26RE005_Attachment 1_PWS_100825.pdf

CONTROLLED UNCLASSIFIED INFORMATION (CUI)

SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104

PERFORMANCE WORK STATEMENT(PWS)

Student Transportation Services (STS)

Fort. Campbell Community Schools-DoDEA Americas-Southeast District

08 October 2025

Department of Defense Education Activity

4800 Mark Center Drive

Alexandria, VA 22350

1. Introduction

1.1 The Department of Defense Education Activity (DoDEA), as one of only two federally operated school systems, is responsible for planning, directing, coordinating, and managing pre-kindergarten through 12th grade educational programs on behalf of the Department of Defense (DoD). DoDEA is globally positioned, operating 161 accredited schools in 9 districts located in 11 foreign countries, 7 states, Guam, and Puerto Rico.

DoDEA employs about 14,000 employees who serve over 67,000 children of active-duty military and DoD civilian families. DoDEA is committed to ensuring that all school-aged children of military families are provided a world-class education that prepares them for post-secondary education and/or career success and to be leading contributors in their communities as well as in our 21st century globalized society.

DoDEA operates as a field activity of the Office of the Secretary of Defense (Personnel and

Readiness). It is headed by a director who oversees all agency functions from DoDEA headquarters in Alexandria, Virginia. DoDEA's schools are divided into 3 geographic areas:

Europe, the Pacific, and the Americas.

1.2 The purpose of the contract is to provide student transportation services. Safety is the highest priority entrusted to the Contractor under this contract. The Contractor shall perform all services in a safe, prudent, and professional manner accepting full and sole responsibility for the prompt and proper delivery of services and maintain good order of passengers in accordance with this PWS.

Transportation services for students must be completed in the safest and most efficient manner possible following DoDEA, all Federal/State laws and military installation regulations.

1.3 The Contractor shall provide all vehicles, equipment, and personnel including, but not limited to, Drivers, Safety Aides, Safety Attendants, Contract Manager, Alternate Contract Manager, Office

Assistants, Supervision, services, supplies, and/or equipment necessary to perform student transportation services at the School Complex. Contracted services shall comply with DoDEA and

Federal/State requirements for student transportation.

2 Requirements (Objectives)

2.1 Objective 1: Student Transportation Services Program Management and Operations.

The Contractor shall have oversight of daily student transportation operations and program management.

2.1.1 Task One - Contract Management:

2.1.1.1 The Contractor shall establish clear organizational lines of authority and responsibility to ensure effective management of the resources assigned to the requirement. The Contractor shall appoint a Primary and an Alternate Contract Manager (CM) responsible for performing work at each location. The contractor shall notify the Contracting Officer Representative (COR) in writing of the appointments within 5 business days of contract award or prior to any replacement personnel assuming these duties. The Primary and/or Alternate Contract Manager shall be responsible for providing oversight over student transportation services at each location, maintaining compliance with contractual terms and conditions, and addressing any issues that arise promptly.

The Contractor shall submit the following deliverables outlined throughout the PWS and in

PWS Section 7:

https://www.dodea.edu/aboutDoDEA/Thomas_Brady.cfm https://www.dodea.edu/Europe/index.cfm https://www.dodea.edu/Pacific/index.cfm https://www.dodea.edu/Americas/index.cfm

• School Bus Inventory List

• Daily Commute School Bus Routes and Schedules

• Special Needs School Bus Routes and Schedules

• Special Needs Transportation Request Form

• Student Bus and Route Assignment List

• Student Ridership Count Report

• Late School Bus Report

• Student Misbehavior Report

• School Bus Trip Confirmation

• School Bus Trip Report

• Accident or Incident Report

• Contract Manager/Alternate Designation Report

• Contract Personnel Report

• Employee Training Report

• Completed Government Background Check Forms

• Invoice Report

• Invoices

• Miscellaneous o Commercial General Liability Insurance o Vehicle Maintenance and Safety Inspection(s) o Vehicle Security Inspections o Driver’s License(s) with the appropriate class and, if necessary, a current passenger transportation license o First Aid/CPR/AED Training Certificate(s) o Annual and as Requested Criminal History Background Check Report o Installation Records Check(s) o Quality Control Plan o Safe Haven List for each route

2.1.1.2 The contractor shall appoint a Primary and an Alternate Contract Manager responsible for performing work at each location. The contractor shall notify the

COR in writing of any change to the appointments within five business days of contract award or prior to any replacement personnel assuming these duties.

2.1.1.2.1 The primary or alternate contract manager shall be located within 50 miles of the installation when school is in session and must be able to attend face-to-face meetings as required.

2.1.1.2.2 The Contract Manager and Alternate shall speak, read, and write the

English when communicating with the COR, Contract Specialist, and

Contracting Officer.

2.1.1.2.3 The contract manager or alternate(s) shall have full authority to act and make immediate decisions for the contractor on all matters relating to the daily operations of this contract. The primary contract manager shall have experience in program management, supervision, and transportation management.

2.1.1.2.4 The COR must be able to contact either the Primary or Alternate Contract

Manager at any time, 24 hours a day, regarding emergencies, severe weather notification, or other similar urgent non-routine matters. The primary or alternate contract manager must be able to respond to any emergency requirements within 30 minutes. Upon initial call, the Primary or Alternate Contract Manager has 30 minutes to arrive at a designated location by the COR to assist, as necessary. The Contract Manager shall have full authority to make immediate decisions on behalf of the

Contractor for all emergency-related situations that occur under this contract.

2.1.1.2.5 The Primary or Alternate Contract Manager must be available to monitor bus loading and unloading zones 2 days per week minimum to ensure compliance efforts are made with the contract and any potential subcontractors.

2.1.2 Task Two - Student Transportation Route Establishment and TMS Management: The

Contractor shall collaborate with the COR on the development of bus schedules, routes, bus stops and safe havens based on government provided ridership information (housing area address, school assignment, grade and special needs designation).

2.1.2.1 Student Transportation Management System (TMS) or equivalent - The contractor shall provide transportation office support and customer service.

2.1.2.2 The Contractor shall:

• Register students for bus ridership within two business days in TMS by following all DoD regulations, instructions, and policies.

• Contractors can speak directly to the school if the COR is unavailable regarding the following events: status of a bus, student location, and authorized pick up.

• School personnel specifically identified by the COR in writing may speak directly to the Contractor regarding the status of a bus, student location, and authorized pick-up, if the COR is unavailable. School personnel have no authority to make any commitments or changes to the contract nor in any way direct the contractor or its subcontractors. The specified school personnel will inform the COR immediately by email of the topic of discussion with the Contractor and any actions taken. The record of these conversations shall be made a part of the COR’s official record for this contract.

• The contractor will inform the COR of anything discussed with the school administration.

• Provide professional customer service for problems related to Student

Transportation Services to all STO Personnel and stakeholders.

• Notify the COR of any events that cause route delays by telephone immediately and by email within 30 minutes.

• Enter and maintain students’ stops, routes, etc. information in the government database (TMS) or other method requested by the COR.

• Enter and update Student Misbehavior Reports (Technical Exhibit 2) into TMS and provide it to the COR and School administration

(Secretary/Principal/Assistant Principal/Administrative Office) as soon as they are received.

• In accordance with (IAW) state law, coordinate bus evacuation drills for all bus riders.

• Assist with route/run assessments.

2.1.2.2 The Contractor shall not:

2.1.2.2.1 Register students who are not authorized to ride without approval from the COR.

2.1.2.2.2 Allow students to change buses without written notification and approval from the

COR.

2.1.2.2.3 Allow students to get off at bus stops they are not assigned to without approval from authorized personnel, i.e., COR, School Administrator, etc.

2.1.2.3 Route Establishment Standards:

2.1.2.3.1 Route Schedules: General information and requirements for each Route schedule are provided on the Route Sheets. The COR shall provide the

Contractor with actual route sheets with Bus stops when services are ordered, and as necessary. All routes and bus stops are subject to review and revision based on changes in student enrollment and/or ridership.

2.1.2.3.2 Routes: The elapsed time between the first pick up and school drop off, as well as school pick up to the last drop off, shall not exceed 60 minutes in normal instances.

Any route longer than 60 minutes requires a request to be submitted by the

Contractor to the COR and District Transportation Supervisor (DTS) for review and approval.

2.1.2.3.2.1 For Regularly Scheduled AM Routes. Vehicles shall arrive at their designated school no earlier than 30 minutes, and no later than 10 minutes, prior to the Morning Bell Time.

2.1.2.3.2.2 For Regularly Scheduled PM Routes. Vehicles shall arrive at their designated schools no earlier than 30 minutes and 15 minutes before the Dismissal Bell Time.

2.1.2.3.3 The Contractor shall ensure transportation does not depart from bus stops or school loading zones prior to the designated time on the route sheet, except for safety or security reasons, and/or as approved by the COR.

2.1.2.3.4 Ridership population will be provided to the Contractor before each task order is issued.

2.1.2.3.5 School bus routes shall be optimized to minimize student ride time and provide the highest passenger ridership possible.

2.1.2.3.6 The Contractor shall continually assess the school bus routes and provide recommended safe and efficient route structure changes for the COR’s approval when schedules cannot be adhered to on a consistent basis.

2.1.2.3.7 Safe Havens:

Identify all suitable Safe Havens along each route.

Safe Haven is defined as a place that will generally afford at least fifteen minutes of cover or concealment until first responders arrive. The concept is to seek cover or concealment by taking shelter in a public place among other people who are present and may deter the threat of attack or to stay safe until it is safe to resume bus movement.

Safe haven locations should afford a safe bus parking area in case the students remain on the bus at the safe haven location.

2.1.3 Task Three: Short Term & Long-Term Schedule Adjustments

The Contractor shall accommodate any short-term and long-term adjustments in scheduling to include, but not limited to, late morning runs for delayed openings or early releases.

2.1.3.1 Short – Term Adjustments Standards:

2.1.3.1.1 Unscheduled School Day Schedule Changes

2.1.3.1.1.1 The Contractor shall have vehicles at the school(s) or inspection point and ready for services within two (2) hours of notification by the COR. The COR shall confirm the location to the Contractor.

2.1.3.1.1.2 The Contractor shall incorporate any variances in scheduling to include, but not limited to, late morning runs for delayed openings, early releases for inclement weather, and midday runs for school “half days.”

2.1.3.1.2 Unscheduled School Day Cancellation

2.1.3.1.2.1 The Government will notify the Contract Manager if there is an unexpected school cancellation. If the Government notifies the contractor 12 hours before the first run of the canceled school day, then the contractor will not charge the Government for services not required.

2.1.3.1.2.2 If the Government notifies the Contractor at least six (6) hours, but not more than 12 hours before the first run of the canceled day, then the Contractor will receive full consideration for the morning runs only.

2.1.3.1.2.3 If the Government does not notify the Contractor less than six (6) hours before the first run of the canceled school day, then the Contractor receives full consideration for all runs not required.

2.1.3.1.3 Curricular and Co-Curricular Trips may be cancelled within two (2) hours of the trip departure or rescheduled at a time identified by the COR, with no additional cost to the government.

2.1.3.1.4 Long Term Adjustment Standards

2.1.3.1.4.1 The Contractor shall implement long-term route schedule adjustments within two (2) business days of receipt of a route change request from the COR.

2.1.4 Task Four Student Passenger Identification and Student Passenger Management

2.1.4.1 Drivers shall verify that only authorized persons are boarding the buses by checking student bus passes or the TMS passenger lists. If a student does not present his/her pass and is not on the passenger list, drivers will allow student to board the bus and shall complete a School Bus Student Misbehavior Report (Technical Exhibit 2), and submit it to the COR. A Student Misbehavior Report shall be completed and submitted by the end of the business day for the morning run and by 10:00 a.m. the next business day for an afternoon run.

2.1.4.2 Passenger Identification Standard:

2.1.4.2.1 The Contractor shall implement procedures to visually identify elementary school bus riders to ensure student passengers board their assigned school bus.

2.1.4.2.2 If the student does not have a DoDEA issued bus pass and is not on the passenger list, then the driver shall complete a School Bus Student Misbehavior Report

(Technical Exhibit 2), and submit it to the COR. A Student Misbehavior Report shall be completed and submitted by the end of the business day for the morning run and by 10:00 the next business day for an afternoon run.

2.1.4.2.3 Drivers shall refuse entry onto the bus of any adult who is not a DoDEA official, a military/installation police officer, safety attendant, and/or safety aide, or who has not been specifically authorized by the Contracting Officer or COR.

2.1.4.2.4 When the Contracting Officer or COR authorizes an adult to ride on a bus route, the COR will provide the adult’s identity to the Contract Manager two (2) hours prior to the start of the run. If an adult tries to board a bus without a DoDEA without COR authorization, then the driver shall notify the safety attendant or safety aide as applicable, and the Contract Manager. If the adult refuses to disembark from the bus, or otherwise becomes threatening, then the driver shall immediately call installation police for assistance. In no case shall the driver continue the route with the unauthorized adult on board.

2.1.4.3 Student Passenger Management

2.1.4.3.1 The Contractor shall pick up and discharge student passengers only at their designated school bus stop at the times specified on the bus route schedule. If no safety attendant or safety aide is assigned, the school bus driver shall verify that student passengers boarding the school are authorized and assigned to the school bus route.

2.1.4.3.2 The Contractor shall release certain younger students identified by the COR, IAW the installation’s Child Supervision Policy, only to school staff officials, the parents or designated care giver. In the event the parent or designated care giver is not present at the school bus stop, the school bus driver shall immediately notify the dispatcher who shall contact the COR for instructions.

2.1.4.3.3 School-related items (e.g., sports equipment, musical instruments, science projects) that need to be transported on the bus and are considered to be a safety or security hazard by the driver or safety attendant, must be stowed in the seat behind the driver or any other area that the driver or safety attendant deems appropriate.

2.1.5 Task Five: Opening Day/Week and School Open Houses

2.1.5.1 The Contractor shall participate in the DoDEA Americas/Southeast District Opening

Day/Week Student Transportation procedures in coordination with the COR or designated representative.

2.1.5.2 The Contractor shall participate in all schools’ Open Houses and provide a school bus orientation for parents and guardians in coordination with the COR or designated representative.

2.1.6 Task Six: Communications Capabilities. The Contractor shall meet the following communication standards:

2.1.6.1 The Contractor shall equip drivers with the capability for reliable, mobile, two-way, hands-free, intelligible voice communications between the Contractor’s local site-level supervisor and other Contractor and designated DoDEA officials as deemed required.

2.1.6.2 The equipment should be self-contained, portable, self-powered and requiring no external connection to vehicles so that it can be used by drivers and applicable on any route or run.

2.1.6.3 The Contractor shall be fully responsible for implementing, operating, maintaining, evaluating, and sustaining communications capabilities, including provision of all equipment and service carriers.

2.2 Objective 2. Daily Commute Student Transportation – The Contractor shall transport students and other authorized individuals to and from designated schools and assigned bus stops before the start of and at the completion of the students’ school day.

2.2.1 Task One: Daily Commute Student Transportation Service-Passengers are to be picked up and dropped off at their designated locations at the times specified on route schedules. The driver shall receive the student at the pick-up point and assist the student while boarding. Drivers shall perform all stops/runs on the route schedule unless directed otherwise by the COR.

2.2.1.1 Student Transportation Standards

2.2.1.1.1 The Contractor shall maintain two-way communications with all bus drivers during transportation of students on this contract. Communication shall be available 30 minutes prior and 60 minutes after any scheduled run.

2.2.1.1.2 In the event of a delay of 15 minutes or longer in completing a run, the Contractor shall promptly notify the COR of the vehicle status. The Contractor shall then take appropriate corrective action to resolve the issue, if feasible, within sixty (60) minutes of notification at no additional cost to the Government. Any unforeseeable circumstances, such as natural disasters, shall be excusable at the discretion of the

Contracting Officer. Vehicles shall not arrive at any authorized stop later than the scheduled time or more than 10 minutes before the scheduled time. The vehicle should not depart an authorized stop prior to the scheduled time.

2.2.1.1.3 Drivers shall use only the curbside entrance door to the passenger compartment for passengers to enter or exit the vehicle except when an emergency exit is necessary.

2.2.1.1.4 Drivers shall not use hazardous actions, such as violent braking or acceleration, to gain the attention of, or control over, the passengers.

2.2.1.1.5 The Contractor shall not move passengers from one vehicle to another during a run, except when authorized by the COR when providing a replacement vehicle or when instructed to do so by the COR.

2.2.1.1.6 Drivers shall not back up a vehicle without an adult Ground Guide during the run when students are on board (except in an emergency) and shall not back up the vehicle without an adult Ground Guide in the school’s loading/unloading zone.

2.2.1.1.7 During a run, when a vehicle becomes disabled or is delayed because of an accident, the driver shall contact the Contract Manager who shall obtain permission from the COR prior to releasing students to parents or designated authorized individuals that walk or drive to the vehicle’s location. If such release is approved, the Driver shall verify a parent’s or authorized person’s identification card prior to releasing a student to a parent or a designated individual.

2.2.1.1.8 Drivers shall thoroughly inspect the passenger compartment immediately after the last stop of each run to ensure no passengers remain in the vehicle. If any passenger remains on a vehicle at the completion of a service, the driver shall immediately notify the Contract Manager who will immediately contact the COR. The passenger(s) shall be safely transported to the location specified by the COR as soon as possible.

2.2.1.1.9 Drivers shall check for lost and found articles. Any articles left behind by passengers shall be tagged to identify the vehicle route, run and date found and be held at the bus transportation office. The Contractor shall notify the COR the next business day.

2.2.1.1.10 Ensure all routes are performed as described in the route sheet.

2.2.1.1.11 Buses shall not depart from any bus stop before the route sheet departure time.

2.2.1.1.12 The Contractor shall schedule bus transportation to arrive at all schools no later than ten (10) minutes prior to scheduled school breakfast starting time if applicable. School buses shall be in place and ready to load students 15 minutes before scheduled school dismissal.

2.2.1.2 Student Transportation Inbound Standards:

2.2.1.2.1 The driver and/or safety attendant shall pick up certain younger students identified by the COR; IAW the installation’s Child Supervision Policy, when a parent or designated person is present at the designated stop. The parent or designated person must conduct a hand-to-hand transfer of the student to the driver or safety attendant.

In the event the sponsor, parent or designated person is not present at the bus stop and the student’s age is below the required age IAW the installation’s Child

Supervisory Policy, the school bus driver shall immediately notify the Contract

Manager. The Contract Manager shall contact the COR. An Incident Report

(Paragraph 3.5.2.1) shall be completed and submitted by the end of the business day for a morning run.

2.2.1.2.2 Students shall not be unloaded at school before the scheduled time unless approved by the COR.

2.2.1.2.3 At the school(s), drivers shall wait with their vehicles and passengers until a member of the school staff is available to take charge of the passengers.

2.2.1.2.4 If a staff member is not present within five (5) minutes of the vehicle's arrival time

(or scheduled arrival time, whichever is later) at the school, the driver shall immediately notify the Contract Manager, who shall contact the COR for instructions.

2.2.1.3 Student Transportation Outbound Standards:

2.2.1.3.1 Buses shall be in place and ready to load students 15 minutes before scheduled school dismissal.

2.2.1.3.2 The driver and/or safety attendant shall release certain younger students identified by the COR; IAW the installation’s Child Supervision Policy; only when a parent or designated person is present at the designated stop. The safety attendant must conduct a hand-to-hand transfer of the student to the parent.

2.2.1.3.3 In the event the sponsor, parent or guardian is not present within five (5) minutes of the school bus scheduled arrival time, and the student’s age is below the required age IAW the installation’s Child Supervisory Policy, the school bus driver shall immediately notify the Contract Manager. The Contract Manager shall contact the

COR for instructions. The school bus driver shall take the student(s) to the location specified by the COR.

2.2.2 Task Two: Daily Commute Safety Attendants

The Contractor shall ensure the safety and well-being of all students during transportation as safety is the highest priority. The Contractor shall provide safety attendants for runs as ordered by the COR to assist small students (Pre-K through-2nd grade) in entering and exiting the vehicle and riding safely as needed. Attendants shall work closely with drivers, forming a professional, mutually supportive relationship. Attendants operate independently of drivers and their presence on the bus does not relieve the driver of any responsibilities or duties specified within the school transportation contract. Drivers continue to be responsible for the bus’s safe operation. If no safety attendant is assigned, the driver shall assume the following responsibilities of the attendant. safety attendants shall:

2.2.2.1.1 Have primary responsibility for the students (Pre-K-2nd grade) to whom they are assigned, with secondary responsibility for the remainder of the bus passengers.

2.2.2.1.2 Assist student passengers in boarding and disembarking safely, and in securely fastening seat belts, Child Safety Restraint System (CSRS), and/or specialized equipment when specified by the COR or required under state and federal law.

2.2.2.1.3 Ensure students remain seated with securely fastened seat belts, CSRS (if applicable).

2.2.2.1.4 Attendants shall be over the age of 18 and ride in the passenger compartment with students.

2.2.2.1.5 Communicate with passengers to encourage safe student behavior and intervene whenever there is a serious or life-threatening situation.

2.2.2.1.6 Ride in the passenger compartment with students and communicate in English using positive words in a respectful tone to encourage safe student behavior.

2.2.2.1.7 Ensure students disembark the vehicle at their proper stops and assist the driver in ensuring there are no passengers or student personal articles/items remaining in the vehicle at the end of the run.

2.2.2.1.8 For inbound runs (home-to-school), release students only to the school staff at the loading zone.

2.2.2.1.9 For outbound runs (school-to-home), ensure students disembark the vehicle at their proper stops.

2.2.2.1.10 During the outbound runs, do not release certain younger students (as identified by the COR IAW the installation’s Child Supervision Policy) from the vehicle without the parent or designated caregiver present to take charge of the child.

2.2.2.1.11 In the event the parent or caregiver is not at the stop within 5 minutes of the vehicle’s arrival or scheduled arrival, whichever is later, the bus driver will notify the contract manager who shall notify the COR for instructions. The bus driver will wait for a response from the contract manager before continuing the bus route.

2.2.2.1.12 In the event of an accident or incident, assess each passenger for injuries and provide first aid and/or Cardiopulmonary Resuscitation (CPR) to passengers as required until either emergency rescue personnel arrive on the scene; and take control of the situation until the vehicle reaches a medical facility.

2.2.2.1.13 Assist driver in correcting observed unsafe actions by students, especially to prevent an accident or injury, and to assist the driver, if requested, to restore good order and discipline when unruly student behavior interferes with the driver's ability to operate the bus safely. In such cases, the safety attendant/safety aide may assist the driver in preparing the School Bus Student Misbehavior Report

(Technical Exhibit 2), but the driver shall remain responsible for reporting the incident.

The school bus driver shall stop the school bus on the side of the road, if the student passengers are making excessive noise or standing while the school bus is in motion. The school bus driver shall immediately notify the dispatcher who shall contact the COR for instructions.

Contractor personnel shall not engage in any physical contact with students, except as required for reasons of safety, first aid or CPR.

2.2.2.1.14 Participate in school bus safety training and evacuation drills.

2.2.2.1.15 Conduct enroute surveillance detection and report any suspicious activity through the program manager to COR.

2.2.2.1.16 Will observe, assist with and react to emergencies, security concerns, and unusual or suspicious activities and:

2.2.2.1.16.1 Attempt to control the situation, directing students or authorized passengers to different seats on the school bus.

2.2.2.1.16.2 Direct unauthorized passengers to leave the school bus.

2.2.2.1.16.3 Direct the bus driver to safe havens or other locations that can provide refuge for students.

2.2.2.1.16.4 Provide first aid or CPR if necessary.

2.2.2.1.16.5 Contact law enforcement, fire, or medical services, as necessary.

2.2.2.1.16.6 Correct on-the-spot unsafe actions by students to prevent accidents or injuries and inform the driver of the facts and circumstances.

2.2.2.1.16.7 Contact Contract Manager who will immediately contact the COR.

2.2.2.1.17 Unusual and suspicious activities include:

▪ Surveillance of the school bus and passengers.

▪ Unauthorized person(s) attempting to gain access to the school bus.

2.2.2.1.18 Emergencies involving:

▪ Assault, hostile behavior, or other disturbance on the school bus causing injury to the passenger(s) (to include unruly student behavior interfering with school bus operations).

▪ Vehicle accidents causing injuries requiring immediate help from first responders (police, medical, etc.)

2.2.2.1.19 Fire onboard the school bus.

2.2.2.1.20 Students or authorized passengers in distress due to health or medical emergencies.

2.2.2.1.21 Security concerns, such as:

▪ Hijacking of the school bus or hostage-taking of passenger(s).

▪ Unauthorized persons that boarded the school bus and refused to leave.

▪ Gunfire directed towards or in the immediate vicinity of the school bus.

2.2.2.1.22 Civil disturbances to include:

▪ Throwing rocks, bottles, or other objects toward the school bus or passengers at school bus stops.

▪ Person(s) or other vehicle(s) impeding or disrupting school bus operations; or attempting to force the school bus from the road.

2.3 Objective 3. Special Needs Related Transportation (SPED) Requirements-Special Needs

(SPED) Transportation requires unique skill sets and resources to transport students with special needs safely to and from designated locations. Transport students and other authorized individuals to and from their designated schools and assigned bus stops before the start of, and at the completion of, the students’ school day during the regular school year (SY) and the extended school year (ESY) in a safe and efficient manner. Special needs transportation will mandate the use of a safety aide.

SPED-related transportation services shall be provided to students with an Individual Education

Plan (IEP) for the purpose of providing transportation to and from locations where the special education and related services are provided. Transportation may include using specialized equipment, including special or adapted buses, lifts, and ramps needed to transport children with disabilities. Alternate learning locations may include, but limited to, facilities to assist a child with a disability to benefit from special education under the child’s IEP for which the school does not have the resources to support on-site.

ESY supports identified students requiring additional educational services. This service is only required when there are students enrolled in the ESY program. If there are no students enrolled, the ESY program will not be scheduled. When required, the COR will notify the Contractor 30 days in advance of scheduling ESY student transportation services and the Contractor shall transport ESY students for approximately six (6) weeks starting mid-June until the end of July between 0800 and 1200 hours.

2.3.1 Task One: SPED Daily Commute Transportation Services: Passengers are to be picked up and dropped off at their designated locations at the times specified on route schedules.

The driver shall receive the student at the pick-up point and the safety aide will assist the student while boarding/disembarking, if necessary. Drivers shall perform all stops/runs on the route schedule unless directed otherwise by the COR.

2.3.1.1 The Contractor may utilize double runs as the schedule permits to minimize costs to the

Government.

2.3.1.2 SPED Student Transportation Standard:

2.3.1.2.1 When a student requires special needs transportation, the Contractor will receive a written request from the COR. The Special Needs Transportation

Request Form will contain pertinent details required for the student. NLT two

(2) business days from receipt of the request, the Contractor will contact parents to schedule transportation, complete the request form and return to the

2.3.1.2.2 The Contractor shall maintain two-way communications with all bus drivers during transportation of students on this contract. Communication shall be available 30 minutes prior and 60 minutes after any scheduled run.

2.3.1.2.3 In the event of a delay of 15 minutes or longer in completing a run, the

Contractor shall promptly notify the COR of the vehicle status. The Contractor shall then take appropriate corrective action to resolve the issue, if feasible, within sixty (60) minutes of notification at no additional cost to the

Government. Any unforeseeable circumstances, such as natural disasters, be excusable at the discretion of the Contracting Officer. Vehicles shall not arrive at any authorized stop later than the scheduled time or more than 10 minutes before the scheduled time. The vehicle should not depart an authorized stop prior to the scheduled time.

2.3.1.2.4 Drivers shall use only the curbside entrance door to the passenger compartment for passengers to enter or exit the vehicle except when an emergency exit is necessary.

2.3.1.2.5 Drivers shall not use hazardous actions, such as violent braking or acceleration, to gain the attention of, or control over, the passengers.

2.3.1.2.6 The Contractor shall not move passengers from one vehicle to another during a run, except when authorized by the COR when providing a replacement vehicle or when instructed to do so by the COR.

2.3.1.2.7 Drivers shall not back up a vehicle without an adult Ground Guide during the run when students are on board (except in an emergency) and shall not back up the vehicle without an adult Ground Guide in the school’s loading/unloading zone.

2.3.1.2.8 During a run, when a vehicle becomes disabled or is delayed because of an accident, the Driver shall contact the Contract Manager who shall obtain permission from the COR prior to releasing students to parents or designated authorized individuals that walk or drive to the vehicle’s location. If such release is approved, the Driver shall verify a parent’s or authorized person’s identification card prior to releasing a student to a parent or a designated individual.

2.3.1.2.9 Drivers shall thoroughly inspect the passenger compartment immediately after the last stop of each run to ensure no passengers remain in the vehicle. If any passenger remains on a vehicle at the completion of a service, the driver shall immediately notify the Contract Manager who will immediately contact the

COR. The passenger(s) shall be safely transported to the location specified by the COR as soon as possible.

2.3.1.2.10 Drivers shall check for lost and found articles. Any articles left behind by passengers shall be tagged to identify the vehicle route, run and date found and be delivered to the COR on the next business day.

2.3.1.2.11 Ensure all routes are performed as described in the route sheet.

2.3.1.2.12 Buses shall not depart from any bus stop before the route sheet departure time.

2.3.1.2.13 The Contractor shall schedule bus transportation to arrive at all schools no later than ten (10) minutes prior to scheduled school breakfast starting time if applicable. School buses shall be in place and ready to load students 15 minutes before scheduled school dismissal.

2.3.1.3 SPED Commute Student Transportation Inbound Standards:

2.3.1.3.1 Students shall not be unloaded at school before the scheduled time unless approved by the COR.

2.3.1.3.2 At the school(s), drivers shall wait with their vehicles and passengers until a member of the school staff is available to take charge of the passengers.

2.3.1.3.3 If a staff member is not present within five (5) minutes of the vehicle's arrival time (or scheduled arrival time, whichever is later) at the school, the driver shall immediately notify the Contract Manager, who shall contact the COR for instructions.

2.3.1.4 SPED Commute Student Transportation Outbound Standards:

2.3.1.4.1 Buses shall be in place and ready to load students 15 minutes before scheduled school dismissal.

2.3.1.4.2 The driver and/or safety aide/safety attendant shall release certain younger students identified by the COR; IAW the installation’s Child Supervision

Policy; only when a parent or designated person is present at the designated stop. In the event the sponsor, parent or guardian is not present within five (5) minutes of the school bus scheduled arrival time, and the student’s request specifies “Parent at Curb" or the student’s age is below the required age in accordance with the installation’s Child Supervisory Policy, the school bus driver shall immediately notify the Contract Manager. The Contract Manager shall contact the COR for instructions. The school bus driver shall take the student(s) to the location specified by the COR.

2.3.2 Task Two: SPED Commute Safety Aides: The Contractor shall provide a safety aide whenever required by a student’s IEP or DoDEA 504 Plan to assist special needs students in entering and exiting the vehicle and riding safely. Aides shall work closely with drivers, forming a professional, mutually supportive relationship. Aides operate independently of drivers and their presence on the bus does not relieve the driver of any responsibilities or duties specified within the school transportation contract. Drivers continue to be responsible for the bus’s safe operation. The safety aide shall:

2.3.2.1 Have primary responsibility for all special needs students on the bus, excluding any student(s) assigned a one-on-one safety aide. One-on-one safety aides’ primary responsibility is for the student they are assigned.

2.3.2.2 Aides shall be over the age of 18 and ride in the passenger compartment with students.

Aides shall communicate in English using positive words in a respectful tone to encourage safe student behavior and to intervene whenever there is a serious or life-threatening situation.

2.3.2.3 Be positioned on the bus in a location that will provide effective oversight of the students. This location may vary from trip-to-trip, depending on the time of day and passenger needs.

2.3.2.4 Assist driver in reporting passenger misconduct on a School Bus Misbehavior Report

(Technical Exhibit 2) for the driver to provide to the COR. A student misbehavior report shall be completed and handed in by the end of the business day for the morning run and by 10:00 the next business day for an afternoon run. The Contractor shall provide the report to the School Administrator POC or COR.

2.3.2.5 Be CPR/AED and First Aid Certified for the age group of the students they are transporting.

2.3.2.6 Participate in school bus safety training and evacuation drills.

2.3.2.7 Assist passengers requiring assistance in boarding and disembarking vehicles.

2.3.2.8 Adhere to the procedures for passenger boarding, use of safety belts, special passenger seating, and safe vehicle operation.

2.3.2.9 Install and/or secure the Contractor provided Child Safety Restraint System (CSRS) and wheelchairs in accordance with the manufacturer’s stipulated procedures on vehicles transporting Pre-K and/or students requiring special transportation. (Note:

CSRS includes car/booster seats and harnesses). DoDEA requires seat belts on all

Special Education buses but not on the non- SPED daily commute buses, unless required by law.

2.3.2.10 Ensure passengers are picked up and discharged at their designated stop locations.

2.3.2.11 In NO EVENT shall a passenger be allowed to exit a vehicle except at their authorized bus stop unless otherwise authorized in writing by the COR or KO, or in an emergency.

2.3.2.12 The driver and/or safety aide shall pick up curb-to-curb students and certain younger students identified by the COR (IAW the installation’s Child Supervision Policy) when a parent or designated person is present at the designated stop. The parent or designated person must conduct a hand-to-hand transfer of the student to the driver or safety aide.

In the event the sponsor, parent or designated person is not present at the bus stop and the student is authorized curb-to-curb or the student’s age is below the required age

IAW the installation’s Child Supervisory Policy, the school bus driver shall immediately notify the Contract Manager. The Contract Manager shall contact the

COR. An Incident Report (Paragraph 3.5.2.1) shall be completed and submitted by the end of the business day for a morning run.

2.3.2.13 When curb-to-curb service is authorized, release these passengers only when a parent or designated person is present at the designated stop. Release these passengers only when a parent or designated person is present. In the event this person is not present within five minutes of the vehicle's arrival (or scheduled arrival, whichever is later) at the designated stop, the Driver shall immediately notify the Contract Manager. The

Contract Manager shall then contact the COR for instructions. The Driver shall take the passenger(s) to the location specified by the COR.

2.3.2.14 If curb-to-curb is not authorized, do not release certain younger students (as identified by the COR IAW the installation’s Child Supervision Policy) from the vehicle without the parent or designated caregiver present to take charge of the child.

2.3.3 Task 3 Special Needs Transition School Trips: Special needs transition school trips are a coordinated set of activities for a child with a disability that is designed to be within a results-oriented process, that is focused on improving the academic and functional achievement of the child with a disability to facilitate the child’s movement from school to postschool activities, including post-secondary education, vocational education, integrated employment (including supported employment), continuing and adult education, adult services, independent living, or community participation, and is based on the individual child’s needs, taking into account the child’s strengths, preferences, and interests and includes instruction, related services, community experiences, the development of employment and other post-school adult living objectives, and when appropriate, acquisition of daily living skills and functional vocational evaluation.

2.3.3.1 The Contractor shall provide bus transportation services to/from designated job and training locations, on the installation, as established by CSC and documented in the IEP/ the student’s Individual Transition Plan (ITP). All authorized transportation services should be in accordance with the SPED Secondary Transition Program (STP).

2.3.3.1.1 A safety aide is required for all special needs school trips and shall meet all of the requirements in paragraph 2.3.2.

2.3.3.1.2 Special Needs Transition School Trip Standards: The Contractor shall adhere to the Special Needs Transportation Standards (paragraph 2.3.1.2) and the

Curricular and Co-Curricular Standards (paragraph 2.2.4.10).

2.4 Objective 4. Scheduled Curricular and Co-Curricular Transportation

The COR will provide the Contractor with a written work order request to include a complete description of the curricular/co-curricular/activity school bus transportation services to be performed no later than ten (10) business days prior to the requested departure date. The

Contractor will schedule and send a trip confirmation to the COR within five (5) business days from the receipt of the request.

The Contractor shall perform curricular/co-curricular/activity school bus transportation services for any 24- hour period, including Saturday, Sunday and holidays.

The Contractor shall provide a “School Bus Trip Report” for completed curricular, co-curricular, and activity school bus transportation services (paragraph 2.1.1.10).

2.4.1 Task One: Scheduled Curricular On-Installation: (e.g., physical education class, etc.) The Contractor shall transport students and other authorized individuals between schools and their designated on-installation site (round trip) as described in the schedule the COR provided.

2.4.2 Task Two: Scheduled Curricular Off-Installation: (e.g., physical education class, etc.) The Contractor shall transport students and other authorized individuals between schools and their designated off-installation site (round trip) as described in the schedule the COR provided.

2.4.3 Task Three Scheduled Co-Curricular On-Installation: (e.g., athletic competitions, sports practices, etc.). The Contractor shall transport students and other authorized individuals between schools and their designated on-installation site

(round trip) as described in the schedule the COR provided.

2.4.4 Task Four Scheduled Co-Curricular Off-Installation: (e.g., athletic competitions, sports practices, etc.). The Contractor shall transport students and other authorized individuals between schools and their designated off-installation

(round trip) site as described in the schedule the COR provided.

2.4.4.1 Overnight Trips: Some off-installation co-curricular trips will require a rest period or overnight stay(s) for the driver.

2.4.5 Task Five Commute Area Activity: The contractor shall provide authorized transportation services after school for students attending studies, clubs, etc. After school commute area bus transportation consists of one run (one-way) to transport students from school to predetermined drop-off points. Centralized school bus stops within the installation are used for this service as described in the schedule provided by COR.

2.4.6 Task Six Athletic Activity School Bus: The contractor shall provide authorized transportation services for after-school athletic practices. After school transportation consists of one run (one-way) to transport students from school to predetermined drop-off points.

2.4.7 Task Seven Career Practicum School Bus: The contractor shall provide authorized transportation services for students participating in career practicum programs.

2.4.7.1 Morning Drop-off: The contract shall transport students from the designated school location to multiple approved work sites during the school day.

2.4.7.2 Afternoon Pick-up: The contractor shall return to the same work sites at a later time during the school day to pick up the students and transport them back to school.

2.4.8 Task Eight Junior Reserve Officer Training (JROTC) Transportation On-

Installation: The Contractor shall transport JROTC cadets and other authorized individuals between schools and their designated on-installation site (round trip) as described in the schedule the COR provided.

2.4.9 Task Nine Junior Reserve Officer Training (JROTC) Transportation Off-

Installation: The Contractor shall transport JROTC cadets and other authorized individuals between schools and their designated on off-installation site (round trip) as described in the schedule the COR provided.

2.4.10 Curricular and Co-Curricular Standards and Activity Bus Run Standards:

2.4.10.1 The Contractor shall maintain two-way communications with all bus drivers during transportation of students on this contract. Communication shall be available 30 minutes prior and 60 minutes after any scheduled run.

2.4.10.2 Anytime a delay of 15 minutes or longer in completing a run is expected or occurs the Contractor shall immediately notify the COR of the vehicle status, whenever such a delay occurs the contactor shall correct the problem within sixty (60) minutes of notification at no additional cost to the Government.

2.4.10.3 Vehicles shall not arrive at any authorized stop later than the scheduled time or more than 10 minutes before the scheduled time. The vehicle should not depart an authorized stop prior to the scheduled time.

2.4.10.4 Drivers shall use only the forward curbside door to the passenger compartment for passengers to enter or exit the vehicle except when an emergency exit is necessary.

2.4.10.5 Drivers shall not use hazardous actions, such as violent braking or acceleration, to gain the attention of, or control over, the passengers.

2.4.10.6 The Contractor shall not move passengers from one vehicle to another during a run, except when providing a replacement vehicle or when instructed to do so by the COR.

2.4.10.7 Drivers shall not back up a vehicle without an adult Ground Guide during the run when students are on board (except in an emergency) and shall not back up the vehicle without an adult Ground Guide in the school’s loading/unloading zone.

2.4.10.8 During a run, when a vehicle becomes disabled or is delayed because of a traffic accident, the Driver shall contact the Contract Manager who shall obtain permission from the COR prior to releasing students to parents or designated authorized individuals that walk or drive to the vehicle’s location. If such release is approved, the Driver shall verify a parent’s or authorized person’s identification card prior to releasing a student to a parent or a designated individual.

2.4.10.9 Drivers shall thoroughly inspect the passenger compartment immediately after the last stop of each run to ensure no passengers remain in the vehicle. If any passenger remains on a vehicle at the completion of a service, the driver shall immediately notify the Contract Manager who will immediately contact the

COR. The passenger(s) shall be safely transported to the location specified by the COR as soon as possible.

2.4.10.10 Check for…