273FCC20R0002 - App Dev - Attachment D - Past Performance Questionnaire.docx

ATTACHMENT D

Past Performance Questionnaire Solicitation Number: 273FCC20R0002 The Federal Communications Commission (FCC) intends to make an award under a multiple award Indefinite Delivery Indefinite Quantity (IDIQ) contracts to qualified Offerors to perform the following tasks:

· Program and Project Management Support

· Software and Application Development and Documentation Support

· Extreme Programming (XP) Support In order to accurately evaluate the Offeror’s past performance, your assistance is requested in obtaining and verifying the past performance of this Offeror.

This Past Performance Questionnaire is comprised of two parts:

1) a Performance Rating Form; and

2) an Additional Comment Form Upon completion of this questionnaire, please submit it as an e-mailed attachment to the Contracting Officer, Joyce Terry-Butler, at Joyce.Terry-Butler@fcc.gov. Please make the subject line of the e-mail read: Solicitation no. 273FCC20R0002 - Past Performance Questionnaire – (Insert Evaluated Company's Name).

To qualify for evaluation under this procurement, the form must be received by the Contracting Officer no later than August 13, 2020 at 5:00 p.m. EST.

The following standards shall be used in arriving at the rating.

PERFORMANCE RATING FORM

NAME OF COMPANY EVALUATED:

ADDRESS OF COMPANY EVALUATED:

CONTRACT NUMBER:

CONTRACT PERIOD OF PERFORMANCE:

CONTRACT VALUE:

CONTRACT TYPE:

CONTRACTING OFFICER NAME (OR EQUIVALENT FOR NON-GOVERNMENT ENTITY):

ADDRESS:

TELEPHONE NUMBER:

EMAIL ADDRESS:

TYPE OF SERVICES PERFORMED (Check All That Apply):

Tasks Areas:

· Program / Project Management Support

· Software & Application Development & Documentation Support

· Extreme Programming Support Other (Add in Space Below)

NAME OF EVALUATOR: COMPANY/AGENCY:

ADDRESS:

TELEPHONE NUMBER:

EMAIL ADDRESS:

DATE EVALUATION PROVIDED:

AWARDS RECEIVED:

Federal Communications Commission – Application Development Support RFP 273FCC20R0002 - Past Performance Questionnaire

Place an “X” in the appropriate rating for each question.

TECHNICAL PERFORMANCE (QUALITY OF PRODUCT OR SERVICE)

1. QUALITY OF TECHNICAL APPROACH AND DESIGN:

(For example: Were the products and services comprehensive, and complete? Did the contractor meet the needs of customer, performed successfully within contract constraints, and accommodate changing requirements?)

2. UNDERSTANDING OF REQUIREMENTS:

(For example: Did the contractor show an understanding of the scope of the requirements and an appreciation of the complexity of the requirements? And did the contractor effectively identify flaws, inconsistencies and other inaccuracies in your technical direction?)

3. EXECUTION OF REQUIREMENTS:

(For example: Did the contractor demonstrate the ability to plan, manage and execute Agile and/or Waterfall methodologies and practices?)

TIMELINESS OF PERFORMANCE (QUALITY OF PRODUCT OR SERVICE)

4. EFFECTIVE AND EFFICIENT USE OF RESOURCES:

(For example: Was the contractor able to obtain in a timely manner the amount and type of personnel resources required to support the project, effectively train personnel to perform the work, and maintain the required workforce throughout the term of the contract?)

5. TIMELINESS OF PERFORMANCE:

(For example: Was the contractor successful in planning and proposing realistic schedules, monitoring performance, completing work on time, and implementing corrections/changes in a timely manner?)

CUSTOMER SATISFACTION AND CONTRACTOR BEHAVIOR/COMMUNICATION

6. CUSTOMER SATISFACTION:

(For example: Was the contractor committed to customer satisfaction? Was the customer satisfied with the final product or service?)

7. BUSINESS BEHAVIOR:

(For example: Was the contractor reasonable and cooperative at the corporate and program levels in response to changes in technical direction? Did the contractor’s personnel conduct themselves in a professional manner?)

8. COMMUNICATION:

(For example: Did the contractor work and communicate well with contracting officers, contracting officer's representatives, end users, other contractors, subcontractors, and inhouse staff?)

9. ISSUE/PROBLEM RESOLUTION:

(For example: Was the contractor able to identify problems as they occurred and suggest alternative approaches to problems. Did the contractor display initiative and innovative approaches to solve issues/problems?)

COST CONTROLS

10. COST CONTROLS:

(For example: Was the contractor successful in planning and proposing realistic costs, monitoring performance, operating at or below budget, and implementing corrections/changes in a cost-effective manner?)

RECOMMENDATION

PLEASE ANSWER “Yes” or “No”, as appropriate

11. GIVEN THE CHOICE, WOULD YOU DO BUSINESS WITH THIS CONTRACTOR AGAIN?

ADDITIONAL COMMENT FORM

Please provide any additional comments regarding your performance element ratings in the space below.