36C10B24Q0232_2.docx

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DE10--Enterprise Service Desk (ESD) Tier One Support (RFI) (VA-24-00054952)
Solicitation number
36C10B24Q0232
Issued by

About this file

This document is a modification to a previous Notice for a Request for Information (RFI) related to Enterprise Service Desk (ESD) Tier One Support services for the Department of Veterans Affairs (VA). The purpose of the modification is to update the North American Industry Classification System (NAICS) code to 541512-Computer Systems Design Services.

The RFI is for planning purposes only and is not a solicitation for proposals. The government is interested in determining the availability of Service-Disabled Veteran-Owned Small Businesses (SDVOSBs) and Veteran Owned Small Businesses (VOSBs) that can provide the ESD Tier One Support services detailed in the attached Performance Work Statement (PWS). Responses are due by 9:00am ET on May 14, 2024. The government is seeking information on the vendors' capabilities, surge support approach, recommended Service Level Agreement (SLA) metrics, and pricing. Respondents must be verified in the SBA VetCert database to be considered.

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Other files

File Type Posted
36C10B24Q0232_5.docx DOCX document
36C10B24Q0232_4.docx DOCX document
36C10B24Q0232_3.docx DOCX document
PWS ESD TIER 1 RFI 050724.docx DOCX document
36C10B24Q0232 Updated RFI.docx DOCX document
36C10B24Q0232_1.docx DOCX document
ESD Re-compete PWS for RFI.docx DOCX document
36C10B24Q0232.docx DOCX document

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Text version

Modification to a Previous Notice Modification to a Previous Notice

SUBJECT*
Enterprise Service Desk (ESD) Tier One Support (RFI) (VA-24-00054952)

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
07724
SOLICITATION NUMBER*
36C10B24Q0232
BASE NOTICE TYPE
R
RESPONSE DATE/TIME/ZONE
05-14-2024 09:00 EASTERN TIME, NEW YORK, USA
ARCHIVE
99 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N

SET-ASIDE

PRODUCT SERVICE CODE*
DE01
NAICS CODE*
541512
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

Technology Acquisition Center

23 Christopher Way Eatontown NJ 07724

POINT OF CONTACT*

Contract Specialist Andrea Caltabilota Andrea.Caltabilota@va.gov 848-377-5189

PLACE OF PERFORMANCE

ADDRESS

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

The purpose of this amendment to RFI 36C10B24Q0232 for Enterprise Service Desk Tier One Support is to update the North American Industry Classification System (NAICS) Code for the effort to 541512-Computer Systems Design Services. If you previously submitted a RFI response and are still interested under the updated NAICS please reply to the announcement. If you are a potential new vendor interested in responding to the RFI following the NAICS code update, please review and respond to the attached sources sought notice in the document titled “36C10B24Q0232 Updated RFI”. All responses are due by 9:00am ET on Tuesday, May 14, 2024. If there are any further questions, please reach out to Contract Specialist, Andrea Caltabilota, Andrea.Caltabilota@va.gov , Contract Specialist, Ana Subashi, Ana.Subashi@va.gov and/or Contracting Officer, Evan Schlisserman at Evan.Schlisserman@va.gov

See attached document: 36C10B24Q0232 Updated RFI.

See attached document: PWS ESD TIER 1 RFI 050724.

*= Required Field
Modification to a Previous Notice

Modification to a Previous Notice

File details come from the government source that posted it. Updated .