3.10_Field_Service_Manager_Official_Sources_Sought_Notice_post.pdf

THIS IS NOT A REQUEST FOR PROPOSAL. THIS IS A SOURCES SOUGHT

NOTICE ONLY.

3.10 Field Service Manager (FSM)

As part of its Management and Marketing (M&M) suite of contracts, the U.S. Department of

Housing and Urban Development is performing market research to identify potential small businesses, including SDB, 8(a), SDVOB, WOSB, and HUBZone interested sources that have the skills and extensive experience in providing property maintenance and preservation services located within each of the following ten (10) identified geographical areas defined as contract areas, which fall under the Atlanta (A) and Santa Ana (S) Homeownership Centers: 3A (Illinois);

4A (Indiana and Kentucky); 5A (North Carolina and South Carolina); 6A (Alabama, Mississippi, and Tennessee); 7A (Georgia); 8A (Florida, Puerto Rico, and US Virgin Islands); 3S (Arizona);

4S (Idaho and Nevada); 5S (California and Hawaii); and 6S (Alaska, Oregon, and Washington).

Services to be performed includes maintaining property in Ready to Show Condition (See

Attachment 2 for definition); and Property Management which includes: (1) Initial inspections to confirm whether property meets conveyance conditions; (2) Preservation of property from conveyance to sale; (3) Maintenance and preparation of properties intended for sale; (4) Occupied

Conveyance and (5) Custodial Properties.

Included in this notice are non-binding copies of the 3.10 FSM Contract Area Map (Attachment

1), 3.10 FSM Overview (Attachment 2), and 3.10 FSM Historical Work Load Estimates

(Attachment 3). HUD’s objective is to identify interested sources that have existing facilities within the designated Home Ownership Center or are able to demonstrate capability of establishing an office location and capability to effectively service one or more of the identified contract areas.

Affirmative responses to this notice must indicate your business size and type under the NAICS code 531311, Residential Property Managers, and indicate whether your firm is capable of performing the services in one or more of the identified areas. Respondents who are capable of performing all services, in one or more areas must indicate any performance advantages or constraints for the contract areas as part of their response. For example, contract area 4S includes the states of Idaho and Nevada. Interested sources can identify any advantage or constraint to combining contract area 4S with another contract area under the Santa Ana HOC. Alternate approaches for the 4S area can be submitted for consideration.

Sources Sought Content: All written responses are requested to be limited to 15 pages (letter size) in length, single-spaced, 12 pt. font minimum. Responding vendors shall submit capability statements that demonstrate the skills and extensive experience in providing property maintenance and preservation services.

Indicate the end user and the service provided

The duration of service

The specified area(s) of service

The volume/quantities of properties

Brief description of the job scope

Additionally, interested vendors must include a company profile to include Small Business

Administration (SBA) business size classification, number of employees, Cage Code, DUN's number, customer base and a description of the company's prior relevant experience and a summary of past performance information for contracts awarded. Interested vendors should also provide a point of contact who can discuss the material submitted.

Vendors who are responding to this sources sought are instructed to please clearly label/title their capability statement as 3.10 Field Service Manager (FSM). HUD will be hosting a pre-solicitation Industry Day on May 12, 2016 in order to reconstitute efforts to execute replacement contracts for the identified contract areas. Information on the Date, Time and Place for this requirement was posted on the Federal Business Opportunity (FBO) website under a separate

Special Notice. Please look to this notice for updates accordingly. For general questions concerning this sources sought notice, please email sourcessought@hud.gov.

Interested vendors shall e-mail responses to this sources sought notice to the primary POC email, sourcessought@hud.gov by the date specified in the FBO notice. Scanned email attachments must be in Adobe PDF, MS Word, or a recognizable image format, such as JPEG.

mailto:sourcessought@hud.gov mailto:sourcessought@hud.gov

Attachment 2

3.10 Field Service Manager (FSM) Overview

The purpose of this contract is to obtain Field Service Manager contractor support to assist HUD with managing its REO portfolio. By obtaining these services, HUD will be able to improve its property disposition processes and accomplish HUD’s mission of improving the way HUD does business.

The United States Department of Housing and Urban Development (HUD) is seeking Field Service Management (FSM) contractors to provide property maintenance and preservation services. Services shall include inspecting the property, securing the property, performing cosmetic enhancements/repairs, and providing on-going maintenance.

Description of Services

HUD seeks Field Service Manager Contractors who shall provide property maintenance and preservation services for HUD REO properties. Contractors will use this information to propose technical solutions that will provide a detailed description of the procedures, documents, or reports that will be developed to meet the services requested. These services shall include:

Maintaining property in Ready to Show Condition which is defined as:

READY TO SHOW CONDITION A property is in Ready to Show Condition when it meets all the following requirements and must remain in Ready to Show Condition until the property closes and HUD is no longer responsible for its maintenance. Dwellings and structures must be free of debris, insect infestations, rodents, mammals and reptiles. Dwellings and structures must be free of all health and safety hazards and broken windows. Stairs and handrails must be secure and installed per local code and in a manner that conforms to the esthetics of the property; exposed nails and hooks are removed; exposed gas lines are capped; exposed electrical wires are capped and any broken or missing outlet and switch covers in easily accessible areas are covered. All shelves, cabinets, counter tops, appliances, plumbing fixtures including but not limited to toilets, bathtubs and showers, all windows, window sills, thresholds, mirrors, shower doors must be clean and the house must be free of bad odors. All floors must be cleaned and carpets vacuumed. Upon GTR direction, carpet and tack strip may be removed if condition impedes marketability. All graffiti, vulgarity and pornography must be removed or covered in a professional manner. All previous mortgagee servicing notices and signage must be removed. All light fixtures and ceiling fans must be clean and window coverings that do not add value to the property should be removed.

Baseboards must be wiped clean and the house free of cobwebs. Active and inactive bee and wasp hives must be removed. All repairs required to correct safety hazards and any approved repairs to be done prior to listing the property must be completed in order for the house to be in ready to show condition. The yard must be free of trash and debris; accumulated leaves and holes must be covered or filled. The grass must be cut and bushes trimmed in a professional manner. Limbs must be cut to a minimum 18 away from the roof and gutters must be free of visible debris and foliage. Snow must be removed from driveways, walkways and porches. Swimming pools must be properly secured and in accordance with local ordinance; wells, septic tanks, storm cellars and the like must be secured to protect the public. Safe access to all rooms must be provided at all times unless otherwise approved by the GTR.

Property management which includes:

Initial inspections to confirm whether property meets conveyance conditions;

Preservation of property from conveyance to sale;

Maintenance and preparation of properties intended for sale;

Management of Occupied Conveyance and Custodial Properties

Management and maintenance of properties in the custody of, but not owned by HUD.

Attachment 3

3.10 Field Service Manager Historical Work Load Estimates

Acquisitions for the following historical period:

Contract Area

FY16 Acqs to Date

FY15 Acqs FY14 Acqs

3A 2042 3471 3219

4A 2253 3612 3634

5A 1410 3271 4080

6A 3189 5822 5210

7A 1908 3456 4573

8A 3317 5883 4596

3S 420 997 1045

4S 376 848 693

5S 498 1043 1233

6S 973 2351 2343