3-SN2503 - Applicant Tracking System Functional Interrogatories.xlsx

XLSX spreadsheet 19 KB Posted

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Applicant Tracking System
Solicitation number
SN2503
Issued by
Cook County, Illinois

About this file

The document is a comprehensive Functional Interrogatories spreadsheet (RFP #SN2503) for an Applicant Tracking System (ATS) issued by the City Colleges of Chicago (CCC). The spreadsheet contains 149 detailed functional requirements and interrogatories for a new ATS that will support multiple campuses, streamline recruitment processes, and enhance candidate experiences. The system must integrate with existing platforms like PeopleSoft, support multi-campus hiring workflows, provide customizable user roles and permissions, enable cross-campus collaboration, and accommodate campus-specific branding and configurations.

The ATS must offer robust features including mobile-friendly and ADA-compliant application experiences, advanced reporting capabilities, sophisticated candidate tracking, interview scheduling, onboarding support, and comprehensive security provisions. Key technical requirements include real-time web services integration, automatic job board posting, email and social media advertising capabilities, automated communication workflows, candidate status tracking, reference management, and the ability to generate custom reports without additional costs. The system should also support various administrative functions such as requisition management, candidate assessment, interview note recording, background check integration, and compliance reporting across multiple campuses and organizational entities.

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Sheet1

RFP #SN2503 - Applicant Tracking System Exhibit B - Functional Interrogatories
Please respond to the groups and questions below by indicating Y-Yes or N-No (for each bullet point) and providing appropriate details in the table.Y/NAvailable With Extra/Additional CostDetails/Notes
1Account impersonation feature to troubleshoot user specific issues and to verify permissions and access control
2Integration feature that can work with peoplesoft and other systems utilized by CCC network
3Ability to serve as a host/storage for previous ATS platform
4Support services for duration of use of software system
5Does the ATS support multiple campuses with hiring workflows or departments?
6Can user roles and permissions be customized per campus or department?
7Can each campus manage its own job postings, or must all postings be centralized?
8Can cross-campus collaboration on a single job requisition be supported (e.g., faculty searches)?
9Can templates be created per campus (e.g., campus-specific job descriptions or approval workflows)?
10Are duplicate candidate profiles flagged or merged if a candidate applies to several campuses?
11Are automated notifications and reminders configurable by campus?
12Can hiring workflows (stages, reviewers, approvals) differ per campus or department?
13Can hiring teams across different campuses communicate or share notes within the ATS?
14Is there support for role-based commenting or collecting, organizing, and analyzing feedback from users or customers regarding a product, service, or experience?
15Are audit logs maintained per user, per campus, and per action?
18Can data retention policies be customized per campus? (what data should be stored or archived, where that should happen, and for exactly how long.
19Once the retention time period for a particular data set expires, will it be deleted or moved as historical data to secondary or tertiary storage, depending on CCC requirements.
20Can data retention policies be customized per campus?
21Can reports be segmented by campus, department, or job type?
22Are there dashboards for monitoring metrics like time-to-hire or diversity at the campus level?
23Can custom reports be created for institutional or accreditation purposes?
24Is a detailed audit log available showing who performed which actions across campuses?
25Can the ATS integrate with HRIS, or systems used across different campuses to manage student information more efficiently?
26Can the application experience be customized per campus (branding, questions, language)?
27Is it mobile-friendly and accessible (ADA compliant)?
28Tracks any accomodations made to support ADA
28Can interview scheduling accommodate campus-specific locations or interviewers?
29Does the system support live video interviewing and recordings? Does it require integration with a 3rd party toll, or is the video technology an embedded component within the system?
30Is training available per campus or department?
31Do you provide onboarding and training support per campus or institution-wide?
32Is training available per campus or department for new employees?
33Is support tiered or specialized by role (e.g., HR admin vs. department chair)?
34Is technical support centralized or can it be localized per campus?
35Is technical support available to all HR users? (Management, TA Specialist, Coordinators)
36Are there service-level agreements (SLAs) that cover all campuses?
37Is there change management support for who controls system-wide changes vs. campus-level settings?
38Is there change management suppport for updates to workflows, forms, or permissions managed across campuses?
39Does the system allow users more than one role in ATS system
40Does the system have multiple user access levels
41Does the system provide the ability to communicate with the candidates via MS Outlook with ease?
42Does the system allow an applicant to select from a category of jobs and display available jobs within that category once selected?
43Does the system offer predicitve recruitment tools - analyzing patterns in past hiring data to predict which candidates are most likely to succeed in different roles at your organization?
44Does solution support have any connectors to facilitate the talent acquisition and hiring process?
45Does the system must be able to send and recieve jobs, candidates and applications information through real time web-services.
46Can applicants follow the selection process and the status of their applications?
47Can applicants set up and manage job alerts?
48Does solution have a simple intutive user interface?
49Does system include a person profile that can be used to track job roles and responsibilities, skills, experience, education, etc.?
50The system provides integration with onboarding processes for I-9 and background checks?
51The system should provide the Recruiter/HR hiring manager job dashboards based upon their postings.
52Does the system support the ability to create and configure the questions asked of an applicant, whether the response is open text or pre-defined drop down of answers and whether the response is required shall be configurable based upon the type of job opening?
53Does the system support the ability to define the status of an application and to automatically set the status of an application based on the responses to the defined questions shall exist?
54Does the system allow jobs to be advertised over email and social media?
55When an application is successfully submitted it shall send a confirmation email to the applicant
56Improve the communication between CCC and applicants by allowing mass communications from CCC to selected applicants.
57Improve the format of the information and data received from applicants to allow for more valid and effective evaluations of an applicant's background by providing a mechanism to simply the screening process based on the job's minimum requirements (i.e. scoring position specific questions)
58Automate the reference request/evaluation process. Reference component should allow for simple identification of professional references as well as allow flagging for review based on responses.
59Ability to determine completion of application packet based on submission or application, required documents and recent references.
60Ability to engage and communicate with pre-applicants (i.e. job fair sign-up form)
61No extra costs for custom reports
62High Security standards and built in security provisions
63Communicates automatically with job boards
64Capability to hold organization entities (i.e seperate HWC & KKC) as different cost centers
65Transfer applicants across cost centers
66Has a requisition library of job templates that can be utilized when creating requisitions
67Posts internal and external jobs to company internet site and company intranet site with effective dates
68Allows admnistrators to customized verbiage on the email messages (including confirmation acknolwedgement and job filled) to external and internal aplicants/candidates
69Provides a library of standard communication correspndence for printing and distrubution
70Integrates seamlessly with standard emnail systems (Microsoft outlook) for applicant/candidate activity for hiring managers and recruiters
71Allows admnistrators to schedule interviews, notify inerviewers of times, locations and topics to cover.
72Distinguishes applicant/candidate status for internal or external candidates
73Associates applications and resumes to a specific requisition wthout having to change screens/databases
74Has history that consists of one candidate record with all the associated recruiting activity regardless of the number of requisitions
75Search resumes by searching keywords
76Stores resumes for future use by category, job title, skill, or other user-defined attributes
77Allows applicants to modify or replace their existing resume
78House interview templates for each job
80Hiring managers and recruiters can review pre-screened applicant/candidate
81Hiring managers can rank candidate status
82Hiring managers and recruiters can view communication history
83View multiple recruiter schedules
84Hiring managers can view and print assesments between candidates
85Hiring managers and recruiters can record interview notes
86Hiiring managers and recruiters can enter additional applicant/candidate information if needed
87Searches applicants/candidates based on a variety of cirteria (i.e location, skills, prior employers, zip code, and metropolitan areas.
88Has embedded workflow for approvals based on company defined process including requisition approval, offer approval, and new hire approval
89Allows users to attach documents to an applicant candidate record.
90Provides web-based data collection for jobseekers users
91Allows administrators to create behavioral interview question sets per job opening
92Allows administrators to determine which fields are required for completion by applicant/candidate and/or recruiters/hiring managers
93Allows administrators to establish access level in the system by role
94Requisition numbers generate automatically or entered manually
95Allows users to enter and access secure notes
96Integrates with Third Party Screenin services: Criminial background check, drug testing and assesments
97Allows applicant/candidate to choose if he/she would like to be alerted when a future position becomes available based on qualifications
98Generates offer letters containing all compensation options to applicant /candidates
99System will track the requisition number, status and reason for the opening
100Job Openings will include employemnt information including FLSA type, salary range, and full/part time inidicator
101Job Openings will include education and skill requirements
102Assist in the creation of and house job descriptions
103Job openings will include location information
104Generates reports on all fields that exist in the database
105HR and manager new hire/rehire checklist ability, by position, with check off ability as tasks are completed (for example, offer letter has been sent and recieved)
106Provides ability to automatically notify other areas of CCC of New Hire (security, Payroll, etc)
107Provides ability to automatically notify new hire of actiivites they need to complete and remind them to do so in a timely manner
108Manager is prompted to assign HR tasks to the employee
109Ability to enter new hire before start date (effective dating) and new person will not appear on org charts until effective start date
110Ability to maintain exit interview information
111Ability to predefine workflows and workflow tasks that vary according to the position being filled
112Ability to delegate or change the owner for any specific task
113Ability to Output a well formatted completed form to hard copy Print
114Ability to track expected lead times vs actual lead times to assist in planning (i.e determine the lead times for telephone provision is 73 hours
115Ability for hires to return and update or correct their information after the initial submission
116Ability to provide task respnse and status via email reply
117Ability to measure the perfromance of the onbaord process
118Ability to vary the onboarding process workflow according to multiple candidate and position factos - employee type, business unit, job function, country and state, etc.)
119Ability to monitor the overall status of the onboarding process, providing a clear indication of "new hire readiness"
120Ability to identify and prevent duplicate applicant accounts
121Ability for applicants to recover their login credentials viz an existing automated system
122Ability for applicants to apply for multiple vacancies
123ATS will provide hiring managers multiple view options to simplify the review of specific type of information
124Ability for applicants to unsubscribe from from notifications and ability for HR to unsubscribe candiadtes from receiving notifications
125Ability to enter interview results
126Ability to assist campuses with job posting accuracy and clarity, and features that limit or reduce interaction needed
127The ability to meet legal compliance for staffing and EEO requirements of applicant tracking
128The ability to register perspective candidates during job fairs
129Ability to track referral source and report on it
130Ability to make completion of one task a firm prerequisite to the initiation of other tasks
131Ability for the hiring manager to enter all required data on behalf of the contingent worker
132Ability to pre-populate form fields using data provided by unified recruitment
133Ability to brand the forms and pages seen in the new hire portal or page flow
134Ability for hiring manager and HR to create a new hire checklist that is position specific
135Ability to send reminders if he/she does not complete tasks in timely manner
136Ability to click a button to hire a person, and data is automatically routed to payroll, benefits, and other applicable areas
137Ability to interface employee's I-9 to everify for U.S
138Ability to genrate acceptanc eemail notice / workflow notification to hiring manager, with start date
139Ability to include range of documnets, such as W-4, I-9, Employee Agrrement, Mandated reporter etc.
140Ability to Provide electronic new hire packets, with ability to attach
141Ability to deliver employemnt eligibility verification, with automatic status update and validation noted in employee profile
142Ability to print new hire packae fore candidates signature as well as workflow to generate appropiate pre-employment forms to be sent to the candidate
143Audit Trails for all additions, updates and changes
144retains employee status code history
145No limit to historical data captured
146Unlimited user defined fields
147All compliance reporting can be generated for current periods and historical periods
148EEO-1 reporting
149Multi Worksite reports
149Provides military and veteran status for employees

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