36C24121Q0493_3.docx

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M1LZ--Parking Lot Valet Services - VA Providence HCS
Solicitation number
36C24121Q0493
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This is a solicitation for valet parking and shuttle services at the VA Providence Healthcare System in Providence, Rhode Island. The contractor will be required to park and provide parking assistance for approximately 500 cars per day using 180 allocated valet parking spaces and additional overflow parking if needed. Services include ticketing, securing keys, providing supplies to manage parking, and directing vehicles to and from the valet area daily between 7:00am and 5:00pm. The contractor must provide sufficient staff to meet performance standards and parking demand without exceeding a 10-minute wait time for parked and retrieved vehicles. The contractor will also be responsible for installing signs, providing walkie-talkies for communication, enforcing a no-tipping policy for attendants, and displaying insurance liability signs. Quotes are due by the specified date.

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36C24121Q0493

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

36C24121Q0493 -2021 Emily Hatcher 781-687-2514 08-0 -2021 13:00

EDT

Department of Veterans Affairs Network Contracting Office 1 90C 200 Springs Road Bedford MA 01730-1114 Emily.hatcher@va.gov X X Y 812930 $41.5 Million N/A X Department of Veterans Affairs Providence VA Medical Center 830 Chalkstone Avenue Providence RI 02908-4734 Department of Veterans Affairs Network Contracting Office 1 (90C) 200 Springs Road Bedford MA 01730-1114

Submit Electronic Invoices only to Financial Services Center https://www.fsc.va.gov/einvoice.asp in accordance with 852.232-72 Electronic Submission of payment requests See CONTINUATION Page This is a Non-Personal Service contract for Valet Parking Services at the VA Providence Medical Center, Providence RI.

The resultant contract will be a Firm Fixed-Price contract for a Base Year and Four (4) Option Years All Quotations must be submitted electronically to:

Emily.Hatcher@va.gov before the time and date in Box #8.

Questions must be submitted via email to:

Emily.hatcher@va.gov by August , 2021 2:00pm EST All questions will be answered by amendment to this solicitation.

See CONTINUATION Page x X x Ann Marie Stewart Table of Contents

SECTION A1
A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS1
SECTION B - CONTINUATION OF SF 1449 BLOCKS3
B.1 CONTRACT ADMINISTRATION DATA3
B.2 PERFORMANCE WORK STATEMENT4
B.3 PRICE/COST SCHEDULE15
ITEM INFORMATION15
SECTION C - CONTRACT CLAUSES16
C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)16
C.2 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)16
C.3 52.219-14 LIMITATIONS ON SUBCONTRACTING (MAR 2020)17
C.4 SUPPLEMENTAL INSURANCE REQUIREMENTS18
C.5 VAAR 852.212-70 PROVISIONS AND CLAUSES APPLICABLE TO VA ACQUISITION OF COMMERCIAL ITEMS (APR 2020)18
C.6 VAAR 852.219-74 LIMITATIONS ON SUBCONTRACTING—MONITORING AND COMPLIANCE (JUL 2018)20
C.7 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)21
C.8 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (JAN 2021)21
SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS29
D.1 WAGE DETERMINATION 2015-4083 Rev 15 04APR202129
D.2 PERFORMANCE SURVEY RFQ 36C24121Q049329
SECTION E - SOLICITATION PROVISIONS30
E.1 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL ITEMS (JUN 2020)30
E.2 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB 1998)34
E.3 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (OCT 2020)34
E.4 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)37
E.5 52.233-2 SERVICE OF PROTEST (SEP 2006)38
E.6 52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014)39
E.7 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL ITEMS (FEB 2021) (JUL 2020) (DEVIATION)41

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C241 Contracting Officer Ann Marie Stewart Department of Veterans Affairs Network Contracting Office 1 90C 200 Springs Road Bedford MA 01730-1114

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X]
52.232-33, Payment by Electronic Funds Transfer—System For

Award Management, or

[]
52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly[]
b. Semi-Annually[]
c. Other[x] MONTHLY

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Submit Electronic Invoices only to Financial Services Center https://www.fsc.va.gov/einvoice.asp in accordance with 852.232-72 Electronic Submission of payment requests

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO
DATE

Page 1 of

B.2 PERFORMANCE WORK STATEMENT

GENERAL

The Providence VAMC - 830 Chalkstone Ave, Providence, RI 02908 requires for Valet Parking due to the distance from parking lots to the main hospital. To increase patient satisfaction with our Medical Center, Valet Parking Services will assist elderly and frail veterans and their family members and visitors by providing ease of access to parking.

The contractor shall perform all necessary personnel, supervision and equipment to perform valet operations including ticketing, securing keys, parking, delivery, and directing valet vehicles to and from the valet greeting area Monday through Friday between the hours of 7:00 am and 5:00 pm EST in accordance with this Performance Work Statement and Contract terms and conditions.

Valet operations shall be located at the Providence VA Medical Center Main Entrance driveway and offer valet parking to veteran patients who show patient identification and for patient visitors. The parking lot (Lot P3) located West of Buildings 2 and 3 and the parking lot (Lot P2) located West of the parking garage will be used for vehicle parking. There will be a minimum of 100 parking spaces dedicated for valet parking use. The COR will notify the contractor if additional parking spots are available. All parking areas are ground level (no tiered parking.)

Performance of valet operations must begin within 30 days of contract award. This includes operations set up and finalizing staff requirements (including Government-administered background investigations.)

1.1 VALET SERVICES

The Contractor shall provide sufficient staff to meet the needs of the VA and the requirements of the contract. The contractor shall be notified in advance of any special events which might cause parking problems due to many visitors to the Medical Center

1.2 VALET CHECK IN/CHECK OUT

a. Valet park vehicles for patients with appointments and patient visitors, except for those vehicles whose patients and/or patient caretakers request self-parking and buses or large vans.

b. Stop vehicles requiring valet parking by the contractor’s employee designated as a greeter, who will ask the drive for patient identification (VA Patient Data Card with photo) and the estimated time of departure. If an individual is a first-time patient and therefore Patient Identification Card has not been issued, services will be provided to these individuals. However, Contractor shall maintain a record on the number of individuals who were identified as first-time patients.

c. Provide a claim check to the driver of the valeted vehicle.

d. Politely refuse valet parking to VA employees, VA volunteers, contractors and /or vendors.

e. Retrieve vehicle at the request of the vehicle owner within 10 minutes.

1.3 PARKING CONTROL

a. Monitor parking and vehicles in the designated parking lots assigned to the operation.
b. Lock and secure all vehicles parked by the contractor’s parking attendants.
c. Respond immediately to alerts or emergencies and assist injured or stranded persons and report to the VA Police.
d. Manage and control vehicles entering the designated valet parking area(s) to maximize space available and facilitate smooth operations.
e. Screen out employees, volunteers, and vendors not authorized to utilize valet parking services and direct vehicle drivers who desire to self- park to a parking location on premises.
f. Permit patients driving buses or large vans to park their own vehicles in the area deemed to be most convenient and practical to the parking operations.
G. Drive slowly and cautiously, paying attention to pedestrian traffic.

1.4 KEY CONTROL

a. Drivers’ keys shall be secured at the valet booth.

b. At the end of each workday, turn over any keys of any vehicles still on the premises after valet parking hours to the VA Police Dispatch Office located in Building 1, Room D1087, off the main lobby area. Owners of these vehicles will be directed pick up their keys at this location after 5:00 p.m. EST.

c. Sign for and take possession of the keys to any vehicles not claimed overnight at the start of the next workday.

d. Report any vehicles that have not been claimed within 24 hours to the VA Police.

e. The contractor must prohibit the use of keys by any persons other than the contractor’s employees or vehicle owners.

f. The contractor must immediately report to the COR or contracting officer any occurrences of lost keys.

g. Opening of locked areas by contractor employees to permit entrance of persons other than contractor employees engaged in performance of contract work requirements in those areas is prohibited.

1.5 CUSTOMER SERVICE

a. Promptly and courteously respond to complaints, including complaints brought to the Contractor’s attention by the Contracting Officer or Contracting Officer Representative.

b. Maintain a Customer Complaint Log to record all complains (both written and oral) listing the identity of the individual, the nature of the complaint, and the Contractor’s response. The Contractor shall permit the Government to inspect such records upon reasonable notice.

c. Assist parking patrons getting in and out of their vehicles as well as assist with removal of wheelchairs, walkers, carts and/or personal medical equipment from vehicles if requested.

d. In the event of any emergency or if an individual requires assistance (i.e. injured or stranded persons) the Contractor shall immediately notify the VA Police of the situation.

e. Provide minimal assistance but do not lift or pick up patients in and out of their vehicles.
f. Coordinate with VA Voluntary Escort Service to facilitate patient transportation from the valet greeting drop off and pick up area to medical appointments and back to the valet greeting area.
g. Treat parking patrons courteously and with respect at all times.

1.6 MONTHLY STATUS REPORTS

The contractor’s Project Manager must provide a written Monthly Status Report to the COR by the fifth day of each month covering the previous months work.

a. Any format is acceptable, however, the report must address, as a minimum, the following:
(1) number of vehicles parked per day (daily tracking summary);
(2) number of vehicles parked by valet attendants based on date and time (hourly tracking);
(3) outline of peak hours (by highest number of parking requests) identifying the hour period in which it occurred per weekday (M-F) and total cars parked during that time;
(4) Number of first- time patient visitors.
(5) incidents, accidents, or special situations encountered while performing this work;
(6) status or resolution of item (5);
(7) problems or constraints encountered while performing this work (not involving incidents, accidents or situations encountered in item (5));
(7) suggested solutions to problems or constraints encountered; and
(8) status of open items from previous report.

Reports must be legible and easy to understand. Reports should be signed by the Supervisor and/or authorized representative of the Contractor. Contractor may provide for approval a sample of the types of report forms used on similar projects.

1.7 CONTRACTOR PERSONNEL

Project Manager. The contractor must provide a project manager who is responsible for the performance of the work. The name of this person, and an alternate(s) who must act for the contractor when the manager is absent, must be designated in writing to the contracting officer.

The project manager or alternate must have full authority to act for the contractor on all contract matters relating to daily operation of this contract and be available during normal business hours within 30 minutes to meet with Government personnel.

On-Site Supervisor. The contractor shall provide adequate on-site supervision at all times. The on-site supervisor is responsible for all on-site personnel employed by the contractor. The name of this person, and an alternate(s) who must act for the contractor when the supervisor is absent, must be designated in writing to the contracting officer.

Parking Attendant. The Contractor shall provide adequate number of personnel to ensure compliance with the contract and performance requirements summary

1.8 CONTRACTOR EMPLOYEES AND CONDUCT

a. The contractor is responsible for ensuring Contractor employees providing work under this procurement are fully trained and completely competent to perform the work and shall supply evidence of training to the COR upon request.

b. All Contractor Personnel must be able to read, write, speak, and understand English.

c. Contractor personnel must present a neat appearance and be easily recognized as contractor employees. See Section 1.19 Contractor Furnished Items- Specific Items for uniform requirements.

d. Smoking is not permitted within or around the VA facility grounds.

e. Contractor shall ensure that all valet parking staff performing under this contract comply with the VA Medical Center alcohol and drug free workplace policy.

f. The Contractor must provide a copy of its’ company drug and alcohol policy upon Contract Award.

g. All contracted parking attendants must possess and maintain a valid driver’s license from the employee’s state of residence and be a U.S. citizen.

h. Cell phone use shall not be permitted while parking vehicles or during scheduled work hours.

I. Contractor's employees are restricted from accepting tips of any kind.

1.9 SECURITY REQUIREMENTS

The Office of Security and Law Enforcement provides Department-wide policy on the assignment of appropriate position sensitivity designations associated with Department of Veterans Affairs positions involving national security and public trust responsibilities, and on the level of background investigations required for applicants for, and incumbents of, those positions. In addition to VA employees, the policy and investigative requirements shall be applicable to Contractor personnel, in accordance with HSPD-12, FIPS 201, VA & VHA 0710 series documents.

The Contractor shall provide an initial report listing all employees hired for this work, and all training and information necessary for the VA to perform background checks within 30 days of Contract award. The COR shall facilitate the background check process for the Contractor and Contractor’s employees. A Contractor Employee shall not perform any contract work (except for any other required orientation and training that does not require access to a VA computer system) until fingerprinting is completed by the local Human Resources Management Service. Fingerprinting should take place on the first day that a Contractor Employee enters on duty.

The cost for such investigation shall be borne by the Contractor, either in advance or as reimbursement to the Government. The level of sensitivity shall be determined by the Government on the basis of the type of access required. The level of sensitivity shall determine the depth of the investigation and the cost thereof. The level of screening for this contract is: Special Agency Check (SAC).

The current estimated cost for such investigations is as follows:

LEVEL OF SENSITIVITY

BACKGROUND INVESTIGATION LEVEL

APPROXIMATE COST

SAC
Special Agreement Check
$24.00

If the SAC identifies “potentially actionable issues” in connection with a Contractor Employee and it is determined that the Contractor Employee needs to be removed, the Contracting Officer shall notify the Contractor and the Contractor shall immediately remove that Employee from contract work. The removal of the Employee shall not excuse any failure to meet contract requirements.

1.10 EMPLOYEE TRAINING & LICENSURE

The VA Medical center will provide orientation training on VA policies and procedures. All parking attendants shall be required to attend a facility orientation program on fire and safety, health, HIPPA, Disaster procedures, reporting, contractor appearance and emergency procedures on a mutually agreed upon date. The initial training will be scheduled at a post award meeting to be conducted on a mutually agreeable date. Training for valet attendants hired thereafter will be conducted within 30 days following issuance of the VA Medical Center identification badge. (Note: The 30-day rules apply to all Valet Attendants hired after initial program implementation.)

1.11 CONTRACTOR INSURANCE AND LIABILITY

Contractor shall be required to provide and maintain insurance on all services and employees who will be providing services under this procurement. Insurance shall include but not be limited to the minimum amounts stated in this solicitation in accordance with the FAR regulations including FAR 52.228-5, Insurance-Work on a Government installation, and VAAR 852.228-71, Indemnification and Insurance. Supplemental insurance requirements are as follows:

a. General Liability (Any Auto): $500,000 per occurrences.

b. Automobile Liability: $200,000 per person; $500,000 per occurrences for bodily injury and $20,000 per occurrence for property damage.

Workers’ compensation and employer’s liability: Contractors are required to comply with applicable Federal and State worker’s compensation and occupational disease statutes. Anticipated amount is $100,000 Workers Compensation Each Accident and Each Employee/Valet and $500, 000 Workers Compensation Disease- Policy Limit or maximum allowed for the services being performed by law. Employer’s liability coverage of at least $100,000 shall be required, except in States with exclusive or monopolistic funds that do not permit workers’ compensation to be written by private carriers.

The contractor must provide the Contracting Officer insurance certificate(s) evidencing the required minimum coverage’s prior to commencing work under this contract. The Department of Veterans Affairs shall also be named as an additional insured on the above and the insurance must be maintained during the entire performance of the contract. The policy shall require that the Contracting Officer be notified at least thirty (3) days prior to any cancellation or reduction of coverage. As noted herein, the Contractor shall be held responsible for any and all claims or damages caused during the performance of the Contractor’s services.

Any claims or damages or missing/stolen property involving customers vehicles will be the responsibility of the contractor. The VA assumes no responsibility for any damage to the patron’s vehicles caused during the performance of the Contractor’s services or for any such claims. All contract employees must be covered by fidelity bonding. All customer claims shall be directed to and handled by the supervising contractor who will immediately notify the COR. Corrective actions to resolve all claims shall commence immediately. All claims shall be settled within fourteen (14) working days unless extenuating circumstances warrant additional time and is authorized by the Contracting Officer. Failure to do so may result in the withholding of payments.

1.12 QUALITY CONTROL

The Contractor shall be responsible for complying with all appropriate regulations and guidelines of the Joint Commission (JC), Occupational Safety and Health Administration (OSHA), Department of Transportation, and/or any other pertinent federal, state, and local policies relating to the herein mentioned work or Valet Services, as well as the requirements set forth elsewhere in this contract. The Contractor shall provide adequate on-site supervision at all times in order to achieve quality assurance and to handle all customer concerns and parking incidents.

1.13 QUALITY CONTROL PLAN

The contractor must provide a quality control plan to the contracting officer for acceptance not later than the Post Award Conference or within ten (10) days of Contract Award. The COR will review and discuss any changes to be implemented with the Contractor prior to acceptance of the plan. At a minimum, the plan must include:

a. A description of the inspection system to cover all services listed on the performance requirements summary (PRS). The description must include specifics as to the requirements to be inspected on both a scheduled and unscheduled basis, as well as frequency of inspections to ensure contract compliance. Additionally, control procedures for keys must be included.
b. A description of the methods to be used for identifying and preventing defects in the quality of service performed.
c. A description of the records to be kept to document inspections and corrective or preventive actions taken.

1.14 RECORDS

The records of inspections made during contract performance up to final payment must be provided to the CO upon request.

1.15 QUALITY ASSURANCE

The Government will evaluate and record the contractor’s performance under this contract. For those tasks listed on the PRS (Technical Exhibit 1,) the contracting officer’s representative (COR) will follow the methods of surveillance specified in Quality Assurance Surveillance Plan (QASP). When an observation indicates defective performance, the COR will require the project manager or representative at the site to initial the observation. The initialing of the observation does not necessarily constitute concurrence with the observation, only acknowledgment that he or she has been made aware of the defective performance. Government surveillance of tasks not listed in the PRS or by methods other than those listed in the PRS may occur during the performance period of this contract. Such surveillance will be done according to standard inspection procedures

1.16 PHYSICAL SECURITY

The contractor shall be responsible for safeguarding and securing all Government provided and customer property, including vehicle keys. At the end of each work period, all property, equipment, and materials must be secured

1.17 HOURS OF OPERATION

NORMAL HOURS OF OPERATION

Hours of operation are 07:00 a.m. to 5:00 p.m. EST Monday through Friday, excluding Federal Holidays and any other day specifically declared by the President of the United States to be a Federal Holiday. If deemed necessary by the Government, through contract modification, the hours of operation may be periodically adjusted based upon volume and demand.

FEDERAL HOLIDAYS

Listed below are the eleven national holidays:

New Year’s Day
January 1
Martin Luther King ‘s Birthday
Third Monday in January
President’s Day
Third Monday in February
Memorial Day
Last Monday in May
Independence Day
July 4
Juneteenth National Independence Day
June 19
Labor Day
First Monday in September
Columbus Day
Second Monday in October
Veterans Day
November 11
Thanksgiving Day
Fourth Thursday in November
Christmas Day
December 25

When a holiday falls on a Sunday, the following Monday shall be observed as a legal holiday by U.S. Government agencies. When a holiday falls on a Saturday, the preceding Friday shall be observed as a legal holiday by U.S. Government agencies. Also included would be any other day specifically declared by the President of the United States as a National Holiday.

1.18 GOVERNMENT-FURNISHED PROPERTY & SERVICES

Government Furnished Real Property GFP has been inspected for compliance with OSHA. No hazards have been identified for which workarounds have been established. Should a hazard be subsequently identified, the government will correct OSHA hazards according to government developed and approved plans of abatement considering safety and health priorities. The fact that no such conditions have been identified does not warrant or guarantee that no possible hazard exists, or that work-around procedures will not be necessary or that the property as furnished will be adequate to meet the responsibilities of the contractor. Compliance with the OSHA and other applicable laws and regulations for the protection of employees is exclusively the obligation of the contractor. Further, the government will assume no liability or responsibility for the contractor’s compliance or noncompliance with such requirements. No alterations to the property must be made without specific written permission from the contracting officer. In the case of alterations necessary for compliance with the OSHA, such permission must not be unreasonably withheld. The contractor must return the property to the government in the same condition as received, fair wear and tear and approved modifications excepted. The property must only be used in performance of this contract. Contractor assigned work areas include:

Valet Area – Valet Parking Booth Provided Assigned Valet Parking Lots - Lot P2, Lot P3

The Government will provide suitable storage area near the Main Hospital Entrance area for signs, wheelchair, etc., to meet daily operational needs.

Any GFP which is damaged or lost will be replaced by the Contractor to the satisfaction of the VA at no additional cost to the government. All GFP must be returned to the COR in good condition as issued prior to the release of the final payment.

Government Furnished Services The Government will provide electrical power to the valet booth for contractor’s use.

1.19 CONTRACTOR FURNISHED ITEMS AND SERVICES

General Except for those items or services specifically stated in Section 4 as Government furnished, the contractor must furnish everything needed to perform this contract according to all its terms.

Specific Items The Contractor will provide a locking key cabinet(s) and ticket dispenser(s) to be located in the Government provided valet area as required. Exact location of the Contractor's cabinet(s) and/or booth shall be approved by the COR.

The Contractor will furnish and install all signs and supplies required for operations, for example: 3-way claim check, two-way radios if needed to communicate between its own personnel. The Contractor will provide a walkie-talkie (or similar device) to be used for communication between the Contractor and the Police Dept. Contractor shall furnish any other communication devices necessary to communicate between their own personnel, as well as, one for the VA police to allow the police to monitor activity as required. Contractor shall also provide all cones, operational supplies, or other miscellaneous items necessary to facilitate valet parking. All such supplies shall be approved by the COR prior to commencement of services.

The Contractor shall provide required signs that will clearly identify the purpose of the services for the VA patients. Signs shall be easy to read and look professional. Hand-written signs are not allowed. Signs shall be approved by the COR prior to posting for use. The valet parking signs shall be set-up each morning of operation and removed at the end of the day. A "NO TIPPING" sign will be furnished and installed by the Contractor.

The Contractor will provide uniforms to all personnel working under this contract. Uniforms will include the identification of the Contractor by company name and Employee name. Uniforms will be cleaned and pressed and will be worn at all times during performance of contract duties. All uniform types and styles must be approved by the COR prior to the start of valet operations.

1.2 DEFINITIONS AND ACRONYMS

DEFINITIONS

Contractor. A supplier or vendor having a contract to provide specific supplies or service to the government. The term used in this document refers to the prime.

Contracting Officer (CO). A person with authority to enter into, administer, and/or terminate contracts, and make related determinations and findings on behalf of the government. The only individual who can legally bind the government.

Contracting Officer's Representative (COR). An employee of the U.S. Government appointed by the contracting officer to administer the contract. Such appointment must be in writing and must state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

Defective Performance. A service output that does not meet the standard of performance associated with the Performance Work Statement.

Deliverable. Anything that can be physically delivered but may include non-physical things such as meeting minutes.

Physical Security. Actions that prevent the loss or damage of Government property.

Quality Assurance. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

Quality Assurance Surveillance Plan. An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

Quality Control. All necessary measures taken by the Contractor to assure that the quality of an end product or service must meet contract requirements.

ACRONYMS

CO
Contracting Officer
COR
Contracting Officer’s Representative
GFE
Government Furnished Equipment
GFP
Government Furnished Property
HIPPA
Health Insurance Portability and Accountability Act
JC
The Joint Commission
OSHA
Occupational Safety and Health Act
PRS
Performance Requirements Summary
PVAMC
Providence Veteran Affair’s Medical Center
PWS
Performance Work Statement
QASP
Quality Assurance Surveillance Plan
SAC
Special Agency Check
VA
Veteran Affair’s

1.3 TECHNICAL EXHIBITS

TECHNICAL EXHIBIT 1 – PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Performance Outcome
Performance standard
Acceptable Quality Level
Method of Surveillance

Patients are not left waiting an extended period of time for their vehicle (1.2)

Vehicle is retrieved within 10 minutes of request at valet booth.

95%

Periodic review of valet check-in / check-out procedures.

Vehicles are not backing up in the drop off area. (1.3)

Vehicle is parked in designated lot within 10 minutes of request at valet booth.

95%

Periodic review of parking control procedures.

Vehicles are locked and secured. (1.3)

All vehicles are locked and secured upon drop off in the designated parking area.

100%

Review of parking control procedures and monitoring.

Keys are locked and secured. (1.4)

All vehicles keys are locked and secured upon delivery to the valet check-in area.

100%

Review of key control procedures and monitoring.

Vehicles are not abandoned in the valet area. (1.4)

Vehicles left for over 24 hours are reported to VA Police 100%

Review of key control procedures and monitoring.

Veteran’s and Guests are treated courteously and respectfully. (1.5)

Customer complaints are minimal in comparison to number of vehicles parked.

90%
Customer surveys

Review of written complaints

TECHNICAL EXHIBIT 2 – REQUIRED REPORTS

Deliverable item
PWS Reference
Due Date
Initial Employee Report (including all applicable documentation)
1.9
No later than 30 calendar days after contract award

Quality Control Plan

1.12
Approved by COR no later than 30 calendar days after contract award
Monthly Status Report
1.6

Monthly, by the 5th working day of the preceding month.

Customer Complaint Log
1.5

Monthly, by the 5th working day of the preceding month.

B.3 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM NUMBER
DESCRIPTION OF SUPPLIES/SERVICES
QUANTITY
UNIT
UNIT PRICE
AMOUNT
12.00
MO
________________
________________

Provide all labor, supervision and equipment required to provide Valet Services for the VA Providence Medical Center Contract Period: Base POP Begin: 10-01-2021 POP End: 09-30-2022

12.00
MO
________________
________________

Provide all labor, supervision and equipment required to provide Valet Services for the VA Providence Medical Center Contract Period: Option 1 POP Begin: 10-01-2022 POP End: 09-30-2023

12.00
MO
________________
________________

Provide all labor, supervision and equipment required to provide Valet Services for the VA Providence Medical Center Contract Period: Option 2 POP Begin: 10-01-2023 POP End: 09-30-2024

12.00
MO
________________
________________

Provide all labor, supervision and equipment required to provide Valet Services for the VA Providence Medical Center Contract Period: Option 3 POP Begin: 10-01-2024 POP End: 09-30-2025

12.00
MO
________________
________________

Provide all labor, supervision and equipment required to provide Valet Services for the VA Providence Medical Center Contract Period: Option 4 POP Begin: 10-01-2025 POP End: 09-30-2026

GRAND TOTAL
________________

SECTION C - CONTRACT CLAUSES

FAR Number
Title
Date
52.212-4
CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS
OCT 2018

ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/index.html http://www.va.gov/oal/library/vaar/

FAR Number
Title
Date
52.203-17
CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS AND REQUIREMENT TO INFORM EMPLOYEES OF WHISTLEBLOWER RIGHTS
JUN 2020
52.204-4
PRINTED OR COPIED DOUBLE-SIDED ON POSTCONSUMER FIBER CONTENT PAPER
MAY 2011
52.204-13
SYSTEM FOR AWARD MANAGEMENT MAINTENANCE
OCT 2018
52.204-18
COMMERCIAL AND GOVERNMENT ENTITY CODE MAINTENANCE
AUG 2020
52.228-5
INSURANCE—WORK ON A GOVERNMENT INSTALLATION
JAN 1997
52.232-40
PROVIDING ACCELERATED PAYMENTS TO SMALL BUSINESS SUBCONTRACTORS
DEC 2013

(End of Clause)

C.2 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 5 days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 15 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed five (5) years.

(End of Clause)

C.3 52.219-14 LIMITATIONS ON SUBCONTRACTING (MAR 2020)

(a) This clause does not apply to the unrestricted portion of a partial set-aside.

(b) Applicability. This clause applies only to—

(1) Contracts that have been set aside for small business concerns or 8(a) participants;

(2) Part or parts of a multiple-award contract that have been set aside for small business concerns or 8(a) participants;

(3) Orders set aside for small business concerns or 8(a) participants under multiple-award contracts as described in 8.405-5 and 16.505(b)(2)(i)(F);

(4) Orders issued directly to small business concerns or 8(a) participants under multiple-award contracts as described in 19.504(c)(1)(ii).

(c) Limitations on subcontracting. By submission of an offer and execution of a contract, the Contractor agrees that in performance of the contract in the case of a contract for—

(1) Services (except construction). At least 50 percent of the cost of contract performance incurred for personnel shall be expended for employees of the concern.

(2) Supplies (other than procurement from a nonmanufacturer of such supplies). The concern shall perform work for at least 50 percent of the cost of manufacturing the supplies, not including the cost of materials.

(3) General construction. The concern will perform at least 15 percent of the cost of the contract, not including the cost of materials, with its own employees.

(4) Construction by special trade contractors. The concern will perform at least 25 percent of the cost of the contract, not including the cost of materials, with its own employees.

(d) The Contractor shall comply with the limitations on subcontracting as follows:

(1) For contracts, in accordance with paragraph (b)(1) and (2) of this clause— [Contracting Officer check as appropriate.] _ By the end of the base term of the contract and then by the end of each subsequent option period; or _ By the end of the performance period for each order issued under the contract.

(2) For orders, in accordance with paragraphs (b)(3) and (4) of this clause, by the end of the performance period for the order.

(End of Clause)

C.4 SUPPLEMENTAL INSURANCE REQUIREMENTS

In accordance with FAR 28.307-2 and FAR 52.228-5, the following minimum coverage shall apply to this contract:

(a) Workers' compensation and employers liability: Contractors are required to comply with applicable Federal and State workers' compensation and occupational disease statutes. If occupational diseases are not compensable under those statutes, they shall be covered under the employer's liability section of the insurance policy, except when contract operations are so commingled with a Contractor's commercial operations that it would not be practical to require this coverage. Employer's liability coverage of at least $100,000 is required, except in States with exclusive or monopolistic funds that do not permit workers' compensation to be written by private carriers.

(b) General Liability: $500,000.00 per occurrences.

(c) Automobile liability: $200,000.00 per person; $500,000.00 per occurrence and $20,000.00 property damage.

(d) The successful bidder must present to the Contracting Officer, prior to award, evidence of general liability insurance without any exclusionary clauses for asbestos that would void the general liability coverage.

(End of Clause) C.5 VAAR 852.212-70 PROVISIONS AND CLAUSES APPLICABLE TO VA ACQUISITION OF COMMERCIAL ITEMS (APR 2020)

(a) The Contractor agrees to comply with any provision or clause that is incorporated herein by reference to implement agency policy applicable to acquisition of commercial items or components. The following provisions and clauses that have been checked by the Contracting Officer are incorporated by reference.

[X] 852.203–70, Commercial Advertising.

[] 852.209–70, Organizational Conflicts of Interest.

[] 852.211–70, Equipment Operation and Maintenance Manuals.

[] 852.214–71, Restrictions on Alternate Item(s).

[] 852.214–72, Alternate Item(s). [Note: this is a fillable clause.] [] 852.214–73, Alternate Packaging and Packing.

[] 852.214–74, Marking of Bid Samples.

[] 852.215–70, Service-Disabled Veteran-Owned and Veteran-Owned Small Business Evaluation Factors.

[] 852.215–71, Evaluation Factor Commitments.

[] 852.216–71, Economic Price Adjustment of Contract Price(s) Based on a Price Index.

[] 852.216–72, Proportional Economic Price Adjustment of Contract Price(s) Based on a Price Index.

[] 852.216–73, Economic Price Adjustment—State Nursing Home Care for Veterans.

[] 852.216–74, Economic Price Adjustment—Medicaid Labor Rates.

[] 852.216–75, Economic Price Adjustment—Fuel Surcharge.

[] 852.219–9, VA Small Business Subcontracting Plan Minimum Requirements.

[X] 852.219–10, VA Notice of Total Service-Disabled Veteran-Owned Small Business Set-Aside.

[] 852.219–11, VA Notice of Total Veteran-Owned Small Business Set-Aside.

[] 852.222–70, Contract Work Hours and Safety Standards—Nursing Home Care for Veterans.

[] 852.228–70, Bond Premium Adjustment.

[X] 852.228–71, Indemnification and Insurance.

[] 852.228–72, Assisting Service-Disabled Veteran-Owned and Veteran-Owned Small Businesses in Obtaining Bonds.

[X] 852.232–72, Electronic Submission of Payment Requests.

[X] 852.233–70, Protest Content/Alternative Dispute Resolution.

[X] 852.233–71, Alternate Protest Procedure.

[] 852.237–70, Indemnification and Medical Liability Insurance.

[] 852.246–71, Rejected Goods.

[] 852.246–72, Frozen Processed Foods.

[] 852.246–73, Noncompliance with Packaging, Packing, and/or Marking Requirements.

[X] 852.270–1, Representatives of Contracting Officers.

[] 852.271–72, Time Spent by Counselee in Counseling Process.

[] 852.271–73, Use and Publication of Counseling Results.

[] 852.271–74, Inspection.

[] 852.271–75, Extension of Contract Period.

[] 852.273–70, Late Offers.

[] 852.273–71, Alternative Negotiation Techniques.

[] 852.273–72, Alternative Evaluation.

[] 852.273–73, Evaluation—Health-Care Resources.

[] 852.273–74, Award without Exchanges.

(b) All requests for quotations, solicitations, and contracts for commercial item services to be provided to beneficiaries must include the following clause:

[x] 852.237–74, Nondiscrimination in Service Delivery.

(End of Clause) C.6 VAAR 852.219-74 LIMITATIONS ON SUBCONTRACTING—MONITORING AND COMPLIANCE (JUL 2018)

(a) This solicitation includes VAAR 852.219-10 VA Notice of Total Service- Disabled Veteran-Owned Small Business Set-Aside.

(b) Accordingly, any contract resulting from this solicitation is subject to the limitation on subcontracting requirements in 13 CFR 125.6, or the limitations on subcontracting requirements in the FAR clause, as applicable. The Contractor is advised that in performing contract administration functions, the Contracting Officer may use the services of a support contractor(s) retained by VA to assist in assessing the Contractor's compliance with the limitations on subcontracting or percentage of work performance requirements specified in the clause. To that end, the support contractor(s) may require access to Contractor's offices where the Contractor's business records or other proprietary data are retained and to review such business records regarding the Contractor's compliance with this requirement.

(c) All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the Contractor's business records or other proprietary data reviewed or obtained in the course of assisting the Contracting Officer in assessing the Contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs.

(d) Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the Contractor to protect proprietary information as required by FAR 9.505-4, Obtaining access to proprietary information, paragraph (b). The Contractor is required to cooperate fully and make available any records as may be required to enable the Contracting Officer to assess the Contractor's compliance with the limitations on subcontracting or percentage of work performance requirement.

(End of Clause)

C.7 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020)

The Contracting Officer reserves the right to designate an Administrative Contracting Officer (ACO) for the purpose of performing certain tasks/duties in the administration of the contract. Such designation will be in writing through an ACO Letter of Delegation and will identify the responsibilities and limitations of the ACO. A copy of the ACO Letter of Delegation will be furnished to the Contractor.

(End of Clause) (End of Addendum to 52.212-4)

C.8 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (JAN 2021)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204–23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (Jul 2018) (Section 1634 of Pub. L. 115–91).

(3) 52.204–25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (AUG 2020) (Section 889(a)(1)(A) of Pub. L. 115–232).

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (NOV 2015).

(5) 52.233-3, Protest After Award (Aug 1996) (31 U.S.C. 3553).

(6) 52.233-4, Applicable Law for Breach of Contract Claim (Oct 2004) (Public Laws 108-77 and 108-78 (19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

[X] (1) 52.203–6, Restrictions on Subcontractor Sales to the Government (JUN 2020), with Alternate I (OCT 1995) (41 U.S.C. 4704 and 10 U.S.C. 2402).

[] (2) 52.203–13, Contractor Code of Business Ethics and Conduct (JUN 2020) (41 U.S.C. 3509).

[] (3) 52.203–15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (JUN 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

[X] (4) 52.204–10, Reporting Executive Compensation and First-Tier Subcontract Awards (JUN 2020) (Pub. L. 109–282) (31 U.S.C. 6101 note).

[] (5) [Reserved] [X] (6) 52.204–14, Service Contract Reporting Requirements (OCT 2016) (Pub. L. 111–117, section 743 of Div. C).

[] (7) 52.204–15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (OCT 2016) (Pub. L. 111–117, section 743 of Div. C).

[X] (8) 52.209–6, Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment. (JUN 2020) (31 U.S.C. 6101 note).

[X] (9) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (Oct 2018) (41 U.S.C. 2313).

[] (10) [Reserved] [] (11)(i) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (MAR 2020) (15 U.S.C. 657a).

[] (ii) Alternate I (MAR 2020) of 52.219-3.

[] (12)(i) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (MAR 2020) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a).

[] (ii) Alternate I (MAR 2020) of 52.219-4.

[] (13) [Reserved] [] (14)(i) 52.219-6, Notice of Total Small Business Set-Aside (NOV 2020) (15 U.S.C. 644).

[] (ii) Alternate I (MAR 2020) of 52.219-6.

[] (15)(i) 52.219-7, Notice of Partial Small Business Set-Aside (NOV 2020) (15 U.S.C. 644).

[] (ii) Alternate I (MAR 2020) of 52.219-7.

[X] (16) 52.219-8, Utilization of Small Business Concerns (Oct 2018) (15 U.S.C. 637(d)(2) and (3)).

[] (17)(i) 52.219–9, Small Business Subcontracting Plan (JUN 2020) (15 U.S.C. 637(d)(4)).

[] (ii) Alternate I (NOV 2016) of 52.219-9.

[] (iii) Alternate II (NOV 2016) of 52.219-9.

[] (iv) Alternate III (JUN 2020) of 52.219–9.

[] (v) Alternate IV (JUN 2020) of 52.219–9.

[] (18)(i) 52.219-13, Notice of Set-Aside of Orders (MAR 2020) (15 U.S.C. 644(r)).

[] (ii) Alternate I (MAR 2020) of 52.219-13.

[] (19) 52.219-14, Limitations on Subcontracting (MAR 2020) (15 U.S.C. 637(a)(14)).

[] (20) 52.219-16, Liquidated Damages—Subcontracting Plan (Jan 1999) (15 U.S.C. 637(d)(4)(F)(i)).

[X] (21) 52.219-27, Notice of Service-Disabled Veteran-Owned Small Business Set-Aside (MAR 2020) (15 U.S.C. 657f).

[X] (22)(i) 52.219-28, Post Award Small Business Program Rerepresentation (NOV 2020) (15 U.S.C 632(a)(2)).

[] (ii) Alternate I (MAR 2020) of 52.219-28.

[] (23) 52.219-29, Notice of Set-Aside for, or Sole Source Award to, Economically Disadvantaged Women-Owned Small Business (EDWOSB) Concerns (MAR 2020) (15 U.S.C. 637(m)).

[] (24) 52.219-30, Notice of Set-Aside for, or Sole Source Award to,…

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