DRAFT Attachment 0001 Microsoft Core Professional Services and Support.xlsx

XLSX spreadsheet 19 KB Posted

Attached to
DA01--Microsoft EA Pricing and Alternatives
Solicitation number
36C10B24Q0114
Issued by

About this file

This document is a Request for Information (RFI) issued by the Department of Veterans Affairs (VA) regarding Microsoft products and potential alternative solutions. The VA is seeking pricing and technical information for a range of Microsoft products across various domains, including collaboration services, desktop, server, development, security, identity, CRM, compliance, business intelligence, IaaS, PaaS, and professional services. The VA currently has a Microsoft Enterprise Agreement and is investigating alternatives to determine the best path forward for cost-efficient and enterprise-level functionality.

The VA is not seeking proposals at this time but is gathering information to assist in developing its acquisition strategy and performance work statement. Respondents are asked to provide pricing, compliance, customer, and contractual details for the identified Microsoft products or recommended alternative solutions. The VA is interested in understanding any innovative concepts, supply chain risk management practices, and implementation approaches for alternative products. Responses are due by January 5, 2024, and the VA may issue a subsequent solicitation based on the market research results.

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Other files

File Type Posted
MICROSOFT PROFESSIONAL SERVICES and PM LANGUAGE EXCERPTS.docx DOCX document
36C10B24Q0114 0002.docx DOCX document
DRAFT Attachment 0003 Task Definition Template.docx DOCX document
DRAFT Attachment 0002 Statement of Work Template.docx DOCX document
DRAFT Attachment 0004 Technology Refresh Product Details Template.xlsx XLSX spreadsheet
Microsoft RFI - Products by Domain Addendum.xlsx XLSX spreadsheet
36C10B24Q0114_1.docx DOCX document
36C10B24Q0114.docx DOCX document

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Text version

CLIN1 - SA & On Premise

Microsoft Professional Services Product DescriptionPart NumberEstimated Quantity
Microsoft Unified Support (MUS)HQ1-000011
Support Applicaton Platform Manager (SAPM)ADM-000012
Designated Support Engineer (DSE)DSE-0000116
Support Account Manager (SAM)HS1-000017
Enterprise Development & Deployment Manager (EDS)VACR-000014
Enterprise Architecture Support (EAS)VACR-000025
Enterprise Support Consultant (ESC)VACR-000038
Enterprise Task Manager (ETM)VACR-000042
Design, Development, & Deployment Flex Credit (DDDC)VACR-0000510,000
Support Engineering Flex Credit (SEC)SEC-00001750

File details come from the government source that posted it. Updated .