(3) 19AU9025R0002_SolDoc_JanitorialServices.docx

SECTION B

SUPPLIES OR SERVICES AND PRICES/COSTS

JAMES ZADROGA 9/11 VICTIMS HEALTH AND COMPENSATION ACT OF 2010 NOTICE: UNLESS A WAIVER OR EXCEPTION APPLIES, PAYMENTS SUBSEQUENT TO THIS PROCUREMENT ARE SUBJECT TO AN EXCISE TAX OF 2% PERSUANT TO 26 U.S.C. 5000C.

B.1 SCOPE OF SERVICES

The Contractor shall provide janitorial services at the U.S. Tri Missions Vienna’s office properties.

B.2 TYPE OF CONTRACT

This is a fixed price contract. The Government will not pay any additional sums due to any escalation in the cost of materials, equipment or labor, or because the Contractor’s failure to properly estimate or accurately predict the cost.

The contract will be for a one-year period, starting from the date as indicated in the Notice to Proceed, with two (2) unilateral renewal option years.

B.3 TYPES OF SERVICES

(a) Standard Services. The Contractor shall provide standard janitorial services as specified in Section C within the buildings and spaces listed in Exhibit A.

(b) Temporary Additional Services. Temporary Additional Services are not required under this contract.

B.4 PRICING

(a) The Government will pay the Contractor a fixed price per month for Standard Services that have been satisfactorily performed.

(b) The Contractor shall include any premium pay for services required on holidays only in the fixed prices for Standard Services.

(c ) The Government will make payment in local currency (Euros). The prices listed shall include all labor, materials, insurance, overhead and profit.

(d) VALUE ADDED TAX (VAT). The Contractor shall include VAT as a separate charge on the Invoice and as a separate line item in Section B.

BASE YEAR PRICES

Base Year : starting one year after the start date shown in the Notice to Proceed and continuing for a period of 12 months.

The fixed price for the base year of the contract is:

CHANCERY (Boltzmanngasse 16, 1090 Vienna)

Chancery (to include Sub-basement, basement and 1st floor), South Annex, North Annex, FCS, GSO and Health Unit: daily cleaning of ~5,000 sqm of office space and public areas in accordance with Section C.2.1.A and as defined in Section J, Exhibit A — Locations and Times for Janitorial Services

Chancery/4th & 5th floor: periodic cleaning (three times a week) of 300 sqm of hallways, stairwells, bathrooms and public areas in classified area, in accordance with Section C.2.1.A.1 and as defined in Section J, Exhibit A

Special requirement: one (1) hour with max. 2 cleaning persons on MOs, WEs and FRs from 07:30 — 8:30; cleaning under supervision of a cleared American escort

Chancery/3rd floor: daily cleaning of ~300 sqm of office space and hallways/public areas in classified area and in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

Special requirement: 1.5 hours daily with max. 2 cleaning persons, MO-FR 08:30 — 10:00; cleaning under supervision of a cleared American escort

Chancery/CAC, guard booths & police booth: periodic cleaning (three times a week) of reception area (45sqm), the two guard booths (5sqm each) and the police booth (1sqm) in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

5) Chancery/Annexes: semi-annual cleaning of 2,300 sqm of windows (to include CAC/reception area and guard booths) in accordance with Section C.2.1.A.5.1

Chancery and Annexes: annual cleaning of 150 sqm of carpet floor in accordance with Section C.2.1.B.6.1.

CONS/DEA/DHS: daily cleaning of 1200 sqm of office space and public areas (to include guard booth) in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

CONS/DEA/DHS: semi-annual cleaning of 250sqm of windows in accordance with Section C.2.1.A.5.1

CONS/DEA/DHS: semi-annual cleaning of 140sqm carpet in accordance with Section C.2.1.B.5.4

CONFERENCE FACILITIES, OFFICES and TRAINING FACILITIES (Amerika Haus)

BBG office: periodic cleaning (once per week) of 30sqm of office space in unclassified area in accordance with Sections C.2.1.1-9 and as defined in Section J, Exhibit A

Conference facilities: thorough occasional cleaning (upon request) of approx. 200sqm of conference facilities and public areas (hallways, restrooms, kitchenette) in accordance with Section C.2.1.1-9 (as applicable) and as defined in Section J, Exhibit A

Special requirement: 2-5 events/week during peak season (mid of September – mid of December and mid of January – end of June) and 0-2 events/week outside peak season

Training facilities: thorough occasional cleaning (upon request) of approx. 150 sqm of training facilities and public areas ( hallways, restrooms) in accordance with Section C.2.1.1-9 (as applicable) and as defined in Section J, Exhibit A

Special requirement: estimated at one each 5-day training per month

Conference facilities: semi-annual cleaning of 250sqm of windows in accordance with Section C.2.1.A.5.1

Conference facilities: annual treatment of approx. 150sqm of wooden floor with suitable floor polish

FAC/MOTORPOOL: daily cleaning requirements of 600 sqm of office space and public areas in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

FAC/MOTORPOOL/Garage area: thorough periodic cleaning (once per month) of 950 sqm of garage area in accordance with Section C.2.1.C.1 (including cleaning of 100sqm tiles in the washing/street area plus garage doors) and as defined in Section J, Exhibit A

FAC/MOTORPOOL: semi-annual cleaning of 300sqm of windows in accordance with Section C.2.1.A.5.1

IZD Tower-38th floor, UNVIE Executive Office and var. offices: daily cleaning of approx. 500sqm of office space and public areas in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

IZD Tower 37th floor, UNVIE offices, conference rooms and var. state offices: daily cleaning of approx. 1,500sqm of office space and public areas facilities in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

IZD Tower 2nd basement UNVIE/Garage: thorough periodic cleaning (once per month) of 200sqm of garage area in accordance with Section C.2.1.C.1 and as defined in Section J, Exhibit A

IZD Tower 36th floor, OSCE – Executive Office: daily cleaning of approx. 200sqm of office space in classified area in accordance with Section C.2.1.A as defined in Section J, Exhibit A

IZD Tower 36th floor: daily cleaning of approx. 1400sqm of office space and public area in classified and unclassified area in accordance with Section C.2.1.A as defined in Section J, Exhibit A

IZD Tower – 35th floor: daily cleaning of approx. 1400sqm of office space and public area in classified and unclassified area in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

IZD Tower 3rd basement OSCE/Garage: thorough periodic cleaning (once per month) of 200sqm of garage area in accordance with Section C2.1.C.1 and as defined in Section J, Exhibit A

IZD Tower 35th – 38th floor – UNVIE, OSCE and various STATE offices: semi-annual cleaning of 4,000sqm of windows (to include glass walls of offices and guard booth) in accordance with Section C.2.1.A.5.1

IZD Tower 35th – 38th floor – UNVIE, OSCE and various STATE offices: annual cleaning of 5,000sqm of carpet floor in accordance with Section C.2.1.B.6.1

WAREHOUSE: Daily cleaning of 130sqm of office space and public areas in accordance with Section C.2.1.A1 and as defined in Section J, Exhibit A

Warehouse/Storage area: Daily partial cleaning of 1,500sqm of warehouse/storage area in accordance with Section C.2.1.1.1 (as applicable) & C.2.1.1.7 and as defined in Section J, Exhibit A

Special requirement: the cleaning person shall be present a minimum of eight hours per cleaning day

Warehouse: semi-annual cleaning of 50sqm of windows in accordance with Section C.2.1.A.5.1

Guard House/Bilat CMR: thorough periodic cleaning (twice per week) of 20sqm guard booth area in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Guard House/bilateral CMR: semi-annual cleaning of 20sqm of windows in accordance with Section C.2.1.A.5.1

Guard Booth/OSCE CMR: thorough periodic cleaning (once per week) of 3-4sqm guard booth area in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Guard Booth/OSCE CMR: semi-annual cleaning of 4sqm of windows in accordance with Section C.2.1.A.5.1

Guard Booth/UNVIE CMR: thorough periodic cleaning (once per week) of 3-4sqm guard booth area in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Guard Booth/UNVIE CMR: semi-annual cleaning of 4sqm of windows in accordance with Section C.2.1.A.5.1

Guard Booth/Marine House: thorough periodic cleaning (once per week) of 3-4sqm guard booth area in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Guard Booth/Marine House: semi-annual cleaning of 4sqm of windows in accordance with Section C.2.1.A.5.1

Hartäckerstrasse 77: 3 days per week cleaning of approx. 100sqm of hallways, stairways and public areas (incl. gardener room) in accordance with Section C.2.1.C.1 and as defined in Section J, Exhibit A

Hartäckerstrasse 77: semi-annual cleaning of approx. 25sqm of windows and glass doors and semi-annual cleaning of 15 ea light fixtures in accordance with Section C.2.1.A.5.4

Hartäckerstrasse 77: semi-annual cleaning of approx. 75 sqm of roof top terrace in accordance with Section C.2.1.A.5.4

Hartäckerstrasse 77: annual cleaning of approx. 135sqm of garage incl. garage door in accordance with Section C.2.1.A.5.4

Hartäckerstrasse 77: annual cleaning of approx. 30sqm of general basement area in accordance with Section C.2.1.A.5.4

Rathausstrasse 7: 3 days per week cleaning of 1,000sqm of hallways, stairways and public areas (to include dusting/cleaning/polishing handrails) in accordance with Section C.2.1.C.1, C.2.1.C.3 & C.2.1.C.5 and as defined in Section J, Exhibit A

Rathausstrasse 7: semi-annual cleaning of 90sqm of windows in accordance with Section C.2.1.A.5.1

Rathausstrasse 7: semi-annual cleaning of 50sqm of carpet floor in accordance with Section C.2.1.B.5.4

Rathausstrasse 7: semi-annual cleaning of 110lfm staircase wrought-iron banister for 7 floors in accordance with Section C.2.1.B.5.4

Rathausstrasse 7: semi-annual cleaning of 20sqm of entry door incl. wrought-iron elements and glass panels in accordance with Section C.2.1.B.5.4

Rathausstrasse 7: semi-annual cleaning of 20sqm of swing doors in accordance with Section C.2.1.B.5.4

Rathausstrasse 7: annual cleaning of 370sqm of attic area in accordance with Section C.2.1.B.5.4

1.3.1 BASE YEAR (Base Term: Twelve (12) Months)

A. Standard Services. The firm fixed price for the Base Year of the contract is:

FIRST OPTION YEAR PRICES

First Option Year : starting one year after the start date shown in the Notice to Proceed and continuing for a period of 12 months.

The fixed price for the first option year of the contract is:

CHANCERY (Boltzmanngasse 16, 1090 Vienna)

Chancery (to include Sub-basement, basement and 1st floor), South Annex, North Annex, FCS, GSO and Health Unit: daily cleaning of ~5,000 sqm of office space and public areas in accordance with Section C.2.1.A and as defined in Section J, Exhibit A — Locations and Times for Janitorial Services

Chancery/4th & 5th floor: periodic cleaning (three times a week) of 300 sqm of hallways, stairwells, bathrooms and public areas in classified area, in accordance with Section C.2.1.A.1 and as defined in Section J, Exhibit A

Special requirement: one (1) hour with max. 2 cleaning persons on MOs, WEs and FRs from 07:30 — 8:30; cleaning under supervision of a cleared American escort

Chancery/3rd floor: daily cleaning of ~300 sqm of office space and hallways/public areas in classified area and in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

Special requirement: 1.5 hours daily with max. 2 cleaning persons, MO-FR 08:30 — 10:00; cleaning under supervision of a cleared American escort

Chancery/CAC, guard booths & police booth: periodic cleaning (three times a week) of reception area (45sqm), the two guard booths (5sqm each) and the police booth (1sqm) in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

5) Chancery/Annexes: semi-annual cleaning of 2,300 sqm of windows (to include CAC/reception area and guard booths) in accordance with Section C.2.1.A.5.1

Chancery and Annexes: annual cleaning of 150 sqm of carpet floor in accordance with Section C.2.1.B.6.1.

CONS/DEA/DHS: daily cleaning of 1200 sqm of office space and public areas (to include guard booth) in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

CONS/DEA/DHS: semi-annual cleaning of 140sqm carpet in accordance with Section C.2.1.B.5.4

BBG office: periodic cleaning (once per week) of 30sqm of office space in unclassified area in accordance with Sections C.2.1.1-9 and as defined in Section J, Exhibit A

Conference facilities: thorough occasional cleaning (upon request) of approx. 200sqm of conference facilities and public areas (hallways, restrooms, kitchenette) in accordance with Section C.2.1.1-9 (as applicable) and as defined in Section J, Exhibit A

Special requirement: 2-5 events/week during peak season (mid of September – mid of December and mid of January – end of June) and 0-2 events/week outside peak season

Training facilities: thorough occasional cleaning (upon request) of approx. 150 sqm of training facilities and public areas ( hallways, restrooms) in accordance with Section C.2.1.1-9 (as applicable) and as defined in Section J, Exhibit A

Conference facilities: semi-annual cleaning of 250sqm of windows in accordance with Section C.2.1.A.5.1

FAC/MOTORPOOL: daily cleaning requirements of 600 sqm of office space and public areas in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

FAC/MOTORPOOL/Garage area: thorough periodic cleaning (once per month) of 950 sqm of garage area in accordance with Section C.2.1.C.1 (including cleaning of 100sqm tiles in the washing/street area plus garage doors) and as defined in Section J, Exhibit A

IZD Tower-38th floor, UNVIE Executive Office and var. offices: daily cleaning of approx. 500sqm of office space and public areas in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

IZD Tower 37th floor, UNVIE offices, conference rooms and var. state offices: daily cleaning of approx. 1,500sqm of office space and public areas facilities in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

IZD Tower 2nd basement UNVIE/Garage: thorough periodic cleaning (once per month) of 200sqm of garage area in accordance with Section C.2.1.C.1 and as defined in Section J, Exhibit A

IZD Tower 36th floor, OSCE – Executive Office: daily cleaning of approx. 200sqm of office space in classified area in accordance with Section C.2.1.A as defined in Section J, Exhibit A

IZD Tower 36th floor: daily cleaning of approx. 1400sqm of office space and public area in classified and unclassified area in accordance with Section C.2.1.A as defined in Section J, Exhibit A

IZD Tower – 35th floor: daily cleaning of approx. 1400sqm of office space and public area in classified and unclassified area in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

IZD Tower 3rd basement OSCE/Garage: thorough periodic cleaning (once per month) of 200sqm of garage area in accordance with Section C2.1.C.1 and as defined in Section J, Exhibit A

IZD Tower 35th – 38th floor – UNVIE, OSCE and various STATE offices: semi-annual cleaning of 4,000sqm of windows (to include glass walls of offices and guard booth) in accordance with Section C.2.1.A.5.1

IZD Tower 35th – 38th floor – UNVIE, OSCE and various STATE offices: annual cleaning of 5,000sqm of carpet floor in accordance with Section C.2.1.B.6.1

WAREHOUSE: Daily cleaning of 130sqm of office space and public areas in accordance with Section C.2.1.A1 and as defined in Section J, Exhibit A

Warehouse/Storage area: Daily partial cleaning of 1,500sqm of warehouse/storage area in accordance with Section C.2.1.1.1 (as applicable) & C.2.1.1.7 and as defined in Section J, Exhibit A

Guard House/Bilat CMR: thorough periodic cleaning (twice per week) of 20sqm guard booth area in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Guard House/bilateral CMR: semi-annual cleaning of 20sqm of windows in accordance with Section C.2.1.A.5.1

Guard Booth/OSCE CMR: thorough periodic cleaning (once per week) of 3-4sqm guard booth area in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Guard Booth/UNVIE CMR: thorough periodic cleaning (once per week) of 3-4sqm guard booth area in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Guard Booth/UNVIE CMR: semi-annual cleaning of 4sqm of windows in accordance with Section C.2.1.A.5.1

Guard Booth/Marine House: thorough periodic cleaning (once per week) of 3-4sqm guard booth area in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Guard Booth/Marine House: semi-annual cleaning of 4sqm of windows in accordance with Section C.2.1.A.5.1

Hartäckerstrasse 77: 3 days per week cleaning of approx. 100sqm of hallways, stairways and public areas (incl. gardener room) in accordance with Section C.2.1.C.1 and as defined in Section J, Exhibit A

Hartäckerstrasse 77: semi-annual cleaning of approx. 25sqm of windows and glass doors and semi-annual cleaning of 15 ea light fixtures in accordance with Section C.2.1.A.5.4

Hartäckerstrasse 77: semi-annual cleaning of approx. 75 sqm of roof top terrace in accordance with Section C.2.1.A.5.4

Hartäckerstrasse 77: annual cleaning of approx. 135sqm of garage incl. garage door in accordance with Section C.2.1.A.5.4

Hartäckerstrasse 77: annual cleaning of approx. 30sqm of general basement area in accordance with Section C.2.1.A.5.4

Rathausstrasse 7: 3 days per week cleaning of 1,000sqm of hallways, stairways and public areas (to include dusting/cleaning/polishing handrails) in accordance with Section C.2.1.C.1, C.2.1.C.3 & C.2.1.C.5 and as defined in Section J, Exhibit A

Rathausstrasse 7: semi-annual cleaning of 50sqm of carpet floor in accordance with Section C.2.1.B.5.4

Rathausstrasse 7: semi-annual cleaning of 110lfm staircase wrought-iron banister for 7 floors in accordance with Section C.2.1.B.5.4

Rathausstrasse 7: semi-annual cleaning of 20sqm of entry door incl. wrought-iron elements and glass panels in accordance with Section C.2.1.B.5.4

Rathausstrasse 7: semi-annual cleaning of 20sqm of swing doors in accordance with Section C.2.1.B.5.4

1.3.2. OPTION YEAR ONE (1) PRICES (Option Term: Twelve (12) Months)

A. Standard Services. The firm fixed price for Option Year 1 of the contract is:

SECOND OPTION YEAR PRICES

Second Option Year : starting one year after the start date shown in the Notice to Proceed and continuing for a period of 12 months.

The fixed price for the second option year of the contract is:

CHANCERY (Boltzmanngasse 16, 1090 Vienna)

Chancery (to include Sub-basement, basement and 1st floor), South Annex, North Annex, FCS, GSO and Health Unit: daily cleaning of ~5,000 sqm of office space and public areas in accordance with Section C.2.1.A and as defined in Section J, Exhibit A — Locations and Times for Janitorial Services

Chancery/4th & 5th floor: periodic cleaning (three times a week) of 300 sqm of hallways, stairwells, bathrooms and public areas in classified area, in accordance with Section C.2.1.A.1 and as defined in Section J, Exhibit A

Special requirement: one (1) hour with max. 2 cleaning persons on MOs, WEs and FRs from 07:30 — 8:30; cleaning under supervision of a cleared American escort

Chancery/3rd floor: daily cleaning of ~300 sqm of office space and hallways/public areas in classified area and in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

Special requirement: 1.5 hours daily with max. 2 cleaning persons, MO-FR 08:30 — 10:00; cleaning under supervision of a cleared American escort

Chancery/CAC, guard booths & police booth: periodic cleaning (three times a week) of reception area (45sqm), the two guard booths (5sqm each) and the police booth (1sqm) in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

5) Chancery/Annexes: semi-annual cleaning of 2,300 sqm of windows (to include CAC/reception area and guard booths) in accordance with Section C.2.1.A.5.1

Chancery and Annexes: annual cleaning of 150 sqm of carpet floor in accordance with Section C.2.1.B.6.1.

CONS/DEA/DHS: daily cleaning of 1200 sqm of office space and public areas (to include guard booth) in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

CONS/DEA/DHS: semi-annual cleaning of 140sqm carpet in accordance with Section C.2.1.B.5.4

BBG office: periodic cleaning (once per week) of 30sqm of office space in unclassified area in accordance with Sections C.2.1.1-9 and as defined in Section J, Exhibit A

Conference facilities: thorough occasional cleaning (upon request) of approx. 200sqm of conference facilities and public areas (hallways, restrooms, kitchenette) in accordance with Section C.2.1.1-9 (as applicable) and as defined in Section J, Exhibit A

Special requirement: 2-5 events/week during peak season (mid of September – mid of December and mid of January – end of June) and 0-2 events/week outside peak season

Training facilities: thorough occasional cleaning (upon request) of approx. 150 sqm of training facilities and public areas ( hallways, restrooms) in accordance with Section C.2.1.1-9 (as applicable) and as defined in Section J, Exhibit A

Conference facilities: semi-annual cleaning of 250sqm of windows in accordance with Section C.2.1.A.5.1

FAC/MOTORPOOL: daily cleaning requirements of 600 sqm of office space and public areas in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

FAC/MOTORPOOL/Garage area: thorough periodic cleaning (once per month) of 950 sqm of garage area in accordance with Section C.2.1.C.1 (including cleaning of 100sqm tiles in the washing/street area plus garage doors) and as defined in Section J, Exhibit A

IZD Tower-38th floor, UNVIE Executive Office and var. offices: daily cleaning of approx. 500sqm of office space and public areas in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

IZD Tower 37th floor, UNVIE offices, conference rooms and var. state offices: daily cleaning of approx. 1,500sqm of office space and public areas facilities in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

IZD Tower 2nd basement UNVIE/Garage: thorough periodic cleaning (once per month) of 200sqm of garage area in accordance with Section C.2.1.C.1 and as defined in Section J, Exhibit A

IZD Tower 36th floor, OSCE – Executive Office: daily cleaning of approx. 200sqm of office space in classified area in accordance with Section C.2.1.A as defined in Section J, Exhibit A

IZD Tower 36th floor: daily cleaning of approx. 1400sqm of office space and public area in classified and unclassified area in accordance with Section C.2.1.A as defined in Section J, Exhibit A

IZD Tower – 35th floor: daily cleaning of approx. 1400sqm of office space and public area in classified and unclassified area in accordance with Section C.2.1.A and as defined in Section J, Exhibit A

IZD Tower 3rd basement OSCE/Garage: thorough periodic cleaning (once per month) of 200sqm of garage area in accordance with Section C2.1.C.1 and as defined in Section J, Exhibit A

IZD Tower 35th – 38th floor – UNVIE, OSCE and various STATE offices: semi-annual cleaning of 4,000sqm of windows (to include glass walls of offices and guard booth) in accordance with Section C.2.1.A.5.1

IZD Tower 35th – 38th floor – UNVIE, OSCE and various STATE offices: annual cleaning of 5,000sqm of carpet floor in accordance with Section C.2.1.B.6.1

WAREHOUSE: Daily cleaning of 130sqm of office space and public areas in accordance with Section C.2.1.A1 and as defined in Section J, Exhibit A

Warehouse/Storage area: Daily partial cleaning of 1,500sqm of warehouse/storage area in accordance with Section C.2.1.1.1 (as applicable) & C.2.1.1.7 and as defined in Section J, Exhibit A

Guard House/Bilat CMR: thorough periodic cleaning (twice per week) of 20sqm guard booth area in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Guard House/bilateral CMR: semi-annual cleaning of 20sqm of windows in accordance with Section C.2.1.A.5.1

Guard Booth/OSCE CMR: thorough periodic cleaning (once per week) of 3-4sqm guard booth area in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Guard Booth/UNVIE CMR: thorough periodic cleaning (once per week) of 3-4sqm guard booth area in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Guard Booth/UNVIE CMR: semi-annual cleaning of 4sqm of windows in accordance with Section C.2.1.A.5.1

Guard Booth/Marine House: thorough periodic cleaning (once per week) of 3-4sqm guard booth area in accordance with Section C.2.1.C (as applicable) and as defined in Section J, Exhibit A

Guard Booth/Marine House: semi-annual cleaning of 4sqm of windows in accordance with Section C.2.1.A.5.1

Hartäckerstrasse 77: 3 days per week cleaning of approx. 100sqm of hallways, stairways and public areas (incl. gardener room) in accordance with Section C.2.1.C.1 and as defined in Section J, Exhibit A

Hartäckerstrasse 77: semi-annual cleaning of approx. 25sqm of windows and glass doors and semi-annual cleaning of 15 ea light fixtures in accordance with Section C.2.1.A.5.4

Hartäckerstrasse 77: semi-annual cleaning of approx. 75 sqm of roof top terrace in accordance with Section C.2.1.A.5.4

Hartäckerstrasse 77: annual cleaning of approx. 135sqm of garage incl. garage door in accordance with Section C.2.1.A.5.4

Hartäckerstrasse 77: annual cleaning of approx. 30sqm of general basement area in accordance with Section C.2.1.A.5.4

Rathausstrasse 7: 3 days per week cleaning of 1,000sqm of hallways, stairways and public areas (to include dusting/cleaning/polishing handrails) in accordance with Section C.2.1.C.1, C.2.1.C.3 & C.2.1.C.5 and as defined in Section J, Exhibit A

Rathausstrasse 7: semi-annual cleaning of 50sqm of carpet floor in accordance with Section C.2.1.B.5.4

Rathausstrasse 7: semi-annual cleaning of 110lfm staircase wrought-iron banister for 7 floors in accordance with Section C.2.1.B.5.4

Rathausstrasse 7: semi-annual cleaning of 20sqm of entry door incl. wrought-iron elements and glass panels in accordance with Section C.2.1.B.5.4

Rathausstrasse 7: semi-annual cleaning of 20sqm of swing doors in accordance with Section C.2.1.B.5.4

1.3.3. OPTION YEAR TWO (2) PRICES (Option Term: Twelve (12) Months)

A. Standard Services. The firm fixed price for Option Year 2 of the contract is:

C. TOTAL PRICE FOR OPTION YEAR TWO (2)

= A+B (incl. 20% VAT)

EUR

1.3.6. GRAND TOTAL OF BASE AND ALL OPTION YEARS

SECTION C

DESCRIPTION/SPECIFICATIONS/WORK STATEMENT

C.1 WORK REQUIREMENTS

C.1.1 General. The Contractor shall provide services for the U.S. Tri-Mission. The Contractor shall perform janitorial services in all designated spaces including, but not limited to, halls, offices, restrooms, work areas, entrance ways, lobbies, storage areas, elevators and stairways. The Contractor shall furnish all managerial, administrative, and direct labor personnel necessary to accomplish the work in this contract. Contractor employees shall be on site only for contractual duties and not for other business purposes.

C.1.2 Personnel. The Contractor shall provide a qualified work force meeting the contract requirements. The workforce shall be able to provide the services identified in Section J, Exhibit A, Locations and Time Frames for Janitorial Services.

C.1.3 General Requirements.

C.1.3.1 Definitions.

"General Instructions" mean those instructions, directives and guidelines that apply to all janitorial personnel.

"Chancery" means the embassy building Boltzmanngasse 16

“CMR” means the official residence of the ambassador.

"Daily" means 5 days per week, on each non-holiday workday.

"DCMR" means the official residence of the Deputy Chief of Mission.

C.1.3.1 The Contractor shall prepare general instructions for the work force. The Contractor shall provide drafts to the Contracting Officer’s Representative (COR) for review within thirty days after award of the contract. The COR must approve these general instructions before issuance.

C.1.4 Duties and Responsibilities.

C.1.4.1 Certain areas specified in Section J, Exhibit A require an escort and can only be entered during scheduled times. The General Instructions shall emphasize security requirements so that accidental security violations do not occur.

C.1.4.2 Contractor shall schedule routine cleaning requirements to ensure that these are done in the order and time frame that are most efficient and have the least impact on normal operations. They are to be performed on a daily basis.

C.1.4.3 Contractor shall schedule periodic cleaning requirements so that it causes minimal disruption to the normal operation of the facility. The COR shall determine the schedules presented which meet the needs of the individual facility.

C.1.4.4 Temporary Additional Services

C.1.4.5

C.2 TYPES OF SERVICES

C.2.1 Standard Services shall include the following work:

C.2.1.1 Daily Cleaning Requirements shall consist of:

C.2.1.1 1 Sweeping all floor areas including damp mopping of areas such as tile, linoleum, marble floors, staircases and public areas. Floors shall be free of dust, mud, sand, footprints, liquid spills, and other debris. Chairs, trash receptacles, and easily moveable items shall be tilted or moved to clean underneath. The frequency may be higher than once per day when it is rainy or snowy. When completed, the floor and halls shall have a uniform appearance with no streaks, smears, swirl marks, detergent residue, or any evidence of remaining dirt or standing water.

C.2.1.1.2 Dusting and cleaning all furniture including desks, chairs, credenzas, computer tables, telephone tables, bookshelves with or without glass doors, coat racks, umbrella stands, pictures, maps, telephones, computers and CRT screens, lamps and other common things found in an office environment. All furniture shall be free of dust, dirt, and sticky surfaces and areas.

C.2.1.1.3 Vacuuming all clean rugs and carpets, runners, and carpet protectors so that they are free from dust, dirt, mud, etc. When completed, the area shall be free of all litter, lint, loose soil and debris. The Contractor shall move any chairs, trash receptacles, and easily moveable items to vacuum underneath, and then replace them in the original position.

C.2.1.1.4 Thorough cleaning of toilets, bathrooms, mirrors, and shower facilities, using suitable non-abrasive cleaners and disinfectants. All surfaces shall be free of grime, soap scum, mold, and smudges. The Contractor shall replace paper towels, toilet paper, and soap in all bathrooms. The Contractor shall check those areas used by personnel visiting the chancery several times daily to ensure that the facilities are always clean and neat.

C.2.1.1.5 Emptying all wastepaper baskets, ashtrays and washing or wiping them clean with a damp cloth, replacing plastic wastepaper basket linings and returning items where they were located.

C.2.1.1.6 Cleaning of glasses, cups, and coffee services in conference facilities and in the Ambassador's office area. The Contractor shall clean the items in hot soapy water and rinse, dry and polish them so that a presentable appearance is maintained.

C.2.1.1.7 Removing any grease marks or fingerprints from walls, doors, door frames, radiators, windows and window frames, glass desk protectors, reception booths and partitions.

C.2.1.1.8 Removing trash to designated area as directed by the COR, and keeping trash area in reasonably clean condition.

C.2.1.1.9 Sweeping debris from walkways and driveways and hose cleaning them during appropriate seasons (taking into consideration environmental restrictions on water if necessary).

C.2.1.2 Periodic Cleaning Requirements shall consist of:

C.2.1.2.1 Polishing all brass surfaces including door and window handles, plaques, etc.

C.2.1.2.2 Dusting tops of tall furniture, tops of picture frames and areas not covered in daily dusting.

C.2.1.2.3 Spot cleaning baseboards and walls.

C.2.1.2.4 Spot waxing and polishing floors as needed.

C.2.1.2.5 Shampooing (small area spot clean; as needed) carpets.

C.2.1.2.6 Dusting windowsills and blinds.

C.2.1.2.7 Cleaning shutters as required.

C.2.1.2.8 Sweeping and washing terraces and balconies to remove all accumulated dirt and debris.

C.2.1.3 Monthly Cleaning Requirements shall consist of:

C.2.1.3.1 Cleaning major appliances inside and out including vacuuming dust from around motor areas.

C.2.1.3.2 Wiping window blinds with a damp cloth to ensure that all smudges are removed.

C.2.1.3.3 Cleaning inside window glass and sash of smudges and accumulated dirt.

C.2.1.3.4 Moving all furniture and vacuuming or polishing the floor under the furniture as appropriate.

C.2.1.4 Quarterly Cleaning Requirements shall consist of:

C.2.1.4.1 Washing the outsides of the windows. When completed the windows shall be free of smudges, lint, or streaks from the surfaces.

C.2.1.4.2 Removing and washing window blinds.

C.2.1.4.3 Shampooing the entire surface of carpets in the high traffic areas.

C.2.1.4.4 Cleaning and sanitizing the trash holding area.

C.2.1.4.5 Dusting and wiping light fixtures and chandeliers. When completed, the light fixtures shall be free from bugs, dirt, grime, dust, and marks.

C.2.1.5 Semi-Annual Cleaning Requirements shall consist of:

C.2.1.5.1 Stripping wax coats, spot checking sealer coats, and completely reapplying wax coats.

C.2.1.5.2 Shampooing carpets in all areas.

C.2.1.5.3 Cleaning all chandeliers and light fixtures using appropriate methods to restore the original luster to the fixtures. This will include ensuring that all crystal reflectors are individually washed.

C.2.1.6 Annual Cleaning Requirements shall consist of:

C.2.1.6.1 Stripping wax coats and seal coats to the bare floor surface; cleaning the bare surface, and reapplying a seal coat.

C.2.1.6.2 Cleaning gutters and down spouts of all collected debris.

C.3 MANAGEMENT AND SUPERVISION

C.3.1 Contractor Management.

C.3.1.1 Supervision. The Contractor shall designate a project manager who shall be responsible for on-site supervision of the Contractor's workforce at all times. This project manager shall be the focal point for the Contractor and shall be the point of contact with U.S. Government personnel. The project manager shall have sufficient English language skill to be able to communicate with members of the U.S. Government staff. The project manager shall have supervision as his or her sole function.

C.3.1.2 The Contractor shall maintain schedules. The schedules shall take into consideration the hours that the staff can effectively perform their services without placing a burden on the security personnel of the Post. For those items other than routine daily services, the Contractor shall provide the COR with a detailed plan of the personnel to be used and the time frame to perform the service.

C.3.1.3 The Contractor shall be responsible for quality control. The Contractor shall perform inspection visits to the work site on a regular basis. The Contractor shall coordinate these visits with the COR. These visits shall be surprise inspections to those working on the contract.

C.3.1.4 The Contractor shall control overtime through efficient use of the work force. Individual work schedules shall not exceed 40 hours per week to preclude overtime being part of the standard services provided under the contract. Overtime may be necessary under Temporary Additional Services.

SECTION D - PACKAGING AND MARKING

RESERVED

SECTION E - INSPECTION AND ACCEPTANCE

E.1 52.2522 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. In addition, the full text of a clause may be accessed electronically at: Acquisition.gov this address is subject to change.

If the Federal Acquisition Regulation (FAR) is not available at the location indicated above, use the Department of State Acquisition website at e-CFR to see the links to the FAR. You may also use an Internet “search engine” (for example, Google, Yahoo or Excite) to obtain the latest location of the most current FAR.

FEDERAL ACQUISITION REGULATION (48 CFR CH. 1)

52.246-4 INSPECTION OF SERVICES-FIXED-PRICE (AUG 1996)

E.2 QUALITY ASSURANCE AND SURVEILLANCE PLAN (QASP)

This plan is designed to provide an effective surveillance method to promote effective Contractor performance. The QASP provides a method for the Contracting Officer's Representative (COR) to monitor Contractor performance, advise the Contractor of unsatisfactory performance, and notify the Contracting Officer of continued unsatisfactory performance. The Contractor, not the Government, is responsible for management and quality control to meet the terms of the contract. The role of the Government is to conduct quality assurance to ensure that contract standards are achieved.

Services Performs all janitorial services set forth in the Performance Work Statement (PWS)

C.1 thru C.3

All required services are performed and no more than one (1) customer complaint is received per month

E.2.1 Surveillance

The COR will receive and document all complaints from Government personnel regarding the services provided. If appropriate, the COR will send the complaints to the Contractor for corrective action.

E.2.2 Standard

The performance standard is that the Government receives no more than one (1) one customer complaint per month. The COR shall notify the Contracting Officer of the complaints so that the Contracting Officer may take appropriate action to enforce the inspection clause (FAR 52.246-4, Inspection of Services – Fixed Price (AUG 1996)), if any of the services exceed the standard.

E.2.3 Procedures

(a) If any Government personnel observe unacceptable services, either incomplete work or required services not being performed they should immediately contact the COR.

(b) The COR will complete appropriate documentation to record the complaint.

(c) If the COR determines the complaint is invalid, the COR will advise the complainant. The COR will retain the annotated copy of the written complaint for his/her files.

(d) If the COR determines the complaint is valid, the COR will inform the Contractor and give the Contractor additional time to correct the defect, if additional time is available. The COR shall determine how much time is reasonable.

(e) The COR shall, as a minimum, orally notify the Contractor of any valid complaints.

(f) If the Contractor disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the Contractor will notify the COR. The COR will review the matter to determine the validity of the complaint.

(g) The COR will consider complaints as resolved unless notified otherwise by the complainant.

(h) Repeat customer complaints are not permitted for any services. If a repeat customer complaint is received for the same deficiency during the service period, the COR will contact the Contracting Officer for appropriate action under the Inspection clause.

SECTION F - DELIVERIES OR PERFORMANCE

F.1 PERIOD OF PERFORMANCE

F.1.1 The performance period of this contract is one year from the start date in the Contract Award and continuing for 12 months, with two (2) one-year unilateral option to renew. The initial period of performance includes any transition period authorized under the contract.

F.1.2 The Government may extend this contract for up to four (4) additional 12-month periods in accordance with the option clause in Section I. 52.217-9, Option to Extend the Term of the Contract, which also specifies the total duration of this contract. See also Section I, FAR 52.217-8, Option to Extend Services, for up to an additional six months of optional performance, if required by the Government.

F.2 52.2522 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. In addition, the full text of a clause may be accessed electronically at: Acquisition.gov this address is subject to change.

If the Federal Acquisition Regulation (FAR) is not available at the location indicated above, use the Department of State Acquisition website at e-CFR to see the links to the FAR. You may also use an Internet “search engine” (for example, Google, Yahoo or Excite) to obtain the latest location of the most current FAR.

FEDERAL ACQUISITION REGULATION (48 CFR CH. 1)

52.242-15 STOP-WORK ORDER (AUG 1989)

52.242-17 GOVERNMENT DELAY OF WORK (APR 1984)

F.3 PERIOD OF PERFORMANCE

The performance period of this contract is from the start date in Notice to Proceed and continuing for 12 months, with two (2) one-year options to renew. The initial period of performance includes any transition period authorized under the contract.

F.4 DELIVERY SCHEDULE

The following items shall be delivered under this contract:

SECTION G - CONTRACT ADMINISTRATION DATA

G.1 652.242-70 CONTRACTING OFFICER'S REPRESENTATIVE (COR) (AUG 1999)

(a) The Contracting Officer may designate in writing one or more Government employees, by name or position title, to take action for the Contracting Officer under this contract. Each designee shall be identified as a Contracting Officer’s Representative (COR). Such designation(s) shall specify the scope and limitations of the authority so delegated; provided, that the designee shall not change the terms or conditions of the contract, unless the COR is a warranted Contracting Officer, and this authority is delegated in the designation.

(b) The COR for this contract is Senior Facility Engineer

G.1.1 Duties

The COR is responsible for inspection and acceptance of services. These duties include review of Contractor invoices, including the supporting documentation required by the contract. The COR may provide technical advice, substantive guidance, inspections, invoice approval, and other purposes as deemed necessary under the contract.

G.2 SUBMISSION OF INVOICES

The Contractor shall submit invoices by e-Mail to the following address:

VNNFinanceIntake@state.gov

G.2.1 Value Added Tax

VALUE ADDED TAX (VAT). The Contractor shall include VAT as a separate charge on the Invoice and as a separate…