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Performance Measures
Alternate ID #: 27RFQTALJS1 COMMBUYS Bid #: BD-27-1026-DOE02-DOE01-131774 Agency Staff Use Only (This document will be used to evaluate the performance of each awarded vendor) Performance Contracting: Performance contracting is the process of identifying and measuring the results, outcomes or products obtained from a contract through the use of measurable indicators. All procurements are expected to contain quantifiable and clearly defined performance expectations.
| Program Outcomes |
| Are the results or accomplishments that occur because of the service provided through the contract. |
| Program Outputs |
| Are the quantity of services or work conducted (i.e., the # of participants or the # of training sessions provided). |
| Program Efficiency |
| Examine the cost of an outcome or output (i.e., cost per participant or cost per training session). An efficiency measure makes it possible to begin evaluating “reasonable” costs for the requested service. |
| Program Effectiveness |
| Examine whether the outcomes achieved were worthwhile and contained long-term benefit. Effectiveness measures determine the extent to which the program yielded the desired outcomes. |
| Program Outcomes |
| Measure |
| Goal Percentage per Year of Contract |
| Year 1 |
| Year 2 |
| Year 3 |
| Year 4 |
| Final literacy publications, toolkit resources, and communication materials are developed and approved for statewide use. |
| DESE review and acceptance of final deliverables and products. |
| 100% |
| % |
| % |
| % |
| Program Outputs |
| Measure |
| Goal Percentage per Year of Contract |
| Year 1 |
| Year 2 |
| Year 3 |
| Year 4 |
| Required project deliverables are completed according to the approved scope of work and project timeline. |
| Completion and DESE approval of all required deliverables. |
| 100% |
| % |
| % |
| % |
| Program Efficiency |
| Measure |
| Goal Percentage per Year of Contract |
| Year 1 |
| Year 2 |
| Year 3 |
| Year 4 |
| Vendor completes deliverables within approved timelines and budget parameters. |
| Project milestones, deliverable tracking, and invoices. |
| 100% |
| % |
| % |
| % |
| Program Effectiveness |
| Measure |
| Goal Percentage per Year of Contract |
| Year 1 |
| Year 2 |
| Year 3 |
| Year 4 |
| Final products meet DESE expectations for quality, accessibility, and public dissemination. |
| DESE approval of final products for public release and implementation. |
| 100% |
| % |
| % |
| % |
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