030ADV26R0008.pdf

PAGE 1 OF1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

2026-CIO-0044

030ADV26R0008 12-08-2025

Lucas, Tiffany (202) 707-5688 12-30-2025

12:00 PM EST

Contracts and Grants Directorate Library of Congress

101 Independence Ave. SE LA 325 Washington DC 20540-9411

X

N/A

X

DELIVERY

See Sections D&F for delivery instructions.

Contracts & Grants Directorate Library of Congress

LA 325

101 Independence Av SE Washington DC 20540-9411

Submit Invoices through https://www.ipp.gov Washington DC 20540

See CONTINUATION Page

See CONTINUATION Page

X X

X 1

Lucas, Tiffany

030ADV25R0050

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

SECTION B - SUPPLIES OR SERVICES AND PRICE/COSTS

B.1 LC52.212-2 SUPPLEMENTAL LICENSE AGREEMENTS (JUL 2017)

B.2 LC52.216-3 CONTRACT TYPE (JUN 2016)

B.3 MINIMUM AND MAXIMUM AMOUNTS

B.4 TRAVEL

B.5 OTHER DIRECT COSTS

B.6 SERVICE CONTRACT LABOR STANDARDS

B.7 PRICE/COST SCHEDULE

ITEM INFORMATION

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

4. CONTRACT PERFORMANCE

4.2 Key Personnel

4.3 Schedule of Deliverables

Specific services to be performed and/or products to be furnished will be identified on individual task orders.

Generally, the following deliverables may be required, tailored to each order:

SECTION D - PACKAGING AND MARKING

D.1 LC52.211-1 DELIVERIES (APR 2015)

D.2 LC52.211-2 DELIVERIES TO THE LIBRARY OF CONGRESS, CAPITOL HILL CAMPUS (JUN 2021)

D.3 LC52.231-1 PAYMENT OF POSTAGE FEES (MAY 2015)

SECTION E - INSPECTION AND ACCEPTANCE

E.1 INSPECTION AND ACCEPTANCE

SECTION F - DELIVERIES OR PERFORMANCE

F.1 LC52.215-5 PLACE AND PERIOD OF PERFORMANCE (JAN 2019)

SECTION G - CONTRACT ADMINISTRATION DATA

G.1 LC52.201-3 CONTRACT ADMINISTRATION (AUG 2015)

G.2 LC52.204-5 IDENTIFICATION AND BUILDING PASSES (SEP 2024)

G.3 LC52.232-1 LIBRARY OF CONGRESS INVOICE INSTRUCTIONS (DEC 2022)

G.4 LC52.232-2 SCHEDULE OF PAYMENTS (JUN 2015)

SECTION H - SPECIAL CONTRACT REQUIREMENTS

H.1 LC52.201-1 CONTRACTING OFFICER'S REPRESENTATIVE (COR) APPOINTMENT AND AUTHORITY (JAN 2016)

H.2 LC52.203-1 CONTRACTOR PUBLICITY (OCT 2013)

H.3 LC52.204-1 COLLECTIONS SECURITY (DEC 2013)

H.4 LC52.204-2 CONDUCT ON LIBRARY PREMISES (JUL 2021)

H.5 LC52.204-3 INFORMATION SYSTEMS SECURITY (JUL 2024)

H.6 LC52.204-4 CONTRACTOR EMPLOYEE FITNESS (SEP 2024)

H.7 LC52.209-1 CONFLICTS OF INTEREST (OCT 2013)

H.8 LC52.237-1 KEY PERSONNEL (AUG 2014)

H.9 LC52.237-2 CONDUCT OF WORK (MAY 2015)

H.10 LC52.239-1 INFORMATION SECURITY (JUL 2025)

H.11 LC52.239-2 SYSTEMS DEVELOPMENT LIFE CYCLE (SEP 2018)

H.12 LC52.239-5 SYSTEMS HOSTED BY EXTERNAL HOSTING PROVIDERS (SEP 2018)

H.13 LC52.239-6 ASSESSMENT AND AUTHORIZATION PRIVACY REQUIREMENTS (JUL 2016)

H.14 LC52.239-7 INFORMATION AND COMMUNICATION TECHNOLOGY ACCESSIBILITY (JAN 2025)

PART II - CONTRACT CLAUSES

SECTION I - CONTRACT CLAUSES

I.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

I.2 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE

ORDERS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (JAN 2025)

I.3 52.216-18 ORDERING (AUG 2020)

I.4 52.216-19 ORDER LIMITATIONS (OCT 1995)

I.5 52.216-22 INDEFINITE QUANTITY (OCT 1995)

I.6 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

I.7 LC52.204-6 SPEECH OR DEBATE CLAUSE PRIVILEGE NOTICE AND PROTECTION AGAINST DISCLOSURE (SEP 2017)

I.8 LC52.212-4 CONTRACT TERMS AND CONDITIONS - COMMERCIAL ITEMS (DEV) (FEB 2016)

I.9 LC52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE

ORDERS - COMMERCIAL ITEMS (DEV) (MAY 2015)

I.10 LC52.216-2 FAIR OPPORTUNITY (FEB 2020)

I.11 LC52.217-1 ORDERING BY LEGISLATIVE BRANCH AGENCIES (JUL 2024)

I.12 LC52.227-1 ASSIGNMENT OF COPYRIGHT TO THE LIBRARY OF CONGRESS (DEC 2001)

I.13 LC52.228-70 INSURANCE REQUIREMENTS - WORK ON LIBRARY PREMISES (DEC 2014)

I.14 LC52.232-25 PROMPT PAYMENT (DEV) (JUL 2013)

I.15 LC52.233-1 52.233-1 (DEV) DISPUTES (MAY 2014)

PART III - LIST OF DOCUMENTS, EXHIBITS AND OTHER ATTACHMENTS

SECTION J - LIST OF ATTACHMENTS

PART IV - REPRESENTATIONS AND INSTRUCTIONS

SECTION K - REPRESENTATIONS, CERTIFICATIONS AND OTHER STATEMENTS OF OFFERORS

K.1 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS AND VIDEO SURVEILLANCE

SERVICES OR EQUIPMENT (NOV 2021)

K.2 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

K.3 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (MAY 2024)

SECTION L - INSTRUCTIONS, CONDITIONS, AND NOTICES TO OFFERORS

L.1 52.216-27 SINGLE OR MULTIPLE AWARDS (OCT 1995)

L.2 LC52.215-1 PROPOSAL SUBMISSION INSTRUCTIONS - BEST VALUE TRADE-OFF

L.3 LC52.233-2 PROTESTS TO THE LIBRARY OF CONGRESS (DEC 2013)

SECTION M - EVALUATION FACTORS FOR AWARD

M.1 LC52.215-2 EVALUATION - BEST VALUE TRADE-OFF

030ADV25R0050 Section B

SECTION B - SUPPLIES OR SERVICES AND PRICE/COSTS

B.1 LC52.212-2 SUPPLEMENTAL LICENSE AGREEMENTS (JUL 2017)

The Library does not agree to licensing agreements or any other provisions that attempt to: (1) replace an order as the governing contract; (2) establish new or supplemental payment terms; or, (3) affect the legal relationships of the parties.

Notwithstanding any clauses in this contract or order, or the contractual vehicles against which the order is placed, that establish order of precedence, the rights and obligations provided by this contract or order take precedence over the rights and obligations set forth in any licensing agreements provided to the Library.

The Library’s incorporation of a licensing agreement into this contract or order excludes all terms of the licensing agreement that contravene, modify or conflict with the terms of 36 C.F.R. 701.7 available at: https://www.ecfr.gov/cgi-bin/text-idx?SID=87a865ce2bd109313a951a3d477895d8&mc=true&node=se36.3.701_17&rgn=div8.

(End of Clause)

B.2 LC52.216-3 CONTRACT TYPE (JUN 2016)

This is a solicitation to issue a multiple award Indefinite Delivery/Indefinite Quantity (IDIQ) contract. Individual orders will be placed on a Firm Fixed Price (FFP), Labor Hour, or a Time and Materials (T&M) basis, or a combination of these types for individual requirements, the cumulative value of which shall not exceed the maximum amount defined in the contract.

B.3 MINIMUM AND MAXIMUM AMOUNTS

Minimum Amount: The total amount the Library is required to order under each IDIQ contract and the Contractor is required to furnish as ordered, over the entire term of the contract, inclusive of all ordering periods. The total minimum amount of this IDIQ contract is: $10,000.00 per contract.

Maximum Amount: The total maximum amount that the Library may order under each IDIQ contract and the contractor is required to furnish over the term of the contract inclusive of all ordering periods. The maximum aggregate amount of all task orders issued under all IDIQ contracts shall not exceed the shared ceiling of $150,000,000.00.

Specific requirements will be identified in individual orders issued under the IDIQ contract. During the life of the IDIQ contract, the Government may order services utilizing the proposed prices by the offerors up to the specified maximum contract value.

All T&M and/or LH orders will include a ceiling price. The contractor shall not exceed the ceiling price identified in each individual order.

B.4 TRAVEL

Travel to the Library of Congress and other locations may be required for the performance of this contract. Travel expenses will not be reimbursed separately under this contract unless explicitly identified in individual orders. Travel costs may be included in specific task orders at the discretion of the contracting officer. Any authorized travel expenses shall not exceed the amounts expressed in the Federal Travel Regulation.

030ADV25R0050 Section B

B.5 OTHER DIRECT COSTS

Other Direct Costs (ODCs) may be included in task orders for applicable costs for labor or material that are not accurately categorized under any type of order (FFP, Labor Hour, or T&M) including hardware, software, and subcontractor costs. ODCs may be included based on the CO’s determination that the ODCs are offered at a fair and reasonable price, and the inclusion of ODCs is in the best interest of the government in order to complete associated requirements.

B.6 SERVICE CONTRACT LABOR STANDARDS

The purpose of the contract is to provide for IT Operational services. As outlined in the list of labor categories in Attachment J1 the Library anticipates that in most cases the work/labor required at the order level will not principally be for Service Contract Labor Standards covered labor/labor categories.

However, this contract includes the clause 52.222- 41 and to all other applicable provisions of 41 U.S.C. chapter 67, Service Contract Labor Standards, and regulations of the Secretary of Labor (29 CFR Part 4) which may be applicable to particular orders. In such cases where the Library determines the Service Contract Labor Standards are applicable to a particular order based on its principal purpose (considering the anticipated labor categories to be used as outlined at attachment J1) the Library will note its applicability at the order level. In such cases each service employee employed in the performance of the order by the Contractor or any subcontractor will be paid not less than the minimum monetary wages and will be furnished fringe benefits in accordance with the wages and fringe benefits determined by the Secretary of Labor, as specified in the wage determination applicable to the locality where the work is performed, in effect on the date of award of the order. “Service employee” means any person engaged in the performance of this contract other than any person employed in a bona fide executive, administrative, or professional capacity, as these terms are defined in Part 541 of Title 29, Code of

Federal Regulations, as revised. It includes all such persons regardless of any contractual relationship that may be alleged to exist between a Contractor or subcontractor and such persons

B.7 PRICE/COST SCHEDULE

ITEM INFORMATION

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 5.00 YR _______________

IT Operational Support Services Contract Period: Base POP Begin: 05-01-2026 POP End: 04-30-2031

GRAND TOTAL _______________

030ADV25R0050 Section C

SECTION C - DESCRIPTION/SPECIFICATIONS/STATEMENT OF WORK

IT Operational Support Services IDIQ

1. OVERVIEW / BACKGROUND:

The Library of Congress (the Library), an agency of the Legislative Branch of the Federal Government, is the world’s largest and most comprehensive library, maintaining a collection of more than 165 million items – many of them unique and irreplaceable – in more than 450 languages. For details on the Library, its mission and its organization please refer to: https://www.loc.gov/about.

Information Technology (IT) plays a vital role in supporting the mission of the Library and comprises a heterogeneous environment that is managed and maintained using an industry best practice System Development Life Cycle (SDLC) and Project Management Life Cycle (PMLC) process. The Library’s SDLC supports the traditional waterfall/structured delivery model and the agile/iterative delivery model.

The Library’s PMLC and SDLC include the necessary processes, information and supporting tools that assist project managers and project teams in following Federal and industry best practices in project management and software development while maintaining awareness of the Library business priorities and the IT investment processes. The Library also expects to invest in the use of agile processes with the end goal of increasing the efficiency and effectiveness of the products and services it delivers to its customers. The agile approach improves the customer value delivered by iterative customer feedback into solutions.

The key management, control, and resource allocation strategies for IT projects are to:

Manage information technology projects within the IT investment processes.

Emphasize agile processes and incremental delivery of products and services.

Provide information technology products and services in a timely manner and in a useful format.

Encourage end-user involvement.

Proactively monitor cost and schedule performance and risk management within the IT investment processes, consistent with Federal best practices.

Select appropriate solutions with a focus on providing value within the investment processes.

Focus on re-use and common services.

For details on the Library’s SDLC and PMLC processes, please refer to:

https://www.loc.gov/about/doing-business-with-the-library/information-technology-related-business/

2. SCOPE:

The contract shall support the operation and maintenance of IT systems, keeping IT systems viable with supported vendor releases or off-the-shelf applications software upgrades. Operations and maintenance on IT systems shall include all network, software and infrastructure associated with on-premises and cloud deployed systems and applications to include client/server, database, and web-based applications.

Work to be performed under this IDIQ will include, but is not limited to:

IT Operations and Maintenance (O&M) planning and support to include software maintenance and upgrades, server computing platforms, storage systems infrastructure and information security infrastructure

Network (Voice/Data) planning and support to include hardware, software, security, and maintenance activities

Database Management Systems planning and support to include software, security, and maintenance activities

Communications and Messaging platforms support to include software, hardware, security, and maintenance activities

Collaboration platforms support to include software, and maintenance activities

Systems Monitoring and Management support to include software, hardware, and maintenance activities

End-point devices and peripherals support to include software, hardware, and maintenance activities

Datacenter operations and datacenter infrastructure management including racking, wiring, hardware installations, troubleshooting and maintenance

Independent Verification and Validation (IV&V) Services

IT-related Customer Education & Training

Operational End User Support

Software quality assurance and testing services

The scope of this IDIQ includes the purchase or lease of commercial off-the-shelf (COTS) hardware or software for the Library, but only to the extent that such requirements are integral and/or incidental to the support functions being performed by the contractor in specific task orders (TOs). A sample list of the types of hardware, software and applications that may be supported under this IDIQ is provided in Tab 4 of Attachment J1.

3. REQUIREMENTS

The Library’s Information Technology investments, and associated projects resulting in TOs to be issued under this IDIQ, may be broadly categorized as follows:

Planning and Analysis activities or projects focused on conducting a preliminary analysis, proposing alternative solutions, determining costs and benefits, and proposing recommendations. Included here are projects focused on the evaluation of emerging technologies for potential use in the 1–3 year investment timeframe.

Development, Modernization, and Enhancements (DME) Projects leading to new IT assets and projects that change or modify existing IT assets to improve capability or performance, implement legislative or regulatory requirements or to meet agency leadership requests. Included here are projects related to migration of legacy applications or technology components to current, supported technologies.

Operations and Maintenance (O&M) or Steady State O&M activities and projects are intended to maintain current capability and performance levels for a specific application, system, or infrastructure component. Included in this category of investment is maintenance of legacy applications and systems that must be retained for compelling business reasons.

3.1. PRINCIPAL TASK AREAS

The support required in the principal task areas listed below cover the spectrum of deploying and managing large scale integrated systems that involve a variety of software languages, database management systems, server and storage platforms, and network protocols.

The Library may order the full range of IT solutions and services necessary in the following task areas indicated below as they fit within various phases of the Library’s SDLC. The IT solutions and services in these task areas may include: design, development, implementation, project management, technical writing and documentation, integration, migration, optimization, maintenance, planning, requirements definition and analysis, systems design and development, testing and validation, configuration, deployment, monitoring, assessment and authorization compliance, system administration, provisioning, patch management, connectivity, equipment installation and/or removal, wiring and cabling, software and application monitoring, and Database Management Systems (DBMS) monitoring and maintenance.

3.1.1 Database Management Systems including relational and non-relational database software, database management tools, database development and reporting tools and database backup solutions (Oracle, SQL Server, Postgres, MySQL minimally).

3.1.2 Communications and Messaging including email, email servers, calendaring, email archiving solutions, instant messaging, mobile messaging and messaging clients, email/browser/instant messaging content filtering and anti-spam systems (M365, Zoom, Teams minimally).

3.1.3 Collaboration Systems and Platforms that enable person-to-person and group collaboration including web collaboration systems, and voice and video conferencing (Confluence, Jira, Service Now, M365 minimally).

3.1.4 Voice and Data Networking Infrastructure including wired and wireless data and video networking, carrier services, network services, virtual private networks (VPN), storage networking, wired voice networks (PBX), Voice over IP (VOIP), Wireless voice networks and networking support for mobile devices (Avaya, M365 minimally).

3.1.5 Systems Monitoring and Management including applications monitoring, applications management, endpoint (desktop, mobile device, tablet) monitoring and management, network monitoring and management, server platform monitoring and management, storage monitoring and management and IT Security monitoring tools and appliances (Cacti, New Relic, Elastic, Grafana, NetCool minimally).

3.1.6 Endpoint Devices Management including desktop hardware, laptop hardware, tablet hardware, smart phone hardware, file services, printers and print services, server-based computing/VDI, public use endpoints, endpoint device software configuration and management and assistive technologies.

3.1.7 Datacenter Operations and Infrastructure Management including:

Server Computing Platforms/Infrastructure as a Service (IaaS) including physical servers, virtual servers, operating systems, and infrastructure software.

Storage Systems Infrastructure including enterprise block level storage, file level storage, backup/restore/archival systems and operations and long-term storage

Information Security Infrastructure including network firewalls, trusted/non- trusted/DMZ network maintenance, intrusion and malware prevention systems, authentication systems and IT Security governance and risk compliance systems.

Datacenter Infrastructure including site surveys, equipment installation and/or removal, wiring and cabling, planning and optimization, disaster recovery, continuity of operations and contingency planning.

3.1.8 Cloud Operations and Management including:

Cloud Support (Platforms as a Service (PaaS), Infrastructure as a Service (IaaS), Software as a Service (SaaS)) including operations (servers, storage, networking, operating systems, infrastructure software) security, backup/recovery, architecture design and analysis support.

Storge Workflows including planning, design, and operations for content migrations between on-premises and cloud.

3.1.9 Operational Support including:

Service Desk support, system and configuration management, technical writing and documentation, telecommunication maintenance (data, voice, images, including wireless), network and security operations, backup and recovery management, multimedia production services, and digital content services.

o The Contractor may also be required to provide surge support for limited duration requirements that cannot be supported by the existing resources in any of these service areas.

3.1.10 Independent Verification and Validation (IV&V) Services encompassing agency independent procedures that are used to determine that a product, application, system, hardware or service meets requirements and specifications and that it fulfills its intended mission purpose.

3.1.11 Customer Education & Training including developing and delivering IT related training materials and programs in a variety of training venues (e.g., classroom, virtual courses) and training formats (e.g., user guides, training manuals, reference guides, etc.).

3.1.12 Software quality assurance and testing services including activities to ensure that systems and/or software meet functional, performance, IT security, and usability requirements. Testing activities may encompass functional, performance, accessibility, automation, application programming interface (API), and integration testing.

4. CONTRACT PERFORMANCE

4.1 Program Management

The Contractor shall provide program management of this contract and all task orders issued hereunder to include:

1. Quality control of services and deliverables

2. Project planning, implementation, and reporting

3. Work planning and scheduling

4. Detailed invoicing with costs broken down by the work stream, sub-work stream, and/or business owner level

5. Regular meetings with business owner staff and the Contracting Officer’s Representative (COR) to discuss contract issues and the status of the work streams, documentation, and minutes of key discussion points/decisions

6. Maintenance of project management-related documents in a Government furnished shared repository

7. Management of contractor and subcontractor on-boarding and exiting processes based on Library procedures, including any required background investigations

8. Transition planning

The Contractor will provide a Quarterly Status Report (QSR) to the COR regarding performance on each active order under this contract. The QSR may be in contractor-format but shall include at a minimum a summary description of each active order, the obligated value and potential value (including any options), period of performance, any outstanding issues, and names of staff onboarded (issued an LOC ID badge) under each task order.

4.2 Key Personnel

The contractor shall provide a Program Manager who shall be responsible for the performance of the work. The name of this person and an alternate who shall act for the Contractor when the manager is absent shall be designated in writing to the Contracting Officer. The program manager or alternate shall have full authority to act for the Contractor on all matters relating to this contract. The program manager or alternate shall be available between 8:00 a.m. and 5:00 p.m. Eastern time, Monday thru Friday, except Federal holidays or when the government facility is closed for administrative reasons.

The minimum qualifications for the Program Manager shall include:

U.S. Citizenship

Ability to communicate both orally and in writing with senior level executives

Ability to meet critical deadlines.

Expertise in execution and oversight of major federal IT programs

Additional Key Personnel may be identified on individual task orders. All key personnel must be approved by the Library prior to the start of any task. In the event of a vacancy in a Key Personnel position, the contractor shall identify a qualified replacement within 14 days of the vacancy and provide a copy of the proposed replacement personnel’s resume to the COR.

4.3 Schedule of Deliverables

Specific services to be performed and/or products to be furnished will be identified on individual task orders.

Generally, the following deliverables may be required, tailored to each order:

DESCRIPTION DUE

Kickoff meeting with stakeholders Within 5 days of the start of the period of performance.

Project Management Plan To be Determined at Order Level.

Periodic Status Report To be Determined at Order Level.

Quarterly Status Report (QSR) Quarterly to the IDIQ COR

Submission of deliverables and report, including analysis and recommendations.

To be Determined at Order Level.

Project Closeout Report To be Determined at Order Level.

*Unless otherwise specified, data deliverables and reports shall be submitted to the COR who shall have five business days to review and provide feedback. The contractor shall address any and all COR feedback prior to acceptance of the deliverable.

5 GOVERNMENT FURNISHED PROPERTY. The Library may provide the contractor a temporary workspace and other support services for performance of this contract. However, this does not imply any responsibility on the part of the Library to provide them either during or after the life of this Contract unless specified in this contract or on individual orders. The contractor shall not make use of agency computer equipment or supplies for purposes other than the performance of this contract as required by the statement of work. Security procedures established by the Library for access to computer systems will be communicated to the contractor by the COR. The contractor will be required to adhere to these set procedures.

(End of the Statement of Work)

030ADV25R0050 Section D

SECTION D - PACKAGING AND MARKING

D.1 LC52.211-1 DELIVERIES (APR 2015)

All deliveries submitted to the CO or the COR or other Library personnel designated to receive deliverables shall clearly indicate the following information:

a. Agency/Requiring Library Service Unit and MAIL STOP/Room Number

b. Description of information/data being submitted

c. Contract Number

d. Contractor Name and Address

(End of Clause)

D.2 LC52.211-2 DELIVERIES TO THE LIBRARY OF CONGRESS, CAPITOL HILL CAMPUS (JUN

2021)

(a) SAFETY. Trucks making deliveries to the Library of Congress must meet the following minimum clearances: 13 ft high, 9 ft wide and 20 ft long. Contractor vehicles exceeding that limitation shall not be permitted access to the Loading Dock area. The Contractor shall ensure that ceiling; doors or walls are not disturbed or damaged. The Contractor shall be held responsible for all costs of repairs to ceiling, doors, etc. and any secondary damage resulting from that damage. The maximum ceiling height inside the loading dock is 14′-8″.

(b) SECURITY. The contractor must adhere to all Library of Congress and U.S. Capitol Police physical security protocols and offsite screening procedures. These requirements may change during the course of the contract and it is the responsibility of the contractor to stay in compliance with current regulations. The most current procedures for accessing only the Madison Loading Dock are as follows:

(c) SCREENING PROCESS FOR ALL VEHICLES COMING TO LIBRARY OF CONGRESS LOADING DOCKS & JEFFERSON EAST

PARKING LOT FREIGHT ELEVATOR

Process includes all trucks, cars and vans coming to the LC Capitol Hill campus. All contractors are now required to notify the Off-Site Delivery Center (OSDC) no later than 24 HOURS PRIOR TO ARRIVAL (48-72 hours if possible)

Contractors are required to have a letter on file with the U.S. Capitol Police. The letter must be on company letterhead accompanied by signature of the owner, president or manager and sent directly to the OSDC email:

OSDCAdmin@USCP.GOV and the COR. The letter shall be protected with a password, and the password shall be sent separately. Requests for access must be renewed every year and should contain the following information:

1. Company Name,

2. Drivers/Employee Names requiring access,

3. Social Security Number for each Driver/Employee,

4. Date of Birth for each Drive Employee,

5. Driver License Number,

6. Vehicle make, model, tag number,

7. Building(s) to be accessed,

8. COR’s name and phone number, 030ADV25R0050 Section D

9. Contract number

All deliveries must include a Bill of Lading and designate a Library Point of Contact (POC) name and telephone number for deliveries. If making more than one delivery on the Hill, make the Library of Congress your last stop. If you do not, you will have to go through the screening process again after leaving the Library.

Vehicles leaving the Library are not resealed.

(d) DELIVERIES BEFORE 3:00 P.M. – OFF-SITE DELIVERY CENTER (OSDC)

The OSDC is open Mon-Fri. 4:30 a.m. to 3:00 p.m. at 4700 Shepherd Parkway S.W. for screening by the U.S. Capitol Police. Once cleared, proceed to D Street and Delaware Avenue S.W. (open Mon-Fri.4:45 am – 3:00 pm) to gain access to Capitol Hill. The OSDC phone number is (202)224-0202.

When a vehicle enters the OSDC:

1. Drivers information is checked.

2. Truck unloaded and material X-rayed and screened.

3. Material is replaced and the vehicle is sealed.

4. Vehicle proceeds to Delaware Avenue, seal is verified, and truck is cleared to first destination.

5. If multiple deliveries on the Hill the vehicle will be resealed upon departure from each delivery location – except the Library of Congress.

6. Vehicle arrives at the Library of Congress. The seal is verified and removed by the police.

(e) DELIVERIE S AFTER 3:00 P.M. Weekdays or Saturday – ALL DELIVERIES / WITH COORDINATION WITH USCP LIBRARY DIVISION (Exception basis for same day delivery only)

Provide all information as above and copy the Library Division at police_support@loc.gov (underscore between police and support) and a fax to (202) 707-1030 and include the estimated arrival time. The inspection location is the 600 block of New Jersey Ave. S.E., and C St NW near the power plant. Call the Library Division at (202) 707-1000 who will arrange for the vehicle to be swept. The vehicle will then be escorted to the Library. All containers have a designated placement location and the Contractor shall not leave any container in any area except those identified in this contract. This expressly designates Independence Avenue, C Street, 1st, 2nd, 3rd Streets and East Capitol Street, SE as areas off limits for staging of containers. All delivery vehicles shall have clearly identified company signage. Driver and all onsite staff shall wear distinguishable company uniform and/or company ID. The Contractor shall not travel beyond the dock area of the Madison Loading Dock. The Contractor shall comply with the Library security procedures. Contractor will be briefed by the COR on Library’s security procedures currently in effect. The security procedures vary periodically.

(End of Clause)

D.3 LC52.231-1 PAYMENT OF POSTAGE FEES (MAY 2015)

All postage and fees related to submission of information, including forms, and reports, etc., to the Contracting Officer or Contracting Officer’s Representative (COR) or other persons designated to receive, shall be paid by the Contractor.

(End of Clause)

030ADV25R0050 Section E

SECTION E - INSPECTION AND ACCEPTANCE

E.1 INSPECTION AND ACCEPTANCE

Inspection and acceptance under this contract will be in accordance with paragraph (a) Inspection and Acceptance of FAR 52.212-4 Contract Terms and Conditions – Commercial Products and Commercial Services.

030ADV25R0050 Section F

SECTION F - DELIVERIES OR PERFORMANCE

FAR Number Title Date

52.242-15 STOP-WORK ORDER AUG 1989

52.247-34 F.O.B. DESTINATION NOV 1991

F.1 LC52.215-5 PLACE AND PERIOD OF PERFORMANCE (JAN 2019)

Place of Performance: Performance of the IT Operational Support Services shall be completed remotely at the contractor’s facility or at the location(s) specified in each delivery/task order. Remote work at the contractor’s facility during non-standard days/hours, or other offsite work arrangements may be approved by the COR for specific orders.

Period of Performance: The overall period of performance shall be as stated in section B.

Hours of Operation: The contractor is responsible for determining its hours of operation in fulfilling the requirements of this contract. The Library’s standard operating hours are from 8:30 AM through 5:30 PM, Monday through Friday, excluding Federal holidays. The contractor shall coordinate with the COR for any work to be conducted at Library facilities.

030ADV25R0050 Section G

SECTION G - CONTRACT ADMINISTRATION DATA

G.1 LC52.201-3 CONTRACT ADMINISTRATION (AUG 2015)

This contract will be administered by:

Library Contracting Officer: Lucas, Tiffany

Address: Contracts & Grants Directorate

Library of Congress

LA 325

Washington DC 20540-9411

Phone: (202) 707-5688

Email: tluc@loc.gov

Library Contract Specialist: Boone, Stephanie

Address: Contracts & Grants Directorate

Library of Congress

LA 325

Washington DC 20540-9411

Phone: (202) 707-0683

Email: sboone@loc.gov

Library Contracting Officer Representative: Provided at time of award

Phone:

Email:

Contractor Contract Administrator: Provided at time of award

Phone:

Email:

G.2 LC52.204-5 IDENTIFICATION AND BUILDING PASSES (SEP 2024)

(a) The Contractor shall ensure that all contractor employees, both directly employed and subcontracted, contractors and sub-contractors, who will need regular, unescorted access to Library facilities obtain Library-issued photo

030ADV25R0050 Section G identification badges. The Library will issue the ID badges without charge. The Contractor shall schedule with the COR time for contractor staff to be available to receive Library ID badges prior to starting work. The Contractor shall accurately maintain a list of contractor employee badge numbers and provide updates to the COR upon request.

(b) The Contractor shall provide instruction and ensure that each contractor employee performing work under this contract visibly displays their Library ID badge at all times they are present on-duty on Library premises. Refusal or repeated neglect to display the Library ID badge may result in removal from non-public Library premises and removal from the contract.

(c) Upon termination, resignation, contract completion, or other event leading to a contractor employee not requiring continued access to Library facilities under this contract, the Contractor is responsible for returning all Government identification, building passes, keys, and other Government property issued to that contractor employee within 5 business days from the termination of that contractor employee’s access. Failure on the part of the Contractor to return these materials may result in the Contractor’s liability for all costs associated with addressing the resultant security breach.

(End of Clause)

G.3 LC52.232-1 LIBRARY OF CONGRESS INVOICE INSTRUCTIONS (DEC 2022)

The Contractor must prepare and submit invoices electronically to: https://www.ipp.gov. The Contractor may submit payment requests using other than electronic means only when alternate procedures are authorized by the contracting officer in writing. Assistance is available via the IPP Help Desk via email at: ippcustomersupport@fiscal.treasury.gov or by commercial telephone at (866) 973-3131. Invoices shall contain the information required in FAR 52.212-4, paragraph (g).

(End of Clause)

G.4 LC52.232-2 SCHEDULE OF PAYMENTS (JUN 2015)

The contractor must submit invoices for payment upon delivery of the items or successful performance of the events identified in each order pursuant to the standards and acceptance criteria defined in this contract.

030ADV25R0050 Section H

SECTION H - SPECIAL CONTRACT REQUIREMENTS

H.1 LC52.201-1 CONTRACTING OFFICER'S REPRESENTATIVE (COR) APPOINTMENT AND

AUTHORITY (JAN 2016)

(a) Performance of work under this contract is subject to the technical direction of the COR. The term “technical direction” includes, without limitation, direction to the contractor that directs or redirects the labor effort, shifts the work between work areas or locations, and/or fills in details and otherwise serves to ensure that tasks outlined in the contract are accomplished satisfactorily.

(b) Technical direction must be within the scope of the contract specification(s)/work statement. The COR does not have authority to issue technical direction that:

(1) Constitutes additional work outside the contract specification(s)/work statement;

(2) Constitutes a change as defined in the “Changes” clause of this contract;

(3) Causes an increase or decrease in the contract price, or the time required for contract performance;

(4) Changes any of the terms, conditions, or specification(s)/work statement of the contract;

(5) Interferes with the contractor's right to perform under the terms and conditions of the contract; or

(6) Directs, supervises or otherwise controls the actions of the contractor's employees.

(c) Technical direction may be oral or in writing. The COR must confirm oral direction in writing within five workdays, with a copy to the Contracting Officer.

(d) The Contractor shall proceed promptly with performance resulting from the technical direction issued by the COR.

If, in the opinion of the contractor, any direction of the COR or the designated representative falls within the limitations of (b) above, the contractor shall immediately notify the Contracting Officer no later than the beginning of the next Government work day.

(e) Failure of the Contractor and the Contracting Officer to agree that technical direction is within the scope of the contract shall be subject to the terms of the “Disputes” clause of this contract.

(End of Clause)

H.2 LC52.203-1 CONTRACTOR PUBLICITY (OCT 2013)

The Contractor, or any entity or representative acting on behalf of the Contractor, may not refer to the equipment or services furnished pursuant to the provisions of this contract in any news release or commercial advertising, or in connection with any news release or commercial advertising, without first obtaining explicit written consent to do so from the Contracting Officer. Should any reference to such equipment or services appear in any news release or commercial advertising issued by or on behalf of the Contractor without the required consent, the Government will consider institution of all remedies available under applicable law.

H.3 LC52.204-1 COLLECTIONS SECURITY (DEC 2013)

(1) The Library is a public institution responsible for making its resources (collections and staff) available to the Congress and the American people. To achieve a balance between access and security, the Library requires everyone (staff, visitors, interns, contractors, etc.), to always use due diligence and protect its assets during use.

(2) Physical access to Library collections is limited to staff and/or determined by the host office. In addition, established requesting processes in the various readings rooms must be followed.

(3) Loan Privileges. Contractor employees may obtain loans of Library property for internal use and Library work-related purposes.

i. Loan of Library Property. All loans of Library property must be approved and documented by the host Library Services office. Contractor staff shall obtain a Library “General Pass” (Form LW 12/54 (rev2/88)) for each loan.

ii. Liability – Loss or Damage of Library Property. Use or loan of all Library property and signature on this contract means that the contractor acknowledges and agrees to:

(a) ensure the return all Library property issued in the same condition as borrowed;

(b) accept responsibility and liability for the negligent loss or damage of issued or borrowed Library property; and

(c) ensure that the loaned property is used for Library purposes and not loaned to any other person.

(End of Clause)

H.4 LC52.204-2 CONDUCT ON LIBRARY PREMISES (JUL 2021)

1. Access to Library buildings and grounds is governed by 36 C.F.R. part 702 - Conduct on Library Premises. Contractor staff must comply with these requirements and restrictions and related Library of Congress Regulations and Directives.

2. The Library is committed to preventing and addressing all forms of discriminatory harassment and to ensuring that Equal Employment Opportunity (EEO) principles are fundamental to Library culture. Everyone — employees, interns, volunteers, contractors, researchers, and visitors — is expected to help make the Library a respectful environment free from offensive behavior.

a. Library of Congress employees, contractors, interns, volunteers, researchers, patrons, and other visitors have a right to Library facilities that are free from discrimination based on their race, color, national origin, religion, sex, sexual orientation, gender identity, age (40 and over), disability, genetic information, union affiliation, political affiliation, or marital status.

b. The Library does not tolerate discrimination – including sexual harassment, other forms of harassment, or a hostile work environment – based on these factors. The Library does not tolerate retaliation against anyone who engages in any form of protected EEO activity.

c. Contractor (including subcontractor) staff alleged to have engaged in discrimination or retaliation in the performance of this contract may be prohibited from entering Library facilities to perform work under their contracts.

Contractors are required to promptly respond to all Library inquiries into allegations of discrimination, and must, in good faith, cooperate with Library investigations. Good faith cooperation includes, but is not limited to, making contractor staff available for:

1. Formal and informal interviews by Library agents investigating allegations of discrimination;

2. Reviewing and signing appropriate affidavits or declarations summarizing statements provided by such contractor staff during the course of an investigation;

3. Producing documents requested by the Library agents conducting the investigation; and

4. Preparing for and providing testimony in depositions or in administrative hearings.

(End of Clause)

H.5 LC52.204-3 INFORMATION SYSTEMS SECURITY (JUL 2024)

(1) Computer Security Policy. The Library requires anyone using or accessing its digital assets (including networks, servers, workstations, systems, data, web pages, and email) to protect them and use them only for official business, and only in accordance with Library regulations and applicable Library bargaining agreements. Unauthorized or inappropriate use may be grounds for termination or other contractual remedy.

(2) Privacy Policy. No one has the right to privacy while using any Library computer system, including internet or email services. Usage may be monitored.

(3) Level of Access. The Library’s Host Office will determine the level of access to the Library’s IT equipment, staff and software needed to successfully perform under this contract. Access may include, for example, email, word processing, internet, and intranet.

(4) Mandatory IT Security Training. Contractor staff must successfully complete mandatory information systems security training and access forms prior to use of or access to any of the Library’s digital assets.

(a) The required training is available on the Library’s learning management system, LOC Learn, at https://www.loc.gov/extranet/cld/. Library staff will provide further instructions upon onboarding.

(b) Contractor staff with access to Library digital assets shall complete the information systems security training annually. The training is available on the Library intranet at https://www.loc.gov/staff/cld/.

(End of Clause)

H.6 LC52.204-4 CONTRACTOR EMPLOYEE FITNESS (SEP 2024)

“Contractor employee fitness” means fitness based on character and conduct for work for or on behalf of the Government as a contractor employee.

Work under this contract is unclassified. However, the Library of Congress shall conduct background investigations of contractor personnel who will have 1) regular, ongoing, unescorted access to the Library’s buildings, grounds, or collections, 2) access to Library information technology systems, and/or 3) access to Library information not available to the public, including information determined to be Controlled Unclassified Information (CUI), to ensure they meet basic standards of honesty and trustworthiness pursuant to Library regulations. The Library does not determine the fitness of employees to work for the contractor firm that hires them. The Library’s interest is in determining whether contractor personnel should be granted greater access than the general public to Library facilities, Library information technology systems, and/or non-public Library information.

(1) Any access to non-public Library facilities, Library information technology systems, and/or non-public Library information will require a contractor employee fitness determination. All initial, existing, and reciprocal contractor employee fitness determinations will be subject to continuous vetting. Continuous vetting will vary based on position risk level. An example of continuous vetting is outlined in Trusted Workforce 2.0 (https://www.performance.gov/trusted-workforce/ and https://www.dcsa.mil/Personnel-Security/Continuous- Vetting/).

(2) A favorable contractor employee fitness determination requires completion and successful adjudication of a security application request (release forms, fingerprints, and a full background investigation). To facilitate the fitness determination, the prospective contractor employee shall submit to the Library complete and accurate information as identified on the National Background Investigation Services (NBIS)’s eAPP (https://eapp.nbis.mil) or other system as provided by the Personnel Security Division (PSD). Contractors should anticipate a minimum of two weeks for the process, provided all requested information is timely, accurate and complete and that no adverse information is received. A background investigation generally will require that the candidate has cumulatively resided in the United States for at least three of the past five years. This requirement is subject to certain exceptions assessed on a case-by-case basis by PSD in accordance with established federal personnel vetting standards.

(3) After the contractor employee fitness determination, each contractor employee with a favorably adjudicated background investigation shall be enrolled in and subject to the Library’s continuous vetting process. Enrollment in the Library’s continuous vetting process also requires enrollment in the Federal Bureau of Investigation (FBI) Record of Arrest and Prosecution Background (“Rap Back”) program, which provides the Library with notification of any criminal activity by the enrollee. Upon enrollment in Rap Back, the Library shall provide each enrollee with a notification of their rights with respect to the collection and use of their fingerprints and to the accuracy of the information obtained from Rap Back, as well as a copy of the FBI Privacy Act Statement that describes how FBI may use their fingerprint images.

(4) The fact that the Library may conduct background investigations and continuous vetting on assigned contractor personnel does not relieve the contractor of the responsibility to provide qualified, reliable personnel of sound character and conduct. This includes providing contractor personnel who can maintain compliance with the Library’s requirement of a drug-free workplace and federal laws regarding controlled substances (see the Controlled Substances Act, 21 U.S.C.

§ 801 et seq. for the definition of controlled substances). In the event that drug testing is required for a contractor employee to obtain a favorable fitness determination, the contractor will be responsible for bearing the costs of such testing, conducting the testing in a manner consistent with federal vetting standards, which are based on the testing protocols published by the Substance Abuse and…