2523-879 Att D.a. - Costs and Quotations.xlsx

This is a Cost and Quotations bid sheet for the TED Program iOS Device Inclusion contract opportunity managed by the Washington State Department of Social and Health Services (DSHS), specifically for the HCLA Office of the Deaf and Hard of Hearing (ODHH). The contract encompasses the purchase, setup, distribution, training, maintenance, and ongoing mobile device management of Apple iOS hardware, software, and third-party software, along with traditional telecommunication devices. Bidders must complete the form exactly as presented, with alterations or deviations potentially resulting in non-responsive bids. The sheet requests pricing for Apple iPhones with 4-line engraving, 3-year comprehensive warranty, and application installation; Apple iPads with similar specifications; device accessories including protective covers and peripherals; other Apple hardware; and Apple App Store accessibility app purchases. Additionally, bidders must provide pricing for user training and support services, including in-person training sessions lasting approximately 4 hours and webinar-based training lasting approximately 2 hours, both scheduled as required by DSHS.

All bids must be submitted in USD using a Cost Plus percentage format (e.g., Cost + 25%), with pricing to include drop shipping to client locations with signature required. Bidders must submit detailed warranty information outlining coverage length, damage inclusions and exclusions, return and repair procedures, refurbishing policies, communication methods with the State, turnaround times, defective equipment disposal, and post-warranty support options. The bid sheet also requires disclosure of any internet or web-based training platforms available to DSHS and clients, including accessibility features such as American Sign Language or closed captions, and associated costs. Ongoing user tech support pricing must be provided for service available 8:00 AM to 5:00 PM PST Monday through Friday, excluding holidays, with Mobile Device Management for remote diagnostics and system updates. The maximum total evaluation points for this solicitation is 125 points.