3-Evaluation Process and Scoring Criteria.pdf
PDF 97 KB Posted
- Solicitation number
- 26-128
- Issued by
- Marion County, Florida
About this file
Evaluation Process and Scoring Criteria for Marion County Community Transportation Coordinator
This document presents the evaluation process and scoring criteria for Marion County Procurement Services' solicitation for a Community Transportation Coordinator (CTC) to manage the Marion County, Florida Transportation Disadvantaged system under Chapter 427, Florida Statutes. The evaluation methodology employs a weighted scoring system where evaluators assign whole-number ratings from 0 to 10 for each criterion, with scores multiplied by assigned criterion weights to generate cumulative evaluator totals. The solicitation encompasses ten evaluation criteria with a combined maximum score of 400 points: Organizational Qualifications (weight 4, 40 points), Experience and Past Performance (weight 5, 50 points), Technical Approach and Service Delivery (weight 5, 50 points), Safety, Risk Management and Regulatory Compliance (weight 4, 40 points), Financial Capacity (weight 4, 40 points), Transition Plan (weight 4, 40 points), Fleet, Facilities, and Technology (weight 3, 30 points), Operations Plan (weight 4, 40 points), Local Knowledge, Partnerships, and Innovation (weight 3, 30 points), and Management, Staffing, and Key Personnel (weight 4, 40 points). The resulting contract is for an initial term of four and one-half years, subject to approval by the Florida Commission for the Transportation Disadvantaged.
The evaluation committee may recommend award based solely on written proposals or may request oral presentations and clarifications. If oral presentations are conducted, the highest-ranked proposers will be shortlisted, and Phase 2 criteria will be provided with the presentation invitation unless otherwise determined at the initial committee meeting. Phase 1 numerical scores do not carry forward to Phase 2 unless otherwise specified in the solicitation, except for location points. The initial Evaluation Committee meeting and post-presentation ranking discussions are open to the public, while oral presentation meetings are closed to the public as permitted by Florida Statutes Section 286.0113. Final ranking is based on cumulative scores from all evaluation committee members, with a rating of 5 designated as "Meets Requirements" serving as the baseline for assessment.
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Other files
| File | Type | Posted |
|---|---|---|
| 4-DISCLOSURE OF SUBCONTRACTORS AND SUPPLIER.pdf | ||
| 1-Vendor Information Form.pdf | ||
| 8-26P-128 Add 2.pdf | ||
| 7-26P-128 Add 1.pdf | ||
| 2-PaymentWorks Onboarding Letter.pdf | ||
| 6-26P-128 Pre-Proposal Meeting.mp4 | MP4 file | |
| 5-A. 26P-128 SOW - Final (r 9.9.26).pdf |
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Marion County Procurement Services | Evaluation Process and Scoring Criteria Page 1
EVALUATION PROCESS AND SCORING CRITERIA
1. EVALUATION PROCESS
1.1. Proposals will be evaluated using the criteria and scoring methodology stated in the solicitation.
1.2. The County may recommend award based on the written proposals or may request oral presentations and/or clarification. A request for clarification or presentation does not constitute acceptance of a proposal or indicate that an award is pending.
1.3. If oral presentations are conducted, the Evaluation Committee may shortlist the highest-ranked proposers. Phase 2 criteria will be provided with the presentation invitation, unless otherwise determined during the initial Evaluation Committee meeting (Phase 1). Additionally, unless otherwise stated in the solicitation, Phase 1 numerical scores will not carry forward; except for location points, unless otherwise identified in the solicitation.
1.4. Final ranking will be based on the cumulative scores of the Evaluation Committee. The initial Evaluation Committee Meeting and post-presentation ranking discussion are open to the public. Oral presentation meetings, if conducted, are closed to the public as permitted by section 286.0113, Florida Statutes.
2. SCORING METHODOLOGY
Evaluators assign a whole-number rating from 0 to 10 for each criterion. Each rating is multiplied by the criterion weight, and all weighted scores are added to determine the evaluator’s total score.
WEIGHTED SCORE = RATING (0-10) × CRITERION WEIGHT
5 = Meets Requirements. Scores below 5 reflect increasing weakness or incomplete information; scores above 5 reflect increasing strength or added value.
When criterion weights total 100, the maximum score is 1,000 points per evaluator. Evaluator totals are combined to determine the proposer’s cumulative score and ranking.
3. SCORE RATING DEFINITIONS
SCORE RATING DEFINITION
0 No Response No usable information is provided for the criterion.
1 Very Poor Minimal response; major deficiencies or omissions.
2 Poor Limited response; significant weaknesses or unsupported information.
3 Below Average Partially addresses the criterion but has material weaknesses.
4 Fair Addresses most requirements but has notable weaknesses or insufficient detail.
5 Meets Requirements Adequately and responsively meets the criterion.
6 Above Average Fully meets the criterion and demonstrates some additional strength.
7 Good Thorough response with clear, relevant strengths.
8 Very Good Strong, well-supported response that meaningfully exceeds the criterion.
9 Excellent Exceptional response with substantial strengths and added value.
10 Outstanding Clearly and materially exceeds the criterion; superior response.
Marion County Procurement Services | Evaluation Process and Scoring Criteria Page 2
4. SCORING CRITERIA
Proposals will be scored using the project-specific criteria and weights listed below.
CRITERION EVALUATION DESCRIPTION WEIGHT MAX POINTS
A. Organizational Qualifications
The Evaluation Committee shall evaluate the overall qualifications, organizational capacity, and ability of the Proposer to successfully perform the services required under this Contract.
Evaluation will consider:
• Demonstrated organizational stability.
• Adequacy of resources.
• Capacity to perform the scope of work.
• Organizational structure supporting efficient operations.
• Compliance history.
• Overall qualifications of the organization.
4 40
B. Experience and Past Performance
The Evaluation Committee shall evaluate the Proposer's demonstrated experience in providing transportation services comparable in size, complexity, and scope to those required by this solicitation.
Evaluation will consider:
• Quality of prior contract performance.
• Demonstrated success on comparable projects.
• Positive client references.
• History of meeting performance standards.
• Overall confidence in the Proposer's ability to successfully perform the Contract
5 50
C. Technical Approach and Service Delivery
The Evaluation Committee shall evaluate the Proposer’s overall approach to managing and operating the coordinated transportation system for Marion County.
Evaluation will consider:
• Demonstrated understanding of the Scope of Services.
• Innovation and efficiency.
• Ability to meet performance standards.
• Quality assurance in customer service approach.
• Overall feasibility of the proposed service delivery model.
5 50
D. Safety, Risk Management and Regulatory Compliance
The Evaluation Committee shall evaluate the Proposer's commitment to maintaining the highest standards of safety and regulatory compliance.
Evaluation will consider:
• Innovation in safety planning.
• Strength of the safety culture.
• Effectiveness of risk management practices.
• Regulatory compliance history.
• Driver and passenger safety initiatives.
• Overall commitment to safe transportation operations.
4 40
Marion County Procurement Services | Evaluation Process and Scoring Criteria Page 3
CRITERION EVALUATION DESCRIPTION WEIGHT MAX POINTS
E. Financial Capacity
The Evaluation Committee shall evaluate the Proposer's financial capacity to successfully perform the Contract and the reasonableness of the proposed costs.
Evaluation will consider:
• Financial strength and stability.
• Financial management practices.
• Ability to absorb unforeseen operating expenses.
• Overall financial capability to perform the Contract.
4 40
F. Transition Plan
The Evaluation Committee shall evaluate the Proposer’s ability to successfully transition operations while maintaining continuity of service for Transportation Disadvantaged (TD) passengers, purchasing agencies, and other stakeholders.
Evaluation will consider:
• Completeness of the implementation schedule.
• Ability to avoid service interruptions.
• Readiness of personnel, fleet, facilities, and technology.
• Effectiveness of communication and stakeholder coordination.
• Quality of contingency planning.
• Overall likelihood of a successful transition.
4 40
G. Fleet, Facilities, and Technology
The Evaluation Committee shall evaluate the Proposer's ability to provide and maintain the vehicles, facilities, equipment, and technology necessary to successfully perform the Contract.
Evaluation will consider:
• Fleet readiness.
• Technology capabilities.
• Reliability of proposed equipment.
• Reservations and scheduling.
• Dispatch.
• Vehicle assignment.
• Driver management.
• Quality assurance in Fleet
3 30
H. Operations Plan
Evaluation will consider:
• Adequacy of Facilities.
• Scheduling and Reporting software.
• Ability to support efficient transportation operations.
• Customer Service Operations
• Emergency operations.
• Effectiveness of the proposed operating plan.
4 40
Marion County Procurement Services | Evaluation Process and Scoring Criteria Page 4
CRITERION EVALUATION DESCRIPTION WEIGHT MAX POINTS
I. Local Knowledge, Partnerships, and Innovation
The Evaluation Committee shall evaluate the Proposer's understanding of the unique transportation needs of Marion County and its ability to develop collaborative partnerships that enhance mobility and customer service.
Evaluation will consider:
• Demonstrated understanding of Marion County's transportation environment.
• Strength of proposed partnerships.
• Innovation and creativity.
• Commitment to community engagement.
• Ability to improve transportation services beyond minimum contractual requirements.
• Overall value added to the coordinated transportation system.
3 30
J. Management, Staffing, and Key Personnel
The Evaluation Committee shall evaluate the qualifications and experience of the management team responsible for operating the transportation system.
Evaluation will consider:
• Experience of key personnel.
• Organizational structure.
• Staffing adequacy.
• Management approach.
• Employee recruitment and retention strategies.
• Ability of management to successfully administer the Contract.
4 40
TOTAL 400
Note: Maximum points for each criterion equal the criterion weight multiplied by 10.
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