20120362 - USBP San Diego Dispatch Consoles - Sol Q and A - Amendment 3.pdf

Solicitation Questions and Answers (as of 8/28/20) Contract Opportunities Solicitation 20120362

USBP San Diego Dispatch Consoles

1. Is the solicitation for light duty “systems furniture” or is it for “24/7 dispatch furniture”?

This solicitation is for dispatch furniture to be used on a 24/7/365 schedule. Cubicle divider types shall not be provided.

2. Is it possible to extend the due date to 9/8/20?

The quotation submission deadline will not be extended at this time. --- Updated --- After multiple questions and additional requests for an extension were received, Solicitation Amendment 2 extended quotation deadline to 9/9/20 at 2PM PT.

3. I can get full CAD and 3D drawings for you along with a quote if I can spend a few minutes on the phone with you or stop by and check out your center.

A site visit is not scheduled for this solicitation. Per the solicitation instructions, interested quoters must submit any questions concerning the solicitation at the earliest time possible to enable the Government to respond. Questions must be submitted directly to benjamin.j.dorgan@cbp.dhs.gov. Questions not received by the question submission deadline of: Thursday, August 27, 2020 at Noon PT may not be considered. No phone calls please. ---Updated--- Solicitation Amendment 3 extends question deadline until 9/2/20 at Noon PT.

4. On page (1), Section 2 of the SOW, it mentions (20) new operator control consoles (systems furniture). Console furniture is more substantial and provides more ergonomic solutions than systems furniture. For this RFQ, would console furniture be considered or are you looking for a systems furniture solution?

24/7/365 Dispatch console furniture is required under this solicitation. All reference to “systems furniture” has been removed from the SOW to avoid any confusion.

5. On page 4, Section 7, second paragraph, it states “each individual employed under the contract shall be a citizen of the U.S. Does that refer to everyone in the company or just the installers who would be onsite for the installation?

The paragraph referenced has been determined to be extraneous to this requirement and has been removed from the SOW accordingly.

6. Can you tell me if there is a contract required for bidding this opportunity or can you simply submit a quote? Would HGAC, NASPO or NCPA cooperative purchase contracts be acceptable contracts?

A contract (e.g. an indefinite delivery vehicle) is not required to submit a quotation for this requirement. Be advised that this requirement is being solicited as an open-market total small business set-aside.

mailto:benjamin.j.dorgan@cbp.dhs.gov

7. Does this process require GSA Schedule pricing as part of the submittal?

No. This requirement is being solicited on an open-market basis using FAR Part 13 procedures and as a total small business set-aside. Please read the entire solicitation for full terms and conditions.

8. SOW section 2.1 states that each console shall not exceed 68” in width, but below it states that each console must support three 27” monitors. Given that the monitors will not fit on a single tier within the 68” width, please confirm that two of the monitors can be double stacked?

Double stacked or the two side monitors are turned inward 20-45 degrees forming a wide U. This gives the operator a good viewing angle for all three monitors.

9. Section 2.1 states “work surface depth that is adjustable up to 12” horizontally”. Does that refer to the entire work surface or a keyboard platform or monitor platform? Can you provide pictures or a sample of the system you are looking for?

This statement was intended to describe the rise and lowering (vertical versus horizontal) of the work surface. The requirement is already covered elsewhere in the SOW and the entire subject bullet point has been removed from the SOW.

10. Our installers are not electricians. As per section 2.3, would the console vendor be required to hire an electrician to complete the hard wired electrical connections or would CBP personal complete the electrical connections?

CBP personnel will perform all connections. The SOW has been revised to reflect that the Contractor will not be required to perform the work.

11. Please confirm that the two additional consoles in Section C of the TCC are not part of the scope of work and that only 6 new consoles are to be installed in Section C?

Confirmed. 6 consoles in Section C (14 total at the TCC facility).

12. Are the consoles to be freestanding and independent of each other or shall each row of consoles be connected together?

Freestanding.

13. Are transparent side protective panels desired at each position to help maintain social distancing?

Protective panels are not required as part of the SOW. If provided, panels must be removable and leave no mark or surface holes.

14. SOW page 2, Section 2.2: States “The Contractor shall be responsible for field measuring the existing operator’s room to ensure that the new work consoles will fit in the existing space along with the other furnitureor area layout (as detailed in the Attachments 1, 2, and 3) while maintaining recommended human factor elements of use for the new consoles.” However, in addendum 1 , question 3 it states, “A site visit is not scheduled as part of this solicitation”. Room drawings for the TCC have been provided as part of the solicitation. Can you please provide room measurements for the rooms at the CAO and MUR locations?

Approximate Dimensions are now provided in the revised Attachments 2 and 3 to the SOW for CAO and MUR respectively.

15. Is the room at CAO where the consoles will be installed on the 1st floor?

Yes.

16. Is the room at MUR where the consoles will be installed on the 1st floor?

Yes, the floor has access to a ‘subfloor’

17. Is the room at TCC where the consoles will be installed on the 1st floor?

Yes, the floor has access to a ‘subfloor’

18. Page 2, Section 2.1, bullet 10: Can you confirm the computer tower measurements are: 4” wide x 22” deep x 14” tall?

Yes, that is the biggest size of space needed, other towers are smaller

19. Will power/data be coming from the floor at the MUR location?

Yes for two, one has the wall to its side.

20. Will the power/data be coming from the floor at the CAO location?

No, from one of the sides.

21. Do you require personal storage at the console for any of the 3 locations? If yes, what type of storage is required at each location? For example, Pencil drawer, Hanging files, Binders, ect.

None needed. Personal storage is acceptable if it makes the console more functional, aesthetically pleasing, or is a standard option AND does not conflict with any other part of the SOW.

22. Are you guys looking for fixed height consoles or full sit to stand consoles?

Please reference SOW section 2.1 for the answer to this question.