UPDATED Solicitation 36C10G23R0004 Amendment 0002.pdf

5. PROJECT NUMBER (if applicable)

CODE 7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODE CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR

ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office. is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES

SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

1 6

36C10G

U.S. Department of Veterans Affairs

OPAL | Strategic Acquisition Center

10300 Spotsylvania Ave | STE 400

Fredericksburg VA 22408-2697

36C10G

U.S. Department of Veterans Affairs

OPAL | Strategic Acquisition Center

10300 Spotsylvania Ave | STE 400

Fredericksburg VA 22408-2697

To all Offerors/Bidders

36C10G23R0004

02-14-2023

X

X X

February 20, 2023 at 12:00pm Eastern

X 1

The purpose of this amendment to Solicitation 36C10G23R0004 is to provide updated instructions for Factor 2 Past Performance and to provide clarifying information for Factor 3 Socio Economic Status.

See the continuation page for details

Terri Duenas

Contracting Officer

VA-OPA-2021-D0537AE2

Solicitation 36C10G23R0004 Amendment 0002 EDI P2E

CONTINUATION PAGE

The purpose of this modification to Solicitation 36C10G23R0004 is to update Factor 2 Past

Performance and to clarify Factor 3 Socio Economic Status.

The proposal due date is hereby extended from February 17, 2023 to February 20, 2023 at

12:00pm Eastern.

1. Section E.3 Section B.2 Proposal Files, Volume Table is hereby updated as follows

(changes are highlighted in yellow):

FROM:

TO:

2. Section E.3, Volume III, Factor 2 Past Performance is hereby updated as follows

(changes are highlighted in yellow);

FROM:

VOLUME III:

Factor 2 – Past Performance

The offeror shall complete Attachment C Past Performance Questionnaire in its entirety, listing a total of three contracts/orders for work performed in the past three years or currently being performed, for HCCH to support healthcare EDI and conversion of paper-based Health claims and associated medical documentation to electronic format. The Government will make the determination of relevance (based on size, scope, and complexity of requirement).

Offerors are advised that the solicitation considers past performance to be relevant which reflects the following:

1. Proven history of completing a minimum of 9.5 million EDI transactions per month.

2. Proven history of converting a minimum of 700,000 clean paper-based forms per month to HIPAA compliant EDI transactions within 2 business days of receipt and a minimum of converting 2.1 million total pages of paper per month into digital format.

Contracts/orders listed may include those entered into with the Federal Government, agencies of state and local governments and commercial concerns. Offerors may also submit past performance information regarding predecessor companies, proposed first-tier subcontractors that will perform major or critical aspects of the requirement. Offerors may also submit past performance information of a proposed first-tier subcontractor. For the purposes of this solicitation, a first-tier subcontractor is defined as an entity proposed to conduct 20% or more of the total contract effort. Data concerning the prime contractor shall be provided first, followed by each proposed first-tier subcontractor, in alphabetical order.

Recency and Relevancy:

The Government will conduct a past performance assessment based on the relevancy (size, scope, and complexity) and recency (within the last 3 years) of the offerors past performance, as well as that of its subcontractor(s), as it relates to the probability of successful accomplishment of the required effort.

Past Performance Questionnaires (PPQ - Attachment C) may be used in lieu of CPARS if the Offeror does not have a CPARS rating to submit. Each offeror’s past performance will be evaluated based on CPARS and/or PPQ Ratings in the factors below. Summary shall address the following elements:

• Relevant CPARS/PPQs are similar in size for total dollar value, scope for type of contract, and complexity for tasks performed as defined above.

• Quality of Product or Service – compliance with contract requirements – technical excellence and know-how – CPARs Ratings or PPQs with past organizational contracts or programs – responsiveness and accuracy of communication – assignment of qualified and appropriate personnel – proactive in suggesting designs, tools, or layout to improve look and accessibility of a site – demonstrated strategies and plans for program/project management and maintenance to include Congressionally Mandated Reports.

• Timeliness of Performance – meets milestones and deadlines – quick turnaround time on requests – promptly communicates issues– reliable – stays on schedule – responsive to technical direction – completes tasks on time.

• Problem Resolution – anticipates, avoids, or mitigates problems – proactive in monitoring web site for content freshness – satisfactorily overcomes or resolves problems – prompt notification of problems – recommends viable solutions.

• Cost Control – consistently within task budgets – current, accurate, and complete billings – costs properly allocated – unallowable costs not billed – relationship of negotiated costs to actual costs – cost efficiencies.

• Business Relations – effective management – accountability for employee performance – business-like concern for customer’s interests – effective use of web technology – effective supervision of staff – reasonable/cooperative behavior – flexible – maintains high employee morale.

The offeror shall instruct the POC at the referenced entity to return a copy of the completed PPQ directly to the CO and the CS at Terri.Duenas@va.gov and Justin.Sink@va.gov NO LATER THAN THE CLOSING DATE OF THE SOLICITATION (inclusive of any closing date extensions granted via amendment).

The Government is not required to contact references provided by the offeror. Also, references other than those identified by the offeror may be contacted by the Government to obtain additional information that will be used in the evaluation of the offeror's past performance. The Government may consider past performance information obtained through other sources which is reasonably available and determined to be relevant. Past performance information obtained will be used for both the responsibility determination and best value decision.

Offerors shall indicate on Attachment C if they have no record of relevant or recent past performance.

TO:

VOLUME III:

Factor 2 – Past Performance

Offerors shall provide past performance information via a maximum of three (3) CPARS reports.

Attachment C - Past Performance Questionnaires (PPQ) may be submitted in lieu of CPARS reports if the Offeror does not have any CPARS reports to submit. Any submitted CPARS reports and/or Past Performance Questionnaires shall represent recent (within the past three (3) years) and relevant (similar size, scope, and complexity) efforts. Additionally, Offerors shall submit a one-page summary of submitted efforts.

Offerors are advised that the solicitation considers past performance to be relevant which reflects the following:

3. Proven history of completing a minimum of 9.5 million EDI transactions per month.

4. Proven history of converting a minimum of 700,000 clean paper-based forms per month to HIPAA compliant EDI transactions within 2 business days of receipt and a minimum of converting 2.1 million total pages of paper per month into digital format.

Contracts/orders listed may include those entered into with the Federal Government, agencies of state and local governments and commercial concerns. Offerors may also submit past performance information regarding predecessor companies, proposed first-tier subcontractors that will perform major or critical aspects of the requirement. Offerors may also submit past performance information of a proposed first-tier subcontractor. For the purposes of this solicitation, a first-tier subcontractor is defined as an entity proposed to conduct 20% or more of the total contract effort. Data concerning the prime contractor shall be provided first, followed by each proposed first-tier subcontractor, in alphabetical order.

Recency and Relevancy:

The Government will conduct a past performance assessment based on the relevancy (size, scope, and complexity) and recency (within the last 3 years) of the offerors past performance, as well as that of its subcontractor(s), as it relates to the probability of successful accomplishment of the required effort.

Attachment C - Past Performance Questionnaires (PPQ) may be submitted in lieu of CPARS reports if the Offeror does not have any to submit. Each offeror’s past performance will be evaluated based on CPARS and/or PPQ Ratings in the factors below. Offerors shall submit a one-page summary of submitted efforts. Summary shall address the following elements:

• Relevant CPARS/PPQs are similar in size for total dollar value, scope for type of contract, and complexity for tasks performed as defined above.

• Quality of Product or Service – compliance with contract requirements – technical excellence and know-how – CPARs Ratings or PPQs with past organizational contracts or programs – responsiveness and accuracy of communication – assignment of qualified and appropriate personnel – proactive in suggesting designs, tools, or layout to improve look and accessibility of a site – demonstrated strategies and plans for program/project management and maintenance to include Congressionally Mandated Reports.

• Timeliness of Performance – meets milestones and deadlines – quick turnaround time on requests – promptly communicates issues– reliable – stays on schedule – responsive to technical direction – completes tasks on time.

• Problem Resolution – anticipates, avoids, or mitigates problems – proactive in monitoring web site for content freshness – satisfactorily overcomes or resolves problems – prompt notification of problems – recommends viable solutions.

• Cost Control – consistently within task budgets – current, accurate, and complete billings – costs properly allocated – unallowable costs not billed – relationship of negotiated costs to actual costs – cost efficiencies.

• Business Relations – effective management – accountability for employee performance – business-like concern for customer’s interests – effective use of web technology – effective supervision of staff – reasonable/cooperative behavior – flexible – maintains high employee morale.

The offeror shall instruct the POC at the referenced entity to return a copy of the completed PPQ directly to the CO and the CS at Terri.Duenas@va.gov and Justin.Sink@va.gov NO LATER THAN THE CLOSING DATE OF THE SOLICITATION (inclusive of any closing date extensions granted via amendment).

The Government is not required to contact references provided by the offeror. Also, references other than those identified by the offeror may be contacted by the Government to obtain additional information that will be used in the evaluation of the offeror's past performance. The Government may consider past performance information obtained through other sources which is reasonably available and determined to be relevant. Past performance information obtained will be used for both the responsibility determination and best value decision.

Offerors shall indicate on Attachment C if they have no record of relevant or recent past performance.

3. Factor 3 socio Economic Status clarifying language is as follows;

In accordance with Veteran Affairs Acquisition Supplement (VAAR) 852.215-70, VA reserves full credit for offerors that are certified SDVOSB or VOSB. All other business entities may receive partial credit or minor credit.

All other terms and conditions remain unchanged and in full effect.

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