030ADV26R0008 0003.pdf

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IT Operational Support Services IDIQ
Solicitation number
2026-CIO-0044
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About this file

This is Amendment 0003 to Solicitation 030ADV26R0008, issued by the Library of Congress Contracts and Grants Directorate on January 28, 2026. The amendment updates the submission timeline for Phase II questions and proposals, modifies the font size requirements for Phase II proposals, and adds a new Questions Template (Attachment J6) for offerors to use when submitting inquiries.

The solicitation is for multiple Indefinite Delivery/Indefinite Quantity (IDIQ) IT Operational Support contracts plus an initial task order for Data Network Support, structured as a two-phase down-select competition. Phase One, due January 5, 2026 by 12:00 PM ET, requires submission of Volume I (Corporate Experience factor only). Phase Two, with a tentative deadline of March 5, 2026 by 12:00 PM ET (to be confirmed in advisory letters), requires submission of Volumes II through VI covering Technical Approach, Past Performance, and Pricing for both the IDIQ and initial order. Offerors must submit all materials electronically via email in Microsoft Office or Adobe formats with specific formatting requirements (8.5" x 11" pages, single-spaced, 1-inch margins, Times New Roman 10-12 point font). Questions for Phase One must be submitted by December 16, 2025 at 12:00 PM ET, and Phase Two questions by February 18, 2026 at 12:00 PM ET, using the provided Questions Template. All proposals require signed copies of SF1449 and SF30 forms, representations and certifications, and completed pricing attachments. SAM registration is required, and offerors may protest contracting decisions to either the Contracting Officer or Government Accountability Office.

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Other files

File Type Posted
Attachment J7 - 0009 - Initial Task Order - Operational Support.pdf PDF
030ADV26R0008 0009.pdf PDF
030ADV26R0008 0008.pdf PDF
Attachment J7 - 0008 - Initial Task Order - Operational Support.pdf PDF
Attachment J5 - 0008 - Initial Order Pricing Sheet.xlsx XLSX spreadsheet
Answers to Operational Support Order Questions - IT Operational Suport Services IDIQ.xlsx XLSX spreadsheet
Attachment J4 - 0008 - Initial Task Order - Data Network Support.pdf PDF
030ADV26R0008 0007.pdf PDF
030ADV26R0008 0006.pdf PDF
Attachment J7 - 0005 - Initial Task Order - Operational Support.pdf PDF
Answers to Phase II Questions - IT Operational Suport Services IDIQ.xlsx XLSX spreadsheet
Attachment J4 - 0005 - Initial Task Order - Data Network Support.pdf PDF
030ADV26R0008 0005.pdf PDF
Attachment J5 - 0005 - Initial Order Pricing Sheet.xlsx XLSX spreadsheet
030ADV26R0008 0004.pdf PDF
Attachment J6 - 0003 - Questions Template.xlsx XLSX spreadsheet
Attachment J5 - 0002 - Initial Order Pricing Sheet.xlsx XLSX spreadsheet
Attachment J4 - 0002 - Initial Task Order - Data Network Support.pdf PDF
030ADV26R0008 0002.pdf PDF
Attachment J1 - 0002 - IT Operational IDIQ Labor Categories and Pricing.xlsx XLSX spreadsheet
Answers to Initial Questions - IT Operational Support Services IDIQ.xlsx XLSX spreadsheet
030ADV26R0008 - 0001.pdf PDF
Attachment J3 - Non-Disclosure Agreement.pdf PDF
Attachment J5 - Initial Order Pricing Sheet.xlsx XLSX spreadsheet
Attachment J1 - IT Operational IDIQ Labor Categories and Pricing.xlsx XLSX spreadsheet
030ADV26R0008.pdf PDF
Attachment J2 - Past Performance Questionnaire.doc DOC document
Attachment J4 - Initial Task Order - Data Network Support.pdf PDF
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5. PROJECT NUMBER (if applicable)

CODE7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODECODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

1 7

0003 01-28-2026 2026-CIO-0044

Contracts and Grants Directorate Library of Congress

101 Independence Ave. SE LA 325 Washington DC 20540-9411

Contracts & Grants Directorate Library of Congress

LA 325

101 Independence Av SE Washington DC 20540-9411

To all Offerors/Bidders

030ADV26R0008

X

X X

See CONTINUATION Page

The purpose of this amendment is to update the submission date for Phase II questions and proposals, update the font size for Phase II proposals, and update Section J to provide a template to use for submitting questions.

The updated text is highlighted below.

Lucas, Tiffany

030ADV26R0008 0003 Section J

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

SECTION J - LIST OF ATTACHMENTS

Identifier Title Date Number of Pages

1 Attachment J1 – 0002 – IT Operational IDIQ Labor Categories and Pricing

12/29/2025 15

2 Attachment J2 – Past Performance Questionnaire

10/21/2025 2

3 Attachment J3 – Non-Disclosure Agreement 10/21/2025 2

4 Attachment J4 – 0002 – Initial Task Order – Data Network Support

12/29/2025 8

5 Attachment J5 – 0002 – Initial Order Pricing Sheet

12/29/2025 3

6 Attachment J6 – 0003 – Questions Template 1/28/2026 1

030ADV26R0008 0003 Section L

SECTION L - INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

FAR Number Title Date

52.204-7 SYSTEM FOR AWARD MANAGEMENT NOV 2024

52.204-16 COMMERCIAL AND GOVERNMENT ENTITY CODE REPORTING AUG 2020

L.1 52.216-27 SINGLE OR MULTIPLE AWARDS (OCT 1995)

The Government may elect to award a single delivery order contract or task order contract or to award multiple delivery order contracts or task order contracts for the same or similar supplies or services to two or more sources under this solicitation.

(End of Provision)

L.2 LC52.215-1 PROPOSAL SUBMISSION INSTRUCTIONS - BEST VALUE TRADE-OFF

L.2.1 Award Type

The Library anticipates the award of multiple Indefinite Delivery/Indefinite Quantity (IDIQ) contracts in response to this solicitation.

L.2.2 Authority

This solicitation is being issued in accordance with FAR Part 15 and the Library of Congress Federal Acquisition Regulations (LCFARS).

L.2.3 Clarifications and Questions

To be considered, all questions pertaining to this solicitation must be submitted using Attachment J6 – 0003 – Questions Template via email to the Contracting Officer, Tiffany Lucas at tluc@loc.gov, and the Contract Specialist, Stephanie Boone at sboone@loc.gov. Phase One questions must be submitted no later than 12:00 PM ET, December 16, 2025.

Phase Two questions must be submitted no later than 12:00 PM ET, February 18, 2026. Questions received after this time may not be answered. Answers to questions, if any, will be posted publicly on SAM.gov.

L.2.4 General Information to Offerors

This section discusses general submission instructions and proposal requirements. Offerors must comply with the submission instructions specified in the solicitation. The Library has the right at its discretion, to determine an offer ineligible for award if an Offeror does not comply materially with the submission instructions.

Advisory Down-Select: This competition will be structured as a two-phased “Down-Select” competition in which Offerors are required to submit their response to the first phase to move to the next phase. The purpose of utilizing the down-select method is to streamline the acquisition process to the benefit of both the Offerors and the government.

L.2.4.1 Overview of Down-Select Phases

The Government intends to conduct the evaluation and selection process in two (2) phases, structured as follows:

Phase One: Evaluation of Factor 1: Corporate Experience (Volume I)

Phase Two: Evaluation of Factor 2: Technical Approach (IDIQ only), Factor 3: Past Performance, Factor 4: Price (IDIQ), Factor 5: Technical Approach (order) and Factor 6: Price (order). (Volumes II - VI)

For Phase One, offerors shall submit their response to Factor 1 – Corporate Experience. After the Government completes evaluation of Phase 1, offerors will receive an advisory recommendation to proceed or not to proceed with Phase Two in which offerors submit Factors 2 - 6 in accordance with the instructions listed in Section L.2.6 below.

Offerors who are found to not be the most highly rated in Factor 1 will be advised that they are unlikely to be viable competitors, along with the general basis for the Library’s advisory recommendation. The intent of this advise is to minimize development costs for those offerors with little to no chance of receiving an award. However, notwithstanding the advice provided by the Government in response to their Phase 1 submissions, all respondents may participate in Step 2.

L.2.5 Email Submission Instructions and Format

(a) All proposals shall be submitted electronically via email to the Contracting Officer and Contract Specialist identified in Section G, no later than the response date specified in the solicitation for each phase.

The email for Phase I must include the following in the subject line “[Insert your Offeror Name], Phase I: Volume 1 Proposal for 030ADV26R0008 – IT Operational Support”. Volume I – Corporate Experience shall be submitted by Monday, January 5, 2026, by 12:00 PM ET. Offerors who fail to submit Volume I by the date and time will not be considered for award and the Library will not accept any other proposal volume.

The email for Phase II must include the following in the subject line “[Insert your Offeror Name], Phase II: Volume II-VI Proposal for 030ADV26R0008 – IT Operational Support”. Volumes II – VI shall be submitted by the date and time provided in the advisory recommendation letter. The tentative date for Phase II submissions is 12:00 PM ET, March 5, 2026, and will be confirmed in the advisory recommendation letter and in a posting on SAM.gov. Proposals submitted after the date and time listed may not be accepted.

Proposals submitted through SAM.gov will not be accepted.

(b) Email File Size: The maximum size file allowed through the Library’s email system is 20MB. If needed, the Offeror may send multiple emails but must ensure they are clearly identified. Offeror must not submit zipped or locked files.

(c) Offer Format: Offers must be submitted in either Microsoft Office or Adobe formats. Each page must be numbered and labeled with the name of the Offeror, solicitation number, and volume title. The format for all documents must be

8.5 x 11-inch pages, single-spaced 1-inch margins, Times New Roman 10 to 12-point font in text. Font size for tables, graphics, and callout boxes shall be no smaller than 10-point font. No Hyperlinks to external reference information should be included in any section of your proposal.

L.2.6 Proposal Contents

(a) Offerors must submit an offer package that includes six separate volumes. Each volume must be submitted as its own document and must include the solicitation number, the offeror’s name, mailing address, telephone number, Unique Entity Identifier (UEI) number, organization Point of Contact with phone number and email address.

(b) The six separate volumes shall be provided as follows:

Phase I

Volume I – Technical Proposal – Factor 1: Corporate Experience

Phase II

Volume II – Technical Proposal – Factor 2: Technical Approach (IDIQ only)

Volume III – Factor 3: Past Performance (To be submitted by offerors customers using Attachment J2)

Volume IV – Factor 4: Price Proposal (IDIQ only) (To be submitted by offeror using Attachment J1)

Volume V – Initial Order Technical Proposal – Factor 5: Technical Approach

Volume VI – Factor 6: Price Proposal (Order only) (To be submitted by offeror using Attachment J5)

Volume I. Technical Proposal – Corporate Experience. (Volume 1 shall not exceed 2 pages in length per project and 2 pages in length for the narrative response, not including a cover letter, cover page, table of contents and executive summaries. Projects and narrative responses exceeding the 2-page limit will not be read.)

A.1. Factor 1 - Corporate Experience.

Offerors shall provide a narrative describing their experience performing the services identified in Section C of this solicitation.

In addition, offerors shall submit descriptions of three (3) complete and/or ongoing projects performed for commercial and/or federal clients in the past five (5) years.

Projects shall be similar in scope and complexity to the services required by the IDIQ Statement of Work (SOW). Offerors must provide examples of its own experience, not the experience of any proposed subcontractors.

The Offeror shall provide sufficiently detailed information for the Library to determine the ability of the Offeror to perform the requirements in this solicitation. The Library is interested in examples of real work with actual results of the offeror in fulfilling similar requirements to the requirements in this solicitation, specifically, fulfilling the service related requirements and service-related deliverables in Section C.

The following information must be provided for each complete and/or ongoing project:

1. Customer name, address, e-mail address and telephone number.

2. Contract number, period of performance, and total dollar amount.

3. A description of the scope of work or effort including an overview of the technical requirements worked, roles provided, and long-term results achieved. In addition, offerors shall clearly indicate if you were the prime contractor or sub-contractor on the contract.

4. A description of how the project demonstrates offeror’s expertise in delivering the services required in this solicitation.

5. Offeror’s overall management of any subcontractor(s) for the project and how the relationship provided quality service to the customer.

6. How offeror provided solutions to resolve any problems encountered during the performance of services for the contract.

When subcontracting arrangements are proposed, an additional two (2) corporate experience projects for each subcontractor proposed must be submitted. Subcontractor examples must contain the same information listed above for their examples. Offerors shall also state if they have worked with any of the proposed subcontractor before and if they have, state what type of project it was.

Failure to provide the required information described above, shall render the proposal ineligible for award.

Volume II. Technical Proposal – Technical Approach (IDIQ). (Volume II shall not exceed 20 pages in length, not including cover letter, cover page, table of contents and executive summaries. Pages exceeding the 20-page limit will not be read.)

B.1. Factor 2 – Technical Approach (IDIQ)

Offerors shall submit a narrative that describes their approach or process to fulfill the requirements in Section C of the IDIQ solicitation. The narrative must show the offeror’s understanding of the Library’s requirements and demonstrate that the offeror can provide the services required under the contract.

Offerors must respond sequentially to each paragraph in Section C, starting with 3.2, to permit side-by-side consideration of the proposed technical approach with the requirements of this solicitation.

Note: Offerors shall not merely restate the IDIQ solicitation requirements but present a rational methodology for fulfillment of the requirements. A simple repetition and/or paraphrasing of the requirements in the IDIQ solicitation or order will not provide adequate documentation of a proper understanding of the requirements and will deem the technical approach factor unacceptable.

In addition, Offerors shall provide an organizational chart which describes how the offeror will provide staff and manage the IDIQ contract. The organizational structure must include key personnel and program management (including names and titles), subcontractors (including business names and roles), and outline major responsibilities for personnel and subcontractors that will be provided for this contract. The organizational structure shall show how the offeror will provide services under the contract, and how subcontractors will be managed if proposed.

Additionally, Offerors shall submit a narrative describing their plans for recruiting (including providing an estimate turnaround time for providing a replacement staff member if the primary is unable to perform their duties), training, and retaining personnel to meet the requirements in Section C.

Volume III. Past Performance. No page limit (must be submitted by the offerors’ customers).

C.1. Factor 3 - Past Performance

Offerors shall send the Past Performance Questionnaire identified in Section J (Attachment J2) to their commercial and/or federal clients. These can be the same clients provided in the Corporate Experience Section. Offerors shall ensure that the Government receives at least three (3) completed questionnaires. At least one questionnaire must be for the prime contractor. Forms submitted directly to the Government by the offeror will not satisfy the requirement for past performance information and will not be evaluated.

Questionnaires shall be returned directly to the Contracting Officer, Tiffany Lucas at tluc@loc.gov, and the Contract Specialist, Stephanie Boone at sboone@loc.gov, by the solicitation closing date and time. References may be for the prime or subcontractors; however, at least one (1) shall concern the relevant past performance of the prime.

Volume IV. Price Proposal (IDIQ). No page limit (Must be submitted as a separate file from Volume VI)

D.1. Factor 4 - Price

(i) Offerors shall complete and return a copy of Attachment J1 – IT Operational IDIQ Labor Categories and Pricing as a part of their price proposal. Tab 2 of the attachment shall include a complete list of the fully loaded rates for each labor category provided which is anticipated to complete all the requirements described in Section C of the solicitation. Rate pricing shall include all services required by the statement of work and shall be inclusive of all of the offeror’s direct costs, indirect cost, and profit.

Partial pricing by an Offeror shall render the proposal non-responsive to the Library’s requirement and the proposal may not be considered for award.

Note: Offerors must include any ground rules and/or assumptions in their proposal. Ground rules and/or assumptions must indicate a clear reference to the solicitation term(s) or condition(s) that is (are) excepted or modified. Any ground rules and/or assumptions inconsistent with the solicitation terms will render the offerors proposal unacceptable.

Ground rules and/or assumptions are not accepted by the Library unless approved by the Contracting Officer in writing.

Silence by the Contracting Officer does not provide acceptance.

(ii) Offerors that require the full street address for the DC2, DC3, and DC4 Library Data Centers shall complete Attachment J4 – Non-Disclosure Agreement (NDA). Offers shall provide a completed and signed NDA form to the Contracting Officer and Contract Specialist via email at tluc@loc.gov and sboone@loc.gov .

(iii) Submission of SF1449 (solicitation) and SF30 (amendments) to the solicitation: Offeror must provide a signed copy of the original SF1449 and any amendments to acknowledge and confirm the Offeror has read and agrees to comply with the terms and conditions of this solicitation. The SF1449 and SF30 to the solicitation must be signed, dated and submitted as part of the quote.

(iv) Representations and Certifications – Offerors shall submit a signed copy of the provisions from Section K unless provided and updated within SAM.gov.

Volume V. Technical Proposal – Technical Approach (Initial Order). (Volume V shall not exceed 20 pages in length, not including cover letter, cover page, table of contents and executive summaries. Pages exceeding the 20-page limit will not be read.)

Initial Order - Factor 5

E.1. Technical Approach. Offerors shall submit a narrative that describes their approach or process to fulfill the requirements in the task order provided in Attachment J4. The narrative must show the offeror’s understanding of the Library’s requirement and demonstrate that the offeror can provide the services required under the order. Offerors shall also submit a draft Transition-In Plan to describe how services will be transitioned from the incumbent contractor. The Transition-In Plan shall describe the onboarding of staff and assignment of duties and responsibilities that will ensure the required services are continued through the transition period.

Offerors must respond sequentially to each paragraph in Section C, starting with 3.2, to permit side-by-side consideration of the proposed technical approach with the requirements of the initial order.

Additionally, offerors shall provide a detailed description of the proposed labor mix (using the specific labor categories from Attachment J1 and providing the number of hours being proposed for each labor category) to be used to perform the services under the initial task order provided in Attachment J4.

Volume VI. Price Proposal – Initial Order. No page limit (Must be submitted as a separate file from Volume IV)

Initial Order – Factor 6

F.1. For evaluation purposes, Offerors shall complete tab 2 of Attachment J5 – Initial Order Pricing Sheet for the initial task order. The initial task order pricing must include a complete breakdown of the labor mix (labor categories, hours, and fully loaded rates) for each year needed to complete the requirements identified in Attachment J4. The task order pricing must align with the rates provided in tab 2 of Attachment J1.

Offerors must provide pricing for the base year, as well as for each option for the initial task order to be considered for award. No blended rates in the task order will be allowed. Partial pricing by the Offeror shall render the proposal non-responsive to the Library’s requirement and the proposal may not be considered for award.

Note: Offerors must include any ground rules and/or assumptions in their proposal. Ground rules and/or assumptions must indicate a clear reference to the solicitation term(s) or condition(s) that is (are) excepted or modified. Any ground rules and/or assumptions inconsistent with the solicitation terms will render the offerors proposal unacceptable.

Ground rules and/or assumptions are not accepted by the Library unless approved by the Contracting Officer in writing.

Silence by the Contracting Officer does not provide acceptance.

L.2.6 SAM Registration

If your business is not registered in SAM, your business may not be eligible to receive a contract from the Government.

Registration can be done, here: https://sam.gov/content/entity-registration. SAM registration is free. If you require assistance with registering or renewing your business in SAM, you can obtain assistance at the Federal Service Desk, located here: https://www.fsd.gov/gsafsd_sp.

(End of Provision)

L.3 LC52.233-2 PROTESTS TO THE LIBRARY OF CONGRESS (DEC 2013)

Offerors may submit a protest directly to the Contracting Officer or to the Government Accountability Office. Protests filed with the contracting officer will be decided promptly, and may be appealed to the Library’s Senior Procurement Executive for purposes of conducting an independent review of the contracting officer’s decision.

(End of Provision)

End of Document

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