27TALLB2- Measures - Final.docx

This is a Performance Measures document from the Massachusetts Department of Elementary and Secondary Education (DESE) for a performance contracting initiative identified as 27TALLB2, associated with COMMBUYS Bid #BD-27-1026-DOE02-DOE01-134176. The contract focuses on culturally responsive mentoring and coaching services for journeyworkers and districts, with services to be delivered from 135 Santilli Highway, Everett, MA 02149. The primary objectives include increasing journeyworkers' knowledge and confidence in culturally responsive mentoring practices aligned to the Commonwealth's Language Specialist Program (CLSP) and Massachusetts Professional Standards for Teaching, while strengthening sustainable mentor support systems across participating districts. Deliverables include asynchronous mentor learning modules updated annually, coaching and professional learning convenings, and technical assistance to all participating districts. The contract term extends for four years with performance metrics and goals established for each year.

The document establishes comprehensive performance measurement criteria across four categories: Program Outcomes, Program Outputs, Program Efficiency, and Program Effectiveness. Year 1 targets are set at 100% achievement for all measures, including 90% of participants reporting increased knowledge and confidence, 85% demonstrating implementation of high-quality mentoring practices, 90% of districts implementing or enhancing mentor support systems, 95% on-time delivery of services, 90% participant attendance rates, 95% responsiveness to technical assistance requests within specified timelines, and 95% participant satisfaction ratings. Subsequent years (Years 2-4) contain blank percentage fields to be determined. The document serves as an evaluation tool for assessing awarded vendor performance against these quantifiable indicators throughout the contract period.