Past Performance Questionnaire.docx
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- Solicitation number
- 2031ZA25Q00071
About this file
This is a Past Performance Questionnaire template issued by the Bureau of Engraving and Printing (BEP) for snow and ice removal services under solicitation 2031ZA25Q00071. The questionnaire requires offerors to obtain evaluations from three assessors who can validate their performance on similar contracts within the last 4 years. Relevant past performance must be similar in size, scope, and complexity to the current requirement.
The questionnaire contains five sections covering contract information, assessor details, and performance evaluations across multiple criteria including customer satisfaction, schedule performance, management performance, and quality. Assessors must complete and submit the questionnaire directly to the contracting office by February 21, 2025 at 10:00 AM EST. Performance ratings range from Exceptional to Unsatisfactory, with detailed definitions provided for each rating level. The questionnaire emphasizes the importance of independent assessor completion and submission, rather than through the offeror.
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PAST PERFORMANCE QUESTIONNAIRE
Instructions:
· The Bureau of Engraving and Printing (BEP) requests recent past performance. Recent is defined as within the last 4 years.
· Offeror shall send the questionnaire to at least three (3) Assessors (personnel or organization) for which Snow and Ice Removal Services have been provided. Services must be relevant to BEP’s requirement. Relevant is defined as similar in size, scope, and complexity to the work identified in the Performance Work Statement.
· Offeror shall complete Section II prior to submitting the questionnaire to Assessor(s).
· The Assessor(s) shall validate/confirm Section II information and complete Sections III and V.
· The Assessor(s), NOT THE OFFEROR, shall email the completed questionnaire to the contracting office point of contact no later than the date and time indicated below.
Message to the Assessor: Your assistance is requested by the BEP to assist with establishing the performance history for the Contractor named below. Please validate/confirm Section II information, complete Sections III and V, and sign the questionnaire. Completed questionnaire shall be emailed to Candace.Noel@bep.gov and Samuel.Lopez@bep.gov by no later than 10:00 AM Eastern Time (EST), on Friday, 21 February 2025.
I. Solicitation Data (for the proposed effort)
| Solicitation Number |
| 2031ZA25Q00071 |
| Project/Requirement |
| Snow and Ice Removal Services |
II. Current or Historical Contract Information Assessor: The performance data submitted by the Offeror is |_| correct or |_| incorrect.
Name of Company Reference is for: _____________________________________________________
CONTRACTOR NAME & ADDRESS:
Contract No
Type of Contract
| Initial |
| Final |
Contract Value
Period of Performance/Delivery Schedule
Project/Requirement Description
Please select from the following as it applies to this contract:
| Contracting Role |
| |_| PRIME |
| |_| SUBCONTRACTOR |
| Termination History |
| |_| Convenience |
| |_| Default |
| |_| N/A |
III. Assessor information for SNI Finishing Systems
Assessor Name
Title
Phone Number/Email Address
Identify your role in the contract award or administration and the period of your involvement.
| Role |
| Period of Involvement |
Procuring Contracting Officer (PCO)
Administrative Contracting Officer (ACO)
Contract Specialist
Contracting Officer’s Representative (COR)
Technical Project Lead/Project Manager
Quality Assurance Specialist
Defense Contract Audit Agency (DCAA) Auditor
Other:
IV. Evaluation Definitions
The following definitions should be used in your assessment of Contractor performance.
| EXCEPTIONAL |
| Performance EXCEEDS MOST contractual requirements to the Government’s benefit. The performance of areas being assessed was accomplished with few minor issues or concerns. |
| VERY GOOD |
| Performance EXCEEDS SOME contractual requirements to the Government’s benefit. The performance of areas being assessed was accomplished with few minor issues or concerns, for which the Contractor’s corrective actions were highly effective. |
| SATISFACTORY |
| Performance MEETS contractual requirements. The performance of the areas being assessed contains minor issues or concerns, for which corrective actions taken by the Contractor were effective. |
| MARGINAL |
| Performance MEETS SOME contractual requirements. The performance of the areas being assessed includes significant problems, issues, or concerns for which corrective actions taken by the Contractor were only somewhat effective. |
| UNSATISFACTORY |
| Performance DOES NOT MEET contractual requirement. The performance of the areas being assessed includes serious problems, issues, or concerns for which the Contractor’s corrective actions were ineffective. |
| NOT APPLICABLE (N/A) |
| Performance information not recent or relevant as defined in the Solicitation. Unable to provide assessment. |
V. Performance Evaluation
| Exceptional |
| Very Good |
| Satisfactory |
| Marginal |
| Unacceptable |
| N/A |
CUSTOMER SATISFACTION
The referenced contractor was responsive to the customer’s needs.
The contractor’s personnel were qualified to meet the requirements.
SCHEDULE PERFORMANCE
The contractor’s ability to ensure, to the extent of its responsibility, that all tasks were completed within the requested time frame.
Time required for vendor to response to emergencies and service requests.
Timeliness in Meeting Milestones and deliverables (if applicable)
MANAGEMENT PERFORMANCE/PROGRAM MANAGEMENT
The contractor had a clear understanding of the tasks detailed in the Statement of Work/Performance Work Statement
The contractor’s ability to complete tasks correctly the first time.
The contractor’s ability to resolve problems.
Did the contractor successfully manage its subcontractors?
Was the contractor’s management effective in controlling cost, schedule and performance requirements?
QUALITY
What is your OVERALL assessment of the quality of the contractor’s performance? Were your specifications and expectations met by the contractor?
Quality of the finished product; please note any specific issues.
Conformance to Contract Requirements
Standards of Good Workmanship (technical, professional, environmental, safety, etc.)
General Comments:
| _________________________________ | ____________________ | |
| Assessor’s Signature | Date |
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