2627-02 RFP OIR.pdf

Failure to file a protest within the time prescribed in Section 120.57(3), Florida Statutes, or failure to post the bond or other security required by law within the time allowed for filing a bond shall constitute a waiver of proceedings under Chapter 120, Florida Statutes.

State of Florida

Florida Office of Insurance Regulation

Request for Proposals (RFP) Number: 2627 – 02 RFP OIR

Market Conduct Multi-State Examination

Procurement Officer:

Rebecca D. Hale

Government Analyst II Department of Financial Services

Office of Purchasing and Contractual Services 200 E. Gaines Street, Larson Building

Tallahassee, FL 32399-0347 Email: DFSpurchasing@myfloridacfo.com

RFP # 2627 – 02 RFP OIR

Draft 09.21.2026

TABLE OF CONTENTS

SECTION 1. Introduction

SECTION 2. RFP Process

SECTION 3. Response Instructions

SECTION 4. Selection Methodology

SECTION 5. Award

Appendices

Letter

Name Appendix

Sub-components, If Any

To Be Completed and Returned

Attached for

Referenc e Only

A Standard Contract Contract Signature Page

Attachment 1, Standard Terms and Conditions

Attachment 2, Scope of Services Agreement

Attachment 3, Consultant Profile Questionnaire

Attachment 4, PUR 1000

Attachment 5, Data Security Requirements

Attachment 6, Vendor Certification Forms

B Questions Template

C Evaluator Score Sheet

D Award Preferences Form

Draft 09.21.2026

SECTION 1. INTRODUCTION

1.1 Purpose and Background

The Florida Office of Insurance Regulation (Office), an agency of the State of Florida (State), is issuing this Request for Proposals (RFP) to conduct a multi-state market conduct examination (“Examination”) of the National Council on Compensation Insurance, Inc., (NCCI or Company) pursuant to sections

624.3161 and 766.315(5)(e), Florida Statutes.

The solicitation will be administered through the Vendor Information Portal (VIP). A submitted Response must comply with the terms and conditions stated in this RFP.

The Office intends to execute a Contract using Appendix A, Standard Contract, which is hereby incorporated by reference. The Office intends to award the Contract as provided in Section 5, Award, of this solicitation document.

1.2 Term

The term of the Contract will begin upon date of execution and terminate no later than June 30, 2027, and is not subject to renewal.

1.3 Definitions

The following definitions apply to this RFP document:

Business Days – Monday through Friday, inclusive, except for State government holidays.

Calendar Days – Refers to all days, including weekends and holidays.

Confidential Information – Any documents, data, or records that are confidential and not subject to disclosure pursuant to Chapter 119, F.S., the Florida Constitution, or any other legal authority.

Contract – The agreement that results from this competitive solicitation, if any, between the Office and the awarded Respondent.

Contractor – The Respondent that is awarded a Contract pursuant to this solicitation.

Department – The Department of Financial Services.

Office – The Office of Insurance Regulation.

Respondent – An entity that submits a Response to this solicitation.

Response – A formal response to this solicitation.

State - The State of Florida.

Vendor Information Portal (VIP) -- Refers to the State’s internet-based vendor information system at: MyFloridaMarketPlace Vendor Information Portal.

1.4 Procurement Officer

Pursuant to section 287.057(25), F.S., the Office’s Procurement Officer (Procurement Officer) is the sole point of contact for this solicitation.

https://vendor.myfloridamarketplace.com/

Draft 09.21.2026

The Procurement Officer for this solicitation is:

Rebecca D. Hale Government Analyst II Department of Financial Services Office of Purchasing and Contractual Services 200 E. Gaines Street, Larson Building Tallahassee, FL 32399-0347 Email: DFSpurchasing@myfloridacfo.com

*** PLACE THE SOLICITATION NUMBER IN THE SUBJECT LINE OF ALL EMAILS TO

THE PROCUREMENT OFFICER. ***

Please note that questions will NOT be answered by telephone. All inquiries must be directed to the Procurement Officer in writing. For expediency, the Procurement Officer at his or her sole discretion may initiate phone calls to Respondents to resolve procedural or administrative issues. Because all questions should be submitted in writing, the Department and the Office are under no obligation to acknowledge or respond to oral inquiries, and potential Respondents are not entitled to rely upon any clarification or change to this RFP, or answer to any vendor question, except as may be provided in writing by the Department or the Office in response to questions submitted pursuant to Section 2.4, Question and Answer Period of the RFP or in an addendum to this RFP.

Respondents to this solicitation or persons acting on their behalf may not contact, between the release of the solicitation and the end of the 72-hour period following the agency posting the notice of intended award, excluding Saturdays, Sundays, and State holidays, any employee or officer of the executive or legislative branch concerning any aspect of this solicitation, except in writing to the procurement officer or as provided in the solicitation documents. Violation of this provision may be grounds for rejecting a Response.

Any such contact by any person with a relevant business relationship with a Respondent or an existing or prospective subcontractor to a Respondent is assumed to be contacted on behalf of a Respondent unless shown otherwise.

1.5 Special Accommodations

Any person requiring a special accommodation due to a disability should contact the Office’s Procurement Officer. Requests for accommodation for meetings must be made at least five (5) Business Days prior to the meeting. A person who is hearing or speech impaired can contact the Procurement Officer by using the Florida Relay Service at (800) 955-8771 (TDD).

1.6 Cooperation with Inspector General

By providing a Response to this solicitation, the Respondent understands its duty, pursuant to section 20.055(5), F.S., to cooperate with the Inspector General in any investigation, audit, inspection, review, or hearing, in the event Respondent is awarded the Contract. The Respondent will comply with this duty and ensure that subcontracts issued under the Contract, if any, impose this requirement, in writing, on its subcontractors.

1.7 Convicted Vendor List

Pursuant to section 287.133(2)(a), F.S., “[a] person or affiliate who has been placed on the convicted vendor list following a conviction for a public entity crime may not submit a bid, proposal, or reply on a contract to provide any goods or services to a public entity; may not submit a bid, proposal, or reply on a contract with a public entity for the construction or repair of a public building or public work; may

Draft 09.21.2026 not submit bids, proposals, or replies on leases of real property to a public entity; may not be awarded or perform work as a contractor, supplier, subcontractor, or consultant under a contract with any public entity; and may not transact business with any public entity in excess of the threshold amount provided in [section 287.017, F.S.] for CATEGORY TWO for a period of 36 months following the date of being placed on the convicted vendor list.”

1.8 Discriminatory Vendor List

Pursuant to section 287.134(2)(a), F.S., “[a]n entity or affiliate who has been placed on the discriminatory vendor list may not submit a bid, proposal, or reply on a contract to provide any goods or services to a public entity; may not submit a bid, proposal, or reply on a contract with a public entity for the construction or repair of a public building or public work; may not submit bids, proposals, or replies on leases of real property to a public entity; may not be awarded or perform work as a contractor, supplier, subcontractor, or consultant under a contract with any public entity; and may not transact business with any public entity.”

1.9 Antitrust Violator Vendor List

Pursuant to section 287.137(2)(a), “[a] person or an affiliate who has been placed on the antitrust violator vendor list following a conviction or being held civilly liable for an antitrust violation may not submit a bid, proposal, or reply for any new contract to provide any goods or services to a public entity;

may not submit a bid, proposal, or reply for a new contract with a public entity for the construction or repair of a public building or public work; may not submit a bid, proposal, or reply on new leases of real property to a public entity; may not be awarded or perform work as a contractor, supplier, subcontractor, or consultant under a new contract with a public entity; and may not transact new business with a public entity.”

1.10 Scrutinized Companies.

The following paragraph applies regardless of the dollar value of the goods or services provided:

In accordance with the requirements of section 287.135, F.S., the Contractor certifies that it is not participating in a boycott of Israel. At the Office’s option, the Contract may be terminated if the Contractor is placed on the Quarterly List of Scrutinized Companies that Boycott Israel (referred to in statute as the “Scrutinized Companies that Boycott Israel List”) or becomes engaged in a boycott of Israel.

The State Board of Administration maintains the “Quarterly List of Scrutinized Companies that Boycott Israel” at the following link:

https://www.sbafla.com/governance/global-governance-mandates/.

The following paragraph applies only when the goods or services to be provided are $1 million or more:

In accordance with the requirements of section 287.135, F.S., the Contractor certifies that it is not on the Scrutinized List of Prohibited Companies (referred to in statute as the “Scrutinized Companies with Activities in Sudan List” and the “Scrutinized Companies with Activities in the Iran Petroleum Energy Sector List”) and, to the extent not preempted by Federal law, that it has not been engaged in business operations in Cuba or Syria. At the Office’s option, the Contract may be terminated if such certification (or the certification regarding a boycott of Israel) is false, if the Contractor is placed on the Scrutinized List of Prohibited Companies, or, to the extent not preempted by Federal law, if the Contractor engages in business operations in Cuba or Syria.

The State Board of Administration maintains the “Scrutinized List of Prohibited Companies” under the quarterly reports section at the following link: https://www.sbafla.com/reporting/.

https://www.sbafla.com/governance/global-governance-mandates/ https://www.sbafla.com/reporting/

Draft 09.21.2026

SECTION 2. RFP PROCESS

2.1 Overview of the RFP

The RFP is a method of competitively soliciting a commodity or contractual service under chapter 287, F.S. Under this RFP, there will not be a pre-Response conference. Vendors may submit questions regarding this RFP to the Department during the Question and Answer Period described further in Section 2.4 below.

Respondents must submit Responses by the deadline listed in Section 2.2, Timeline. The Office will open Responses at a public opening. After the public opening, the Procurement Officer will review Responses in accordance with Section 4.1, Review of Mandatory Responsiveness Requirements.

Responses that the Procurement Officer determines are responsive to the RFP will be evaluated by the evaluation team. After evaluation, the Procurement Officer will compile the final evaluation scores and add the points awarded for price, as further detailed below. If the Office awards a Contract resulting from this RFP, the Office will award the Contract to the responsible and responsive Respondent whose Response is deemed the most advantageous offer to the State based upon the criteria set forth in the RFP, as determined by the total points awarded (i.e., the highest scoring Respondent).

This section is only intended to be an overview. Read the solicitation in its entirety for further details.

In the event of a conflict between this overview and another section of this RFP document, the other section of the RFP document will control.

2.2 Timeline

The following timeline will be strictly adhered to in all actions relative to this solicitation. The Office reserves the right to adjust this timeline by posting addenda on the VIP. It is the Respondent’s responsibility to check VIP on a regular basis for such updates.

Event Event Time Eastern Time

(ET)

Event Date

RFP posted on the VIP. N/A 9/29/2026

Deadline to submit questions to Procurement Officer. 5:00 P.M. 10/1/2026

Anticipated date to post answers to Respondents’ questions on VIP. 5:00 P.M. 10/5/2026

Deadline to submit Responses and all required documents to the Office via email at DFSPurchasing@myfloridacfo.com. 3:15 P.M. 10/19/2026

Public Response opening.

Office of Insurance Regulation 200 E. Gaines Street, Larson Building-

NOTE: The public opening will also be conducted via Microsoft TEAMS.

To attend the public opening call 850-328-4354 and when prompted use Phone Conference ID: 135 032 48#. Attendance at this public opening is not required.

3:30 P.M. 10/19/2026

Draft 09.21.2026

2.3 Pre-Response Conference

The Office will not hold a pre-Response conference.

2.4 Question and Answer Period

Vendors may submit written questions to the Procurement Officer by the deadline listed in Section 2.2, Timeline. Questions may include requests for clarification regarding the terms, conditions, and requirements of the RFP and its appendices, and any processes described in those documents. If terms included in Appendix A, Standard Contract are impractical or, for legal or operational reasons, impossible, vendors must submit a question requesting modification of the Standard Contract terms, and the Office will issue an addendum to this RFP if such modifications are acceptable to the Office.

*** PLACE THE SOLICITATION NUMBER IN THE SUBJECT LINE OF ALL EMAILS

CONTAINING QUESTIONS. ***

Vendors must submit questions using Appendix B, Questions Template.

Questions do not constitute a formal protest of the specifications or of the solicitation.

The Office will provide an answer to all questions that are timely submitted through an addendum that is posted on the VIP. If modifications are made to the RFP document or attachments, the Office will post the changes in an addendum on the VIP.

2.5 Public Opening of Responses

The Office will open the Responses in a public opening at the date, time, and location noted in Section 2.2, Timeline. Please note, the public opening will also be conducted via conference call as stated in Section 2.2, Timeline.

2.6 Addenda to the RFP

The Office reserves the right to make changes to this RFP by posting addenda on the VIP. It is the Respondent’s responsibility to check for any posted addenda on the VIP.

2.7 Contract Formation

The Office will execute a Contract with the Respondent awarded pursuant to Section 5, Award. The Contract will consist of the documents listed under Appendix A, Standard Contract, in this RFP document’s Attachments Table. The Office will not accept any modification or proposed modifications or exceptions to the documents listed under Appendix A, Standard Contract, unless modified by the Office in an addendum posted to the VIP.

The Respondent shall bring any perceived inconsistencies among any of the provisions of the RFP and its appendices to the attention of the Office prior to the submission of its Response. At any time during

Event Event Time Eastern Time

(ET)

Event Date

Anticipated date to post Notice of Intent to Award on VIP. N/A 11/2/2026

Anticipated Contract start date. N/A 11/9/2026

Draft 09.21.2026 the solicitation, the Office may specifically identify and incorporate by reference any additional documents which are to be incorporated into the Contract.

SECTION 3. RESPONSE INSTRUCTIONS

3.1 Instructions to Respondents

This section contains the General Instructions (PUR 1001) and Special Instructions to Respondents.

The PUR 1001 can be accessed at http://dms.myflorida.com/business_operations/state_purchasing/documents_forms_references_resour ces/purchasing_forms.

The Special Instructions are in the remainder of Section 3 of this RFP document. In accordance with Rule 60A-1.002, Florida Administrative Code (F.A.C.), if any conflict exists between the Special Instructions and General Instructions, the Special Instructions will prevail.

Section 13 of the PUR 1001 is replaced by Section 5.5 of the RFP. Sections 3, 5, and 9 of the PUR 1001 are replaced with the following:

Section 3. Electronic Submission of Responses.

Responses shall be submitted in accordance with Section 3.4, How to Submit a Response, of the RFP document.

Section 5. Questions.

Questions shall be submitted in accordance with Section 2.4, Question and Answer Period, of the RFP document.

Section 9. Respondent’s Representation and Authorization.

(a) In submitting its Response, the Respondent understands, represents, and acknowledges the following:

• The Respondent is not currently under suspension or debarment by the State of Florida or any other governmental authority.

• The Response is made in good faith and not pursuant to any agreement or discussion with, or inducement from, any firm or person to submit a complementary or other noncompetitive response.

• The prices and amounts have been arrived at independently and without consultation, communication, or agreement with any other Respondent or potential Respondent; neither the prices nor amounts, actual or approximate, have been disclosed (and will not be disclosed prior to the solicitation opening) to any Respondent or potential Respondent.

• The Respondent will conform to the terms and conditions of the Standard Contract without exception, or, where an exception is made by Respondent, will provide an alternative that is equivalent to or exceeds the Office’s terms and conditions.

• If an award is made to the Respondent, the Respondent agrees that it intends to be legally bound to the Contract that is formed with the Office.

• The Respondent has made a diligent inquiry of its employees and agents responsible for preparing, approving, or submitting the Response, and has been advised by each of them that he or she has not participated in any communication, consultation, discussion, http://dms.myflorida.com/business_operations/state_purchasing/documents_forms_references_resources/purchasing_forms http://dms.myflorida.com/business_operations/state_purchasing/documents_forms_references_resources/purchasing_forms

Draft 09.21.2026 agreement, collusion, act, or other conduct inconsistent with any of the statements and representations made in the Response.

• The Respondent shall indemnify, defend, and hold harmless the Office and its employees against any cost, damage, or expense which may be incurred or be caused by any error in the Respondent’s preparation of its Response.

• All information provided by, and representations made by, the Respondent may be considered material and may be relied upon by the Office in awarding the Contract. Any misstatement may be treated as fraudulent concealment from the Office of the true facts relating to submission of the Response. A misrepresentation shall be punishable under law, including, but not limited to, chapter 817, F.S.

(b) In submitting a Response, the Respondent understands, represents, and acknowledges the following (NOTE: If the Respondent cannot certify to any of following, the Respondent shall submit with its Response a written explanation of why it cannot do so. The Respondent’s explanations may result in the Respondent being found to not be a responsible or responsive vendor as defined in sections 287.012(25) and (27), F.S.):

• To the best of the knowledge of the person signing the Response, the Respondent, its affiliates, subsidiaries, directors, officers, and employees are not currently under investigation by any governmental authority and have not in the last ten (10) years been convicted or found liable for any act prohibited by law in any jurisdiction, involving conspiracy or collusion with respect to bidding on any public contract.

• Respondent currently has no delinquent obligations to the State of Florida, including a claim by the State of Florida for liquidated damages under any other contract.

• The Respondent has fully informed the Office in writing of all convictions of the firm, its affiliates (as defined in section 287.133(1)(a), F.S.), and all directors, officers, and employees of the firm and its affiliates for violation of state or federal antitrust laws with respect to a public contract and for violation of any state or federal law involving fraud, bribery, collusion, conspiracy or material misrepresentation with respect to a public contract. This includes disclosure of the names of current employees who were convicted of contract crimes while in the employ of another company.

• Neither the Respondent nor any person associated with it in the capacity of owner, partner, director, officer, principal, investigator, project director, manager, auditor, or position involving the administration of federal funds:

o Has within the preceding three years been convicted of or had a civil judgment rendered against them or is presently indicted for or otherwise criminally or civilly charged for: commission of fraud or a criminal offense in connection with obtaining, attempting to obtain, or performing a federal, state, or local government transaction or public contract; violation of federal or state antitrust statutes; or commission of embezzlement, theft, forgery, bribery, falsification or destruction of records, making false statements, or receiving stolen property; or o Has within a three-year period preceding this certification had one or more federal, state, or local government contracts terminated for cause or default.

3.2 Mandatory Responsiveness Requirements

A Respondent whose Response does not meet the mandatory responsiveness requirements listed below will be deemed non-responsive and will not be considered for contract award.

The mandatory responsiveness requirements are as follows:

1. The Response must include a completed Attachment 3, Consultant Profile Questionnaire.

Draft 09.21.2026

2. The Response must include Attachment 6, Vendor Certification Forms, that meets the requirements provided in Section 3.3.3(A), Mandatory Criteria Certification.

The Office will not evaluate a Response from a Respondent that does not meet the mandatory responsiveness requirements. A Response that meets the mandatory responsiveness requirements listed above is presumed to conform in all material respects to the solicitation. The Office reserves the right to re-evaluate its responsiveness determination at any time during the solicitation.

3.3 Contents of the Response

Responses must be submitted in the following format. Refer to Sections 4.2 - 4.3 of this RFP for how Responses will be evaluated during the evaluation phase.

3.3.1 Volume 1: General Information

The Respondent must:

A. Cover Letter Submit a cover letter on the Respondent’s letterhead that contains the following information:

1. The name and principal place of business of the Respondent;

2. The Respondent’s Federal Employer Identification Number (FEIN); and

3. The name, title, mailing address, telephone number, and e-mail address of the

Respondent’s contact person for purposes of the RFP and, if available, an alternate contact person.

B. Responses or Disclosures Required by the PUR 1001.

1. Submit any disclosures required by Section 6 of the PUR 1001.

2. Submit any disclosures required by Section 9 of the PUR 1001, as modified by Section 3.1 of this RFP. If unable to certify any of the provisions of part (b) of Section 9 of the PUR 1001, as modified by Section 3.1 of this RFP, submit a written explanation of why the Respondent cannot do so. The Respondent’s explanations may result in the Office finding the Respondent not to be a responsible or responsive vendor as defined in sections 287.012(25) and (27), F.S. No exceptions to part (a) of Section 9 of the PUR 1001, as modified by Section 3.1 of this RFP document, will be accepted.

C. Award Preferences Form Submit a completed Appendix D, Award Preferences Form. Refer to Section 5.2, Award Preferences for Identical Evaluation of Responses, for further information on how this from will be used. A Respondent who fails to submit a completed Appendix D, Award Preferences Form, as part of its Response will be considered to have no award preference if the Office’s evaluation results in two or more Responses receiving an identical highest score.

3.3.2 Volume 2: Technical Response

A. Narrative on Experience and Ability

1. Provide a narrative of the Respondent’s prior relevant experience with providing the services sought in this RFP. The experience described should demonstrate the Respondent’s organizational ability to perform the services sought in this RFP.

2. Provide an organizational chart and identify the Respondent’s key personnel who will perform or supervise the services solicited by this RFP. Include a summary of the

Draft 09.21.2026 background of these personnel which demonstrates their suitability for any designated role. The summary should include a discussion of key personnel’s knowledge of the program area; education and training; and management experience with the Respondent or any subcontractor(s).

3. Provide examples of similar services provided by the Respondent within the last five years. Examples should include work previously performed by Respondent that as similar in scope or size to the obligations of the Contract that may result from this RFP.

B. Respondent’s Proposed Approach The Respondent should:

1. Provide a comprehensive plan that sets out the methodology it intends to employ in providing the services required by this RFP and specified in Attachment 2, Scope of Services.

2. Provide comprehensive narrative statements that set out the management plan it intends to follow and illustrate how Respondent’s plan will serve to accomplish the requested tasks described in Attachment 2, Scope of Services.

3.3.3 Volume 3: Mandatory Responsiveness Requirements

A. Mandatory Criteria Certification Submit an Attachment 6, Vendor Certification Forms, that provides a “Yes” Certification Answer for each Certification Question without caveat. A Respondent’s failure to provide a “Yes” Certification Answer, or the addition of caveats for each Certification Question will result in the Respondent being deemed non-responsive.

B. Cost Proposal

Submit a completed Standard Hourly Rates Form found within Attachment 3, Consultant Profile Questionnaire.

3.4 How to Submit a Response

The Office will only accept Responses to this RFP in digital format via email, unless an alternative delivery option has been established, as indicated below. The Respondent should submit:

• One (1) original digital version of the entire Response.

• One (1) REDACTED digital copy of the Response, if applicable (see Section 3.6, Confidential

Response Materials and Redacted Submissions). The Respondent must ensure that all metadata has been removed from the files in the redacted copy.

Responses must be emailed to DFSPurchasing@myfloridacfo.com by the deadline listed in the Timeline in Section 2.2, Timeline. The Respondent must clearly title the Response with the RFP number and Respondent’s name. If a Respondent is unable to submit its Response via email due to size limitations, the Respondent must contact the Procurement Officer who will provide alternative submission options. Responses submitted beyond the deadline or to a different location will not be considered.

mailto:DFSPurchasing@myfloridacfo.com

Draft 09.21.2026

3.5 Disclosure of Response Contents

All documentation submitted as a Response to the RFP will become the exclusive property of the Office and will not be returned to the Respondent. Responses received by the Office may be disclosed pursuant to a public records request, subject to any confidentiality claims and the timeframes identified in section 119.071(1)(b), F.S. The Office has the right to use any or all ideas or adaptations of the ideas presented in any Response. Selection or rejection of a Response will not affect this right.

Pursuant to Chapter 119, F.S., it is the policy of the state that all state records are open for personal inspection and copying by any person. If a Respondent considers any portion of its Response to contain trade secrets or otherwise Confidential Information, such assertions must be made in writing upon submission of the Response.

3.6 Confidential Response Materials and Redacted Submissions

In addition to the public records requirements of the PUR 1001, section 19, if a Respondent considers any portion of its Response to be Confidential Information or exempt from disclosure under Chapter 119, F.S., or other legal authority (Public Records Law), then the Respondent must simultaneously provide the Office with an unredacted version of the materials and a separate redacted electronic copy of the materials. If providing both a redacted and unredacted copy, a Respondent should mark the unredacted version of the document as “Unredacted Version – Contains Confidential Information” and place such information in an encrypted electronic form. If the Respondent fails to submit a Redacted Copy of its Response, the Office is authorized to produce the entire unredacted Response submitted to the Office in response to a public records request.

3.6.1 Redacted Submissions

If submitting a redacted version of its Response, the Respondent should mark the redacted copy with the Respondent’s name, Office’s RFP name and number, and the words “Redacted Copy.”

The Redacted Copy should only redact those portions of material for which a Respondent can legally support a claim that the information is Confidential Information or exempt from disclosure pursuant to the Public Records Law. In the Redacted Copy, the Respondent shall redact and maintain in confidence any materials the Office provides or seeks regarding security of a proposed technology system or information subject to sections 119.011(14), 119.071(1)(f), and 119.071(3), F.S.

In addition, the Respondent must submit a separate index listing the Confidential Information or exempt portions of its Response. The index should briefly describe in writing the grounds for claiming exemption from the Public Records Law, including the specific statutory citation for such exemption.

The Redacted Copy will be used to fulfill public records and other disclosure requests and will be posted on the Florida Accountability Contract Tracking System (FACTS) website at https://facts.fldfs.com. The Office will follow the procedures identified in the Standard Contract’s Addendum A, Public Records Requirements, if the Office receives a further request for Confidential Information or exempt material that has been clearly identified as such in writing by the Respondent.

3.6.2 Respondent’s Obligations to Defend its Claims

The Office is not obligated to agree with a Respondent’s claim of exemption or Confidential Information. By submitting a Response, the Respondent agrees to defend its claim that each and every portion of its redactions are exempt from inspection and copying under Florida’s Public Records Law. By submitting a Response, the Respondent agrees to protect, defend, and indemnify the Office for any and all claims arising from or relating to the Respondent’s

Draft 09.21.2026 determination that the redacted portions of its Response are Confidential Information or otherwise not subject to disclosure. The Office may use the counsel of its choosing to defend any such claims, and the Respondent shall promptly pay the Office’s invoices for legal services on a monthly basis for all costs and expenses, including legal fees, incurred in defending such claims.

3.7 Withdrawal and Modification of Responses

The Respondent may modify its Response at any time prior to the submittal deadline by submitting a request to the Procurement Officer. A submitted Response may be withdrawn from consideration by the Office if the Respondent submits a signed, written request for withdrawal to the Procurement Officer within seventy-two (72) hours after the deadline for Response submittal.

3.8 Reservations

In addition to any other rights reserved or afforded to the Office under this RFP and under applicable law, the Office reserves the right to:

1. Cancel this RFP at any time prior to the Office’s execution of the Contract, without incurring any cost obligations or liabilities.

2. Accept or reject any Response at any time.

3. Terminate evaluation of any Response at any time.

4. Modify any dates set or projected in this RFP.

5. Waive minor irregularities in Responses.

3.9 Additional Information

At any time during the solicitation process, the Office may request, and the Respondent must provide supporting information or documentation. Failure to supply supporting information or documentation as required and requested may result in the disqualification or rejection of the Response.

The Office reserves the right to seek information from outside sources regarding the Respondent and the Respondent’s offerings, capabilities, references, or performance, if the Office determines that such information is pertinent to the RFP. The Office may consider such information throughout the solicitation process including, but not limited to, when determining whether the award is the most advantageous to the State. This may include, but is not limited to, the Office engaging consultants, subject matter experts, and others to ensure that the Office has a complete understanding of the information provided by Respondents pursuant to this solicitation.

-Remainder of Page Intentionally Left Blank-

Draft 09.21.2026

SECTION 4. SELECTION METHODOLOGY

4.1 Review of Mandatory Responsiveness Requirements

The Procurement Officer will review each Response to determine whether the Response satisfies the requirements of Section 3.2, Mandatory Responsiveness Requirements. Only those Responses that meet the mandatory responsiveness requirements will be evaluated. A Respondent who submits a Response that does not satisfy the requirements of Section 3.2, Mandatory Responsiveness Requirements, will be deemed non-responsive and will not be considered for contract award.

4.2 Evaluation Team

The Office’s evaluation team will consist of at least three (3) persons who collectively have experience and knowledge in the program area and service requirements for the contractual services sought under the RFP. Each evaluator will independently evaluate and score each Responsive Response according to the criteria laid forth in Section 4.3, Evaluation Criteria, below.

4.3 Evaluation Criteria

Each Response will be evaluated as set forth in the remainder of this Section 4.3. The Procurement Officer will add a Respondent’s Technical response Score as described in Section 4.3.1 and Cost Proposal Score as described in Section 4.3.2 to determine the total points awarded to the Respondent.

The total number of points available to a Respondent for this RFP is 100 points. The total points awarded for each Respondent will be used to determine the final ranking of the Respondents.

4.3.1 Evaluation of Technical Response

Each evaluation team member will independently evaluate each Respondent’s Volume 2:

Technical Response against the evaluation criteria set forth in Appendix C, Evaluator Score Sheet. The maximum score for each criterion is set forth in Appendix C, Evaluator Score Sheet.

The maximum available points for the evaluation of the Technical Response are 90 points. The Procurement Officer will add the score awarded by each evaluator for a Respondent and divide the total by the number of evaluators to determine a Respondent’s Technical Response Score.

4.3.2 Cost Proposal

The Procurement Officer will score the Standard Hourly Rates Form found within Attachment 3, Cost Proposal. Cost Proposals will be awarded a maximum of 10 points. The Office seeks to employ the most qualified Proposer within financial constraints. Absolute cost will not be the sole factor in the selection process. The formula for determining Cost Proposal points is Lowest Cost Proposed (LC) divided by Respondent’s Cost Proposed (RC) multiplied by the Total Cost Points (TC) (10) available, i.e., (LC/RC) * TC.

Draft 09.21.2026

SECTION 5. AWARD

5.1 Basis of Award

If the Office awards a Contract as a result of this RFP, the Office will award the Contract to the responsible and responsive Respondent whose Response is deemed the most advantageous to the State based upon the criteria set forth in the RFP, as determined by total points awarded. The Office intends to award to one (1) Respondent. Note, however, that the Office reserves the right to make no award under this RFP.

The Office reserves the right to determine which Responses are responsive and responsible at any time during the solicitation. Respondents whose Responses, past performance, or current status do not reflect the capability, integrity, or reliability to fully and in good faith perform the requirements of the Contract may be rejected as not being responsible vendors as defined in section 287.012, F.S. The Office may request additional information pertaining to the Respondent’s ability and qualifications to accomplish all services described in this RFP as deemed necessary during the RFP or after contract award.

The Office reserves the right to accept or reject any or all Responses, or separable portions of Responses.

5.2 Award Preferences for Identical Evaluations of Responses

As used in this Section, the term “Identical Respondents” means the Respondents whose Responses were evaluated as having the same score.

If the Department’s evaluation results in identical evaluations of Responses, the Department will review the Attachment D, Award Preferences Form, to the Respondents with Responses that resulted in the identical evaluations. If more than one Respondent is entitled to a statutory preference, the Department will apply the preferences in the order shown on Attachment D, Award Preferences Form.

5.3 Recommendation of Award

The Office will develop a recommendation of award, based on the evaluation team’s scores and price response scores, that will be submitted to the Insurance Commissioner or designee.

5.4 Insurance Commissioner’s Approval

The Insurance Commissioner, or designee, will make the final decision for award after receiving the recommendation of award.

5.5 Agency Decision

The Office intends to award the Contract to the responsive and responsible Respondent whose Response receives the highest total score for the evaluation criteria described in the RFP. The Office’s intended decision will be posted on the Florida Vendor Information Portal at https://vendor.myfloridamarketplace.com/ on the date specified in the Timeline (as may be modified by any subsequent Addenda) and will remain posted for a period of seventy-two (72) hours. Any Respondent who is adversely affected by the Office’s recommendation award or intended decision must file the following with the Office of Insurance Regulation, Agency Clerk, Office of the General Counsel, 200 E. Gaines Street, Tallahassee, FL or DFSAgencyClerk@myfloridacfo.com:

1. A written notice of protest within seventy-two (72) hours after posting of the intended decision, the notice of protest filed to the street address or email above, and

2. A formal written protest and protest bond in compliance with Section 120.57(3), Florida Statutes, within ten (10) days of the date on which the written notice of protest is filed to the street address

Draft 09.21.2026 or email above. At the time of filing the formal written protest, a bond (a cashier’s check or money order may be accepted) payable to the Office must also be submitted in an amount equal to one percent (1%) of the estimated contract amount based on the contract price submitted by the protestor.

Failure to file a protest within the time prescribed in Section 120.57(3), Florida Statutes, or failure to post the bond or other security required by law within the time allowed for filing a bond shall constitute a waiver of proceedings under Chapter 120, Florida Statutes.

Additionally, if the Office decides to reject all Responses at any time during the solicitation, the Office will post a notice to that effect on the VIP.

5.6 MyFloridaMarketplace (MFMP) Registration

The awarded Respondent must have a current vendor registration in MFMP, at https://vendor.myfloridamarketplace.com prior to Contract execution.

The awarded Respondent will be required to pay the required transaction fees as specified in PUR 1000, section 14, unless an exemption has been requested and approved prior to the award of the Contract pursuant to Rule 60A-1.031, F.A.C.

5.7 Execution of Contract

Unless otherwise agreed by the Office, the awarded Respondent must sign the Contract within seven

(7) calendar days of receipt of the Contract for execution, unless there is an automatic stay triggered by the filing of a formal protest. If a formal protest is timely filed, the time to sign the Contract will be tolled. The Office reserves the right to withdraw its Notice of Intent to Award if the Contract is not timely signed, if it determines that it is in the best interest of the State to do so. The Office also reserves the right to award to the Respondent ranked next in line if the Office does not receive a timely signed Contract from the awarded Respondent.

The Contract will be posted on the Florida Accountability Contract Tracking System (FACTS) at https://facts.fldfs.com/ in accordance with section 215.985, F.S., the Transparency Florida Act.

-Remainder of Page Intentionally Left Blank-https://vendor.myfloridamarketplace.com/ https://facts.fldfs.com/

Office of Insurance Regulation Contract Signature Page

Contract Title P.O. No. or Solicitation No., if any Contract Number Market Conduct Multi-State Examination 2627-02 RFP OIR TBD

1. This Contract is entered into between the parties named below, located at the addresses which follow:

The Office of Insurance Regulation, 200 East Gaines Street, Tallahassee, FL 32399 (hereinafter called the “Office”)

[Contractor’s Name, address] (hereinafter called the “Contractor”)

2. Contract to Begin: Date of Completion:

date last signed below (“Effective Date”) One (1) year from Effective Date

3. Total Price of Contract Term: Total Price of Renewal Term:

TBD TBD

Renewals:

NA

Total Price of Contract Term Plus Renewal Term:

NA

4. Performance Bond, if any: Other Bonds, if any:

5. Reference to Appropriation for Year 1 of the Contract (if the Contract is over $5 million pursuant to section 216.313, F.S.):

6. Office’s Contract Manager Contractor’s Contract Manager Name:

Address:

Phone:

TBD

200 East Gaines Street, Tallahassee, FL 850-413-5204 E-mail exams @floir.com

Name:

Address:

Phone:

7. The parties agree to comply with the terms and conditions of the following attachments which are hereby incorporated by reference:

Attachment 1: Special Contract Conditions Attachment 2: Scope of Services Agreement Attachment 3: Price Response Attachment 4: PUR 1000

8. The parties agree to comply with the terms and conditions of the following addenda which are hereby incorporated by reference:

Attachment 5: Data Security Requirements

IN WITNESS WHEREOF, this Contract is being executed by the parties and will begin on the Effective Date.

CONTRACTOR

Contractor’s Name (if other than individual, state whether corporation, partnership, etc.)

By (Authorized Signature) Date Signed

Printed Name and Title of Person Signing

Office of Insurance Regulation OFFICE

By (Authorized Signature) Date Signed

Printed Name and Title of Person Signing

Rev. 07/23/2021

Attachment 1 – Special Contract Conditions OIR v 11.01.2025

STATE OF FLORIDA

OFFICE OF INSURANCE REGULATION

ATTACHMENT 1

Special Contract Conditions

1. Notices.

All notices referenced in this Contract must be obtained from the Parties' Contract Managers or their designees if designated in writing. Where the term “written notice” is used to specify a notice requirement herein, said notice will be deemed to have been given (i) when personally delivered; (ii) when transmitted via facsimile (with confirmation of receipt) or email (with confirmation of receipt), provided the sender on the same day sends a confirming copy of such notice by a recognized overnight delivery service (charges prepaid); (iii) the day following the day (except if not a Business Day then the next Business Day) on which the same has been delivered prepaid to a recognized overnight delivery service; or (iv) shall be deemed received on the date actually received except where there is a date of the certification of receipt.

2. Renewals.

Section 287.058(1)(g), Florida Statutes (F.S.), is hereby incorporated by reference. If Attachment 2, Statement of Work, indicates that renewals are available, any renewal entered must comply with all applicable requirements of section 287.057(14), F.S., including the limitations on the period of time for which renewals may be permitted.

Renewals may only be entered when funding is available and when performance evaluations reflect satisfactory performance by the Contractor. Renewals must be at the price specified in this Contract and must not compensate the Contractor for any costs associated with the renewals.

3. Amendments.

This Contract may be amended only by a written agreement between the parties. All statements indicating that continued use of a product or clicking a box in an electronic application constitutes acceptance of terms and conditions are void. The Office may unilaterally require, by written amendment, changes altering, adding to, or deducting from the Contract specifications, provided that such changes are within the general scope of the Contract. The Office may make an equitable adjustment in the Contract price or delivery date if the change affects the cost or time of performance. Such equitable adjustments require the written consent of the Contractor, which shall not be unreasonably withheld. If unusual quantity requirements arise, the Office may solicit separate bids to satisfy them.

4. Contract Managers.

If different Contract Managers are designated by any Party after execution of this Contract, notice of the name and contact information of the new Contract Manager shall be submitted in writing (by either mail or email) to all other Parties and maintained in the respective Party’s Contract records. Designation of a new Contract Manager will not require a written amendment to the Contract.

5. Appropriation.

Pursuant to section 287.0582, F.S., the Office’s performance and obligation to pay under this Contract is contingent upon an annual appropriation by the Legislature.

6. Deliverables.

The Contractor agrees to render the services or other units of deliverables, which may be comprised of tasks or activities, as set forth in Attachment 2, Statement of Work. The services or other units of deliverables specified shall be delivered in accordance with the schedule and at the pricing outlined in (when applicable) Attachment 2, Statement of Work; Attachment 3, Price Response; and/or the State Term Contract.

7. Performance Measures.

Satisfactory performance requires the Contractor’s compliance with the following: (1) the services will be performed by qualified personnel; (2) the services will be of the kind and quality described in Attachment 2, Statement of Work;

(3) the services will be performed in a professional and workmanlike manner in accordance with industry standards and practices; (4) the services offered do not infringe upon the intellectual property rights, or any other proprietary rights, of any third party; and (5) any person or entity, whether an agent or independent contractor, that performs work on the Contract for the Contractor (Contractor Representative) will comply with any security requirements and processes as provided by the Office, or provided by the Office’s customer, for work done at the Office or other locations. The Office reserves the right to investigate or inspect at any time whether the services or qualifications offered by the Contractor meet the Contract requirements. Notwithstanding any provisions to the contrary, written acceptance of a particular deliverable/requirement does not foreclose the Office’s remedies if those performance standards that cannot be readily measured at the time of delivery are not met.

8. Acceptance of Deliverables.

a. Acceptance Process. All deliverables must be received and accepted in writing by the Office’s Contract Manager before payment, unless advanced payment or partial payment has been authorized in accordance with section 215.422, F.S. The Office will have fifteen (15) calendar days to inspect and approve the deliverables after receipt.

b. Rejection of Deliverables. The Office reserves the right to reject deliverables outlined in Attachment 2, Statement of Work, as incomplete, inadequate, or unacceptable due in whole or in part to the Contractor’s lack of satisfactory performance under the terms of this Contract. If the Office’s Contract Manager does not accept a deliverable within fifteen (15) calendar days, the deliverable will be deemed rejected. Failure to fulfill the appropriate technical requirements or complete all tasks, duties, or activities as identified in Attachment 2, Statement of Work, will result in rejection of the deliverable and the associated invoice. The Office, at its option, may allow additional time within which the Contractor may remedy the objections noted by the Office before the Office issues a notice of default. If the Office’s Contract Manager allows additional time for the Contractor to correct a rejected deliverable, the Contractor shall work diligently to correct all deficiencies in the deliverable that remain outstanding within a reasonable time or, if a time certain is specified, within the additional time allotted. All work done to correct a rejected deliverable will be done at the Contractor’s expense.

c. Status Reports. If status reports are required as part of the Contract, the Contractor shall timely submit status reports showing each task, activity, and deliverable worked on; attesting to the level of…