36C24524Q0772 P0001 Amendment-Guest WIFI and Water Monitoring Services-Huntington VAMC.pdf

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DG10--Guest WIFI and Water Monitor System Services Huntington Veterans Administration Medical Center
Solicitation number
36C24524Q0772
Issued by

About this file

This document is an amendment to a Request for Quotation (RFQ) for Guest WiFi and Water Monitoring Network Services at the Huntington Veterans Administration Medical Center. The amendment provides answers to vendor questions, extends the period of performance, changes the solicitation due date, and includes additional attachments such as site maps, WiFi heat maps, and cabling diagrams.

The key details are: the contract will be for a base year from 09/27/2024 to 09/26/2025 with four 1-year option periods; the services required include 24/7 remote support, help desk, asset management, network monitoring, patching, and security testing for the Cisco-based network infrastructure; questions are due by 09/16/2024 and quotes are due by 09/23/2024; the contract will be awarded under NAICS code 541519 (Other Computer Related Services) and PSC code DG10 (IT and Telecom - Network As A Service).

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Other files

File Type Posted
36C24524Q0772 0001_1.docx DOCX document
Huntington Access Point Heat Map.docx DOCX document
Copy of Hero Network Access Control Point.xlsx XLSX spreadsheet
Hero Network Diagram.docx DOCX document
RFQ-36C24524Q0772-Guest WIFI and Water Monitoring Systems Managed Services-Huntington VAMC.pdf PDF
36C24524Q0772_1.docx DOCX document
2022 Facility Map.pdf PDF

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5. PROJECT NUMBER (if applicable)

CODE 7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODE CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office. is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

1 5

581-24-4-506-0252

None

90c

Department of Veterans Affairs VISN 5 Contract Satellite office

510 Butler Avenue, Building 306 A Martinsburg WV 25405 Trever Turcotte Trever.Turcotte@va.gov

90c

Department of Veterans Affairs Huntington VAMC Hershel “Woody” Williams 1540 Spring Valley Drive Huntington WV 25704

To all Offerors/Bidders

36C24524Q0772

07-29-2024

X

X X

09/23/2024 @ 9:00 am EST.

See CONTINUATION Page

X 1

Amendment 0001 is to answer questions submitted by vendors, change the period of performance, extend the solicitation due date and provide drawings and maps of equipment.

Period of Performance: See Price/CostSchedule, Questions and answers for details.

Questions are due 09/16/2024 @ 9:00 am EST. See Questions and answers for submission details.

Quotes are due 09/23/2024 @ 9:00 am EST. See Questions and answers for submission details.

Bradley Davis Contracting Officer

VA-VHA-2020-8592A45B

CONTINUATION PAGE

A.1 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

11.00 MO __________________ __________________

GUEST WIFI AND WATER MONTIORING SYSTEMS MANAGED

SERVICES

Contract Period: Base POP Begin: 09-27-2024 POP End: 09-26-2025 PRINCIPAL NAICS CODE: 541519 - Other Computer Related Services PRODUCT/SERVICE CODE: DG10 - IT and Telecom - Network As A Service

12.00 MO __________________ __________________

SERVICES

Contract Period: Option 1 POP Begin: 09-27-2025 POP End: 09-26-2026

SERVICES

Contract Period: Option 2 POP Begin: 09-27-2026 POP End: 09-26-2027

SERVICES

Contract Period: Option 3 POP Begin: 09-27-2027 POP End: 09-26-2028

SERVICES

Contract Period: Option 4 POP Begin: 09-27-2028 POP End: 09-26-2029

GRAND TOTAL __________________

RFQ 36C24524Q0772-Guest WIFI and Water Monitoring Services Questions and Answers.

1) Is the Water Monitoring System utilizing the Guest Wi-Fi Network or does it require a separate Wi-Fi infrastructure?

a) Currently it is connected to the Hero network on a separate VlAN from the Guest

Wi-Fi.

2) What was the term of the Meraki Firewall License that was purchased on

7/27/2024 (1 year, 3 years or 5 years)?

a) 5 years

3) Are there any required Adds, Moves or Changes at this point in time? If so, can you please provide the details.

a) Licenses need to expand the wireless network.

4) Can you provide and existing inventory of the Guest W-Fi network including equipment location?

a) Yes, attached.

5) Can you provide existing Wi-Fi Heat Maps, if they exist.

a) Yes, attached.

6) Is the Fisher House included in this effort? If so, does it have it's own ISP service?

a) It is included and no it does not have it’s own ISP there is a single mode fiber ran to the Fisher House.

7) Can the VA provide any metrics on incidents, support cases, or requests regarding the wireless and its related components?

a) In the past two years the only incidents have been UPS related (end of life).

8) Several of the items listed are end of life and/or end of sale; is there a plan to upgrade or replace the equipment?

a) Not as of right now

9) Several of the items listed are end of life and/or end of support; Therefore, vendor support for patches, fixes, and equipment RMA is NOT available as required. How would the VA like us to address this issue?

a) I would need to know what items are end of life.

10) On average how many users are on the wireless network at any given time?

a) Around 1500

11) Can the VA provide any additional information about the typical use of the wireless? Ex. General web browsing, video streaming, etc.

a) General web Browsing, video streaming

12) Can the VA please clarify if there are any compliance and/or frameworks, such as NIST 800-171, that must be followed for this solution?

a) Yes NIST 800-171 will need to be provided for any system that touches the VA main network. All Guest WiFi/Hero Network systems do not require NIST 800- 171 compliance.

13) Can you provide any more insight into what type of support for asset mgt. Is there a current asset mgt support program in place. How many assets?

a) Yes, there is asset Management in place as part of the current contract. It is the contractor’s responsibility to manage assets. Assets are listed in the SOW.

14) Are there any other assets listed outside of B3 that would need to be managed.

a) No

15) At what frequency do you want security penetration testing conducted (annually, semi-annually) What type of penetration testing?

a) Semi-annually

16) Is there an expectation to run your own reports and have your own dashboard to see data and metrics?

a) Not as of right now

17) Can you provide a network diagram for the infrastructure? (Same as question 6?)

a) The infrastructure is a star topology running out of the Hero Network main server room to various locations throughout the hospital.

18) Can you provide a cabling/wiring diagram for the infrastructure?

a) Attached to amendment.

19) How many internet connections do you have to support the wireless?

a) one

20) Please confirm that contractor will quote and deliver an ITSM solution to support requirements for auto-generation of ticketing from email, web portal integration, automated reporting and monthly reporting packages for the Service Desk. If not, will this requirement be met with GFE?

a) According to SOW B1 - 4x7x365 remote and help/phone desk support (NOC)

800 number for all service desk requests – users and employees Auto-generation of ticketing from email.

21) The title of solicitation FA461324Q1020 mentions water monitor system services, but I didn't see any requirements regarding water monitoring in the RFP. Could you please clarify what the expectations are concerning the water monitoring aspect of this project?

a) The water monitoring system is connected to the guest WIFI network and is monitored by VA employees.

22) Is the Vendor providing network monitoring software or is there an existing solution in place?

a) According to SOW B1 Vendor will be providing network monitoring.

23) Is the Vendor providing direct support for the Cisco UCS infrastructure?

a) Yes

24) Is the user management requirement, policy management requirements only for the network equipment?

a) There are already user and policy management requirements in place that manage the network. It would be the contractor’s responsibility to update these if there are required changes in existing policy.

Period of Performance:

Base Year: 09/27/2024-09/26/2025

Option Year 1: 09/27/2025-09/26/2026

Option Year 2: 09/27/2026-09/26/2027

Option Year 3: 09/27/2026-09/26/2028

Option Year 4: 09/27/2028-09/26/2029

Submission Details:

Questions will be due 09/16/2024 at 9:00 am EDT with Subject line “Amended- 36C24524Q0772-Guest WIFI and Water Monitoring Services Questions” Email to Trever.Turcotte@va.gov and Bradley.Davis3@va.gov.

Quotes are due 09/23/2024 at 9:00 am EDT with Subject line “36C24524Q0772-Guest WIFI and Water Monitoring Services Quotes” Email to Trever.Turcotte@va.gov and Bradley.Davis3@va.gov.

Amendment 0001 is to answer vendor questions, change the period of performance, change the due date of the solicitation, and add Site maps and drawings of equipment.

Question & Answer have been uploaded included with amendment.

Equipment location map is attached.

WIFI Heat Map is attached.

Cabling wiring diagram attached.

File details come from the government source that posted it. Updated .