36C10B26R0044_2.docx

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Attached to
DA01--Sole Source Miami VA Wayfinding Patient Navigation System Federal contract opportunity
Solicitation number
36C10B26R0044
Issued by
Department of Veterans Affairs Technology Acquisition Center Austin

About this file

This is a Combined Synopsis/Solicitation Notice for a sole source contract award. The Department of Veterans Affairs Technology Acquisition Center is soliciting Minuteman Technology Services LLC to develop and implement a unified digital wayfinding ecosystem for the Miami VA Health Care System (VISN 8), which includes the Bruce W. Carter VA Medical Center and William "Bill" Kling VA Clinic. The contract is structured as a firm-fixed price award with a 12-month base period and three optional 12-month renewal periods. The solicitation number is 36C10B26R0044, with a response deadline of August 10, 2026, at 12:00 PM Eastern Time. The contracting office is located in Eatontown, New Jersey (zip code 07724), with the place of performance at 6725 NW 36th Street, Suite 695, Miami, Florida 33166.

The wayfinding patient navigation system solution encompasses two primary channels: interactive kiosks and mobile Blue Dot indoor navigation technology. The system must be ADA-compliant, meet Section 508 accessibility standards, and support both English and Spanish languages to serve Miami's diverse community. The contractor is responsible for furnishing all labor, materials, equipment, and project management necessary for system development and implementation. The solution must avoid collection of Personal Healthcare Information and align with VA branding and environmental standards. Blue Dot navigation will launch with a staged pilot in priority areas, while kiosks will provide immediate text-based directions. This is designated as a Service-Disabled Veteran-Owned Small Business (SDVOSB) Vets First set-aside contract with the Product Service Code DA01 and NAICS Code 541511. The contracting officer's point of contact is Contract Specialist Laura Startek at Laura.Startek@va.gov.

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JA_Redacted.pdf PDF
36C10B26R0044.pdf PDF

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Combined Synopsis/Solicitation Notice Combined Synopsis/Solicitation Notice

SUBJECT*
Sole Source Miami VA Wayfinding Patient Navigation System

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
07724
SOLICITATION NUMBER*
36C10B26R0044
RESPONSE DATE/TIME/ZONE
08-10-2026 12:00 EASTERN TIME, NEW YORK, USA
ARCHIVE
30 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N

SET-ASIDE

PRODUCT SERVICE CODE*
DA01
NAICS CODE*
541511
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

Technology Acquisition Center

23 Christopher Way Eatontown NJ 07724

POINT OF CONTACT*

Contract Specialist Laura Startek Laura.Startek@va.gov

PLACE OF PERFORMANCE

ADDRESS
6725 NW 36th Street, Suite 695

Miami, FL 33166

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

This is a sole source SDVOSB Vets First combined synopsis solicitation to Minuteman Technology Services LLC.

The VA Veterans Integrated Service Network (VISN) 8, Miami VA Health Care System (Bruce W. Carter VA Medical Center and William “Bill” Kling VA Clinic) requires a Wayfinding Patient Navigation System. The Miami VA Healthcare System is requesting a sole source firm-fixed price contract consisting of a 12-month base period with three (3) 12-month option periods for Minuteman Technology Services LLC, 100 Garden Street, Cambridge, MA 02138-1418, to provide a unified digital wayfinding ecosystem that serves visitors, patients, and staff across two channels: interactive kiosks and mobile Blue Dot indoor navigation. The solution will prioritize English and Spanish for Miami’s community, meet Section 508 accessibility (Accessibility routing aligns to ADA/ABA scoping & technical provisions for accessible routes and signage), and avoid collection of Personal Healthcare Information. Blue Dot will launch with a staged/limited pilot in priority areas, while kiosks provide robust, text-first directions immediately. The contractor shall furnish all labor, materials, equipment, and project management necessary to develop an ADA‑compliant, standardized wayfinding system that aligns with VA branding and environmental standards.

See attached Justification for Other than Full and Open Competition.

See attached document: 36C10B26R0044.

See attached document: JA_Redacted.

*= Required Field
Combined Synopsis/Solicitation Notice

Combined Synopsis/Solicitation Notice

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