TACCOM_RFP_Second_Draft_FINAL.docx

U.S. Department of Homeland Security “With honor and integrity, we will safeguard the American people, our homeland, and our values”

Tactical Communications Equipment and Services II (TACCOM II) Multi-Agency Contract (MAC)

TACCOM II MAC

DRAFT Request for Proposals

July 7, 2017

CHAPTER B – CONTINUATION OF SF1449

TABLE OF CONTENTS

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Alliant 2 GWAC Unrestricted RFP # QTA0016JCA0003 - June 2016 ix viii vii vi iii

SECTION A - SOLICITATION/CONTRACT FORM

THE OFFICIAL SF-33 FORM IS ATTACHED.

THE SF-33 MUST BE COMPLETED AS DESCRIBED IN L.5.1.1.

SECTION A - SOLICITATION/ CONTRACT FORM

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

General Description The contractor shall supply the tactical communications equipment or services as described in Section C.

Delivery Orders for Equipment will be issued on a firm-fixed-price basis. Task Orders for services will be issued on a firm-fixed price or time and materials basis.

In addition, Contractors may propose incentives within orders, such as quantity or volume discounts.

Task and Delivery Order Guidelines Technical Category 1:

Items within the Contractor ’s commercial catalog or GSA Schedule, that align to the scope of TacCom II, shall be available for delivery under this vehicle. At a minimum, the Contractor must maintain its catalog in a format that contains the manufacturer’s name, part number, model number, technical specification, standard commercial warranty information, commercial list price, and GSA schedule price (if applicable). Offered products may include tactical communications items of any kind consistent with the DHS Enterprise Architecture. The Contractor’s catalog shall include all available options and accessories. The Contractor shall provide its published commercial catalog or GSA Schedule to Ordering Contracting Officers (OCOs) upon request and in a format acceptable to the OCO.in electronic format available to DHS customers.

Prices for all products and services delivered under this contract shall be discounted according to the Tiered Pricing and Material Discount Tables, as incorporated into this contract in Section C.

Technical Category 2:

Services shall be provided in accordance with the labor categories defined in Attachment TACCOM II LABOR CATEGORIES. Except for ancillary labor as defined under Section B.5., when responding to an Order Request for Proposal (ORP) under task order solicitations, the Contractor shall identify both Prime and Subcontractor labor using the TacCom II Labor Categories. Prices proposed in response to an (ORP) shall not exceed the ceiling rates, as incorporated into Section C of this contract.

Ancillary Support

Ancillary support is defined as labor and other direct costs to include subcontractor cost for which there is no labor category or is otherwise not defined by the IDIQ contract. Costs associated with ancillary support are allowable costs and may be included within an individual task order under TacCom II. The Contractor should propose and identify each ancillary support service or other direct costs separately and each ancillary support service or other direct costs shall be identified by a separate CLIN on the task order award.

Ancillary subcontract labor shall be proposed and awarded as Materials in accordance with FAR 52.232-7, Payments under Time-and-Materials and Labor-Hour Contracts.

Specialized Professional Services Labor

Specialized professional services labor is defined as bona fide executive, administrative, or professional skills for which the expertise required or duties performed are within the scope of TacCom, but are so specialized that they are not explicitly defined in any labor category description in Attachment TACCOM II LABOR CATEGORIES. The Contractor may propose specialized professional services labor when proposing ancillary support, if determined appropriate by the Ordering Contracting Officer (OCO).

Labor Subject to the Davis Bacon Act (DBA)

Contractor shall comply with the Davis Bacon Act (DBA) for ancillary labor identified by the OCO as being subject to the DBA.

Labor Subject to the Service Contract Act (SCA)

Contractor shall comply with the Service Contract Act (SCA) for ancillary labor identified by the OCO as being subject to the SCA.

Subcontracting

Subcontracting shall follow the procedures set forth in FAR Part 12, Acquisition of Commercial Items, and other applicable agency-specific regulatory supplements.

SCHEDULE OF SUPPLIES/SERVICES

One Year Base Period

1st Option Year

2nd Option Year

3rd Option Year

4th Option Year

TACCOM II SECTION B – SUPPLIES OR SERVICES AND PRICES/COSTS

(End of Section B)

SECTION C – TECHNICAL REQUIREMENTS

(CONTINUATION OF SF 1449, BLOCK 20)

C.1 General C.1.1. Objective In support of its mission and strategic goals, DHS requires commercial TacCom commodity solutions for a wide variety of applications throughout the Department and its Components. This acquisition will establish multiple IDIQ contracts to support legacy systems, as well as, providing access to updated technology and interoperable solutions for tactical communications. DHS plans to establish a suite of IDIQ contracts to enable the Department to leverage its Department-wide buying power to obtain the lowest available prices for all products and related services on catalogs offered by the Contractor. This Statement of Work (SOW) defines the scope of TacCom. Specific requirements will be further identified and defined at the delivery order level.

C.1.2. Scope The Contractor shall provide DHS with access to a wide and renewable variety of TacCom commodity products (equipment such as subscribers, infrastructure, and test equipment) from multiple Original Equipment Manufacturers (OEMs) as made available from published commercial and GSA catalogs. The Contractor shall also provide related support services such as infrastructure, operation, and maintenance services. As defined in individual delivery orders, TacCom equipment/solutions/capabilities will support DHS CONUS, OCONUS, and at U.S. territories which will be specified on individual orders. The Contractors shall furnish the necessary equipment, supplies, personnel, materials, travel, and other services required to satisfy the ordered TacCom requirements. While the SOW identifies the technical categories, the suite of resulting contracts is intended to satisfy the full range of TacCom related requirements. With the pace of change it is impossible to anticipate how TacCom requirements and individual programs will evolve over the life of the contracts. It is intended that the TacCom contract remains current with market solutions and continues to provide the full range of TacCom equipment/capabilities/solutions and emerging technologies throughout its life. The scope of each individual IDIQ contract will be based upon the Technical Category for which the Contractor proposed and is selected with specific requirements to be set forth in the delivery orders.

Equipment, including:

· Infrastructure - includes software, communications infrastructure, microwave, control/base stations, repeaters, comparators, and encryption equipment

· Radios and Accessories - includes end-user equipment and all associated accessories

· High Frequency – includes end-user equipment, associated accessories, and infrastructure to support

· Maritime - includes tactical communication equipment to outfit and interface with boat crew communication system

· Satellite - includes end-user equipment, associated accessories, and dishes

Services, including:

· O&M - general services category for providing operations and maintenance of the tactical communications infrastructure and systems

· Radio - services to provide for the maintenance, repair, installation and reprogramming of radios and/or radio accessories

· RF - specialized technical services knowledgeable in radio frequency, spectrum analysis and usage, and overall implementation of radio frequency technology

· Site - services to provide for analysis, recommendations, maintenance, installation, and repair of RF radio infrastructure in the field

· System – services to design, integrate, and support interoperability across radio frequency technology, and to include any satellite service plans for voice, video, and data

C.1.3. Contract and Delivery Order Management Contract and Order management is a mandatory contractor requirement for all IDIQ holders and orders placed under the TacCom II contract. The objective of contract and order management is to provide the program management, project control, and contract administration necessary to manage a high volume order process so that the cost, schedule, and quality requirements of each order are tracked, communicated to the government, and ultimately attained. The use of commercially available automated tools and the application of expertise on processes and metrics that support order management are encouraged to achieve the above objectives. The objective of the tools is to provide quicker access, improved accuracy, and enhanced accessibility for Contractors/clients; real-time monitoring of status/deliverables; tracking of the quality of work products; and gauging of overall customer satisfaction.

C.2 Requirements This section describes DHS’s technical and management requirements and consideration that must be accommodated by the Contractor in the development of potential solutions. These items relate directly to the TacCom Program Objectives listed in C.1.1. Objective.

C.2.1. Technical Categories (TC) The Contractor shall furnish a range of equipment, solutions and/or services necessary to meet requirements of this contract and individual orders as related to the technical categories as summarized below. Common features of core equipment requirements to be ordered under TacCom II as well as services commonly required are included in Section J, Attachment TACCOM II REQUIREMENTS. All equipment and services must meet DHS policies, standards, and procedures as identified in individual orders.

C.2.1.1. Technical Category 1 – Equipment The Contractor shall provide tactical communications equipment to include, but not limited to, multiple variations of the items as specified in the DHS TacCom II Requirements Spreadsheet included in Section J, Attachment TACCOM II REQUIREMENTS (TAB TC 1 EQUIPMENT).

C.2.1.2. Technical Category 2 – SERVICES The Contractor shall provide services to include, but not limited to, services as specified in the DHS TacCom II Requirements Spreadsheet included in Section J, Attachment TACCOM II REQUIREMENTS (TAB TC 2 SERVICES).

C.3 New Equipment and Software Release The Contractor shall provide only new OEM equipment under this contract unless refurbished items are authorized at the Order-level by the Government. For software products, the Contractor shall provide only the latest commercially available version under this contract unless otherwise expressly approved, in writing, by the Government. The Contractor will assist the Government in obtaining the software technical support (updates, patches, bug-fixes, etc.) for all products purchased under this contract.

C.4 OEM Management Requirements The prime Contractor shall be responsible for the management of their OEMs, suppliers and subcontractors during the term of the contract. Attributes of such responsibility are expected to involve the assessment, selection, coordination, and management of the OEMs, suppliers, and subcontractors who provide the products included in the proposed catalog.

C.5 Technology Refreshment Requirements The Contractor shall be responsible for introducing new equipment (both hardware and software) to their catalog as soon as it is commercially available from the OEM(s).

C.6 Warranty Requirements The Contractors shall provide standard commercial warranties for products under contract for the time specified in the standard commercial warranties consistent with the referenced Commercial Catalog or GSA Schedule warranty. Product warranties shall include a product return policy. Any OEM warranties associated with products delivered under this contract shall be available directly to DHS. Extended warranties may be required by DHS, as specified in individual delivery orders.

C.7 Reporting Requirements DHS requires reporting and data as detailed below. DHS holds non-exclusive, fully paid rights to hold, use, distribute, transfer such data, and to modify such data for its use. DHS’ rights are perpetual in duration and worldwide in scope. The Contractor shall provide DHS with electronic copies of all such data upon its request if the data is not otherwise available in the aggregate to DHS as a matter of course.

C.7.1. Subcontracting Reports

(a) Large Businesses TacCom II contract holders shall submit periodic reports which show compliance with the subcontracting requirements established in Section L.7.1.3 INDIVIDUAL SMALL BUSINESS SUBCONTRACTING PLAN and its subcontracting plan. The Contractor shall submit its report via the electronic Subcontracting Reporting System (eSRS) in accordance with the instructions on the website. The Contractor shall ensure that its Subcontractors agree to submit reports via the eSRS when applicable. The Individual Subcontracting Report (ISR) and the Summary Subcontracting Report (SSR) are available online at http://www.esrs.gov.

(b) The work of the small businesses identified in the Subcontracting Plan shall be tracked against the Prime’s proposed goals.

C.7.1.1 Individual Subcontracting Report (ISR)

(a) The Contractor shall submit the Individual Subcontracting Report (ISR) electronically via the eSRS within thirty (30) calendar days after the close of each calendar period as follows: (1) April 30th, for the period October 1st, through March 31st; and (2) October 30th, for the period April 1st, through September 30th. Each semi-annual ISR reflects cumulative task order subcontracting accomplishments from the inception of the contract through the relevant ISR reporting period.

(b) One (1) ISR is required at the contract level for all subcontract awards accomplished, (which is a roll-up of all task and delivery order awards) and submitted to the TacCom II CO via eSRS for review and acceptance. When failure to meet the goals of the small business subcontracting plan as stated in Section L.7.1.3 INDIVIDUAL SMALL BUSINESS SUBCONTRACTING PLAN, of the contract, the Contractor shall state in the report (either remarks field or separate letter) what good faith effort has been made to meet the goals; and/or future plan on how to improve small business opportunities for future task orders.

(c) No separate ISR submission at the task order level is required via eSRS. However, when the task or delivery order CO determines that the subcontracting status report is necessary to measure the extent of compliance by the Contractor, the Contractor shall manually submit periodic subcontracting status reports (DD-294) to the task or delivery order CO based on mutual agreement by both parties.

C.7.1.2 Individual Subcontracting Report (ISR) & Summary Subcontract Report (SSR) The Contractor shall submit the Individual Subcontracting Report (ISR) & the Summary Subcontracting Report (SSR) electronically via the electronic Subcontracting Reporting System (eSRS). The ISR is due semi-annually April 30 and October 30 respectively for the calendar period October 1 through September 30. The SSR is due annually October 30th for the calendar period October 1 through September 30. The ISR shall reference the CO. The SSR shall reference the DHS eSRS Coordinator at e-mail address Kyle.Groome@dhs.gov.

C.7.2. Annual Small Business 50% Report (Applicable to Small Business Track) SMALL BUSINESS LIMITATIONS ON SUBCONTRACTING (APPLICABLE TO SMALL BUSINESS TRACK) For firms submitting offers on the small business track of TacCom II:

In order to ensure that the required percentage of costs incurred for performance under TacCom small business set-aside task orders be expended by the prime contractor, the prime must demonstrate that it has achieved the required percentage for each order. FAR 52.219-14 (total small business set-asides) requires that:

(1) Services (except construction). At least 50 percent of the cost of contract performance incurred for personnel shall be expended for employees of the concern.

(2) Supplies (other than procurement from a nonmanufacturer of such supplies). The concern shall perform work for at least 50 percent of the cost of manufacturing the supplies, not including the cost of materials.

For the TacCom II IDIQ, this 50% rule applies to each individual order.

The Contractor shall report on its compliance in accordance with FAR 52.219-14, Limitations on Subcontracting. In order to ensure that the required percentage of costs on each set-aside order under TacCom small business is performed by the prime Contractor, each small business track prime Contractor must demonstrate annually that it has performed the required percentage to that date. Small business prime contractors under TacCom shall report annually, on the anniversary of contract award, the total cost work performed under set-aside task orders during the 12-month reporting period, and the total subcontracted cost during the same period. The report shall list each order awarded and the total subcontractor cost for each order with a cumulative total at the bottom for the 12-month period. For set-aside orders, each individual order and the combined total of all orders issued during each 12-month period must reflect that the prime Contractor has performed at least 50% of costs incurred. The annual report shall be submitted to the IDIQ CO.

The order-level CO may also require the Small Business Prime Contractor to submit, as a deliverable, a monthly report that tracks the costs by Prime Contractor and Subcontractors incurred and invoiced under the order.

C.7.3. Re-representation of Small Business Size Status Report All TacCom II-small business awardees are required to re-represent small business size status according to the following schedule.

C.7.4. TRANSACTIONAL DATA Report DHS reserves the right to request transactional data from the Contractor. The Transactional Data Report will help DHS obtain spend and order information on TacCom II orders, including line item details such as item description and unit pricing. This report shall be provided only when requested by DHS but no more frequently than annually. Awardees shall provide the report in a format that includes the reporting fields as listed below. The report shall be provided in .xls or .csv format with the fields as column headers. The column headers shall be ordered from left to right in the same order as listed below. DHS believes awardees shall be able to generate this report in an automated manner through their enterprise reporting systems without manual data entry. Any vendor that is unable to do so can submit a waiver request identifying the data field it is unable to provide to the DHS Contracting Officer.

1. Contract Number

2. Delivery/Task Order Number

3. Order Date

4. Ordering Agency

5. Description of Product/Service

6. Manufacturer Name (leave blank for services)

7. Manufacturer Part Number (leave blank for services)

8. Unit Measure (each, hour, case, lot)

9. Quantity of Item Sold

10. Price Paid per Unit

11. Total Price

C.8 Customer Support and Technical Assistance Considerations DHS has substantial TacCom infrastructure support services available through other sources, e.g., organic capability, and component-specific operation and maintenance contracts. The Contractor shall consider the availability of these services in development of their solutions in response to order solicitations. DHS may require technical assistance that supplements the existing DHS organic capabilities. Specific requirements for technical assistance, which may include installation and integration of ordered equipment, will be specified in individual delivery issued under the base contract.

C.9 Testing Considerations DHS may require the Contractors to provide equipment for testing and evaluation purposes. The terms and conditions for providing equipment for testing purposes will be addressed in individual delivery orders. DHS may also require that Contractors successfully pass testing, such as interoperability, compatibility, and performance testing, prior to placing orders with the Contractor.

C.10 Applicable Standards as Requirements All offered equipment and software shall conform to all applicable standards identified in Section J, Attachment TACCOM II REQUIREMENTS. If those standards are revised, the Contractor shall examine furnished items to validate continued compliance with the revised standard.

C.11 Schedule The Contractor shall develop and maintain a program master schedule for all projects awarded to them under the DHS TacCom II contract. Each order shall be considered as a separate project.

C.12 Subcontractors The Contractor shall be responsible to manage all subcontractor work to ensure compliance with requirements of each order, quality of product delivered and the meeting of schedules.

C.13 Proposals DHS TacCom Equipment and Services Contractors will respond to customer orders with a detailed proposal describing the work effort, projected schedule, and price. The proposal will be submitted within a time frame defined in the order.

C.14 Existing Operations Existing operations and services at customer sites shall be accommodated during the performance of any on-site activity and shall not be disrupted without coordination with and concurrence of the customer. The Contractor shall coordinate all site activity with the Government who will arrange for clearance and access to the sites and facilities.

C.15 Lease The Contractor shall offer and provide equipment lease financing when individual orders issued under this base contract require it. Delivery and return of the equipment shall be addressed in the lease terms set forth in individual orders.

C.16 Logistics Program The Contractor shall provide logistics support, as required, for orders under this contract. Logistics support shall include, but not be limited to, training, spare parts, test measurement diagnostics equipment, tools, manuals and other documentation, initial site development support and follow-on site support. Logistics support requirements for each order will be described in the customer requirements. The Contractor shall address initial training, spares and documentation requirements as part of its response to the customer requirements.

C.17 Training Training courses shall be provided in accordance with best commercial practices. The Contractor shall provide training to government personnel, local nationals and third party contractors, if they are employed by the U.S. Government in the operations and management of the system affected by the order. Unless otherwise specified, training will be provided in accordance with the Contractor’s standard commercial offerings. Training requirements, dates and locations will be coordinated and specified at the order level.

C.18 Maintenance C. 18.1. Initial Site Support The Contractor shall provide all replacement parts and repairs to the system from delivery or start of installation of the equipment/system through testing until acceptance by the government. Initial site support includes, but is not limited to, repair of equipment, remote diagnostics, on-site assistance (routine or emergency), documentation updates and software support.

C. 18.2. Follow-on Support The Contractor will provide maintenance services as defined by each order. The initial maintenance requirements that supplement the warranty will be described in each order. Maintenance will be in accordance with the Contractor’s commercial practices as reviewed and approved by the government.

C. 18.3. Warranty The Contractor shall offer the standard commercial warranty for all OEM products and services delivered under this contract unless a greater period of time or condition is specified in the individual Delivery Order. Warranties offered by vendors who are subcontractors will be extended to the government with the same terms as offered by the subcontractor as a minimum. The prime Contractor will be the responsible agent to exercise all warranties. Contractors may offer extended warranties for government consideration. In all cases, the Contractor will notify the government of all warranties as part of the proposal. If changes occur after the Delivery Order award, the Contractor will notify the government of any warranties applicable to new equipment introduced.

C. 18.4. Start of Warranty Period The warranty period for a system shall start at the time of government acceptance of a fully operational system. This includes the start of warranty for all items of equipment shipped on a system delivery order. The warranty period for equipment shipped as part of an equipment-only Delivery Order shall start upon signed receipt of the equipment at destination. The Contractor is advised that there are many types of personnel (government, third party contractor, or local national) responsible for operation and maintenance of a system at a government site. Operation and Maintenance by non-government personnel shall not void, or in any way affect, the manufacturer’s warranties for the systems, and/or services provided under this contract.

The Contractor shall implement and maintain a system to ensure product integrity that meets or exceeds the commonly accepted practices employed by industry both in national and international environments.

C. 19.2 Product Integrity The Contractor shall establish/maintain an approach to ensure the product integrity satisfies contract or order requirements.

C. 19.3. Document Control The Contractor shall ensure that the latest revisions of drawings, specifications, work instructions, inspection/test instructions, and other documents required to satisfy the contract are utilized in production, inspection, and test.

C. 19.4. Records The Contractor shall maintain records of all inspections and tests to demonstrate that the quality approach satisfies contractual requirements.

C. 19.5. Control of Purchases The Contractor shall ensure that all supplies and services conform to contractual requirements. The Contractor shall require that its subcontractors control the quality of their services and supplies.

C.20 Government Furnished Material (GFM) For all GFM received under this contract the Contractor shall be responsible for conducting all necessary examinations, inspections, maintenance, and tests. The Contractor shall be responsible for reporting all inspection results, maintenance actions, losses, and damage to the government.

C.20.1. Materials Control The Contractor shall maintain controls over all materials and products throughout the manufacturing process. These controls shall enable the identification of materials that have passed inspection from those that have not. The Contractor shall maintain records identifying the status and final destination of all materials/products.

C. 20.2. Nonconforming Material The Contractor shall establish and maintain an approach for controlling material that does not satisfy contractual requirements, including procedures for its identification, segregation, and disposition (rework/repair, scrap, etc.).

C. 20.3. Corrective Action The Contractor shall promptly act to correct nonconforming materials and processes to preclude the recurrence of the problem and to satisfy contractual requirements.

C.21 Manufacturing Operations/Process Controls The Contractor’s quality approach shall be responsible for assuring/monitoring that all manufacturing operations/processes are accomplished under controlled conditions. Controlled conditions include documented work instructions (including workmanship), production equipment, special work environments, inspections/test operations, work specifications, and approval/rejection criteria.

C.21.1. Inspection and Testing The quality approach shall assure that all inspections and tests required to satisfy contractual requirements are conducted.

C. 21.2. Measuring, Testing, and Inspection Equipment The Contractor shall provide and maintain gauges (including production tooling used for inspection purposes) and other measuring and testing equipment to assure that products conform to contractual requirements. These devices shall be calibrated against certified measurement standards that are traceable back to national/international standards.

C. 21.3. Inspection and Test Status The Contractor shall maintain a system for the identification of the inspection and test status of all products throughout the manufacturing cycle.

C.22 Quality Review The Contractor shall assure effectiveness of quality (e.g., internal quality audits, Statistical Process Control, and related measures).

C.22.1. Contractor Training Requirements The Contractor shall identify/provide for the training needs of its personnel performing quality functions.

C. 22.2. Statistical Quality Control and Analysis The Contractor’s quality approach shall establish/use statistical methods whenever appropriate to satisfy the contract or order requirements.

C. 22.3. Continuous Process Improvement The Contractor shall monitor the effectiveness of their quality system and continually improve quality processes.

C. 22.4. Handling, Storage, Preservation, Packaging, and Shipping The Contractor shall establish/maintain procedures for handling, storage, preservation, packaging, and shipping to protect the quality of products and prevent damage, loss, deterioration, degradation or substitution of products.

C. 22.5. Testing The Contractor shall conduct tests of equipment, system components, software, firmware, and complete systems to demonstrate the product ability to satisfy requirements of the order. All testing will be IAW Contractor developed plans and procedures. All discrepancies will be corrected and re-tested to demonstrate conformance to test plan parameters. The results of all testing will be documented in reports.

C.22.5.1. In-Plant Systems built under this contract will be tested and certified for operational conformance to the order requirements at the Contractor’s facility or other site as specified in the order prior to shipment to the customer’s location. The test will be conducted by the Contractor with the government having the option to participate and/or witness the test. The in-plant test will be conducted in accordance with a Contractor-prepared, government-approved written test plan. The results will be documented in a written test report submitted to the COR. All test deficiencies will be corrected and retested by the Contractor prior to the system being shipped to the customer.

C. 22.5.2. On-Site When specified in the order, the Contractor will conduct an operational on-site test of the system to validate its conformance to the delivery or task order. The on-site test will measure system performance for all criteria of the order. The test will include the government as participants and/or witnesses at the government’s option. The test will be conducted in accordance with a Contractor-prepared, government-approved test plan. The test results will be documented in a test report and submitted to the COR with all deficiencies clearly noted. Deficiencies will be corrected and retested prior to government acceptance of the system.

C. 22.5.3. Burn-in Test When specified in the order, the customer will operate the system in a fully functional capacity for a period of 30 consecutive calendar days. The start date will be mutually agreed upon by the Contractor and the customer. During this test, the system must meet the following performance conditions.

1. No failure causes total system downtime.

2. No loss of ability for any user or talk group to communicate over the system.

3. Successful demonstration of meeting the coverage requirements defined in the delivery or task order.

Any discrepancies will be corrected and re-inspected to demonstrate conformance to specified parameters. The results of all inspections will be documented in reports and submitted to the COTR.

C.23 Inspection An acceptance inspection will be performed by the contractor to demonstrate that supplies and services provided meet the requirements of the order. All inspections will be IAW Contractor developed plans and procedures. All discrepancies will be corrected and re-inspected to demonstrate conformance to specified parameters. The results of all inspections will be documented in reports and submitted to the COR.

C.24 Configuration Management The Contractor must have a documented and functioning Configuration Management program that covers all aspects of the contracted effort. The program must address how the Contractor controls project documentation, to include proposals, specs/sows, drawings, etc. in addition to the hardware/software to be installed. The requiring activity will specify how “Baselines” are established and maintained at the order level.

C.25 Documentation DHS TacCom program documentation will be identified in individual delivery or task orders. Types of documents that may be requested are:

C.25.1. Commercial Literature This consists of commercial technical manuals, training materials, maintenance manuals, etc. Documents are available from OEM’s and will be provided with each delivery of products or services as appropriate.

C. 25.2. Special Documentation This consists of reports and documents requested by customers with individual or specific requirements. Documents will be in the Contractor’s format and will be tailored to the specific customer’s project. Special documents include but are not limited to: system description, system designs, engineer drawings, site development reports, installation reports, project execution plans, site survey reports, test and inspection reports, memorandums of technical understanding (MOTU), etc. The contents of special documents will be described in individual orders along with requirements for the media to be used, frequency of submission and/or the need for draft versions. Information in these documents shall be considered as unrestricted. The occurrence of proprietary information, if necessary, must be clearly marked and is subject to negotiation.

C.26 Spectrum Compliance The Contractor shall assist the customer in preparing DD-1494/J/F-12 registration requirements for all applicable equipment, when required by the customer and as defined in the order.

C.27 Work Hours C.27.1. Normal Business Hours When on-site performance is required, the Contractor is expected to perform during the normal business day at the customer site. Normal business day is nine continuous hours including a lunch period. The hours of normal work will be identified in each order. If not specifically identified, normal work hours shall be considered to be from 0800 to 1700 local time. A normal business week is five consecutive days, Monday thru Friday. Exception: Contractors may be supporting communications equipment in the field for routine maintenance as well as response to disasters, both natural and manmade. Therefore, the technician may be required to provide extended support and other duties as assigned for special events and disasters and may be needed in austere environments for extended periods of time.

C. 27.2. Holidays

(a) The Contractor is not required to perform during recognized federal holidays. In addition, the Contractor may be exempted from performance during unique local holidays as identified in the order.

(b) In the event a holiday falls during a project effort, the government will not pay for holiday-related travel of Contractor personnel to and from the work area.

C.28 Labor Categories Services shall be provided using the labor categories identified in the Section J, Attachment TACCOM II LABOR CATEGORIES. When such requirements arise, the government will issue a task order request for proposal. The Contractor must submit proposals for the performance of services under TacCom II in accordance with the labor categories as listed in the Section J, Attachment TACCOM II LABOR CATEGORIES. The use of standardized labor categories will ensure that all offers and task orders cuse the same vocabulary and can be compared on an “apples to apples” basis. The Contractor will not be allowed to create and offer its own labor categories unless stated in writing by the task order CO. Specialized labor categories not currently listed on the Section J, Attachment TACCOM II LABOR CATEGORIES must be permitted in writing by the order level CO.

C.29 DHS Enterprise Architecture Compliance All solutions and services shall meet DHS Enterprise Architecture policies, standards, and procedures. Specifically, the contractor shall comply with the following Homeland Security Enterprise Architecture (HLS EA) requirements:

· All developed solutions and requirements shall be compliant with the HLS EA.

· All IT hardware or software shall be compliant with the HLS EA Technical Reference Model (TRM) Standards and Products Profile.

· All data assets, information exchanges and data standards, whether adopted or developed, shall be submitted to the DHS Enterprise Data Management Office (EDMO) for review and insertion into the DHS Data Reference Model.

· In compliance with Office of Management and Budget (OMB) mandates, all network hardware shall be IPv6 compatible without modification, upgrade, or replacement.

C.30 DHS Geospatial Information System Compliance All geospatial implementations shall comply with the policies and requirements set forth for the DHS Geospatial Information Infrastructure (GII). This shall include submission to the Enterprise Architecture Board, or their designee, for review and approval of insertion of hardware, software, services, appliances, and/or structural metadata into the Homeland Security Enterprise Architecture (HLS EA).

TACCOM II SECTION C – TECHNICAL REQUIREMENTS

(End of Section C)

SECTION D - PACKAGING AND MARKING

D.1 PRESERVATION, PACKAGING, PACKING, AND MARKING

Unless otherwise specified, all items shall be preserved, packaged, and packed in accordance with normal commercial practices, as defined in the applicable commodity specification. The Contractor is fully liable for all damage, deterioration, or losses incurred during shipment and handling, unless the damage, deterioration, or losses are due to the fault of the Government. All initial packing, marking and storage incidental to shipping of equipment to be provided under this contract shall be at the Contractor’s expense. The Contractor shall supervise the packing of all acquired equipment furnished by the Contractor and shall supervise the unpacking of equipment to be installed.

Packaging and packing shall comply with the requirements of the Uniform Freight Classification and the National Motor Freight Classification (issue in effect at time of shipment). Where special or unusual packing is specified in an order, but not specifically provided for by the contract, such packing details must be the subject of an agreement independently arrived at between the ordering agency and the contractor.

D.2 PACKING LIST

All deliverables submitted to the Ordering Contracting Officer (OCO) and Contracting Officer Representative (COR) shall be accompanied by a packing list or other suitable shipping document that shall clearly indicate the following:

F Contract number;

G Delivery/Task order number;

H Name and address of the consignor;

I Name and address of the consignee;

J Government bill of lading number covering the shipment (if any); and K Description of the item/material shipped, including item number, quantity, number of containers, and package number (if any).

Specific marking requirements may be addressed in individual orders.

D.3 UNCLASSIFIED AND CLASSIFIED MARKING

Unclassified data shall be prepared for shipment in accordance with requirements set forth in the Order, or if none is specified, pursuant to industry standards.

Classified reports, data, and documentation shall be prepared for shipment in accordance with requirements set forth in the Order, or if none is specified, pursuant to the National Industrial Security Program Operating Manual (NISPOM), DOD 5220.22-M.

D.4 ENVIRONMENTAL CONSIDERATIONS

The Contractor shall use (where possible) packing materials which have the least impact on the environment when manufactured or discarded, including, brown cardboard in lieu of cardboard which has been bleached white and/or dyed, and materials which both decompose and are recyclable in lieu of recycle-only products such as plastic or Styrofoam.

D.5 EQUIPMENT REMOVAL

All Contractor-owned equipment, accessories, and devices located on Government property shall be dismantled and removed from Government premises by the Contractor, at the Contractor’s expense, within ninety (90) calendar days after contract expiration, or as mutually agreed by the Government and the Contractor. Exceptions to this requirement shall be mutually agreed upon and written notice issued by the DO CO. Specific requirements will be addressed in individual Orders.

D.6 SOFTWARE AND MAGNETIC MEDIA MARKINGS

Packages containing software or other magnetic media shall be marked in accordance with requirements set forth in the Order, or if none is specified, shall be marked on external containers with a notice reading substantially as follows: “CAUTION: SOFTWARE/MAGNETIC MEDIA ENCLOSED. DO NOT EXPOSE TO HEAT OR MAGNETIC FIELDS.”

(END OF SECTION D)

SECTION E - INSPECTION AND ACCEPTANCE

E.1 FAR 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

The contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The full text of a clause may be accessed electronically at https://www.acquisition.gov/far/

The following clauses apply to the Master Contract (“IND DEL”) and all others in the below matrix may apply at the Order level, as applicable, depending upon the contract type of the Order, or as specifically referenced in the applicable Order:

X

X

X

TACCOM II SECTION D – PACKAING AND MARKING

X

(Note: Provision numbers followed by an asterisk (*) require fill -ins by the Ordering Contracting Officer (OCO) if determined applicable and incorporated into the Order.)

(End of Clause)

E.2 CONTRACTING OFFICER REPRESENTATIVE

Designated CORs shall participate in the administration of the Orders issued under this contract by evaluating contractor performance, inspecting and accepting services for the Government, and providing a report of inspection as well as contractor performance assessments to the Contracting Officer. This designation does not include authority to direct and/or authorize the contractor to make changes in the scope or terms and conditions of the Order without written approval of the Contracting Officer.

Order Contracting Officers should provide their agency specify Inspection and Acceptance and Quality Assurance requirements within their Orders.

E.3 INSPECTION AND ACCEPTANCE

(a) Final acceptance of all deliverables and or services performed as specified under each Order will be made in writing, at destination by the Order COR, or as detailed in individual Orders.

(b) For payment purposes, inspection and acceptance of all commodity deliverables will be deemed to have been performed within 30 days of receipt of shipment documentation or other confirmation of receipt of delivery by the ordering entity.

E.4 PARTIAL DELIVERY AND ACCEPTANCE

Partial deliveries will be allowed solely at the discretion of the Government. In the event the Government determines that partial deliveries are allowable, the order must so state. If the Contractor is granted partial shipment authorization, the original packing slip shall clearly identify those items not shipped. The balance of the order shall also be made via packing slip(s) and shall clearly indicate that this shipment(s) constitutes the balance of the original Order.

E.5 HARDWARE AND SOFTWARE ACCEPTANCE TESTING

When individual orders require acceptance testing, specific instructions will be included in the solicitation. These instructions will include acceptance test procedures, performance standards, place and period for testing.

E.6 SCOPE OF INSPECTION

All deliverables will be inspected for content, completeness, accuracy, and conformance to order requirements by the COR, or as detailed in individual orders. Inspection may include validation of information or software through the use of automated tools and/or testing of the deliverables, as specified in the order. The scope and nature of this testing must be negotiated prior to award and will be sufficiently comprehensive to ensure the completeness, quality and adequacy of all deliverables.

E.7 BASIS OF ACCEPTANCE

(a) The basis for acceptance shall be compliance with the requirements set forth in the statement of work, the order, the Contractor's proposal and other terms and conditions of this contract. Deliverable items rejected under any resulting order shall be corrected in accordance with the applicable clauses.

(b) Commercial and non-developmental hardware items, software items, pre-packaged solutions, and maintenance and support solutions will be accepted within thirty (30) calendar days of delivery when performance is in accordance with delivery requirements.

(c)Custom services such as travel and Other Direct Costs (ODCs) will be accepted upon receipt of proper documentation as specified in the order. If custom services are provided as part of a FFP order, acceptance will be as specified for the milestone with which they are associated. If custom services are for software development, the final acceptance of the software program will occur when all discrepancies, errors or other deficiencies identified in writing by the Government have been resolved, either through documentation updates, program correction, or other mutually agreeable methods.

(d) Reports, documents and narrative type deliverables will be accepted when all discrepancies, errors or other deficiencies identified in writing by the Government have been corrected.

(e) Non-conforming products or services will be rejected. Unless otherwise agreed by the parties, deficiencies will be corrected within thirty (30) calendar days of the rejection notice. If the deficiencies cannot be corrected within thirty (30) days, the Contractor will immediately notify the OCO of the reason for the delay and provide a proposed corrective action plan within ten (10) working days.

(END OF SECTION E)

SECTION F - DELIVERIES OR PERFORMANCE

F.1 FAR 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

The following clauses shall apply unless otherwise designated at the Order level. This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. The full text of a clause may be accessed electronically at https://www.acquisition.gov/far/.

The following clauses apply to the Master Contract (“IND DEL”) and all others in the below matrix may apply at the Order level, as applicable, depending upon the contract type of the Order, or as specifically referenced in the applicable Order:

DEL