20120362 - USBP San Diego Dispatch Consoles - SOW - Revision 2.pdf

PR 20120362 - USBP San Diego Dispatch Consoles - SOW Page 1 of 4

STATEMENT OF WORK (SOW)

U.S. Customs and Border Protection (CBP)

United States Border Patrol San Diego Sector

Dispatch Console Stations

1. Background

For over 20 years Law Enforcement Information Systems Specialists (LEISS) working in the San Diego Sector at the three locations listed in this SOW have been using console furniture on a 24/7/365 schedule. Because of this continuous use, the existing furniture is falling apart and in need of extensive repair. The warranty on the furniture and mechanical parts expired over 10 years ago. Thus, site personnel must complete any type of mechanical or electrical repair. The consoles have outlived their life expectancy and it is the intent of CBP to install new consoles at these locations.

2. Scope of Work

The Contractor shall install twenty (20) new operator control consoles meeting the specifications provided in Section 2.1 of this Statement of Work. The consoles are to be installed at the following three locations in the order and quantities as specified:

1) The TCC is to receive 14 and shall be the first site to be installed;

2) The Campo Border Patrol Station (CAO) is to receive 3 and is the second site; and

3) The Newton-Azrak Border Patrol Station (MUR) is to receive 3 and to be the third site to be installed.

See Section five (5) of this Statement of Work for physical locations of the TCC, CAO, and MUR.

The current existing consoles and furniture at the TCC, CAO and MUR will be removed and cleared by CBP personnel. Relocation and/or extension of existing radio lines, power, data, and voice utilities (as needed) shall be performed by CBP personnel to include the materials of moving the outlets/data ports.

The Contractor must provide a timeline of preeminent delivery at least ten (10) days prior to installation of the new consoles to allow adequate time for CBP to remove existing consoles and furniture.

2.1 Each new control console shall:

• Comply with all OSHA, ADA, and similar industry requirements and shall be compatible with the required layout shown in Attachment No. 1 (TCC location), Attachment No.2 (CAO location), and Attachment No. 3 (MUR location).

• Have a total width that shall not exceed 68” with a minimum of 63”.

• Have a total depth, to include any portion that may expand or retract, that shall not exceed

43” with a minimum of 37”.

• Each control console shall be freestanding (i.e. not permanently attached to another console).

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• Be electrically controlled and operated with a variable height adjustment of the work surface, from a low of approximately 22” above finished floor (AFF) to at least 49” AFF.

• Have the capability of mounting and supporting up to three (3) twenty-seven inch (27 3/4”) viewing monitors. Side monitors can be angled in a maximum of 45 degrees creating a wide “U” and keeping monitors within the console’s footprint. Monitors must be able to adjust up and down at a minimum of 12”.

• Include dimmable task lighting.

• Have no less than two (2) headset jack-mounting areas (approx. 6” by 6” to accommodate the brackets), two (2) USB charger insert, and three (3) USB – Type “A” Female/Female wall plate couplers.

• Shall include under the work surface-mounted electric control(s) for task light and work surface level control. One console, in section B of Attachment 3 (MUR location), shall have the controls mounted on the left side. All other consoles’ controls are acceptable to be mounted either on the right side, or “standard” mounting location during manufacturing, as long as all other SOW requirements are met.

• Include sufficient storage space for two (2) computers with 4” widex22” depthx14” height in dimensions that will be used at the console as a part of the finished assembly.

• Have an accessible cable and wire management space (with removable or hinged cover) such that both the operator and an Information Technology (IT) technician can both work at the unit at the same time.

• Laminate covered work surface with edge trim, and a painted metal framework of silver, dark gray, dark gray granite texture, or a neutral wood tone.

• Have an electrical extension strip (15 AMPS) long enough to attach the new workstation into the facility’s existing electrical distribution points. To cover the distance of up to 20 feet in length.

2.2. The Contractor shall be responsible for field measuring the existing operator’s room to ensure that the new work consoles will fit in the existing space along with the other furniture or area layout (as detailed in the Attachments 1, 2, and 3) while maintaining recommended human factor elements of use for the new consoles. Human Factor elements shall be limited to those defined in ANSI/AAMI HE75.2009 / (R) 2013, Chapter 23 – as those factors relate to the interaction of an operator to a workstation.

2.3 The Contractor shall be responsible for:

• Providing twenty (20) new operator control consoles

• Packaging/crating, loading, and shipping f.o.b. Destination when applicable to the addresses listed in Section 5 of this Statement of Work

• Unloading, Unpacking/crating, New unit assembly at the respective addresses listed in

Section 5 of this Statement of Work

• Installation of the new consoles within the outline areas in the Attachments 1, 2, and 3, subject to the requirements of this Statement of Work

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• Operational test of each new assembly to ensure full functionality, to be scheduled to return between 10-14 days from the final installation. Return visit only needed if tests not completed during initial visit.

• Cleaning of all debris caused or created by work performed under this contract

All consoles shall be installed in a layout matching the one shown in the Attachments No. 1, 2, and 3 at TCC, CAO, and MUR respectively.

3. Submittals

3.1 All submittals shall be in electronic (e.g., PDF) format.

3.2 The Contractor shall provide documentation of the manufacturer’s and Contractor’s warranty within fifteen (15) calendar days after installation of the new consoles, or by the end date of the period of performance, whichever is earlier. The Contractor shall provide the Government at least the same warranty terms offered to the general public in customary commercial practice.

3.3 The Contractor shall provide the manufacturer’s written care and maintenance instructions for the new consoles within fifteen (15) calendar days after installation, or by the end date of the period of performance, whichever is earlier.

4. Government Furnished Equipment and Property

The government will not furnish any equipment or property for the completion of this project.

5. Place of Performance

Work under this contract shall be performed at the three Border Patrol facilities listed below:

(1) TCC: 3752 Beyer Blvd. (ATTN: TCC-Bldg 19), San Diego, CA 92173 First floor, with access to a subfloor, power and data lines from subfloor

(2) CAO: 32355 Old Highway 80 (Tactical Operations Center), Pine Valley, CA 91962 First floor, no subfloor, power and datalines from side wall

(3) MUR: 25762 Madison Ave (Control Room), Murrieta, CA 92562 First floor, with access to a subfloor, power and data lines from subfloor

6. Period of Performance

All work shall be completed within one hundred and twenty (120) calendar days from the date of contract award. Once work begins at the TCC location, all work at the TCC must be completed within fourteen (14) calendar days. Same for the other locations, once work begins there, all work must be completed within 14 calendar days.

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7. Security

The work to be performed under this contract is unclassified.

The Contractor and subcontractor personnel shall be required to undergo and pass limited Department of Homeland Security (DHS) background investigations before access will be granted for any on-site work to be done within the facility. The Contractor shall provide the following information for each individual requiring access: legal name, social security number, date of birth, driver’s license number, state of license issuance, license expiration date, and declaration of citizenship. All information must be submitted a minimum of ten (10) calendar days prior to the date that the individual will require access to the facility.

8. Other Requirements

Before requesting the Government’s acceptance of the work, the Contractor shall complete final cleaning of all areas affected by the work. The area shall be cleaned thoroughly so that there is no remaining evidence that installation, construction, or repair work took place and all areas where work took place shall be returned to as-new and/or original condition. This includes but is not limited to ceiling tiles, floor tiles, and doorframes.

9. Special Considerations

9.1 Changes to the SOW

No changes to this SOW or cost increases shall be incurred without written prior approval of the Contracting Officer. Any changes or cost increases will not take effect until the Contracting Officer executes a written modification.

10. Points of Contact (POCs):

All solicitation and/or contract questions and concerns shall be directed to the points of contact as designated below:

10.1. Program Office POC:

To Be Provided After Award

10.2. Contracting Office POC:

Name: Benjamin Dorgan Title: Contracting Officer Border Enforcement Contracting Division - Pacific Branch Phone: 520-407-2808 Email: benjamin.j.dorgan@cbp.dhs.gov mailto:benjamin.j.dorgan@cbp.dhs.gov

Attachment No. 1: Layout required at the Tactical Communications Center (TCC)

Location 1: TCC

Address Main Location U.S. Border Patrol San Diego Tactical Communications Center Building 19 3752 Beyer Blvd.

San Diego, CA 92173

Layout in the Comm Floor

Layout Description

Sections “A” and “B” are a total of eight (8) consoles. Section “C” is a total of eight (8) consoles; six (6) of which are slated to be installed as part of the requirements of this SOW.

Section D is the Video Wall and is not part of this SOW.

XXXX

Attachment No. 1: Layout required at the Tactical Communications Center (TCC)

View North View East

View South View West

Attachment No. 1 Tactical Communications Center (TCC) Dimensions

Post Post x‐‐x x‐‐x x‐‐x x‐‐x x‐‐x x‐‐x x‐‐x x‐‐x

R R R R R R R R

V V V V V

Legend x‐‐x 15AMP dedicated circuit; two data line drops; and one radio comms wire

R 15AMP dedicated circuit; one data line drop

V 15AMP dedicated circuit; two data line drops

[‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐54'‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐

[‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐3

B reak R o o m

Video Wall

Server Rack

(4) New Desks (4) New Desks

Supervisors Desk

Ramp

(6) New Desks (1)Intel Desk

(6) New Desks (2) Reserved Desks

Attachment No. 1 Tactical Communications Center (TCC) Dimensions

Attachment No. 2: Layout required at Campo Border Patrol Station (CAO)

Location 2: CAO

Address Main Location U.S. Border Patrol U.S. Border Patrol Campo Station Tactical Operations Center 32355 Old Highway 80 Pine Valley, CA 91962

Layout in the Tactical Operations Center

Sections “A” has a TCC supervisor desk (not related to this SOW) and other supervisory personnel. Section B is to have a total of three (3) consoles. Section “C” is allotted for other programs and Campo Border Patrol Station activity.

Unavailable

Unavailable

Approximate Dimensions

Attachment No. 3: Layout required at Murrieta Border Patrol Station (MUR)

Location 3: MUR

Address Murrieta Location U.S. Border Patrol U.S. Border Patrol Newton-Azrak Station Murrieta Station 25762 Madison Ave.

Murrieta, CA 92562

Layout in the Control Room

Sections “A” is to the right of the Control Room’s entrance and is able to hold two consoles.

Section B will face processing. Section C is the remaining Control Room area.

Unavailable Unavailable

Unavailable Unavailable

Attachment No. 3: Layout required at Murrieta Border Patrol Station (MUR)

Approximate Dimensions