25-P-163JJ_Insurance_Requirements.pdf

This is an Insurance Requirements document for Volusia County, Florida, related to RFP #25-P-163JJ for an Integrated Ticketing System serving the Ocean Center and Lyonia Amphitheater. The procurement seeks a comprehensive ticketing platform to replace the current Ticketmaster agreement and support multi-venue operations across the Ocean Center's arena (8,400 seats), exhibit hall (5,000 seats), ballroom (1,000 seats), and Lyonia Amphitheater (700 outdoor seats). The system must integrate with existing payment infrastructure (Grant Street/Payment Express), support digital and printed ticket delivery, include CRM and marketing tools, and provide extensive reporting capabilities with ADA WCAG 2.1 Level AA compliance. The pre-proposal meeting occurred on October 23, 2025, with questions due by October 29, 2025, and proposals due by November 12, 2025, at 3:00 pm. The initial contract term is four years with options to renew for two additional one-year periods.

The insurance requirements are comprehensive and mandatory for all contractors. Workers Compensation must include a waiver of subrogation and Florida statutory coverage. Commercial General Liability requires $1,000,000 per occurrence and $2,000,000 general aggregate on an occurrence basis, with the County and Lyonia designated as additional insureds and a waiver of subrogation provision. Auto Liability must provide $500,000 combined single limit for any auto, Professional Liability requires $1,000,000 per claim and $2,000,000 aggregate for computer software and technology services, and Cyber Insurance must provide $2,000,000 each claim and $2,000,000 aggregate covering network security, privacy liability, and breach management costs. All insurance policies require thirty days written notice of cancellation to Volusia County's Risk Management Division at the Purchasing & Contracts Division office in DeLand, Florida.