2022_Fully_Executed_Contract-Risk_Management_Associates.pdf

This is a fully executed contract between the New Smyrna Beach Utilities Commission in Florida and Risk Management Associates, dated May 16, 2022. The contract establishes Risk Management Associates as the Insurance Agent of Record to provide comprehensive benefits consulting and plan management services for approximately 180 full-time employees. Services include group health insurance, dental insurance, basic life and accidental death and dismemberment insurance, vision insurance, long-term disability insurance, and supplemental insurance offerings such as short-term disability, cancer, accident, and hospital confinement coverage. The contract term is one year with potential renewals for up to three additional one-year periods upon mutual agreement, and either party may terminate with 30 days' written notice.

Risk Management Associates serves as the incumbent vendor under this contract, which was executed on May 16, 2022. The utilities commission's primary objective is maintaining sustainable premium rates without reducing current benefit levels for the workforce, which spans ages 22-73 with diverse racial and ethnic representation. The current technology infrastructure includes UKG as the benefits enrollment platform, implemented in August 2023, with existing carrier relationships including Florida Health Care, MetLife, Colonial Life, and MedCom. The selected agent is responsible for annual renewal negotiations, competitive market analysis, claims adjudication assistance, employee education and enrollment coordination, and quarterly claims experience reporting. Professional requirements include full HIPAA compliance and preferred certifications such as Certified Employee Benefit Specialist (CEBS).