20-5247 RFP AMD3.docx

AMENDMENT #3

Proposal No. 20-5247

UNIVERSITY OF WISCONSIN

MADISON, WISCONSIN 53715-1218

Amendment #3 to Request For Proposal

THIS IS NOT AN ORDER

OFFICIAL SEALED

Proposal Number: 20-5247

NO PUBLIC OPENING

AMD #3 Issue Date: 10/23/2019

Due Date: 11/05/2019 2:00 PM CST Agent: Melissa Viken

Questions regarding this proposal – see Section 2.7 For Submittal Instructions & Proposal Response Format – see Section 2.2 and 2.3

Proposal prices and terms shall be firm for sixty (60) days from the date of the proposal to the opening, unless otherwise specified in this Request for Proposal by the UW-Madison Purchasing Services.

If NO BID (check here) ☐ and return.

20-5247 / AMENDMENT #3 / PUBLIC SAFETY ANSWERING POINT SYSTEM

Amendment #3 is issued to respond to proposer submitted questions and to provide Attachment D – Additional Information.

If this amendment is not returned, it shall be assumed your original bid meets all conditions of the amendment.

All other terms and conditions remain the same. Please revise and submit your bid accordingly.

In signing this bid, we have read and fully understand and agree to all terms, conditions and specifications and acknowledge that the UW-Madison Purchasing Services bid document on file shall be the controlling document for any resulting contract. We certify that we have not, either directly or indirectly, entered into any contract or participated in any collusion or otherwise taken any action in restraint of free competition; that no attempt has been made to induce any other person or firm to submit or not to submit a bid; that this bid has been independently arrived at without collusion with any other bidder, competitor or potential competitor; that this bid has not been knowingly disclosed prior to the opening of bids to any other bidder or competitor; that the stated statement is accurate under penalty of perjury. I certify that the information I have provided in this bid is true and I understand that any false, misleading or missing information may disqualify the bid.

By submitting a bid, the bidder certifies that no relationship exists between the bidder and the University that interferes with fair competition or is a Conflict of Interest, and no relationship exists between such bidder and another person or firm that constitutes a Conflict of Interest. Further, bidder certifies that no employee of the University whose duties relate to this request for bid assisted the bidder in preparing the bid in any way other than in his or her official capacity and scope of employment.

The Bidder certifies by submission of the bid that neither it nor its principals is presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation in this transaction by any federal department or agency.

Company Name:

Company Street Address:

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AMENDMENT #3 to RFP 20-5247 (PSAP): Questions and Answers

Ring down lines – We currently have 3 ring down lines, Dane County Communications, UW ER, UWER Prison Ward PBX (Provider)? Please see Attachment D- Additional Information. UW-Madison is currently migrating most of our telephone service to an on-premise, redundant, and co-located Cisco Unified Communication Manager (CUCM) VoIP system. We have migrated approximately 18,000 lines. Most of these lines are for hard phone users. We also have some Cisco Jabber soft phone users. We have approximately 5,000 remaining AT&T Centrex analog and ISDN lines remaining. These remaining lines are primarily for elevator phones, blue light phones, other emergency phones, and fax lines, although we are in the process of moving as many of these lines to VoIP as possible too.

AMENDMENT #3 to RFP 20-5247 (PSAP):

Attachment D: Additional Information Campus Telephone System:

· UW-Madison is currently migrating most of our telephone service to an on-premise, redundant, and co-located Cisco Unified Communication Manager (CUCM) VoIP system. We have migrated approximately 18,000 lines. Most of these lines are for hard phone users. We also have some Cisco Jabber soft phone users.

· UW-Madison currently uses two on-premise, redundant, and co-located AudioCodes Mediant 4000 Session Border Contollers (SBCs).

· UW-Madison subscribes to AT&T IP Flexible Reach Session Initiation Protocol (SIP) trunking service with two redundant and co-located trunks that connect to our two redundant and co-located AudioCodes SBCs. (NOTE: Our Intrado ERS service described below currently does not use these trunks.)

· We have approximately 5,000 remaining AT&T Centrex analog and ISDN lines remaining. These remaining lines are primarily for elevator phones, blue light phones, other emergency phones, and fax lines, although we are in the process of moving as many of these lines to VoIP as possible too.

VoIP E911 Location Information with Intrado EGW and ERS

· For the VoIP lines, we have two on-premise, redundant, and co-located Intrado Emergency Gateway (EGW) appliances and we subscribe to the Intrado Emergency Routing Service (ERS) for 911 call routing.

· Our network switches are scanned and location information (as room-specific as possible) is uploaded to the EGWs throughout the day.

· For most WiFi users, location is specific to the location of the WiFi router that they are using.

· NOTE: Currently, our voice calls and location information are sent to Intrado via our campus Wide Area Network (WAN) and the commodity Internet, and not via our AT&T IP SIP trunking service.

AT&T Centrex E911 Location information with AT&T/Intrado PS-ALI

· For the remaining Centrex lines on campus, we currently upload location information (as room-specific as possible) through our AT&T Centrex service to Intrado via PS-ALI.

UWPD and AT&T CAMA Trunk

· UW-Madison Police Department (UWPD) dispatch is connected via AT&T Centralized Automatic Message Accounting (CAMA) Trunk to receive E911 location information from the 911 Selective Router.

· UWPD dispatch is a secondary Public Safety Answering Point (PSAP) to Dane County which is the primary PSAP. E911 calls and location information must be able to be transferred between PSAPs, and Dane County PSAP is the backup for UWPD PSAP.

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