2-Quote.pdf
PDF 2 MB Posted
- Attached to
- Fire Alarm Service Maintenance and Monitoring
- Solicitation number
- SS-26-00412
- Issued by
- Hillsborough County, Florida
About this file
This is a service proposal submitted by Siemens Industry, Inc. to Hillsborough County, Florida for fire alarm system maintenance, monitoring, and repair services at two County facilities: County Center and Edgecomb Courthouse Building. The proposal, dated August 13, 2026, outlines comprehensive fire safety services including smoke detector sensitivity testing, annual fire alarm system testing and inspection, central station monitoring, and repair and replacement services for fire alarm components. The equipment covered includes 383 addressable smoke detectors, 195 duct detectors, 147 pull stations, 1,505 speakers or horns, 51 strobes, and various other fire safety components across both locations. Services are to commence on October 7, 2026, with an initial contract term of one year (October 7, 2026 through October 6, 2027). The service agreement includes 24/7 coverage with response times of two hours for phone/online support and four hours for onsite emergency response. Testing and inspections are scheduled annually at each facility with all work performed onsite.
The proposal establishes an annual service cost of $56,125.00, billed in advance, though the related government notice indicates an estimated total cost of $80,012.50 for the one-year procurement period. The service agreement includes additional labor discounts of 20 percent and material discounts of 25 percent for work performed under the contract. Siemens is being pursued as a sole source provider based on its exclusive capability to service the County's proprietary fire alarm systems with authorized diagnostics and compatible components. The proposal includes a designated service team comprising a sales executive, client services manager, primary and secondary service specialists, remote services specialist, service operations manager, service coordinator, and service administrator. Payment terms are specified as net 30 days, with billing frequency annual in advance. The proposal references Siemens' standard Terms of Sale and Services Supplemental Terms as governing the agreement.
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Text version
PROPOSAL
Hillsborough County
PREPARED BY
Siemens Industry, Inc. ("Siemens")
PREPARED FOR
Connie McGregor
DELIVERED ON
August 13, 2026
Table of Contents
INTRODUCTION
Proposal Information Contact Information
CUSTOMER OVERVIEW
Executive Summary Siemens Capabilities & Customer Commitment
SERVICE SOLUTION
Building Services – Fire Exclusions and Clarifications
SERVICE IMPLEMENTATION PLAN
Connectivity and Communications Service Agreement Contract Characteristics Equipment Related Services General Services Service Team
TERMS OF SALE
Siemens Terms of Sale (STS) Agreement Terms for Investments
SIGNATURE PAGE
Signature Page
APPENDICES
Fire & Life Safety
Proposal #: 10368834
Date: August 13, 2026
Contact Information
Sales Executive: Dennis Abriola
Branch Address:
4122 Metric Drive Winter Park, FL, FL 32792
Telephone: 407-467-0123
Email Address: dennis.abriola@siemens.com
Customer Contact: Connie McGregor
Customer: Hillsborough County
Address: 601 E Kennedy Blvd.
Tampa, Florida 33602
Services shall be provided at: 601 E Kennedy Blvd.
Tampa, Florida 33602
78c26245-f8c1-44d5-a8de-0bee7a919e09 sillamans Text Box
Executive Summary Customer Needs
The Services proposed in this agreement are specifically designed for Hillsborough County, and the services provided herein will help you in achieving your facility goals.
Services Included
Siemens will provide the following services. Parts Covered under listed in the equipment section of the proposal.
• Edgecomb Courthouse Building
• County Center
Service Description
• Smoke Detector Sensitivity Testing
• Fire Alarm System – Annual Test & Inspection
• Central Station Monitoring for Fire
• Fire Alarm System - Repair & Replacement Services
• Includes batteries sillamans Text Box
McGregorC Typewritten text Remove Government Center; Government Center and County Center are the same location.
Siemens Capabilities & Customer Commitment Siemens Industry, Inc. is a leading single-source provider of cost-effective facility performance solutions for the comfort, life safety, security, energy efficiency and operation of some of the most technically advanced buildings in the world. For more than 150 years, Siemens has built a culture of long-term commitment to customers through innovation and technology. Siemens is a financially strong global organization with a
Branch network that delivers personalized service and support to customers in multiple industries and locations.
References are available upon request.
Building Services – Fire
Services that deliver the outcomes you want to achieve.
Services delivered by Siemens have been developed to help you achieve the outcomes you expect.
Fire Safety industry acronyms used in the following service descriptions:
AHJ – Authority Having Jurisdiction
NFPA – National Fire Protection Association
Manage System Operation & Compliance
Fire Alarm System – Repair & Replacement Services
To reduce the unexpected costs of unbudgeted repairs, Siemens will provide the labor and material to repair or replace failed or worn components. Prior to beginning any repair or replacement, Siemens will troubleshoot the system to diagnose your system's problem. Components that are suspected of being faulty may be repaired or replaced in advance to minimize the occurrence of system interruptions. Equipment covered under this agreement is itemized in the List of Equipment Related Services, unless otherwise noted.
Items not covered will be brought to the owner's attention.
Smoke Detector Sensitivity Testing
Smoke Detector Sensitivity testing will be performed, in accordance with NFPA 72 guidelines, using the manufacturer's recommended test methods and a UL approved testing device. We will provide an analysis of the test results, along with recommendations for detectors that require either cleaning or replacement.
Fire Alarm System – Annual Test & Inspection
Siemens will perform the required annual test of the fire alarm system using the locally adopted NFPA 72 edition's recommended methods as guidelines. Siemens will provide the necessary documentation to aid in satisfying local code and AHJ requirements. A list of equipment covered, along with test frequencies, can be found in the Equipment Related Services table of this Agreement. Siemens will provide services at the following sites
County Center
Edgecomb Courthouse Building
Siemens will perform visual inspection and verify proper operation of the following:
• Identify and document conditions that may compromise the electrical components or operation of the fire alarm system
• Inspect the fire alarm control panel as well as remote panels, if any
◦ Check voltage readings, amperage, and battery capacity
McGregorC Typewritten text Change name to County Center so it is consistent throughout the document.
◦ Check wire terminals for loose connections on batteries
◦ Check fuses, LEDs, and lamps
• Test and Inspect initiating devices
◦ Verifying that each device is accurately represented on the fire alarm control panel
• Test and Inspect notification appliances
• Test and Inspect the activation of all output relays
• Test and Inspect condition and operability of smoke detectors, heat detectors, duct detectors, manual pull stations, monitor module and other initiating devices found in the Equipment Related Services table of this Agreement
• Test central station communication of alarms, if monitored
• Inspect and activate outputs that trigger interconnected equipment and systems (Elevator, Smoke
Control, Automation, Security, HVAC, etc.)
• Confirm all fire alarm initiating devices returned to normal operating conditions
• Produce a complete report acknowledging all inspections and tests, identifying any deficiencies, and recommending a course of action that is required until such deficiencies may be remedied
Exclusions:
• Functional testing of water-based fire protection systems, clean agent systems, and dry/wet chemical systems.
Optimize Performance & Productivity
Alarm Management Services – Fire
Siemens will coordinate and administer off-site monitoring of your fire alarm and life safety system via
Siemens or a third-party UL Listed Central Monitoring Station. The fire procedures used in monitoring are in accordance with NFPA 72 and local authorities and can only be altered in writing by the Authority Having
Jurisdiction. Daily system tests are standard in fire monitoring to ensure the communication path is operational. All low priority signals to be sent via text/email.
Siemens will provide monitoring services for the following sites:
Edgecomb Courthouse Building
County Center
McGregorC Typewritten text ***Missing hours of operation: Standard and Non-Standard Hours
Exclusions and Clarifications Unless expressly stated otherwise, Services do not include and Siemens is not responsible for: (a) re-installation or relocation of Equipment; (b) painting or refinishing of Equipment or surrounding surfaces; (c) parts, accessories, attachments or other devices added to Equipment but not furnished by Siemens; (d) failure to continually provide suitable operating environment including, but not limited to, adequate space, ventilation, electrical power and protection from the elements (e) installation / removal, and / or rental fees for any temporary HVAC equipment if necessary; (f) Cranes, hoisting or rigging that may be required; (g)
Leaks at gaskets O-rings or seals; or (h) latent defects in the Equipment that cannot be discovered through the standard provision of the Services. Siemens is not responsible for services performed on any Equipment other than by Siemens or its agents.
Connectivity and Communications Siemens Service Portal
The Service Portal complements the personalized services you will receive from your local Siemens office by providing greater visibility into equipment and services delivered by Siemens. This web-based portal allows you the ability to submit service requests, confirm and modify schedules, track repairs, manage agreements, generate reports, and access critical information; then share it across your entire enterprise quickly and efficiently. The Service Portal is a user-friendly way to increase your productivity and the value of your service program. This only pertains if applicable
Data security as a basic requirement
We value confidentiality and long-term partnerships. That is why we give the security of your data the highest priority. Before we implement an enhanced service package with remote support, we conduct an in-depth analysis of the situation, taking into account national and international regulations, technical infrastructures and industry specifics. Our service employees carefully evaluate your needs on an individual basis with a view toward information security.
Service Agreement Contract Characteristics
Description FIRE
Hours of Coverage 24 x 7
Response Times (Phone/Online) 2 Hours
Response Times (Onsite/Emergency) 4 Hours
Remote Services Yes
Third Party Systems No
Monitoring Yes
Additional Labor Discount 20.0%
Additional Material Discount 25.0%
Labor and material discounts are applicable for sites identified in this agreement and are only available for the disciplines included in this agreement. Material discounts do not apply to 3rd party or non-Siemens
Building Products manufactured components.
Repair and Replace Services (Labor and Material 24X7)
McGregorC Typewritten text Is this an error?
sillamans Text Box sillamans Text Box Normal hours of operation are M-F 8:00am - 5:00pm est
Equipment Related Services
Fire
Equipment Service Description Qty Frequency Year Service
Location Repair
Coverage
Addressable Panel Sensitivity Report & Documentation
Smoke Detector Sensitivity Testing 3 1 1 Onsite R/R
Digital Dialer / DACT
Fire Alarm System – Annual Test & Inspection 3 1 1 Onsite R/R
EL-410 Amplifier
Fire Alarm System – Annual Test & Inspection 8 1 1 Onsite R/R
Power Booster
Fire Alarm System – Annual Test & Inspection 44 1 1 Onsite R/R
Remote Control/Annunciator Panel
Fire Alarm System – Annual Test & Inspection 3 1 1 Onsite R/R
Siemens MXL(V) Alarm Panel
Fire Alarm System – Annual Test & Inspection 1 1 1 Onsite R/R
Fire Alarm System – Annual Test & Inspection 1 1 1 Onsite R/R
Siemens Desigo Fire Safety Modular Panel
Fire Alarm System – Annual Test & Inspection 1 1 1 Onsite R/R
Addressable Duct Detector
Fire Alarm System – Annual Test & Inspection 195 1 1 Onsite R/R
Addressable Heat Detector
Equipment Service Description Qty Frequency Year Service
Location Repair
Coverage
Fire Alarm System – Annual Test & Inspection 58 1 1 Onsite R/R
Addressable Smoke Detector
Fire Alarm System – Annual Test & Inspection 383 1 1 Onsite R/R
Addressable Pull Station
Fire Alarm System – Annual Test & Inspection 147 1 1 Onsite R/R
Phone Jack or Warden Stations
Fire Alarm System – Annual Test & Inspection 133 1 1 Onsite R/R
Speakers or Horns
Fire Alarm System – Annual Test & Inspection 1505 1 1 Onsite R/R
Strobe
Fire Alarm System – Annual Test & Inspection 51 1 1 Onsite R/R
Control Valve Switch Monitor Module
Fire Alarm System – Annual Test & Inspection 79 1 1 Onsite R/R
Waterflow Switch Monitor Module
Fire Alarm System – Annual Test & Inspection 57 1 1 Onsite R/R
General Services
Service Description Qty Frequency Year
Central Station Monitoring for Fire 2 12 1
Sales Executive Dennis Abriola manages the overall strategic service plan based upon your current and future service requirements.
Client Services Manager Kim Azoy is responsi-ble for ensuring that our contractual obligations are delivered, your expectations are being met and you are satisfied with the delivery of our services.
Primary Service Specialist is responsible for performing the ongoing service of your system.
Secondary Service Specialist who will be familiarized with your building systems to provide in-depth backup coverage.
Remote Services Specialist is responsible for the execution of remote services including proactive planned tasks, in-depth fault analysis and identification of corrective actions.
Service Operations Manager Blain Daum is responsible for managing the delivery of your entire support program and service requirements.
Service Coordinator is responsible for scheduling your planned maintenance visits, and handling your emergency situations by taking the appropriate action.
Service Administrator Susan Sillaman is responsible for all service invoicing including both service agreement and service projects.
Service Team An important benefit of your Service Agreement derives from having the trained building service personnel of Siemens Industry, Inc. familiar with your building systems. Our implementation team of local experts provides thorough, reliable service and scheduling for the support of your system.
Added to the team is a team of building experts at our Digital Service Center. The benefits you receive are less disruption to your employees at the site, less intrusive on the system at peak hours, fewer emissions for trucks rolled, and real time analytics with digital workspace hours.
The following list outlines the service team that will be assigned to the service agreement for your facility
Your Assigned Team of Service Professionals will include:
Siemens Terms of Sale (STS)
Terms of Sale (Click to download)
Base Terms
To the extent applicable, the following Supplements are incorporated and made part of the Siemens Terms of Sale:
Click on supplement(s) below to read/download
Services Supplemental Terms
The order of precedence is stated in the Base Terms (United States).
https://www.siemens.com/global/en/general/terms-of-sale/base-terms.html#UnitedStatesofAmerica https://www.siemens.com/global/en/general/terms-of-sale/supplemental-terms.html#ServicesSupplementalTerms http://www.siemens.com/terms-of-sale
Agreement Terms for Investments Services shall be provided at:
• Edgecomb Courthouse Building
• County Center
Siemens Industry, Inc. shall provide the services as identified in this Proposal and pursuant to the associated terms and conditions contained within.
Duration (Initial Term): This Agreement shall remain in effect for an Initial Term of 1 year beginning
October 7, 2026.
Initial Term Investments:
Period Period Range Billing Frequency Annual Price
1 October 7 ,2026 - October 6,2027 Annually (In Advance) $56,125.00
One year Investment Total $56,125.00
Signature Page
Initial Term Investments
Period Period Range Billing Frequency Annual Price
1 October 7, 2026 - October 6, 2027 Annually (In Advance) $56,125.00
Proposed by: Accepted by:
Siemens Industry, Inc.
Company
Dennis Abriola Company Name
Name (Printed)
10368834
Proposal #
Signature
$56,125.00
Proposal Amount
Title
August 13, 2026
Date
Date
Purchase Order # ⬜ PO for billing/pmnt only ⬜ PO not required
Denise Lizotte
O. Perez
LizotteD Typewritten text 9/2/2026
MullerJ Typewritten text 9/3/2026
Perezo Typewritten text 9-1-2026
Fire & Life Safety
Department: Service Operations Page 1 of 1
Siemens Industry, Inc.
SI RSS AM
WORK AUTHORIZATION FORM
Please complete this form and email back to our office so we can begin processing your request.
I authorize SIEMENS INDUSTRY, INC., to perform billable on-call services at the below listed facility:
Billable Information Location/Site of Work to be Performed
Name: Name:
Address: Address:
Accounts Payable Contact: Site Contact:
Phone No.: Phone No.:
I acknowledge that time and material charges apply as follows:
Contract Customers Regular hrs Mon-Fri Overtime Sun. and/or Holidays
Automation Specialist $247.00 $370.50 $494.00 Fitter / Mechanic $224.00 $336.00 $448.00
Fire Technician $236.00 $354.00 $472.00
Sprinkler Technician $236.00 $354.00 $472.00
Security Technician $236.00 $354.00 $472.00
Electrical / Switchgear Specialist $316.00 $474.00 $632.00
Non-Contract Customers Regular hrs Mon-Fri Overtime Sun. and/or Holidays
Automation Specialist $308.00 $462.00 $616.00 Fitter / Mechanic $280.00 $420.00 $560.00 Fire Technician $295.00 $442.50 $590.00 Sprinkler Technician $295.00 $442.50 $590.00
Security Technician $295.00 $442.50 $590.00
Electrical / Switchgear Specialist $395.00 $592.50 $790.00 PM / Client Service Mgr $338.00 $507.00 $676.00
Please note: Rates effective November 13th, 2025. (Rates are subject to change.)
A trip charge will be added to all service calls: $120 Contract Customers / $145 non-contract customers An On-site support fee of $50.00 will be added to any service call with installed or replaced parts Remote Technical Support fee of $40.00 will be added on remote (RSS) only service calls Parts will be charged at the standard published rate for non-contract customers and at the discounted rate for contract customers.
Paying by credit card, please fill out CC form (page 2) and email back with authorization or contact credit/collections staff at siramcollectionsteam.us@siemens.com *2% surcharge fee will apply to invoice
Non-Contract Customer Billing Rates: Remote service order resolved under 2-hour, minimum billing 2 hours, resolved in greater than 2 hours billed at actual time. Onsite service order resolved under 4-hour minimum billing 4 hours, resolved in greater than 4 hours billed at actual time. Combined Remote and onsite (not resolved by remote and required on site visit to complete) combine remote AND onsite time, minimum billing of 4 hours or actual time if over 4 hours.
Contract Customer Billing Rates: Remote service order resolved under 1-hour, minimum billing 1 hour, resolved in greater than 1 hours billed at actual time. Onsite service order resolved under 2-hour minimum billing 2 hours, resolved in greater than 2 hours billed at actual time. Combined Remote and onsite (not resolved by remote and required on site visit to complete) combine remote AND onsite time, minimum billing of 2 hours or actual time if over 2 hours.
Payment Terms:
COD/Net 30 / PO#:
Credit Card Payment: When using a credit card for payments, please email siramcollectionsteam.us@siemens.com
Name of person authorizing work: Position of person authorizing work: Date:
Customer Signature: Date:
Scope of work:
| Table of Contents |
| Contact Information |
| Executive Summary |
| Siemens Capabilities & Customer Commitment |
| Building Services – Fire |
| Services that deliver the outcomes you want to achieve. |
| Exclusions and Clarifications |
| Connectivity and Communications |
| Service Agreement Contract Characteristics |
| Equipment Related Services |
| General Services |
| Service Team |
| Siemens Terms of Sale (STS) |
| Agreement Terms for Investments |
| Signature Page |
| Proposed by: |
| Accepted by: |
Fire & Life Safety
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