2017 Document Management System-Addendum 3 - Web Version.doc

MEMORANDUM

To:

Document Management System (DMS) Vendors

From:

Nick Cramer, Senior Buyer Date:

June 13, 2017 Re:

Addendum #3 Walworth County is interested in obtaining proposals for a Document Management System (DMS) for the County. The Request for Proposals was sent earlier to your company.

Enclosed is information to requests for additional information submitted to Walworth County. The enclosed information is being provided to all vendors on our bid list to facilitate with your proposal submittal.

Thank you for your interest.

Enclosures

Walworth County

Request for Proposals Document Management System (DMS) Deadline of 1:00 p.m., June 27, 2017

1. Question:

Can companies from outside USA apply for this? (India or Canada) Answer:

See Addendum 1, Answer 1.

2. Question:

Can we perform the tasks (related to the RFP) outside of the USA?

Answer:

See Addendum 1, Answer 3

3. Question:

Can we submit the proposals via email?

Answer:

No.

4. Question:

How many users do you think will be logged into the system at any one given time? (our system is based on concurrent users) Answer:

40-50

5. Question:

What is your current document retention policy?

Answer:

7 years

6. Question:

Do you have any production scanners today that you are using for importing documents? (i.e. Fujitsu or Kodak scanners)

Answer:

Yes

7. Question:

Do you plan to use your MFD’s (copiers to ingest and index documents?

Answer:

Vendors are encouraged to provide their best solution to the proposal.

8. Question:

Do you out source your IT services or do you have an on premise IT Staff?

Answer:

On premise staff.

9. Question:

Do you currently use any cloud services? If so, what applications are cloud based?

Answer:

Yes. ERP, Time & Attendance, Medical Records system are all hosted in the cloud.

10. Question:

You mentioned that you will look at systems to host internally or by a hosting company. Do you have any security policies that we need to know about when recommending a cloud hosted solution?

Answer:

128 bit encryption

11. Question:

Will you require the solution to be designed in a DMZ environment?

Answer:

No.

12. Question:

Do you have unstructured data that needs to be imported into this proposed DMS?

Answer:

No.

13. Question:

If so, how much data is going to be important? (i.e. in gigabyte terms)

Answer:

Not applicable

14. Question:

Are they flat file PDF’s? Are they already in a searchable format with meta field embedded?

Answer:

See RFP document, page 6

15. Question:

If not in PDF format are they in file formats you mentioned to us “like Document types include, but are not limited to: TIF, PDF, JPG, Microsoft Office standard formats such as .docx or .xls.”

Answer:

Word, Excel, TIFF, JPG. Non searchable format.

16. Question:

In section II: BACKGROUND, you mentioned the word “workflow”. The system shall include document imaging, management, indexing, searching, workflow and document archiving/ retention. Can you define what you are looking to achieve with workflow? (Workflow in the DMS world can get very complex or simple, it all depends on what you are trying to achieve.)

Answer:

Yes. Workflow ability to route for approvals.

17. Question:

Or will workflow be phase 2 of the project?

Answer:

Not applicable

18. Question:

In your document called Specifications-Document Management System (DMS), you mention in section XXXV PROPOSED EVALUATION & SELECTION that you require the total cost of the system over a 10-year period, including direct and indirect costs. But, on your Cost Proposal you ask for only eight (8) years of ongoing fees? We would like to know which extended maintenance schedule should we present?

Answer:

Please provide pricing for eight (8) years of ongoing fees.

19. Question:

Can we ask to interview the county for about thirty (30) minutes to complete an ROI calculator? This will help us show Walworth County the Return on Investment and how this will pay for itself.

Answer:

No.

20. Question:

How many users of the system? How many of those would need read-only access to documents?

Answer:

See Addendum 2, answer 4

21. Question:

Does not seem to identify any process workflows to be built. Are we proposing on simply a document repository with access for county departments?

Answer:

See Addendum 3, answer 16

22. Question:

Do not understand reference in Question 4 to “… scope of data resources you maintain that allow you to evaluate health care delivery systems in the client’s normal medical service area”. How would we be dealing with the medical service area?

Answer:

Please remove this requirement from the RFP.

23. Question:

The solicitation states the following in section XXXIII, Vendor Proposal Format: “Exhibits A-E are to be completely filled out and returned as the first sections of your proposal.” We assume the County is referring to the following:

· Attachment A-DMS Proposal Document

· Attachment B-DMS Cost Proposal

· Exhibit C-DMS Functional Checklist

· Exhibit D-DMS Technical Checklist

· Exhibit E-Corporate and Reference Information

Can the County please confirm that this assumption is accurate? Can the County please confirm that nothing is required with this proposal submission with regard to solicitation Exhibit A and Exhibit B? We understand that those are to be required at contract award. Can the County please confirm that “Attachment B-DMS Cost Proposal” is to be inserted in the proposal document, and is not to be submitted as a separate, standalone document?

Answer:

No. Cost proposal must be in a separate envelope.

24. Question:

The solicitation states the following in section XXVII, Proposal Format & Submission: “All proposals submitted will be binding for 90 calendar days following the proposal opening date unless vendor, upon request of the county, agrees to an extension.” The solicitation states the following in section XXXIII, Vendor Proposal Format: “A cover letter is to be submitted on your letterhead, signed by the responsible official in your organization, certifying the accuracy of all information in your proposal, and certifying that your proposal will remain valid for 12 (twelve) months from the date you submit it. It should also include the names of the individuals within the company to contact for technical, pricing, and contractual questions.” Can the County please clarify whether the proposal is to be valid for 90 calendar days following the proposal opening date, or whether the proposal is to be valid for 12 months from the date of submittal? Can the County please confirm that the “cover letter” that is required in section XXVII, Proposal Format & Submission is referring to the “Transmittal Letter” that is required in section XXVII, Proposal Format & Submission?

Answer:

Twelve (12) months pricing must be maintained.

25. Question: The solicitation states the following in section XXVII, item C, General Information: “…respond to the Detailed Vendor Requirements section by providing in detail an explanation of how your services are able to meet (or exceed) the requirements.” Can the County please clarify where the Detailed Vendor Requirements section is located?

Answer:

There is not a separate section for this. Vendors are to submit this requirement with their proposal submittal at a location of their choosing.

26. Question:

How many pages of scanning does the County anticipate doing in an annual period?

Answer:

This information has not been determined.

27. Question:

How many users will participate in workflow?

Answer:

Thirty (30)

28. Question:

Is access primarily 8 am -5 pm or are there shifts? (This can make a strong case for concurrent based licensing.)

Answer:

Not applicable

29. Question:

Is there a breakdown of the distinct county departments that will be accessing the DMS?

Answer:

No. Access may be throughout all departments.

30. Question:

Page 5 of the RFP states the proposal should include "Computer hardware and setup". Hardware is not addressed in the Cost sheet.

a. For a DMS hosted internally by the County, should servers be proposed and included in the cost sheet? No.

b. For a DMS hosted internally by the County, would the existing backup sub-system. Existing backup will be used.

be leveraged or should pricing be included? (i. Page 34, D.1.6.1 Indicates the Walworth County back facility will be utilized.)

c. Should single unit pricing for scanners be provided as an option? No.

Answer:

Walworth County will set up all hardware, vendors are to provide the specifications of what is needed. See addendum 2, Answer 3.

31. Question:

Page 26, C.12.10: The system shall provide support for inter-process communication including, but not limited to, the following:

• Attachment of standard object types in an object library

• Cut and paste capability from data fields and screens to other applications

What is the County's vision for the use of object types?

Answer:

Please remove this requirement from the RFP.

32. Question:

Page 26, C.12.15 The system must take a snap-shot of the data at a user-defined period of time. The snapshot must be able to identify when the snapshot was taken. Page 34, D.1.6.1 Vendor systems that are located in the County computer facility and managed by the County for backup and recovery are required to utilize the Walworth County back up facility. Walworth County will use the following backup system: Unitrends.

a. For county hosted solutions that would be using Unitrends, will they meet the requirements of C.12.15. Yes.

b. Does Unitrends licensing costs need to be included in the proposal?

No

33. Question:

Page 33, D.1.4.8 Must include a “break-the-glass” option for emergency access with the ability to access restricted data or to access unassigned passengers. This function must have an audit trail. What is being asked for here?

Answer:

Accessing the system, in the event that Walworth County cannot.

34. Question:

XXXV. PROPOSED EVALUATION & SELECTION; Page 15 of 44 under the Implementation Plan; Bullet 4 - Work effort estimates. A "staff loading" chart listing resource utilization by each month should also be submitted on the form provided in the Attachments to this RFP. The County reserves the right to alter work effort estimates after further discussion with the Vendor. Question: Please identify the RFP Attachment where this “staff loading” chart is located. There is a chart in the Cost Proposal file that requests County participation in hours for the implementation, but we cannot find a staff loading chart for listing resources utilization by each month.

Answer:

Walworth County does not have a staff loading chart, this requirement is up to the vendor to inform the County as to what is required.

35. Question:

XXXV PROPOSED EVALUTION $ SELECTION, Page 15 of 44 under the Implementation Plan Section the County has the following bullet points:

· “The role and responsibility of the system and/or implementation Vendor in the design and implementation of the training plan (e.g., development of customized training materials, delivering training to County end-users).

· The role and responsibility of County staff in the design and implementation of the training plan.

· The knowledge transfer strategy proposed by the system and/or implementation Vendor to prepare County staff to maintain the system after it is placed into production.

Answer:

The information listed above is correct. Vendors must provide this information.

36. Question:

Descriptions of Classes/Courses proposed in the training plan. (The proposer should specify the unit of measure for its training (e.g., units, classes, days, etc.) and define the hours associated with these units of measure.) The proposer must be very clear about exactly what training courses are included in the cost of the proposal.”These same bullet points are also under the Training Plan Section. Question: Do you want us to answer these same questions twice?

Answer:

Yes, please provide both sections.

37. Question:

Could you clarify the following areas listed on the Estimated Vendor Hours and Cost and the Assumed County Hourly participation document? Are the following categories applicable to this bid?

1. Data Conversion. If applicable could you provide additional detail on application converting from and volume of data to be converted?

2. Interfaces. If applicable could you provide additional detail on applications need to be interfaced with and what type of interface? Screen link, data import/export, direct ODBC, etc.

3. Mods & Customizations. If applicable is this related to some specific functionality? Does the county wish for any workflow development hours to be included in the proposal? Or, will the vendor be providing training for internal employees to develop their own workflow?

4. Custom Report Development. If applicable, what reports are desired?

Answer:

Please remove this requirement from the RFP.

38. Question:

You have requested that we complete the W-9 form requirements template, but the template is a picture and not editable. Can you provide your template? Or is submitting a copy of our W-9 sufficient?

Answer:

A copy of your W-9 is acceptable.

39. Question:

Could you please clarify the manner in which Exceptions should be raised. In Section IX, the RFP says to put them on letterhead and have them signed while Section XXVII says to put them in the proposal.

Answer:

Please provide the list of exceptions on your company letterhead.

40. Question:

What percentage of the documents scanned might be duplex per month as well as per year?

Answer:

Walworth County does not have this information.

41. Question:

What make and model of scanners will be utilized for the project?

Answer:

Fujitsu brand

42. Question:

C1.6. This question ask for Copier integrations. What types of copiers will the county be utilizing?

Answer:

Sharp MFD

43. Question:

What percentage of documents will be ingested through copy machines?

Answer:

Walworth County does not have this information.

44. Question:

What network appliances are being utilized?

Answer:

Switches and Servers

45. Question:

How many users are planned for the implementation?

Answer:

Thirty(30)

46. Question:

What mobile platforms are used? (e.g. iOS, Android, other?)

Answer:

Citrix

47. Question:

D.1.1.7, This requirement references the County’s HIPAA Business Associate Agreement. Can you provide a copy of this for review?

This document can be provided to the successful vendor.

48. Question:

Can you provide more clarity on what information needs to be differentiated? Can you provide examples?

Answer:

Please remove this requirement from the RFP.

49. Question:

What mechanism is used to designate a table entry as expired? Can you provide examples?

Answer:

Vendors must explain their process

50. Question:

Will the DMS need to be integrated with any County line of business applications? If so, what applications are to be integrated? What do you envision those integrations to look like?

Answer:

No. No.

51. Question:

Will there be a backfile conversion required? If so, can you provided the estimated page county please?

Answer:

No.

52. Question:

For the purpose of estimating professional services, which departments or applications would the County like to incorporate the new DMS solution for phase 1? If not known at this time, we could take the approach of implementing the base DMS software and components as part of the RFP commitment, and follow up with additional discovery and business analysis to further define the project scope for each department.

Agreed.

53. Question:

With regard to Required Documents on page 17, only Attachments A & B are listed. We are assuming that Exhibits C & D are to be submitted with the proposal response and Exhibits A & B upon award. Is this assumption correct?

Answer:

Yes.

54. Question:

Attachment A, No. 5 requests a list of staff resources. Exhibit E also requests the resumes for Vendor’s key personnel. Do you require the same information in both documents?

Answer:

Yes.

55. Question:

With regard to References, page 12 of the RFP states that the Vendor shall provide at least five (5) references; however, Exhibit E asks the Vendor to provide a list of at least three (3) references. How many references are required? Does the County require that references be included in the body of the response as well as on Exhibit E?

Answer:

Please provide three (3) reference in both documents.

56. Question:

The County is asking for a data conversion strategy. Please confirm if this is in reference to migration of electronic documents into Laserfiche. If so, can you please provide greater insight into the quantity of documents and any related indexing information, as well as record format types.

Answer:

Please remove this requirement from the RFP.

57. Question:

Are there specific business processes the County has identified for the initial implementation?

Answer:

Document Storage, workflow, indexing.

58. Question:

Does the County intend to eventually “own” the development process once internal personnel have been trained in the use of process, form and system development tools?

Answer:

Yes.

59. Question:

C.1.5 M Ability to OCR scan color documents YF - Can you please describe this requirement a bit clearer - is the actual text in color? Can you provide some examples/scenario’s?

Answer:

Depends on what the user creates.

60. Question:

C.1.11 M Proposed system must provide optional full integration into network scanning appliances, including the ability to select scan destination and index directly from the panel. - Are you asking that DMS system be able to index – from the panel - on any network device that is currently available within the marketplace or do you have specific equipment currently (or in the near term)?

Answer:

Please remove this requirement from the RFP.

61. Question:

C.11.2 O The system shall support Electronic Data Interchange (EDI) – When you state support, what exactly do you mean? In what way to you plan to utilize EDI?

Answer:

Please remove this requirement from the RFP.

62. Question:

C.11.4 O The system shall comply with all current government standards and web-based transaction encryption standards – What/Which government standards? Federal, state, local??

Answer:

All of the above.

63. Question:

C.12.2 O The system shall support, at a minimum, 32-bit front-end (client) and 64-bit and 128-bit back-end (server) processing including but not limited to multiprocessors and multi-threaded processes. Please explain the need for 128-bit support. Do most of your current software packages run in 128?

Answer:

If vendor hosted then 128 bit is required.

64. Question:

C.12.6 O The system shall accommodate background (batch) jobs concurrently with online updates - What is meant by online updates? Are you referring to updates to documents/processes in mid process or software updates?

Answer:

Please remove this requirement from the RFP.

65. Question:

C.14.9 O The system shall provide the ability to lock database records at a row and column level - What is the purpose of locking database columns and rows? To prevent changes?

Answer:

Yes.

66. Question:

C.15.6 O The system shall provide the ability to use cross-platform development tools - Are you referring to different coding languages or different operating systems?

Answer:

Please remove this requirement from the RFP.

67. Question:

C.18.4 O The system shall accommodate full recovery and backup capabilities for all online and batch transactions – Are you asking that the DMS system have its own backup utilities?

Answer:

No.

68. Question:

D.1.1.17 The proposed system should have the capability to identify individual table entries as expired and no longer usable in the entry of new records, but still valid for display of existing records - Assume this means you want older files as read-only but newer files should still be edited?

Answer:

Yes.

69. Question:

D.1.1.21 The proposed system should utilize meaningful abbreviations in Table structures, i.e.use of abbreviations that also displays clear descriptions of the information they represent which are intelligible to a novice user. The proposed system should not display codes that are meaningless or abbreviations so short as to be meaningless - Are you referring to folder structure and metadata?

Answer:

Yes.

70. Question:

How does virtual printer play into requirement C.1.10?

Answer:

Please remove this requirement from the RFP.

71. Question:

C.1.17. Are you looking for the ability to crop images within the DMS or once open in their native application?

Answer:

Only Native App

72. Question:

What is the purpose of the Application Source Code as described in C.11.12?

Answer:

Please remove this requirement from the RFP.

73. Question:

What specifically are you looking for on requirement C.12.7 (The system must edit all transactions for errors and provide immediate user feedback, including error messages and possible corrective actions)?

Answer:

Please remove this requirement from the RFP. The system must edit all transactions for errors.

74. Question:

Please provide clarification on requirement C.12.20 (The system shall provide the user with the ability to drill down from the transaction view to the supporting record9s) view?

Answer:

Please remove this requirement from the RFP.

75. Question:

In regards to requirement D.1.1.4 (All data for the prosed system should be directly accessible from major industry standard data access tools for potential use in reporting and integration with other County systems.) What other county systems are you referring to?

Answer: Please remove this requirement from the RFP.

76. Question:

In regards to requirement D.1.1.15 (The proposed system should identify or differentiate information by a means other than color.) What is the context of this requirement? What information are you looking to identify and how?

Answer:

Please remove this requirement from the RFP.

77. Question:

In regards to requirement D.1.3.1 (The County uses TCP/IP and Ethernet over a Local Area Network (LAN) sub netted into multiple VLANs. The network operating system is Windows 2008/2012, using Active Directory, Domain Name System (DNS) for address resolution and Dynamic Host Configuration Protocol (DHCP) for address assignment. The backbone is Gigabit Ethernet with desktops connected at 100 megabits.) Is there a question as part of the statement above?

Answer:

This is a statement of the Walworth County environment.

78. Question:

In regards to requirement D.1.3.2 (If the proposed system interfaces to an existing user electronic mail system, the interface must be Messaging Application Programming Interface (MAPI) or Simple Mail Transfer Protocol (SMTP) compliant.) Is Exchange Web Services (EWS) also an option?

Answer:

Walworth County utilizes exchange on-line with a combination of OWA and Client.

79. Question:

As a private enterprise, we do not release financial records. Will a proposal be considered without inclusion of audited financial statements?

Answer:

This will be a requirement for the successful vendor to provide at contract negotiations.

80. Question:

Homonym Searches are listed as a mandatory requirement, but natural language searches are listed as optional. Will a proposal that does not include homonym search support be excluded for consideration?

Answer:

No.

81. Question:

What is the OCR product used today?

Answer:

Sharp & Fujitsu

82. Question:

Do current legacy systems have open API’s?

Answer:

Not applicable

83. Question:

Please specify if the County prefers a SaaS/Cloud or on premise deployment. If no preference, does the County want pricing for both deployment scenarios.

Answer:

Vendors are encouraged to submit on both options. The County will select the best solution for the County.

84. Question:

Please provide the following estimates:

· Storage (in gigabits) if a SaaS/Cloud deployment if preferred. Storage volume estimates should take into account the County’s current back file (paper and electronic) and day forward volumes to provide an appropriate estimate for storage needs.

Answer:

Not determined at this time.

85. Question:

Please provide an estimate of the number of system users for this project:

· External Public Gateway users (allowing limited search, retrieval and download functions) Answer:

Not applicable

86. Question:

Please confirm that after award the County will maintain the confidentiality of the pricing of all offerors other than the awardee.

Answer:

All documents submitted are subject to open records requests.

87. Question:

Please confirm that the “Standard Terms and Conditions” is the two-page document notated in its lower left corner as “T&Cs WALWORTH COUNTY REV.5/17,” available on the “Purchasing Division” page, after following the “Purchasing Division” LINK on the Walworth County home page.

Answer:

Yes.

88. Question:

Section XXIV.5 and Vendor Proposal Document, Question 1, each require the offeror to disclose all subcontractors, please verify that the County’s award also constitutes the County’s approval of the subcontractors as required in Section 8.0 of the Standard Terms and Conditions.

Answer:

All subcontractors are subject to the County’s approval.

89. Question:

Is the Transmittal Letter (page 11) and the Cover Letter (page 13) one-in-the-same requirement?

Answer:

Yes.

90. Question:

Please specify if the "rules, regulations, and procedures” of Walworth County apply to services rendered remotely from Walworth County? If Walworth County intends to apply the “rules, regulations, and procedures” of Walworth County to the vendor’s out-of-state activities, please specify where these rules are set forth."

Answer:

Ordinances are posted on the Walworth County website.

91. Question:

Please specify the initial budget established for this project and the budget for the remaining period of performance.

Answer:

Initial budget established is $84,000

92. Question:

C.1.3 How many dedicated batch scanning stations will be required (directly connected document scanner)?

Answer:

Not applicable

93. Question:

C.3.1 How many shared Workflow Concurrent Client Licenses are required for internal users?

Answer:

20-30

94. Question:

C.12.16 Please describe what is meant by “date driven business rules engine” and provide specific use case examples.

Answer:

Please remove this requirement from the RFP.

95. Question:

C.12.18 Please describe what is meant by “interface with Microsoft Exchange online” and provide specific use cases.

Answer:

Vendors product must integrate with MS-Exhchange on line.

96. Question:

C.16.11 Please describe what is meant by “secure electronic signatures” and provide specific use case examples. Which mobile platforms must be supported by the DMS solution (iPhone, iPad, Android, Windows Phone, and Blackberry)?

Answer:

Please remove this requirement from the RFP.

97. Question:

Schedule 4 Please provide the number of County employees to be trained for each role (end-user, system administrator, workflow administrator, business analyst, project manager, support/help desk, developer, etc.)

Answer:

3-50. We will utilize the train the trainer approach.

98. Question:

What section of the response should resumes be placed?

Answer:

Vendors may submit resumes in any order in their proposal submittal.

99. Question:

What section of the response should RFP Attachment A be placed?

Answer:

Vendors may submit resumes in any order in their proposal submittal.

100. Question:

This section identifies, "The County does not currently use a Document Management System; however, many departments already maintain their records electronically." However, Section XXXVIII. Workstation Hardware, Product Standards, identifies Imaging Software as "IMS 21". Will the County please clarify this conflicting information, and any confirmation/clarification information (if applicable) regarding "IMS 21" as either https://www.vansystems.com/ecm/ or another solution?

Answer:

You are correct. Certain departments do use IMS21, but Walworth County is looking at other solutions.

101. Question:

This section identifies, "• The amount of vendor support that will be available for installation, conversion, training, ongoing modification, and software support." No other details of "conversion" requirements are including the RFP including legacy system(s)/location(s) (i.e. "IMS Imaging Software", other), conversion content format (documents, data, paper, digital), conversion content volumes, or other conversion details/requirements. Will the County please clarify and provide additional details?

Answer:

Vendor support is required only for installation, training and software support.

102. Question:

The Implementation Plan section identifies, "o Detailed strategy for data conversion. Indicate the automated tools or programs which may be used to convert data as well as the assumed or estimated breakdown of effort between the implementing consultant and the County's staff. “No other details of "conversion" requirements are including the RFP including legacy system(s)/location(s) (i.e. "IMS Imaging Software", other), conversion content format (documents, data, paper, digital), conversion content volumes, or other conversion details/requirements. Will the County please clarify and provide additional details?

Answer:

No conversion is required.

103. Question:

Schedule 1: Summary includes a line item for "Data Conversion and Interface Estimates." No other details of "conversion" requirements are including the RFP including legacy system(s)/location(s) (i.e. "IMS Imaging Software", other), conversion content format (documents, data, paper, digital), conversion content volumes, or other conversion details/requirements. Will the County please clarify and provide additional details?

Answer:

No conversion is required.

104. Question:

Section 1 and Section 2 include columns for "Data Conversion." No other details of "conversion" requirements are including the RFP including legacy system(s)/location(s) (i.e. "IMS Imaging Software", other), conversion content format (documents, data, paper, digital), conversion content volumes, or other conversion details/requirements. Will the County please clarify and provide additional details?

Answer:

No conversion is required.

105. Question:

This section references Client Workstation and Production Standards as "Email: MS Exchange Online." Will the County please clarify if MS Exchange Online is the user/client interface that is used for email? (i.e. is this truly Outlook Web Access only, or is there a local install of Microsoft Outlook?) Additionally, what version of Microsoft Outlook (i.e. 2010, 2013, 2016?) do users have installed?

Answer:

The County is using version 2010 OWA and Client.

106. Question:

"Handwiting recognition" - please clarify whether this is mandatory (i.e. "Must support handwriting recognition" or optional (i.e. "O" noted in "Mandatory/Optional Requirement" column by the County). Please also provide further clarification and requirements regarding this requirement. Is the handwritten recognition desired regarding extracting information from manually completed forms? Or some other requirement?

Answer:

This is not a mandatory requirement.

107. Question:

"Workflows" - This section identifies requirements for workflow functionality, but no requirements are provided for scope of workflow services requested by the County. Will the County please clarify the number of workflows, workflow types (user or system), and workflow descriptions/overviews that the County would like vendors to initially configure/implement as part of the project relative to professional services estimates? Additionally, will the County please clarify the number of workflow users that may engage in workflow tasks?

Answer:

Undetermined at this time.

108. Question:

"Automatic Indexing" - Will the County clarify the number of document types, document type descriptions, and data types that are requested for automatic indexing of documents using OCR capabilities?

Answer:

Undetermined at this time.

109. Question:

""BI/DW" - Will the County please provide further details regarding this requirement, "system shall be compatible with BI/DW", including anticipated systems used for business intelligence or data warehouse?

Answer:

Please remove this requirement from the RFP.

110. Question:

"Auto Integrate User-Defined Fields" - Will the County please provide further clarification regarding this requirement, "The system shall provide the ability to automatically integrate user-defined fields into software upgrades & be reflected in new software releases."?

Answer:

Please remove this requirement from the RFP.

111. Question:

"Workflow Templates" - Will the County please provide details regarding workflow templates required or expected including the number of workflows, workflow types (user or system), and workflow descriptions/overviews that the County would like vendors to initially configure/implement as part of the project relative to professional services estimates? Additionally, will the County please clarify the number of workflow users that may engage in workflow tasks?

Number of workflows has not been determined.

Public Works Department

Eric Nitschke, P.E.

Director Central Services

Department of Public Works

Mike Sierakowski

Operations Manager

Deputy Director

Joe Kroll, P.E.

County Engineer

John Miller

Senior Project Manager

Penny Bishop

Finance Manager

Nick Cramer

Purchasing Manager

W4097 County Road NN

Elkhorn, WI 53121

262.741.3114 tel

262.741.3117 fax (Operations)

262.741.3195 fax

(Business Office)