the contractor. No tipping shall be strictly enforced. Contractor’s employees are restricted from accepting tips of any kind.

12. Training/Licenses: The VA Medical Center shall provide orientation and training on VA policies and procedures. All parking attendants shall be required to attend a facility orientation program on safety, health and emergency procedures. All contracted parking attendants shall possess and maintain a valid North Carolina Driver’s License and be U.S. Citizens. VA specific training and orientation shall be completed by each employee after award and prior to commencement of any work. Material is available to hospital administration for review, and we encourage additional site-specific training by hospital staff. In addition to Safe Driver Training the minimum customer service training shall be provided and documented for each employee.

i. The importance of a positive attitude

ii. Verbal communication methods that are courteous and informative

iii. Non-verbal communication

iv. Appearance

v. Volume and tone

vi. Face to Face contact

vii. Self-Evaluation

viii. Violence in the workplace

Contractor employees shall know basic directions for destinations in the hospital and around the community. Contractor employees shall keep the work area clean and always appear ready for work even though no customers are present. Arriving customers shall be greeted courteously and given a brief explanation of the service. Assisted parking shall be offered by the Assistance Attendee Curbside Patient Parking Attendant. Taking direction from the driver, the attendant shall assist with a wheelchair if necessary. The vehicle shall be quickly inspected for existing damage and to determine if any items in the car should be removed by the owner or placed in the trunk. Each customer shall receive a claim check for retrieval of the vehicle. A parking attendant shall drive each car to the designated parking area. After parking the car, the attendant shall write the vehicle description, location and other pertinent information on a card to aid in locating the vehicle when the customer requests it. It is expected that experienced contractor management/supervisory staff shall be assigned to the site to insure that all staff meets the VA required standard for service.

Records of assisted parking activity shall be maintained on daily basis. This information shall provide documentation into appropriate staffing levels, as well as serve as a mechanism to adjust the service to meet customer demand and to reduce cost if possible.

13. Claims/Damages: Any claims of damage or missing/stolen property involving customer’s vehicles shall be the responsibility of the contractor. The VA assumes no responsibility for such claims. The Curbside Patient Parking Attendant and parking operations shall be fully insured with general liability, garage keepers’ liability insurance along with a commercial umbrella liability insurance policy in the amount of $10,000,000.00. All employees shall be covered by a fidelity bonding.

14. PPD Skin Test – Any contracted individual who shall be working in patient care areas (or with person who provides direct care), or with patient care items, SHALL provide documentation as follows:

· PPD Skin Test – Results from the last 3 months shall be accepted. If PPD is positive, the individual SHALL provide documentation of the absence of active TB.

15. It is the Contractor’s responsibility to provide documentation of the above prior to assignment. Copies of such are to be maintained with the contract. The Contracting Officer’s Representative (COR) should be notified of any changes in individual status with appropriate documentation. In the event of an exposure, it is required that the Contractor has a plan that shall be followed to protect the individual contract worker. Records shall be maintained as required by CFR 1910.1030.

B.5 SPECIAL CONTRACT REQUIREMENTS

CONTRACTOR PERFORMANCE ASSESSMENT REPORTING SYSTEM (CPARS)

(c) Please furnish the Contracting Officer with the name, position title, phone number, and email address for each person designated to have access to your firm’s past performance evaluation(s) for the contract no later than 30 days after award. Each person granted access will have the ability to provide comments in the Contractor portion of the report and state whether or not the Contractor agrees with the evaluation, before returning the report to the Assessing Official. The report information must be protected as source selection sensitive information not releasable to the public.

(d) When your Contractor Representative(s) (Past Performance Points of Contact) are registered in CPARS, they will receive an automatically-generated email with detailed login instructions. Further details, system requirements, and training information for CPARS are available at www.cpars.gov. The CPARS User Manual, registration for online training for Contractor Representatives may be found at this site.

(e) Within 60 days after the end of a performance period, the Contracting Officer will complete an interim or final past performance evaluation and the report will be accessible at www.cpars.gov Contractor Representatives may then provide comments in response to the evaluation, or return the evaluation without comment. Comments are limited to the space provided in Block 22. Your comments should focus on objective facts in the Assessing Official’s narrative and should provide your views on the causes and ramifications of the assessed performance. In addition to the ratings and supporting narratives, blocks 1-17 should be reviewed for accuracy, as these include key fields that will be used by the Government to identify your firm in future source selection evaluations. If you elect not to provide comments, please acknowledge receipt of the evaluation by indicating, “No Comment” in Block 22, and then signing and dating Block 23 of the form. Without a statement in Block 22, you will be unable to sign and submit the evaluation back to the Government. If you do not sign and submit the CPAR within 30 days, it will automatically be returned to the Government and will be annotated: “The report was delivered/received by the contractor on (date). The contractor neither signed nor offered comment in response to this assessment.” Your response is due within 30 calendar days after receipt of the CPAR.

(f) The following guidelines apply concerning your use of the past performance evaluation:

(g) If you wish to discuss a past performance evaluation, you should request a meeting in writing to the Contracting Officer no later than seven days following your receipt of the evaluation. The meeting will be held in person or via telephone or other means during your 30-day review period.

(h) A copy of the completed past performance evaluation will be available in CPARS for your viewing and for Government use supporting source selection actions after it has been completed.

BILLING AND PAYMENT

Invoices shall be submitted monthly, in arrears, and shall include at a minimum:

1. Date of invoice

1. Contract Number

1. Purchase Order Number

1. Vendor Name

1. Invoice Number

1. CLIN

1. Date of service

CONTRACT ADMINISTRATION

Notwithstanding the Contractor's responsibility for total management during the performance of this contract, the administration of the contract will require maximum coordination between the Government and the Contractor.

The Contracting Officer is the only person authorized to approve changes or modify any of the requirements of this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitments or issue changes that shall affect price, quantity or quality of performance of this contract.

The COR shall be responsible for the overall technical administration of this contract as outlined in the COR Delegation of Authority.

IN THE EVENT THE CONTRACTOR EFFECTS ANY SUCH CHANGE AT THE DIRECTION OF ANY PERSON OTHER THAN THE CONTRACTING OFFICER WITHOUT AUTHORITY, NO ADJUSTMENT SHALL BE MADE IN THE CONTRACT PRICE TO COVER AN INCREASE IN COSTS INCURRED AS A RESULT THEREOF Points of Contact

Contract Specialist (CS) Bernard Husted Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton, VA 23667 757-251-4140 Fax: 757-728-3132 Bernard.husted@va.gov

Contracting Officer (CO) Angel Rhone Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton, VA 23667 757- 757-251-5885 Fax: 757-728-3132 Angel.rhone@va.gov

Contracting Officer’s Representative (COR) Ira Shaw Department of Veterans Affairs Chief, Health Benefits 2300 Ramsey Street Fayetteville, NC 28301 910-475-6040 Ira.shaw@va.gov 36C24618Q0247

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SECTION C - CONTRACT CLAUSES

ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

(End of Clause)

JAN 1991

C.1 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 Days of contract end date.

(End of Clause)

C.2 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 Days of contract end date; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 30 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed One (1) year.

(End of Clause)

C.3 SUPPLEMENTAL INSURANCE REQUIREMENTS

In accordance with FAR 28.307-2 and FAR 52.228-5, the following minimum coverage shall apply to this contract:

(a) Workers' compensation and employers liability: Contractors are required to comply with applicable Federal and State workers' compensation and occupational disease statutes. If occupational diseases are not compensable under those statutes, they shall be covered under the employer's liability section of the insurance policy, except when contract operations are so commingled with a Contractor's commercial operations that it would not be practical to require this coverage. Employer's liability coverage of at least $100,000 is required, except in States with exclusive or monopolistic funds that do not permit workers' compensation to be written by private carriers.

(b) General Liability: $500,000.00 per occurrences.

(c) Automobile liability: $200,000.00 per person; $500,000.00 per occurrence and $200,000.00 property damage.

(d) The successful bidder must present to the Contracting Officer, prior to award, evidence of general liability insurance without any exclusionary clauses for asbestos that would void the general liability coverage.

(End of Clause)

C.4 VAAR 852.203-70 COMMERCIAL ADVERTISING (JAN 2008)

The bidder or offeror agrees that if a contract is awarded to him/her, as a result of this solicitation, he/she will not advertise the award of the contract in his/her commercial advertising in such a manner as to state or imply that the Department of Veterans Affairs endorses a product, project or commercial line of endeavor.

(End of Clause) C.5 VAAR 852.219-10 VA NOTICE OF TOTAL SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESS SET-ASIDE (JUL 2016)(DEVIATION)

(a) Definition. For the Department of Veterans Affairs, “Service-disabled veteran-owned small business concern or SDVSOB”:

(1) Means a small business concern:

(i) Not less than 51 percent of which is owned by one or more service-disabled veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled veterans or eligible surviving spouses (see VAAR 802.201 Surviving Spouse definition);

(ii) The management and daily business operations of which are controlled by one or more service-disabled veterans (or eligible surviving spouses) or, in the case of a service-disabled veteran with permanent and severe disability, the spouse or permanent caregiver of such veteran;

(iii) The business meets Federal small business size standards for the applicable North American Industry Classification System (NAICS) code identified in the solicitation document;

(iv) The business has been verified for ownership and control pursuant to 38 CFR 74 and is so listed in the Vendor Information Pages database, (https://www.vip.vetbiz.gov); and

(v) The business will comply with subcontracting limitations in 13 CFR 125.6, as applicable

(2) “Service-disabled veteran” means a veteran, as defined in 38 U.S.C. 101(2), with a disability that is service-connected, as defined in 38 U.S.C. 101(16).

(b) General.

(1) Offers are solicited only from verified service-disabled veteran-owned small business concerns. Offers received from concerns that are not verified service-disabled veteran-owned small business concerns shall not be considered.

(2) Any award resulting from this solicitation shall be made to a verified service-disabled veteran-owned small business concern.

(c) Agreement. A service-disabled veteran-owned small business concern agrees that in the performance of the contract, the concern will comply with the limitation on subcontracting requirements in 13 CFR §125.6.

(d) A joint venture may be considered a service-disabled veteran owned small business concern if the joint venture complies with the requirements in 13 CFR 125.15, provided that any reference therein to SDVO SBC is to be construed to apply to a VA verified SDVOSB as appropriate.

(e) Any service-disabled veteran-owned small business concern (non-manufacturer) must meet the requirements in FAR 19.102(f) of the Federal Acquisition Regulation to receive a benefit under this program.

(End of Clause)

C.6 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2012)

(a) Definitions. As used in this clause—

(1) Contract financing payment has the meaning given in FAR 32.001.

(2) Designated agency office has the meaning given in 5 CFR 1315.2(m).

(3) Electronic form means an automated system transmitting information electronically according to the Accepted electronic data transmission methods and formats identified in paragraph (c) of this clause. Facsimile, email, and scanned documents are not acceptable electronic forms for submission of payment requests.

(4) Invoice payment has the meaning given in FAR 32.001.

(5) Payment request means any request for contract financing payment or invoice payment submitted by the contractor under this contract.

(b) Electronic payment requests. Except as provided in paragraph (e) of this clause, the contractor shall submit payment requests in electronic form. Purchases paid with a Government-wide commercial purchase card are considered to be an electronic transaction for purposes of this rule, and therefore no additional electronic invoice submission is required.

(c) Data transmission. A contractor must ensure that the data transmission method and format are through one of the following:

(1) VA’s Electronic Invoice Presentment and Payment System. (See Web site at http://www.fsc.va.gov/einvoice.asp.)

(2) Any system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) and chartered by the American National Standards Institute (ANSI). The X12 EDI Web site (http://www.x12.org) includes additional information on EDI 810 and 811 formats.

(d) Invoice requirements. Invoices shall comply with FAR 32.905.

(e) Exceptions. If, based on one of the circumstances below, the contracting officer directs that payment requests be made by mail, the contractor shall submit payment requests by mail through the United States Postal Service to the designated agency office. Submission of payment requests by mail may be required for:

(1) Awards made to foreign vendors for work performed outside the United States;

(2) Classified contracts or purchases when electronic submission and processing of payment requests could compromise the safeguarding of classified or privacy information;

(3) Contracts awarded by contracting officers in the conduct of emergency operations, such as responses to national emergencies;

(4) Solicitations or contracts in which the designated agency office is a VA entity other than the VA Financial Services Center in Austin, Texas; or

(5) Solicitations or contracts in which the VA designated agency office does not have electronic invoicing capability as described above.

(End of Clause)

C.7 VAAR 852.237-70 CONTRACTOR RESPONSIBILITIES (APR 1984)

The contractor shall obtain all necessary licenses and/or permits required to perform this work. He/she shall take all reasonable precautions necessary to protect persons and property from injury or damage during the performance of this contract. He/she shall be responsible for any injury to himself/herself, his/her employees, as well as for any damage to personal or public property that occurs during the performance of this contract that is caused by his/her employees fault or negligence, and shall maintain personal liability and property damage insurance having coverage for a limit as required by the laws of the State of NORTH CAROLINA. Further, it is agreed that any negligence of the Government, its officers, agents, servants and employees, shall not be the responsibility of the contractor hereunder with the regard to any claims, loss, damage, injury, and liability resulting there from.

(End of Clause) C.8 VAAR 852.203-71 DISPLAY OF DEPARTMENT OF VETERAN AFFAIRS HOTLINE POSTER (DEC 1992)

(a) Except as provided in paragraph (c) below, the Contractor shall display prominently, in common work areas within business segments performing work under VA contracts, Department of Veterans Affairs Hotline posters prepared by the VA Office of Inspector General.

(b) Department of Veterans Affairs Hotline posters may be obtained from the VA Office of Inspector General (53E), P.O. Box 34647, Washington, DC 20043-4647.

(c) The Contractor need not comply with paragraph (a) above if the Contractor has established a mechanism, such as a hotline, by which employees may report suspected instances of improper conduct, and instructions that encourage employees to make such reports.

(End of Clause) (End of Addendum to 52.212-4)

C.9 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (NOV 2017)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (NOV 2015).

(3) 52.233-3, Protest After Award (Aug 1996) (31 U.S.C. 3553).

(4) 52.233-4, Applicable Law for Breach of Contract Claim (Oct 2004) (Public Laws 108-77 and 108-78 (19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

[] (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with Alternate I (Oct 1995) (41 U.S.C. 4704 and 10 U.S.C. 2402).

[] (2) 52.203-13, Contractor Code of Business Ethics and Conduct (OCT 2015) (41 U.S.C. 3509).

[] (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (JUN 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

[X] (4) 52.204–10, Reporting Executive Compensation and First-Tier Subcontract Awards (OCT 2016) (Pub. L. 109–282) (31 U.S.C. 6101 note).

[] (5) [Reserved] [] (6) 52.204–14, Service Contract Reporting Requirements (OCT 2016) (Pub. L. 111–117, section 743 of Div. C).

[] (7) 52.204–15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (OCT 2016) (Pub. L. 111–117, section 743 of Div. C).

[X] (8) 52.209-6, Protecting the Government's Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment. (OCT 2015) (31 U.S.C. 6101 note).

[] (9) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (Jul 2013) (41 U.S.C. 2313).

[] (10) [Reserved] [] (11)(i) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (NOV 2011) (15 U.S.C. 657a).

[] (ii) Alternate I (NOV 2011) of 52.219-3.

[] (12)(i) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (OCT 2014) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a).

[] (ii) Alternate I (JAN 2011) of 52.219-4.

[] (13) [Reserved] [] (14)(i) 52.219-6, Notice of Total Small Business Set-Aside (NOV 2011) (15 U.S.C. 644).

[] (ii) Alternate I (NOV 2011).

[] (iii) Alternate II (NOV 2011).

[] (15)(i) 52.219-7, Notice of Partial Small Business Set-Aside (June 2003) (15 U.S.C. 644).

[] (ii) Alternate I (Oct 1995) of 52.219-7.

[] (iii) Alternate II (Mar 2004) of 52.219-7.

[] (16) 52.219-8, Utilization of Small Business Concerns (NOV 2016) (15 U.S.C. 637(d)(2) and (3)).

[] (17)(i) 52.219-9, Small Business Subcontracting Plan (JAN 2017) (15 U.S.C. 637(d)(4)).

[] (ii) Alternate I (NOV 2016) of 52.219-9.

[] (iii) Alternate II (NOV 2016) of 52.219-9.

[] (iv) Alternate III (NOV 2016) of 52.219-9.

[] (v) Alternate IV (NOV 2016) of 52.219-9.

[] (18) 52.219-13, Notice of Set-Aside of Orders (NOV 2011) (15 U.S.C. 644(r)).

[] (19) 52.219-14, Limitations on Subcontracting (JAN 2017) (15 U.S.C. 637(a)(14)).

[] (20) 52.219-16, Liquidated Damages—Subcontracting Plan (Jan 1999) (15 U.S.C. 637(d)(4)(F)(i)).

[X] (21) 52.219-27, Notice of Service-Disabled Veteran-Owned Small Business Set-Aside (NOV 2011) (15 U.S.C. 657f).

[] (22) 52.219-28, Post Award Small Business Program Rerepresentation (Jul 2013) (15 U.S.C 632(a)(2)).

[] (23) 52.219-29, Notice of Set-Aside for, or Sole Source Award to, Economically Disadvantaged Women-Owned Small Business Concerns (DEC 2015) (15 U.S.C. 637(m)).

[] (24) 52.219-30, Notice of Set-Aside for, or Sole Source Award to, Women-Owned Small Business Concerns Eligible Under the Women-Owned Small Business Program (DEC 2015) (15 U.S.C. 637(m)).

[X] (25) 52.222-3, Convict Labor (June 2003) (E.O. 11755).

[] (26) 52.222–19, Child Labor—Cooperation with Authorities and Remedies (OCT 2016) (E.O. 13126).

[X] (27) 52.222-21, Prohibition of Segregated Facilities (APR 2015).

[X] (28) 52.222–26, Equal Opportunity (SEP 2016) (E.O. 11246).

[] (29) 52.222-35, Equal Opportunity for Veterans (OCT 2015) (38 U.S.C. 4212).

[X] (30) 52.222-36, Equal Opportunity for Workers with Disabilities (JUL 2014) (29 U.S.C. 793).

[] (31) 52.222-37, Employment Reports on Veterans (FEB 2016) (38 U.S.C. 4212).

[] (32) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (DEC 2010) (E.O. 13496).

[X] (33)(i) 52.222-50, Combating Trafficking in Persons (MAR 2015) (22 U.S.C. chapter 78 and E.O. 13627).

[] (ii) Alternate I (MAR 2015) of 52.222-50 (22 U.S.C. chapter 78 and E.O. 13627).

[] (34) 52.222-54, Employment Eligibility Verification (OCT 2015). (E. O. 12989). (Not applicable to the acquisition of commercially available off-the-shelf items or certain other types of commercial items as prescribed in 22.1803.)

[] (35)(i) 52.223-9, Estimate of Percentage of Recovered Material Content for EPA-Designated Items (May 2008) (42 U.S.C.6962(c)(3)(A)(ii)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

[] (ii) Alternate I (MAY 2008) of 52.223-9 (42 U.S.C. 6962(i)(2)(C)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

[] (36) 52.223-11, Ozone-Depleting Substances and High Global Warming Potential Hydrofluorocarbons (JUN 2016) (E.O. 13693).

[] (37) 52.223-12, Maintenance, Service, Repair, or Disposal of Refrigeration Equipment and Air Conditioners (JUN 2016) (E.O. 13693).

[] (38)(i) 52.223-13, Acquisition of EPEAT®-Registered Imaging Equipment (JUN 2014) (E.O.s 13423 and 13514).

[] (ii) Alternate I (OCT 2015) of 52.223-13.

[] (39)(i) 52.223-14, Acquisition of EPEAT®-Registered Televisions (JUN 2014) (E.O.s 13423 and 13514).

[] (ii) Alternate I (JUN 2014) of 52.223-14.

[] (40) 52.223-15, Energy Efficiency in Energy-Consuming Products (DEC 2007)(42 U.S.C. 8259b).

[] (41)(i) 52.223-16, Acquisition of EPEAT®-Registered Personal Computer Products (OCT 2015) (E.O.s 13423 and 13514).

[] (ii) Alternate I (JUN 2014) of 52.223-16.

[X] (42) 52.223-18, Encouraging Contractor Policies to Ban Text Messaging While Driving (AUG 2011) [] (43) 52.223-20, Aerosols (JUN 2016) (E.O. 13693).

[] (44) 52.223-21, Foams (JUN 2016) (E.O. 13693).

[] (45) (i) 52.224-3, Privacy Training (JAN 2017) (5 U.S.C. 552a).

[] (ii) Alternate I (JAN 2017) of 52.224-3.

[] (46) 52.225-1, Buy American—Supplies (MAY 2014) (41 U.S.C. chapter 83).

[] (47)(i) 52.225-3, Buy American—Free Trade Agreements—Israeli Trade Act (MAY 2014) (41 U.S.C. chapter 83, 19 U.S.C. 3301 note, 19 U.S.C. 2112 note, 19 U.S.C. 3805 note, 19 U.S.C. 4001 note, Pub. L. 103-182, 108-77, 108-78, 108-286, 108-302, 109-53, 109-169, 109-283, 110-138, 112-41, 112-42, and 112-43.

[] (ii) Alternate I (MAY 2014) of 52.225-3.

[] (iii) Alternate II (MAY 2014) of 52.225-3.

[] (iv) Alternate III (MAY 2014) of 52.225-3.

[] (48) 52.225–5, Trade Agreements (OCT 2016) (19 U.S.C. 2501, et seq., 19 U.S.C. 3301 note).

[X] (49) 52.225-13, Restrictions on Certain Foreign Purchases (JUN 2008) (E.O.'s, proclamations, and statutes administered by the Office of Foreign Assets Control of the Department of the…