26QE004_Attachment 2_Technical Objectives.xlsx
XLSX spreadsheet 22 KB Posted
- Attached to
- DoDEA - Substitute Caller Automation Software
- Solicitation number
- HE125426QE004
- Issued by
-
Department of Defense Education Activity
About this file
This document is a Technical Objectives attachment for a DoDEA (Department of Defense Education Activity) solicitation for a Substitute Caller Automation Software platform. The attachment contains a detailed questionnaire evaluating potential vendor capabilities across multiple technical dimensions, including system security, reliability, user interface, communication methods, matching capabilities, mobile access, analytics, and support features.
The technical evaluation matrix requires vendors to provide specific yes/no responses and concise 200-word explanations for each criteria, covering areas such as: automated outreach mechanisms, dynamic assignment matching, dashboard interfaces, multi-channel communication, mobile functionality, security compliance, performance standards, and long-term technical support. Failure to comprehensively answer all questions may result in proposal disqualification. The solicitation (HE1254-26-QE-004) is seeking a commercial software solution to streamline substitute teacher placement and management processes for the Department of Defense Education Activity.
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Other files
| File | Type | Posted |
|---|---|---|
| 26QE004_SOL_SF1449.pdf | ||
| 26QE004_Encl 7_52.204-26.pdf | ||
| 26QE004_Encl5_CPARS.pdf | ||
| 26QE004_Encl 2_52.212-3.pdf | ||
| 26QE004_Encl 6_52.204-26.pdf | ||
| 26QE004_Attachment 4_Delivery Schedule.xlsx | XLSX spreadsheet | |
| 26QE004_Encl 1_52.209-7.pdf | ||
| 26QE004_Attachment 5_ Pricing Sheet.xlsx | XLSX spreadsheet | |
| 26QE004_Attachment 3 _IT Compliance Checklist.xlsx | XLSX spreadsheet | |
| 26QE004_Encl 8_252.239-7009.pdf | ||
| 26QE004_Encl4_Letter of Commitment.pdf | ||
| 26QE004_Encl 3_52.222-56.pdf | ||
| 26QE004_Attachment1_PWS.pdf |
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Text version
Sheet1
| Attachment 2: Technical Objectives | ||
| Instructions: All questions in the Yes/No Column (Column B) must be answered with a Yes or No. The offeror shall provide a detailed explanation of their best approach in the Explanation Column (Column C) for each question, not to exceed 200 words per question. If an Explanation exceeds 200 words, the Government will only evaluate the first 200 words. Failure to answer all questions may result in a proposal being determined unacceptable for award. | ||
| Question | Yes/No | Explanation (200 words or less per cell) |
| Does your automated substitute outreach and placement platform comply with industry security standards and ensure data protection in alignment with DoDEA guidelines? | ||
| Does your automated substitute outreach and placement platform deliver consistent reliability and meet established performance standards for uptime and service continuity? |
Myers, John Mr. CIV, OSD/DoDEA-Europe: Myers, John Mr. CIV, OSD/DoDEA-Europe:
if we ask this, we must say what we consider reliable?
Does your automated substitute outreach and placement platform offer an intuitive, user-friendly interface that enables efficient navigation and ease of use for all stakeholders?
Myers, John Mr. CIV, OSD/DoDEA-Europe: Myers, John Mr. CIV, OSD/DoDEA-Europe:
must be explained.
| Automated Outreach |
| Does your automated substitute outreach and placement platform utilize predefined rules to contact qualified substitutes in real time via phone, text, email, or app notifications? |
| Dynamic Matching |
| Does your automated substitute outreach and placement platform match substitute assignments based on criteria such as certification, availability, and location? |
| Dashboard Interface |
| Does your automated substitute outreach and placement platform feature an intuitive interface for managing substitute pools, tracking assignment statuses, and configuring communication preferences? |
| Mobile Access |
| Does your automated substitute outreach and placement platform provide mobile functionality for both administrators and substitute personnel? |
| Analytics & Reporting |
| “Does your automated substitute outreach and placement platform provide real-time visibility into substitute activity, fill rates, and overall system usage? |
| Security Compliance |
| Does your company adhere to the security standards outlined in Attachment 3, ‘IT Compliance Checklist,’ for the entire duration of the contract? |
| Multi-Channel Communication |
| Does your automated substitute outreach and placement platform support outreach through multiple channels, such as voice, SMS, and email? |
| High Availability |
| Does your automated substitute outreach and placement platform ensure reliable performance with minimal downtime and provide timely technical support? |
| Training & Support |
| Does your automated substitute outreach and placement platform provide comprehensive training materials and conduct user training sessions, including biannual scheduled updates? Documentation should be available upon request. |
| Long-Term Support |
| Does your automated substitute outreach and placement platform provide technical support and regular software updates, along with biannual scheduled training sessions? Documentation should be available upon request |
Sheet2
| Yes |
| No |
File details come from the government source that posted it. Updated .