36C10B24Q0025.docx

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DA10--VA-24-00016627 VA Audio Response Software as a Service (SaaS) Solution
Solicitation number
36C10B24Q0025
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This document is a Sources Sought Notice from the Department of Veterans Affairs Technology Acquisition Center regarding a VA Audio Response Software as a Service Solution. The notice seeks information from interested parties to assist with planning for acquisition of an audio response SaaS solution. Responses are due by November 2, 2023 at 3:00 PM Eastern Time. The notice provides a narrative description and functionality checklist for the desired solution and includes a draft performance work statement. The VA intends to acquire an audio response solution to enable veterans to access information and complete transactions over the phone through natural language conversations. Interested parties are asked to respond to help the VA understand the marketplace and available technology options.

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Sources Sought Notice Sources Sought Notice

SUBJECT*
VA-24-00016627 VA Audio Response Software as a Service (SaaS) Solution

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
07724
SOLICITATION NUMBER*
36C10B24Q0025
RESPONSE DATE/TIME/ZONE
11-02-2023 15:00 EASTERN TIME, NEW YORK, USA
ARCHIVE
60 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N

SET-ASIDE

PRODUCT SERVICE CODE*
DA10
NAICS CODE*
541519
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

Technology Acquisition Center

23 Christopher Way Eatontown NJ 07724

POINT OF CONTACT*

Lauren Sankar Lauren.Sankar@va.gov Lauren H Sankar lauren.sankar@va.gov 848-377-5125

PLACE OF PERFORMANCE

ADDRESS

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

VA-24-00016627 VA Audio Response Software as a Service Solution This Request for Information (RFI) is for planning purposes only and shall not be considered an Invitation for Bid, Request for Task Execution Plan, Request for Quotation or a Request for Proposal. Additionally, there is no obligation on the part of the Government to acquire any products or services described in this RFI. Your response to this RFI will be treated only as information for the Government to consider. You will not be entitled to payment for direct or indirect costs that you incur in responding to this RFI. This request does not constitute a solicitation for proposals or the authority to enter into negotiations to award a contract. No funds have been authorized, appropriated or received for this effort. Interested parties are responsible for adequately marking proprietary, restricted or competition sensitive information contained in their response. The Government does not intend to pay for the information submitted in response to this RFI.

Previous RFI was posted under 36C10B23Q0239 See attached document: RFI VA-24-00016627 VA Audio Response Software as a Service Solution.

See attached document: Attachment 1 VA-24-00016627 VA Audio Response Software as a Service Solution Narrative Description.

See attached document: Attachment 2 Functionality Checklist VA-24-00016627 VA Audio Response Software as a Service Solution.

See attached document: Performance Work Statement VA-24-00016627 Draft VA Audio Response SaaS.

*= Required Field
Sources Sought Notice

Sources Sought Notice

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