DRAFT Attachment 0003 Task Definition Template.docx

ATTACHMENT 0003: TASK DEFINITION TEMPLATE

Office of Information & Technology Enterprise Infrastructure Solutions Office (EISO)

Table of Contents

ENGAGEMENT OBJECTIVES AND SCOPE

OBJECTIVES

A brief description of the purpose of this task. See example below:

The Department of Veterans Affairs (VA) is enabling new ways of working, focused on the needs of end-users and providing the communication and collaboration tools needed to improve productivity and efficiency.

This Task Description details the services Microsoft shall provide to assist in meeting VA objectives for the Modern Workplace initiative by providing additional subject matter experts to provide technical support this engagement.

The activities include:

· Project Plan approved by VA Project Manager (PjM)

· Regular meetings with the VA Team to discuss the solution

· Assist in determining requirements and develop the vision scope document for review and approval

· Help determine the <app-name> Azure infrastructure architecture with input from the application owners and project managers to be documented in an architecture design document

· Provide input into VA established Enterprise Security External Change Council (ESECC) processes

· Provide input into VA established Authority to Operate (ATO) processes The objectives listed are for the sole purpose of providing business context for the project. Project scope is specified and limited to that which is stated in the section – Scope of the Engagement.

Furthermore, this Task Description (TD) provides details specific to the additional services desired by VA. Overarching scope, VA responsibilities and assumptions are detailed in the VA Core Services Enterprise Agreement (EA) Statement of Work (SOW) approved and executed at the time of award of the base contract.

SCOPE OF THE ENGAGEMENT

A brief description of the scope of this task including intended outcome and what measures will be used to evaluate successful outcomes. See example below:

Microsoft will provide subject matter specialists as defined in Proposed Resources section to support the VA application development team to envision, plan, build, stabilize, and deploy the necessary infrastructure to host <app-name>. This includes the establishment of development, testing, and production environments. For this engagement to be successful the <app-name> must be fully operational within the production environment and as outlined within the Project Completion Section.

The activities include:

It is desired that all subtasks detailed under each task above shall be completed within the period of performance of this TD. However, due to the nature of agile development, VA may seek to re-prioritize In-Scope items listed based on additional or unforeseen scope which may arise from the Scaled Agile Framework (SAFe) process, and backlog developed during this period of performance, as described in the “Approach” section below. If such re-prioritization occurs and is agreed to by both parties, these changes shall be documented by Microsoft, and the re-prioritized in-scope tasks shall be supported per VA’s direction and in accordance with the contract. The Microsoft team will assist VA in determining the priority of the scoped and backlog, as described in the approach section below, allowing the most important activities to be prioritized by VA for completion during this task. Any changes to the prioritization shall be approved by VA in writing and documented in the Project Plan.

TASK 1: PROJECT COORDINATION

TASK 2: ARCHITECTURAL GUIDANCE

TASK 3: EXAMPLE #3

[Add additional tasks as required]

ASSUMPTIONS

A brief description of the assumptions of scope of this task. See example below (edit as required):

Contractor Resources, Communications, and Logistics

Software Versions and Capabilities

Integrations

Training

Data Migration

• The project does not require data migration.

Environments, Infrastructure, Deployment, and Transition

• The VA Information Security Officer (ISO) will accept the existing ATO for Microsoft Azure Government (MAG) federal cloud environment for use on this project.

AREAS OUT OF SCOPE

A brief description of the areas out of scope of this task. See example below (edit as required):

Any area not explicitly included in the Scope of the Engagement section is out of scope for Microsoft during this project. Areas out of scope for this project are listed below.

APPROACH AND SERVICE DELIVERABLES

APPROACH

A brief description of the Approach for this task. See example below (edit as required):

As detailed in the overarching SOW agreed upon and executed at the time of award, Microsoft’s team is supplementary to VA’s technical staff for this engagement. Should changes be needed to the agreed upon staffing mix, VA will work with the Microsoft’s Project Manager to execute a Change Request, if required.

Microsoft shall supplement the VA’s technical staff for this engagement by providing guidance and assistance as directed by the VA COR, utilizing VA designated project methodologies. The VA COR, via the VA PjM will provide direction to the overall project team, of which Microsoft will be a part.

Microsoft shall undertake an iterative development approach that is based on the SAFe product delivery approach. The key tenets are as follows:

At the end of each iteration the VA PjM and Microsoft Enterprise Task Manager shall review the consumption against the total capacity to determine if adjustments need to be made through the change request process.

MICROSOFT ENGAGEMENT BASELINES PLANNING ACTIVITIES

AGENCY ENGAGEMENT BASELINES PLANNING

DELIVERABLES

In addition to the formal deliverables identified in the Product Description, any deliverables identified in this task description shall be considered accepted by VA if no comments are received from the VA PjM within 5 business days.

· Identify Points of Contact (POC’s) that must be off boarded.

· Ensure that VA PjM concurrence is obtained before closing out an engagement.

· Include license that need to go through the reclamation process.

· If there are under/over burns, please explain prior to closing out.

VA RESPONSIBILITIES

RESPONSIBILITIES

A brief description of VA’s responsibilities for this task. See example below (edit as required):

In addition to the VA activities defined in the Approach section, VA or designated third party is also required to provide the following:

PROJECT MANAGEMENT AND GOVERNANCE

SOFTWARE SUBSCRIPTION, LICENSING, AND ENVIRONMENTS

DATA MIGRATION

INTEGRATIONS

TESTING

TRAINING

DEPLOYMENT AND SUPPORT

AUTHORITY TO OPERATE (ATO)

PROJECT COMPLETION

COMPLETION

Microsoft will provide services defined in this TD to the extent of the credits available and the period of performance specified in the Optional Task. If additional services are required, the change management process will be followed, and the contract modified. The project will be considered complete when the following conditions has been met:

PERIOD OF PERFORMANCE

The period of performance is [insert] (XX) months from date of award.

SECURITY REQUIREMENTS

VA will indicate if a position sensitivity designation or DoD cleared resource is required to staff and deliver against the scope of this Task Definition. A Contract Security Classification Specification or DD254 must be issued for tasks with such requirements.

PROPOSED RESOURCES

The Microsoft team will assist VA in reaching their Objectives by performing the activities listed above, under the direction of the VA COR via the OIT PjM. All work will continue through the period of performance or until all credits have been expended. Any requested changes to period of performance end dates must be proposed by the VA PjM and submitted to the COR for consideration by the Microsoft Team. If both parties agree with the change, a modification/amendment will be executed.

The table lists the proposed Stock Keeping Units (SKU) required to support a team for the period of performance.

Table 6: Sample Proposed SKUs Required