RFP 2011-N-13073 Q As Round 5 July 11 2011.docx

July 11, 2011

RFP 2011-N-13073

Subject: Questions and Answers Round 5

QUESTION 1 : Are the current courses SCORM and/or AICC compliant?

ANSWER: The current courses are SCORM compliant.

QUESTION 2:What is the typical usage LMS hosting bandwidth?

ANSWER: This information is unknown

Question3: How many people (trainees) typically access/use the LMS system on a daily basis?

ANSWER: Average of 16, but there is a large variation from day to day depending on releases of new lessons and webinars.

QUESTION 4: Will the contractor have access to CDC subject matter experts to facilitate creation of new training?

ANSWER: Yes, THE CDC branch staff will be available to act as subject matter experts.

QUESTION 5 : Is dedicated help desk support required?

ANSWER: Contractor will be responsible for providing password-controlled access to new users and responding to technical problems reported by users.

QUESTION 6: For the onsite training planned at CDC, what is the typical expected duration (e.g., 2 days, 5 days)?

ANSWER: Duration of training will depend on recommendations in training plans.

QUESTION 7: Will CDC facilities be available for the CDC on-site training or will the contractor be required to provide an off-site facility?

ANSWER: The Contractor will be required to provide an off-site training facility.

QUESTION 8: Will computer classrooms be needed for the CDC onsite training?

ANSWER: Classroom equipment required will depend on the recommendations in training plans.

QUESTION 9: What level of detail are course evaluations?

ANSWER: Enough detail is required of the course evaluations to determine whether the courses are effective.

QUESTION 10: What level of detail of reporting is required?

ANSWER: The questioner needs to be more specific about the kind of reporting (e. g., Course evaluations, LMS usage, contractor activities)